Location & service are really good! They gave me a present at my birthday surprisingly.
Hotel staff are ok, but need more english speaking staff if possible Location, location
The Location which central to tourist sites + the cleanliness of the room
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i liked its central location the staff where very knowledgeable and the beds and bed linen were out of this world it was my birthday during our stay and was given a bottle of champagne i disliked the prices
Location, staff support, comfort, friendliness
superb hotel, superb staff, couldnt do enough for you. yes it is a lot of money, but for a treat and/or special occasion highly, highly reccomended
confort of the room
Bathroom small and uncomfortable and needs to be redesign
The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.
The deskstaff permitted us morning check in after our 12 hour flight. A blessing on them. The breakfast and internet were not used due to extravagent cost. I always prefer to have a newspaper in the lobby or the room. Had neither
Location of hotel, service at hotel, room condition & room facility, everything is satisfactory level. As minor negative impression, noise from other room is loud a little bit.
Perfect location to walk to all the obvious attractions; 5 mins to Opera, 20 mins to Louvre, etc. Staff attentive & friendly > barman in particular was excellent.
Staffs are very friendly and helpful. It takes 10 stairs to reach the elevator.
For the one night I stayed this struck me as a delightfully elegant, superbly located, old fashioned hotel that feels rather luxurious with it's thick carpets, old world furniture and generously sized rooms all at a great price.
Location was great. Hotel was intimate. A nice boutique hotel. Breakfast should have been included. Most guests had breakfast included. On the first day, the restaurant told me it was included, and then I found out we were charged 35 eu pp. Bed were not very comfortable.
The situation was excellent..right in the city centre. The staff were very efficient and helpful. No
Location and style Noise of footsteps and child running about from room above. Incorrect account and delay in responding to this - as yet no response.
Availability of hamman and sauna for the guest as well as gym
personnel at reception and in general were very nice.Price of room too high at 2000+ Euros for 4 nights.This is not a five star. doorman was very rude
I liked the location, the staff and the rooms. All in all a very pleasant hotel on a good location. The breakfast is too expensive. You can better go to one of the cafe's near by.
excellent location, but 500 eur is definetely tooooooo much!
Nothing except for location. Poor breakfast, too small rooms, not cleanliness..
最低15文字以上ご入力ください Wifi in room showed no antenna on pc, and could not access from room..
It was a good location towards business I was doing in Paris. The Tv did not work. The room service was not good. They where friendly but forgetful and not very sufficient.
Perfect location, space (room and facilities), cleaness Staff fighting between themselves during breakfast and not providing expected service for a 4*. Check-in too long because out of the 3 clercks only one could make the necessary credit card operations. Level of service not at the level of the SAS I go often in Brussels close to cathedral...
Great situation, good staff, good rooms. Didn't always get coffee and milk replaced each day
The Ambassador is a beautiful hotel with an excellent, staff. Their proximity to the Opera, the train station and all of the Paris sites make it an ideal location for a business or pleasure trip.
The location of the hotel was good. The room was very small and old, it has not been renewed for ages. Bathroom roof and walls had apparently some mold on them, and the whole room smelled on mold when entering the room. The hotel is not worth the rate we paid for it (210e per night). Some personnel on the breakfast were very rude to the customers noting them about something had run out in the breakfast buffet.
The hotel is quite centrally located. Quite neat and clean.
Location was good and rates reasonable for Paris.
noisy and dirty
Perfect location with easy access to major shops, key attractions and sights. Convenient for Metro.
The hotel has Got a fantastic location. We walked to All the main attractions and shopping destinations. If you reserve without breakfast you get the Best deal because there's a lot of cheap and good breakfast restaurants next to the hotel We asked for a non-smoking room and Got a room with a terrible smell og cigarette smoke. The hotel was full so we couldnt get another room. The bed was very small, probably romantic for a couple but a little too small for two friends.
Very helpful, efficient and professional, English-speaking staff. 24-hour reception. Decent sized, warm room with ensuite bathroom with a decent shower plus hairdryer and plenty of towels. Unbeatable price for the location. Nothing.
the room and lobby Inexperienced staff
It's a 4 star hotel that is well worth its stars, providing an excellent service to the travellor: slippers and bathrobe available in the room, generous flasks with shampoo, body lotion and shower gel - very much appreciated especially for those who travel with only their handluggage!
