Rooms I was promised to be given a smoking room but suddenly it was given to another guest? I reported this to the manager but no action was taken!
Very good location. Various choice of dishes for breakfast. Free of charge Wi-Fi. We ordered a double room. But the room we received was prepared only for 1 person - 1 cover, 1 set of towels etc. Disco musik at midnight.
Location from the hotel in relation to the center of the city is very convenient, walking distance to the downtown area. Breakfast room is a little "cold" and not very personal, good breakfast though. You need room-key to activate the elevators, I understand is for your safety, but not very friendly
location, comfort, price, internet free, ...
The staff, location and the area
Comfortable room, beautiful view from the window, It was not far from railway station It was too crowdy in the restaurant in morning
the central location.quiet room,well isolated.air condition.good breakfast.efficient service of the hotel staff.
beatiful & friendly staff, perfect breakfast, perfet location
The location was acceptable is about the best and only good thing I can say for it It may be the worst price:value hotel I've ever encountered. Expensive ($260) but feels like the assembly plant for Ikea. Television was partially blacked out, the toilet was unflushed (you know what I mean) and the whole place cheesey.
The people there were very nice. Say hello and goodbye to me when I left the hotel. The Gym was really good. The bed in our room was very good too.. big and confortable.. The furnitures seems to be a bit old fashion. The door was hard to open.. nothing for weak girls. :-)
Good ratio price-quality. Not too far from the town centre. the breakfast area quite busy in the morning
breakfast, room, position, view on the sea, access to internet Sometimes they didnt clean the room or they didnt clean it well...
We arrived late at night and were still made feel welcome. We even got a better room than we had booked because all standard rooms were already taken. The room was big and nicely decorated. The bathroom was really clean and well equipped with all the necessary toiletries. There was also shampoo and soap in big dispensers on the wall so you can choose the environmentally friendly way, or you can take the small bottles if you prefer. The check-in and check-out was made fast and easy. The breakfast room was too small for the big crowd and tables were not cleaned fast enough to make room for new people. Some people did clearly not understand the concept of a buffet, but took large amounts of food with them. This was in no way mentioned to them by the staff! Outrageous! At one point there was not enough bread on the table because of this stealing!
Very good breakast, nice room, comfortable bed
breakfast room was so crowded so you couldn't sit properly
The breakfast was very nice and the location is not far from the centre. They should check the remote control for TV-set, Volume option was out of order:)))
It was clean and near the city centre I didnt like the breakfast and the fact that we booked a room for two and the facilities offered(shampoos,soaps etxc) were only for one.
stuff work too many security lockers on the fllors
I was able to get a harbor view room which was very nice. The location is about a 20 minute walk south of City Centre train & bus station and tram #6 and #9 stop close to the hotel from City Centre. The room is functional, clean and typical for Europe. The hotel is secure, requiring key card access at all time to room hallways and elevators. The breakfast was one of the better ones in my experience. A good selection of cold and hot items. It is more than the usual continental style selection. Breakfast was included in my room rate. The room is a nice size with a nice bathroom set-up. Room looked "tired". The carpet was worn, looked dirty and was in obvious need of replacement. The desk chair was not on wheels and was hard to move into a comfortable sitting position at the desk. Some of the staff were not very congenial. They seemed ambivalent and "bothered" when I asked some basic questions.
Very good location, convenient parking (20% discount, though not cheap still), very helpful personnel, good sound proofing, overall very good impression! Next time will deffinitely stay in this hotel. Central air conditioning with no option to change air flow. We had a kid with us so it was critical. The issue was quickly solved at the first request: we changed the room to the one with different vent positioning. No tea pot in the room.
Das sky Loft zum Garten war wirklich scchön Vorsicht wenn sie ein Zimmer zur Straße haben!! Der Lärm hat mich bis 4 Uhr nachts nicht schlafen lassen..... Bis auf die wenigen Zimmer zum Garten nicht empfehlenswert wenn man lärmempfindlich ist
Central Location, friendly staff and relaxed atmosphere
Good design, convenient location Place real foto to the site, because we were dissapointed of the room size
Quiet, comfortable, great breakfast, great location, pleasant staff, free guidebook in room, luxurious towels Not sure the design concept is worth paying more for. My single room wasn't terribly attractive and some design features, such as the bathroom sink were impractical (very shallow sink). Room temperature wasn't adjustable to make it cool enough.
Good location, nice staff, style and comfort design, original tasty and organic breakfast! Too noise night club during weekend nights,differents between rooms in one category (Envi+).
