The location, spacious room, friendly staff and excellent breakfeast poor lighting conditions in the room and lack of lobby
friendly , helpful staff
Fantastic location Breakfast was disappointing
The location Wifi was working very badly. I wasnt able to connect to it and the staff was not skilled enough to help me.
The Location is exellent. Hotel is Clean and safe for Tourist and Business people.
Unfriendly staff. Location is excellent. Facility is old. Room small but adequate. Good to just sleep, take a shower and get the hell out
Nice location Old hotel
We liked the central location with easy access to the metro and train station. Also short walking distance to Old Town area. Quiet and comfortable rooms. Good breakfasts. Efficient and helpful receptionists.
Excellent service from the staff and a very spacious room (by European standards). Its location is central, however, the neighborhood is a bit seedy, as there are "cabarets" on just about every corner, and men who approach you and solicit you to go to these places.
just the location, it is perfect. you don't need to take bus or merto to visit the historical Prague The breakfast was poor. and if you want to have a shower you shoul do it with cold water- there was no hot water!!!
Excellent location, nice stuff, comfortable room.
Well-maintained hotel, close to Wenceslas Square and Old Town, with friendly, polite staff and providing ample breakfast to suit all tastes. Its closeness to the centre's drinking establishments can mean noisy revellers on the street below on a Saturday night.
good central location for sightseeing. Room comfortable. Noisy outside with early morning bottle bank collection.
The hotel was very clean, but we found its style was old fashioned. I had requested a double bed in my booking which you confirmed was available, on arrival i recieved a twin beded room.
location and beautifully decorated hotel, excellent breakfast It was like a good symphony badly played, the Aircon was poor, you could not cool the room enough to sleep under the doonas provided, the windows, single glazed, let in a lot of noise, nothing was replaced in the room in 4 days. They grabbed your bags in the foyer and you then had to tip, not giving you a choice.
Everything was almost perfect during our stay at BW Maj Plaza. The staff was nice and friendly, we had our room cleaned every day and the way how it was done was nicely with care not to tuch our thigs. The breakfast wasn't the same all the time-there was a little bit of variety. The location is also very comfortable espesially for tourists and business trips, as there are two metro station next to the hotel and it's a 10 or 15 min walk to Orloj. At the same time it wasn't noisy at all around the hotel. For short, we enjoyed our stay at the BW Maj Plaza. Well, I think, that the reason why I feel a little bit upset about my stay at the hotel hardly can be removed or improved. The matter is that there is a bad bathroom sound insulation. We didn't hear any sounds but only the moments when somebody - I mean our neirbours - took shower or bath. I could hear the water sound and the noise because of using different things at the bathroom. So sometimes I thought that our neibours had their bathroom in our bedroom. Nevertheless it would be a little bit stressfull only for those people who has a sensitive sleeping like me:)) My husband slept very well in the mornings and heard nothing:)
This is a new hotel and right now it is in extremely good shape. I like the location with easy access to shopping and all major attractions. My hotel room didn't just have hotel-like furniture, rather, it was designed in a type of art deco style. Obviously someone actually thought this trough and it shows. Of course, there is a good danger that the quality will not last. As we often see in similar new hotels, the moment the staff lets the first dirt spot remain on the carpet or upholstery, it will go down hill. But if they manage to keep their standards high, this will be my first hotel choice anytime I am in Prague. The buffet breakfast, although good, had rather limited choices.
Cleaning could have been better, room needs more electric plugs in my opinion. Room very dry.
Convenient location, breakfast
Great location, 10 min walk to old town square, very clean, modern, comfortable, breakfast is decent. Rude staff but above average by comparison to czech standards. Advertised wifi in room but this is not true. Only in lobby.
location is excellent. you can do all the important sites by walking. you don't need the metro. It was not 5 stars hotel service. We needed to argue about late checkout although the hotel was empty, the food in breakfast was cold, the room was small and no ventilation. The price of the transfer from the airport was outrageous.
The hotel is situated next to the one of central street in Prague. Service is excellent. They have problem with Internet connection. It was exception that this time I really had to connect with the Internet... but I couldnt.
