friendly staff; clean room; good location; great hotel overall room was tiny
Restaurant food was bad.
Friendly staff, breakfast (good food and nice view over the city) The double rooms are rather tiny, when choosing the standard room. Nevertheless this was not annoying. During the weekend when it was more crowded the quality of the breakfast was less good; f.i. the fruit bowl contained less different types and less nice fruits.
Next to the train station
The location is excellent right in the centre and in a walking distance to most of the sights. The room was a bit small but comfortable and the bathroom had a window with a nice view of the city. Breakfast was excellent and in my opinion is worth the 9€ they charge. We made a reservation to use the hotel parking and it worked out fine. Nothing that I disliked in the hotel.
Good central position
Well maintained & comfortable, also a great view Up on a hill
Personal service Poor breakfast
Excellent location, could walk to everywhere. Friendly staff. Rather sterile bar and restuarant - not a major issue
We liked the efficiency and courtesy of the staff and the central location to the fine city of porto and its tourist and business centres. we felt the lounge lacked upright seating and areas for a quiet personal conversation or reading area
Comfortable room and beautiful view of the river. The location was perfect - even if the main city was uphill at least it was always downhill to come home! Staff were pleasant and helpful. It seems like a nit-picky thing, but the showerhead wasn't great - we had to cram into the corner to get water on us.
Everything what a great place and staff that simply could not do enough for you. worth every penny.
We had a beautiful room. Bathroom was kept well stocked and very clean.
Professional, committed staff made this stay most pleasant. The service provided to guests was outstanding. In addition, the hotel has a great location in Porto. We had no dislikes during our stay at the Hotel. The service, our guest room, the breakfast and the ambiance were all excellent.
Greeting us with complementary wine at check in! nothing
Fabulous location and views. Very courteous and professional staff I would have preferred a smaller bill!!!
the wonderfull view... manca un parchegio davanti all hotel almeno per poter scaricare i bagagli
The staff was friendly , professional and welcoming;Alex is a wonder!The view is very special/ Not being able to leave the windows open at night but I understand the security issue.
Excellent location in a wonderful building along the Douro river Excellent breakfast buffet Modern restaurant with a beautiful river view offering original meals Spacious rooms The look of the wooden cabinet of the minibar: big scratches First little signs of wear and tear
The riverside location (and river view) is the hotel's best selling point; the staff were also very pleasant and well-trained; the rooms were quiet/sound-proofed and the bed was very comfortable. There was no restaurant or room service - despite claims on the bookings.com website to the contrary. It was the main reason I booked the hotel (I knew I would be arriving late and tired) and so felt that I had been misled. This being the case, I also felt that the hotel did not offer value for money, as I would expect these facilitiesin a hotel where I am paying €150 a night. To be fair to the manager, he handled the situation well and offered to upgrade me/reduce the room rate when I complained but the most I would pay for a hotel lacking these facilities would be less than half the rate quoted.
The location of the hotel.
Good location Hotel is rather shabby in rooms
Very friendly staff. Excellent location. Very good breakfast.
This hotel has excellent location in the old town, close to Ribeira and famous Stock Exchange. It is very easy to navigate through the town from this hotel. The service, rooms etc are quite avarage but it is a good deal to the money.
location was excellent and hotel staff were helpful
The hotel is well located for access to the tourist bus pick-up points and Metro station and within easy reach of the various bars/restaurants that front the Ribeira although bear in mind it's uphill on the way back! Our room was located on the 3rd floor and at times during the night was very noisy, I checked to see if the windows were open - they weren't! If we had been staying longer I would have asked for another room.
The bed was extremely hard to sleep on!!
Location and friendly staff. Room was just right, everyuthing we needed nothing we didn't. Nothing
The hotel location is very good, as it is close to the Ribeira and Gaia. It is close to City Tour buses. The room was small and uncomfortable
location was excellent They could improve on their room decor. The bath was bright, as was the eating area, but the room was drab.
Location, room and view
It's a beautiful designed Hotel with competent and friendly staff and a great location. For a business stay the wardrobe was much to small as a suit would not fit. Try to avoid a room next to the staircase if you are sensitive to noise, the staircase is made out of metal and you hear every single step on it.