The gym was very dull - treadmill positioned facing a white wall, no tv screens. Water was supposedly provided in the gym, however it was out when I visited, it did not seem any maintenance had been done in the gym that day. Breakfast was not very interesting either, cold cuts but very low on greens.
Personnel&services, design, business lunch offer Water in shower has a specific smell. Usual for centers of all cities, but still. Could they do something about it? Filtering?
Excellent location! Service and accommodations were excellent.
Central, breakfast, design The room was smaller than expected. Also, we were worken up early on Sunday morning by drilling and hammering.
exebition the absence of a child's room
design, the bar, the club at time design overcomes practicality
일단, 위치가 정말 훌륭했어요. 헬싱키 시내에 위치해 있고, 중앙기차역과도 가깝습니다. 헬싱키 시내는 작아서, 이 곳에 묵고 10분 거리 안에서 다 해결할 수 있었어요. 가격도 할인 가격으로 묵어서 정말 만족스러웠습니다. 깨끗하고, 고급스러웠습니다. 아침 시간이 토요일 7시부터 시작한다고 방에 있는 가이드에 적혀 있었는데, 7시부터 시작했구요. 그 날 일찍 나가야 했기 때문에 일찍 작은 샌드위치 하나만 준비해달라고 했는데, 시리얼 바와 과일, 커피 밖에 없었습니다. 그래서 샌드위치를 5유로 정도 주고 호텔에서 사먹어야 했어요. 큰 호텔이다 보니, 개별 투숙객의 요구를 충족시켜주지는 못하는 것 같아요.
시내와 가까왔다. 인터넷이 너무 느리다.
Room Noise from air condition
The location is excellent, near the park and the market square as well as the best shops and restaurants. The interior design is very stylish, yet cozy. The hotel is very quiet and the beds were perfect. The staff is friendly and helpful. It was nice to have breakfast in the covered inner courtyard.
This is an excellent, real five star hotel without unnecessary commotion coming from having numerous bars/restaurants in the property. The location could not be better for tourism, shopping or business. The view from rooms that face the South Harbour is magnificent. The staff is unusually friendly and efficient. Rooms are stylish and their quality corresponds well with the name of the hotel. Honestly, it is extremly difficult to find a nicer hotel in Finland. Very warmly recommended! During the "rush hour" breakfast room is a bit tiny. Hot dishes are charged separately, which is a bit unusual at this level, if breakfast is included.
The location is very good, staff is friendly.
Good location, right in the center of the city The restaurant where we had breakfast wasnt very comfortable. Firstly to get to the restaurant u have go through the small court ... we were not very glad cause didnt take our coats with us and the weather was - 14 C. Secondly the first hall of the restaurant where u can take food was very small and lots of people were waiting their turn to get breakfast.
One of the best places I've ever been to!
excellent location, super comfort No
Boutique character is much appreciated Windows cannot be opened
quiet and comfortable outrageously expensive minibar, bad smell in the hall and very poor selection for the breakfast
Quality of the room, luxury, friendly and helpful staff, location
The hotel is beautiful, right downtown. You can easily walk to the old district and see the cathedrals, and there are many great restaurants nearby. The staff were very friendly and accommodating, helping us find stuff to see and arranging transportation. The room itself was very comfortable. I had no problems with this hotel, I would absolutely recommend it.
Very good location, near railway-station, bus-station, Kamppi-center, many shops, cafes, restaurants, and places of interests. Very duty room, very bad cleaning of the room.
We enjoyed the comfort of the room, the service and professionalism of the staff, excellent!!!
Close club and cafe... Yes ,room tv system was not working properly that's why I changed my children room ..Technical team was weak I guess.
We estimated the location of the hotel. It was very convenient to get favorite shops.We iiked a spacious room in classic style.
No breakfast included in the price, even though it was a high price..
the hotel is perfect breakfast price
comfort breakfast was not like 5 star hotel, very poor .....
Nice hotel only 10 minutes walk from the centre and central train station. Staff friendly and the rooms are large and very nice. The prices of extras was quite high such as breakfast at the hotel or use of internet facilites.
The hotelroom was nice and spacious, breakfast was good and the lobby area nice, bautiful view to the sea and surrounding buildings. No complaints.
facilities are bit old
Staf is friendly. Spacious room, very comfortable bed, clean. The whole impression is quite good. The building of the hotel needs repairing. Cooking is not good enough.
Everything was perfect. We were more than pleased. Staff was excellent & friendly. Room was in a great condition.