We liked the location, the building, the interior design and the friendly staff. We also like d the fact that it was brand new and everything was clean. We could use a writing area in the room a stand for the suitcase and hooks for the towels in the bathroom.
I enjoyed staying at this hotel! It is really great and staff is very helpfull and nice! We had a great room! The breakfast was delicious and athmosphere of the hotel is very nice although it is a splendid style for not everyone to understand! For some people room maybe dark but it is a design and for us it was great! If the prices will remain the same next year we definetely will stay only in this hotel! Thank you for a wonderfull staying in your hotel! I would like to give advice for russian travellers, it is better to pay for the room by cash at check-in, becausу the hotel first make a pre-authorisation and the at check out they charge money from the card and it takes a lot of time for the bank to return money back. Please note also that a day before check-in the hotel blockes amount for the first night on the credit card!
Reasonable sized room for urban Paris. Good Wifi, Nice bathroom. Hotel staff was not responsive. Also, they cancelled my dinner reservation, even though I told them to confirm it. I was upset.
Location is perfect, I like a still of the rooms... Room is very small and bathroom and toilet is not so big,
Perfectly situated in the Opera District of Paris
Location was good. The room was terrible, no operable window, flooded bathroom from roll in shower. AC ran non-stop, room was too small with nowhere to sit, set luggage and the rate was ridiculous considering. Nowhere near four star accommodations.
The hotel design is stunning, the rooms are comfortable and stylish and the location is great. The staff were inexperienced and service consequently slow.
The location is fantastic and the metro close by to get to all the sights. Breakfast was a little disorganised and the shower tends to leak all over the floor as the shower door does not keep the water in. I would say that they could provide better service in the bar as it was hard to find someone when wanting a drink which I would not expect from a 4 star hotel.
The service provided from all the staff, very friendly and sincere. There is no weighting machine for guest to weight their luggage to avoid being tax. Shortage of multi plug.
The staff was extremely helpful and accomodating. We arrived a couple hours before check-in and received a room right away. We were surprised later w/chocolates & champagne, as a 35th anniversary gift. They helped us to easily navigate the city, as well. I wish the closet could have been larger but I think the room & storage accomodations are standard for Paris.
Kind staffs, good location small room
good loaction great staff - room was a bit small but this is paris
Their 'whatever/whenever' service is legit, very friendly courteous staff, location is in the heart of everything, half block from the Opera metro. A little of 'The Fifth Element' in style made a couple things confusing or complex, took a while to figure out the rainforest shower, for example.
The W Paris Opera Team are all very focused on customer service. we felt at home the minute we got there. The hotel is impeccably clean, rooms are larger than I expected, and you cant beat the location
excellent view (opera garnier) & close to many hot places very small room
Location, courtesey Room too small, lack of free amenities in the room.
Location is superb! It's close to the Opera, which makes it possible for us girls to attend a nice show in the late evening without too much worry. The cozy room is clean, which meets my expectation of a W. I don't like, hate, the room design. the Cozy room has a very small and dark restroom (all walls are painted in black only with a very deem and small wall lamp). The shower room, although it's independent from the restroom, has a very cheap-looking floor.
Location, bed, staff they don't provide Shampoo, and 1 Soda at 8 Euros is Expensive
Loved the location. If you visit Paris, get a subway pass. They are efficient, on time but sometimes crowded. The W is near two different stops which makes it easy to get around Paris. The room was small and lacked some privacy for freshening up in the morning.
Location No place to put toiletries in the bathroom
The location is best due to walking distance 5minutes to 3 train stn opera, auber and caumatine. Room not luxury as expected ..quite run down and need refurbishment in line with it's image in the middle of Paris.
Localisation is fantastic, near Haussmann boulevard, l'Opera, Galerie Lafayette. The staff is very kind and helpfull. I've ordered the breakfast to the room, it was tasty and the service was correct. The decoration of the room was very used, the wallpapers were really stained.
the staff were very good and the location was excellent the room was too small for a double and it needed to be refurbished. the prices were inflated because there was a huge trade fair on in Paris at the time we were there. the room was not worth the price charged. we have stayed in 5 star hotels for less in other countries. however this was typical for all hotels in Paris during the period we were there.