If next time I am go to Prague, I will stay only this hotel.Thank you.
Staff very nice and helpful. excellent service we stayed in a room next to the lift. the noise was terrible!
The location and the decor. No.
Proximity to all sites in Prague, to the metro, to the trams, to the shopping area. Service excellent. Bar very quiet at night. We had to go out to have a drink in a social atmosphere.
Staff spoke English very well and helped with every little detail.
The staff service is outstanding, perfect and very nice.
Quality of fixtures and finishes was high - Bathroom very nice, Breakfast room and selection excellent. Service of all staff very high. Location very good.
The day we left my 13 yr old daughter was sick - we were allowed to keep one of our rooms without any fuss until 7.0p.m. - she was much inproved by then - that touch was just great No
From the moment I arrived, Oktavi at the front desk established this Hotel as Superior in every way, I honestly felt like I was being received at a 5 star hotel. The room was excellent, enormous windows, luxurious linens, a bathroom that anyone would envy to have in their own home, (a full-size deep-set tub, antique external plumbing fixtures of stainless and brass, Carrera marble everywhere, a bidet and plenty of counter space). Breakfast was the best of 8 hotels I stayed in on this visit, endless variety, perfect service, mountains of choices. I loved this hotel, it was worth twice the price I paid for it. Housekeeping was the only weak point, but even so, it wasn't bad enough to complain about. It was only a shadow in an otherwise perfect experience.
The location was excellent. The room was luxurious. The breakfasts were plentiful and delicious. It was terrific having our car taken care of at check-in in this very busy city.
the location of the hotel none
Hotel staff most pleasant & helpful. Good variety for breakfast. The location was not in a good area. "Cabaret Darling" right next door gave an indication of the type of area we were in. This is a pity for the hotel as it is very good.
The hotel is beautiful. Our room was clean, comfortable, quiet, and completely lovely. fantastic location in Prague!
Perfect location to everything. Need to get better pillows
very welcoming and clean. good location
The location is very good for a tourist in Prague
Excellent value for money, Breakfast was great. Nothiung
Great hotel in a great location.
Really loud Staff was not friendly
Very nice hotel. Comfortable rooms. Free English movie channels. The two strip clubs next door made it difficult to walk to the hotel at night without getting harassed to go in. Also, large groups of men hung out in the street which was not ideal for a solo female traveler
We were very satisfied with the location, staff service, comfort and etc. We found the room very small.
Location, cleanliness, friendliness & efficiency of staff, good breakfast. NO
The hotel location is excellant but rooms are very small and is not upon to my level Size of the room
Breakfast and location Air in the room was stuffy because it was a smoking room, also lobby bar was full of smoke. Room was too warm because there was no air condition. Bed was hard.
clean, quiet, cosy room with style, nice breakfast, good and polite service, good location adds up to a perfect stay too few and small elevators
Great location - charming old world atmosphere - good breakfast The Front Desk staff could be less "frosty" and more accommodating (especially ladies)
The staff was the best Prague, Europe or anywhere could offer. Spacious rooms, meticulously clean, heart of the action, spacious and comfortable rooms. The atmosphere and decor are the finest. If you want to stay where every need is catered, this is the place. The staff was definitely thebest I've ever encountered. We had a 6:15 AM departing flight, they had a van waiting for us at 4:00. Lucia, at the desk even had packed us breakfast to go because of the early hour. The lobby bar wait staff was phenomenal, friendly and recommended great places to eat, drink, attractions. I will definitely be back. That I had to leave
I like relax,shoping,to work in internet,to visit interesting place of the city A poor choice on the breakfast
location of the hotel
good breakfast spread though it was made to understand that it is airconditioned the room was very hot
Great service, were very accommodating to our needs- charming suite! Thanks :)
The staff was extremely friendly. The location was great (near to everything). My room was even better than I expected from the photos.