Courtesy of staff Cleanliness of the room
A really friendly hotel situated near enough to the centre and easy access to and from the city centre and the airport.
Nice hotel in a good location with a cool facade. Shower was a bit small but sufficient.
Cozy atmosphere, warm hotel, extremely kind staff at reception.
The location of this hotel was perfectly situated about 10-15 minutes from downtown Helsinki, this was an added bonus, especially for the price. While my room was small, it had an awesome vibe and decor to it that made me feel at ease. The concierges, who spoke great English were always there to give me tips and directions to local hot spots. The overall decor and aesthetic of the hotel was beyond my wildest expectations. This building was so beautiful that I cannot express them in words. The only thing I can say is experience it for yourself, you will not be disappointed. Oh did I mention the sauna and the breakfast buffet were INCREDIBLE. That I had to leave!
The hotel is comfortable. Hotel staff was very helpful.
Central location, comfort and excellent personnel everything was ok
The breakfast is above average compared to other Finnish places, really decent coffee from a local coffee place, the rooms are quiet, nicely equipped with super comfy beds and water kettle. The doors in the in-room bathrooms need a tad of maintenance. Breakfast can get very busy.
The staff were absolutely wonderful. We were disappointed in the opening hours for the sauna. As it is gender segregated and open for only two hours per day to each gender (around the dinner hour), it was very difficult to use.
This hotel is in a great location, walkable to many sights and things to do, and is comfortable and spacious. Best of all, it has an amazing breakfast spread, a great way to start off a day of hiking around.
The breakfast was of supeior quality lack of service staff and flexibility on arrivals
Good location, beautifull architecture, very helpfull and friendly stuff. No free Wi-Fi
The main building (Vanha Poli) has been a favorite of mine for a long time and every time I pass through it, I love it. The room was small and ultra modern which is a stark contrast to the jugend (art noveaux) exterior and entrance. I was never a big fan of the modern stuff and it is disappointing to mix so great old building with modernism. Also, it was extremely hard to get the room to warm up to even 22C in the middle of the summer.
This is one of the most beautiful hotels I've ever stayed in. The location is great, since it's a short walk to the city center of Helsinki, and surrounded by great little shops and restaurants. The staff was excellent, super friendly and almost every one (the exception was the cleaning staff) spoke English. The room was stunningly beautiful. We did get the room upgrade, and the room was still on the small side for two people. The shower is a little transparent, so heads up if you are traveling with family, it's strange. There was construction going on so it was noisy, but they were very nice about that. Overall great place.
따뜻한 아침식사와 친절한 서비스가 무척 인상에 남는 호텔이었다. 위치또한 역과 가까워서 이동에 편리한 점도 가지고 있었다.
객실 설비 훌륭하고 무엇보다 위치가 좋았음 장기 투숙의 경우 흔히 보는 것이나 6박 동안 vacuum은 최대한 두 번 했을 것으로 보이며- 바닥에 머리카락을 많이 떨어뜨리는 경향이라 확연히 느껴짐- 프론트에 부탁한 후에도 시정되지 않았음. 시트는 부탁한 5일 째에 처음으로 갈아 주었음.
장소가 너무 좋았어요 :-) 정말 최고의 위치입니다. 생각보다 직원들이 친절하지 못한거가타요^^ 너무 기대를 해서그런가...
Quality of towels and breakfast Strong smell of sigarettes in the room, uncomfortable furniture
Central location quality of the room
It's proximity to the centre of Helsinki. Room was a bit on the small side.
The hotel is very close to the heart of the city. i thought it should renew the dighn of the room because it was a little bit oldish
it has a good position,means it's near to the centre of the city and the railwaystation
Staff efficiency, readiness to assist. Breakfast was excellent! It is not Hotel's staff fault, but I wish the view was onto the street and, unfortunately, there is no balconies (but this is the question to the architect)
Excellent location in centre of city, very adequate bedroom, very good buffet breakfast, friendly and helpful staff
Good buffet breakfast
we did like the hotel very much! perfect city-centre location, charming hotel staff and delicious food. thank you very much
Friendly staff, good service. Compared to other hotels of the same category, room is a bit more spacious.
A big thanks to the bartender Heino. very professonal and very helpful. he makes you fell very welcome.
great location in the best part of Helsinki near all central services helsinki has to offer Basic rooms , historical building but boring design,
An excellent location near the city centre of Helsinki.