The decor of Hotel Teatro was fantastic - I loved the theater theme (which they pulled off without it being too kitchy). I also thought the bed was super comfortable!
The staff were wonderful. Hotel very interesting. Food excellent. It was fun. Loved everything about the hotel. Not a bad point as such, as hotel was really fabulous, but I would have preferred the toilet door (in bathroom area of room)to be opaque.
Excellent location. Comfortable room. Design of hotel is too dark - it was a bit like staying in a bat cave!
very nice modern hotel in the middle of porto. i would recommend.
The hotel had a big lounge room with a huge screen where guests where able to watch music dvd's. On my birthay I asked if we could watch a U2 DVD...We enjoyed watching U2 360 life from the Rose Bowl:) We heard that there was a fitness room. But we were a bit dissapointed when we entered it: Less than 10 square meters with only 3 fitness devices.
The superior luxe room was spacious, clean and old style but well kept. The central yard is beautiful. Very good location, accross the street from Sao Bento station. Good value The recption is the ugliest thing of this old hotel. Breakfast was poor.
Good location and friendly staff. Quite and easy to find. Very basic. Small rooms.
The Hotel is very central & close to the Metro & Train Station
The best thing about the hotel is its location. It's very close to Praca Liberdade and also a street away from the main shopping thoroughfare and Sao Bento train/metro station. It is also very reasonably priced (as is eating out in Porto) and the staff were pleasant. I stayed in late November for 3 nights and the entire hotel was freezing! The hotel has an electric storage-type heating system, and my room was really cold. I turned on the heater, but it took a long time to warm the room - it would have been nice if the staff turned it on to take the chill out of the room prior to my arrival. In all honesty, it really is a soulless, forgotton-in-time kinda place, and a makeover (with central heating!) would do it wonders given its central location. Also, the room and the lounge areas had a musty stale kind of smell, and a simple room odouriser would really have made a difference. The breakfast was ok, but the breakfast room was really cold so, if you go in winter, wear a fur coat or stand by the toaster!
In the city center. Mediocre breakfast
The hotel was very clean and excellent location to see the tourist sights as well as convenient for trains, busses and metro.
Had a great time! Buffet breakfast was better than expected. Would recommend.
Good hotel. Central location, breakfast was good. Very centrally located right next to the main train station and right in the middle of the city centre. I stayed in mid November and the room was absolutely freezing, seemed there was no heating
Very welcoming and accomodating staff. Excellent central location. Clean, comfortable room.
Welcoming staff. Breakfast could be better
Nothing Breakfast, Furnishings
Very central location the room was quiet and kept very clean, the staff were great on the last day we had to leave before breakfast and the member of staff on the desk offered to make us some coffee.The breakfast in general was fresh and good quality
excellent location and friendly people, polite and charming old-fashion furniture but confortable
The view + location was excelent The pillows were a bit tough to sleep on
the location of the hotel was excellent. There are 28 steps to negoiate before you get to the reception.
Good central location for transport, shopping, cafes and restourants - 15 to 20 minute stroll down to the Ribeira
The view and location were great and the sheets were clean. Breakfast was simple, but adequate. The comforters on the beds were worn. The breakfast was fine aside from the flies that lingered in the middle of the room.
Bed was pretty confortable. Breakfast is really poor and the room is pretty disgusting, a lot of bugs around. Elevator is not safe at all, too small as well.
the location and the breakfast. it did not have any heater in the bathroom so it was very cold. (november)
location to buses and trains very good and sightseeing there are many restuarants near by, and the hotel staff were helpful room was small to say it was a double, with a window looking onto an air shaft at the back of the hotel,
Staff were very friendly, trustworthy and helpful ( they went out of their way to help). I liked the fact that there was an air conditioner in the room which was good in the hot weather. Wifi service could be better.It would have been nice if there was a TV, kettle, coffee/ tea making stuff in the room.The room could have been kept cleaner( upholstery on the chair was not clean) There was no dustbin. Would like more breakfast options.