almost every thing, location,food, the room. room cleaing and service was not up to the standard of five star hotel
Very nice hotel - excellent facilities, helpful staff, central location Only negative points were lack of individual air conditioning in room. I stayed in April, so was not too much of a problem, but I imagine in the summer it could be very hot. Also the walls seem thin, so I could hear when people were using the shower next in the next room
Comfortable and clean,good location,restuarants nearby. good breakfast
Everything was great... the hotel...the staff...the facilities....it has a payed parking but only for a few cars and its pretty expensive.... the room was great ...clean....big bathroom....big room...much light... very close to city center .... has a wellness facility available .....masseur(and its pretty cheap and very good) What can i say...i reccomend it warmly and if i visit prague for the future will definitely go to the same hotel :)
all ok, but only coffe expres no good, perhaps because i am italian....
Nice staff and clear facitlies,Easy accessibility location for city sightseeing and tour,
We paid the extra to get a room with a view and outdoor area - this was a minimal charge which was well worth it. We were on the top level of the hotel and had a huge outdoor area (with lounging outdoor chairs and a table) which only we had access to - the view wasn't bad either. The rooms were clean, there was ample choice for breakfast and it was in a great spot to see the town.
The quietude inside the hotel and the helpfullness of the employees. The breakfast was also quite nice. It's not really a hotel problem per se, but the street gets very noise at night with people talking loudly and cars going on really fast... It's more like a Prague problem than any other thing. We were on the 4th floor and it was a bit annoying during the night, but the comfortable beds did compensate it :)
Location was good, 24 hr reception No bar
It was very central, just off Wens. Square. There was a small shop just across the road from the hotel. An Irish bar, Indian Rest. Steak Rest. all on the street. I asked the receptionist to recommend an Italian Rest. in the Old Town & she said she did not know any.
everything was perfect. there was no internet corner.
The hotel is very central located, just some steps from Wenceslas Square, rooms were very clean, modern and nice in design, big breakfast buffet with everything you desire, restaurants and cafes in the same street, supermarket is not very far to walk...i can recommend this hotel to every prague visitor!
중앙역에 매우 가까워 찾기에 매우편리했으며, 호텔시설상태가 매우 깔끔하여 기대이상의 만족감을 느꼈습니다. 시내 투어하려면 조금 걸어나가야하지만 오히려 조용하여 저로선 머물기에는 매우 좋았습니다. 식당도 깔끔한 매뉴로 먹기 불편함도 없었습니다. 현지 문화가 그런지 약간은 잘때에 추운감이 조금있어 아쉽습니다. 문화의 차이 일수있으니 감안해야죠.
숙소내 침구류위생청결,아침식사중 생오렌지쥬스 훌륭함 없음.
방을 너무 구석진 골방으로 배정해서 너무 불편했음. 직원들도 불친절
모던한 내부 인테리어와 친절한 직원 서비스! 프라하 시내 관광이 용이한 위치!! 타 호텔에 비해 저렴한 주차료!! 바디워시와 샴푸의 질이 아주 우수했음! 따로 사고 싶어요!아주 만족함! 없음
교통편만 좋았습니다. 방은 사진발...아참 아침식사 훌륭합니다.
Very friendly and helpful staff. Great rooms and excellent breakfast.
it was fabulous. the staff has been so helpful that my friend needed an ipod charger. The GM had the staff to buy the charger to loan it to us. the staff really went all the way to please us. mmmm... the cleanliness of the room can be improved
Stylish hotel, outstanding service and very helpful staff. All made for a great weekend and i am sure to return, highly recommended.
very clean,nice stakk and excellent location
The hotel was absolutely awesome. So stylish and so cool! The staff is excellent. They have a kind of a club on the ground floor where you can get some drinks, but there is no noise at all! I'd definately stay there again! It's kind of hard to find the hotel
The situation is excelent if you are going to visit the city of Prague. The service is very good, they are very pleased to help you, if you need restaurants or whatever.
The service minded and helpful staff. We all talked with each other like friends after just a short while. Even the managers took time to make us feel comfortable. The staff were all very young but extremely professional. Very trendy hotel in the middle of Prague. Good prices on room service. The beds which were Hästens Of Sweden, the best ones in the world. Finger print safe. LCD-TV and Dvd player. The interior design was beautiful. No, everything was just perfect. This hotel made this trip the best one we ever made.