Very close to the Viking Line ferry to Tallinn. A five to ten minute walk from the hotel to the terminal. A another short walk the other direction to the harbor excursion boats and market. Very close to the Upsinki cathedral.
Good location, clean rooms.
Breakfast,very quiet,excellent hotel!!!!!
Comfortable and clean, staff was nice and helpful. Great breakfast. Location is nice, close to center, some nice cafes and restaurants around, and very close to Katajanokan terminal and ferries to Tallinn. The restaurant in the hotel is nothing special, better options outside.
Helpful and responsive staff, a good bar and restaurant, very good gym that you may use any time, location (close to Market Place) cannot find anything that spoiled my stay
location, triple rooms, friendly and professional staff, sauna, good value pull out bed was uncomfortable, sterile feeling, kind of dark
Cleanliness of the room and the very pleasant and helpful staff
Close to harbor and sea. Cold in room, small window in the room.
No towels in the bathroom, hairs in the bed.
Beautiful place, good service, excellent view from the window, good car parking, helpful and friendly staff Internet for additional payment
sauna, breakfast hotel staff on reception
Beds and breakfast
Sauna and island with museum near hotel it is possible to have free wi-fi inside the rooms
The breakfast buffet was fantastic with a wide variety of hot and cold choices. The hostesses for the buffet were fun and very friendly. The rooms are spacious and comfortable. We felt we were treated like second-class citizens by the front desk personnel. For example we were told the wifi was not free because," We had not paid enough for our room." Also, the hotel is not as easy to get to from downtown Helsinki as we were told it was by whoever answered the phone when we called the hotel for directions.
Very lovely hotel with a wonderful view, additional facilities were very nice, the room was spacious and very comfortable it's not close to anything so if you don't have a car, there's nowhere to eat but at their restaurant which is extremely overpriced
The facilities are great and what you get for the price from booking.com is great. The rooms are nice, good decorated and good size. Service of cleaning is excellent! Roomservice is very good. But for the original price it is way too much, but luckily you found this site too and for the price I had, it is excellent.
Extremely comfortable room. The proximity of the tram stop made travel into the city very easy.
the best thing was that hotel is situated at seaside. good breakfast. very old swiming pool, the breakfast was not excellent fot 5* hotel.
Hilton has excellent beds & breakfasts, the best pancakes!!!
Location, beautiful art-nouveau style, cosy room, good restaurant, friendly staff
Friendliness of the staff, closeness to the railway station and center of the city. Old European charm. Food was excellent.
We liked the classic atomosphere and quietness for the location. The hotel was very conveniently situated. Good food at the breakfast. The toilet tissue should have been installed at the place more accessible. As it was, we had some strains in using.
The location The Bathroom is very, very, very small (minuscule), the service of the hotel is not good, and the room breakfast is very busy
Atmosphere of the old building in the mordern city no
Excellent location. Helpful and friendly staff (esp. Mr. Petteri). Nice atmosphere. Good breakfast.
The room we had was spacious and very nicely furnished with a lot of stylish lighting fixtures. It felt nice in the dark winter. It was also very warm. I only stayed one night and everything was perfect. Perhaps the inner courtyard could be upgraded in the future to give guests a better view from the windows. .
Heating system operates well. Kettle in the room is very good idea in winter. Nice staff. Need light renovation.
I stayed at the Hotel Seurahuone Helsinki only on one night, it was good and comfort
beautiful building, great location, helpful staff.
Breakfast is damn rich! Clean cosy rooms, comfortable beds. Staff was very polite and helpfull. Sauna has a rich view to the park and far ahead, pleasent feature. a new hairdryer would be allright :) that one they have is really ridiculous
Breakfast was sumptuous! It is misleading to advertise a gym in the hotel but not inform guests in advance that it costs 12 euros ($18) per day to use it. That is an outrageous fee, plus the day we were there it also closed at 6:00!
Sauna with very nice view. Breakfast was also very good. I like the park infront.
staff, location, room
Convenient location for central zone without central zone prices Very crowded in the buffet area at breakfast
The room's very comfortable, bathroom's really big&nice, stuff's friendly and breakfest's awesome :)
Not much Requested double bed and got twin beds. No tea/coffe making facilities in room. Room housekeeoing at best average
The location is great and the business lounge proved to be very handy. I don't like the carpets on the floor, they make the hotel seem old.
really nice hotel,good buffet breakfast,very clean,ideally situated
Large room, big bathroom, the mirror in the bathroom and great breakfast. I have not found an iron and a room for ironing.
No availability of local Restrauants to deliver food.