Wonderful bed, good shower, and fantastically helpful staff. Great value and a step above more Ikea-esque "design hotels" I've seen.
Extremely noizy on Saturday night due to night club in the same building
The bed was really comfortable. We had a good sleep. Reception was very kind and breakfast was not simple but not bad. Location is also nice, close to Wencelas Square and Old Town. Not suitable for honeymoon because this is not a 5-star hotel, but a boutique hotel. The water pressure in the shower booth was a bit weak.
I traveled with my dad, and we both appreciated the help in getting car service to and from the central train station in Prague. We also appreciated having their delicious breakfast and the option of eating in the adjoining cafe. All we came into contact with were very friendly and spoke great English, which was a big help to us. Nothing I can think of.
The hotel was in a brilliant location.. real easy acess for everything we needed.. very warm at all times.. the only thing was television.. only 2 english channels.. have heard since getting back 1 hotel has a dvd libary.. with a dvd player
Very clean and spacious No internet
The central location, rooms were clean and tidy, breakfast was really good the noise of bank being refurbished underneath the hotel, it started at 8am and finished and 6pm! could have had tea and coffee facilities in room.
location, service, rooms terrible coffe at breakfest
Location of hotel was excellent. Would recommend in future. We asked for a 3 adult room, but one of the beds was a put-you-up. A bit disappointed with this.
Clean, quiet, friendly and ideal location to walk or catch metro to all locations. We went on recommendation and would like to pass on the good news. NO
a very good clean hotel in a central location
Rooms were very good and well-presented. As I said above, your location is excellent for a visitor. I feel that Wenceslas Square is not very attractive -- too much neon and advertising signs are spoiling the appearance of what should be a beautiful area with delightful buildings.
Excellent location very friendly staff Tea or coffee facilities in room would of been nice
Beautiful hotel, pleasant staff. There were some problems - internet access costs 100 Kc/hour, we were placed in correct room type in the third try, bedclothes were refreshed only in the last day of our staying, they even did not that in day of our wedding.
Central location Most of the staff were excellent with the exception of the restaurant manager who was rude and arrogant.
Convenience of position Service was fair Breakfast was poor - one morning (Saturday) very poor
friendly staff and very clean
location location location no
Location - our room faced quiet green garden, but out of entry door - and you are in the middle of busy central boulevard close to metro and old city. Good breakfast (especially just made pancakes), friendly staff, clean and comfortable room, TV channels in variety of languages.
Location was good, breakfast was more than sufficient although coffee could have been of better quality to complent the high standard and breakfast choice. room size and furnishings were very good. would highly recommend.
The hotel has a superb central location with nice views over the city from our room on the 6th floor. Breakfast choice was good, and the Triton restaurant set in a natural cave served real czech food that was quite superb with service to match. A definate "gem" Smoking in the restaurant, as prague does not have UK type restrictions on this
Friendly, clean, location, breakfast
Reading some of the rewiews I have to say that I was extremely satisfied. Friendly and helpful staff, very comfortable beds, nice rooms, great location /everything is in walking distance/. You must see the cave restaurant /amazing atmosphere and excellent meals/
Excellent location in the center of Prague. The breakfast could better.
아침 식사가 정말 훌륭, 프라하 old town과의 접근성도 매우 좋은 사진에서 보는 것보단 방이 작음
리셉션의 직원들이 매우 친절했고, 호텔 위치가 관광 포인트로의 도보이동이 가능했으며, 중앙역과도 가까워 인근 도시로 이동 또한 용이했다. 욕실의 어메니티 또한 훌륭했고, 사소한 것이지만 객실 복도에 놓여진 투숙객을 위한 푸른 사과가 아주 인상적이었다. 욕조의 유리막이 다소 짧아서 조심스럽게 쓰지 않으면 샤워 후 욕실이 물바다가 된다는 점.
도심에 위치하고 있어 교통이 편리함. 호텔객실간 방음 시설이 좋지않아 옆방 소리가 들려 불편함.