Location Small elevator, only one.
location- air conditioning - friendly staff
some of the staff were very helpfull we had alot of bags and the elevater didn't work
Staff very friendly, food good. Size of lift
NIce staff, good position of Hotel (very near of LaFayete, Apple store, Opera ...) Small rooms (standard)
Location. The room was spacious and clean. Rude receptionist and outdated decor of the room.
Location and ambience in the reception and lounge and very good staff. Room a bit small but OK for Paris.
Central location,helpfull staff Noisy bar near the hotel and not easy to sleep till 03:00 am.
It is a very small and intimate and well situated hotel, steps from the Paris Opera and around the corner from the best luxury retailers to be found in and around Place Vendome, in the 1st Arr. It offers free wi-fi and the staff are very
Good location. Close to Roissy bus stop. Nice staffs. The lift is too small.
fine location and personal is very frendly everything is too small - rooms, hall,
Kind staff, a decent room in the center of the city for a reasonable rate.
the hotel's staff very friendly helpful , let me earlier check in early morning .wifi connection very good , reasonable price, near opera station and open top bus station just step out from the hotel no kettle in the room , have to take hot water from kitchen
The staff and the location were excellent Upper level rooms are old.Lower level rooms are modern.
very clean, helpful staff, location was also very good
Location, hotel staff.
A large comfortable room The room smelt like smoke even though it was a non smoking room. The toilet was across the room from the shower and sink which was a little odd. The aircon didnt work - but I could open the window
The room was very clean and very modern. Perfectly situated near by the bg shopping centers and lots of sightseeing places. Price / value for the breakfast is not correct. Too expensive for the offer serverd.
Great location; nice staff; large room The bar was very poor and not open. I was also charged 2 times for the rooms.
The location is excellent.
location near the centar of Paris Cleaning lady was to agile to clean the room although i wanted to sleep whole day :) this is only compliment.
Location : close to the city centre. Breakfast : very complete.Quietness of the room, even though located in the middle of the Paris centre. Room too small
Reception was very good. Excellent location near to Opera. My room was next to lift shaft and very noisy. Air conditioning did not work, room was very warm and stuffy. Poor value.
Close to everything Very small rooms, although a good deal not informed how small
1.location 2.friendly team 3.listening to customers room is rather small
It Is Quiet. Very Small Room for a mature Couple and for the Rate, and not a nice view at last floor overlooking congested buildings roofs.
The room was just excellent, the staff absolutely terrific, breakfast delicious, the location great, I loved it there, made you feel at home and appreciated. Couldn't be more delighted with Hotel Gramont and would definitely go back. The low dollar value made the room expensive by US standards but without question a great value by Paris standards.
Very close to tube and only few stops from the main train station. 5 minutes walk to Opera (and also the tube is there), nice friends staff, good hotel as its newely refurbished. Easy to find and clean hotel. Pls make sure you book with the hotel taxi's in advance as its 18Euros per person fixed price. TV remotes didnt work, bathrooms were quite tiny compared to other hotels. No Parking or free breakfast included in the deal. Slightly quite expensive for an average hotel but its worth coming back to a clean and nice room at the end of a long day out in Paris.
The room was spacious by Paris standards. Nice bed and bedding. Good location, fairly central with access to three metro stations. Quiet street. The advertised wireless was unusable. The hotel does have wireless, and I was able to connect, but there was no internet access. I was told by staff that the wireless does not work with non-French laptops (???) and that I'd have to disable my firewall for access. No further assistance was offered. This hotel should not advertise wireless if they in fact do not offer usable wireless! Wireless is very important to many travelers, myself included.
we had a charming rooftop duplex room and the staff were great.
Staff friendliness and hospitality, plus the rooms are very clean. No international TV (not much), as most programs are in French.
bed too soft
Renovated clean room, good location Constantly hitting my head on a roof beam in my room, bad croissants at breakfast
Staff were very helpful and the location was close to everything.
Staff advised me in English whatever I needed to know; Renovated clean room, Perfect location for shopping, close to the city center No mini-bar in the room
A very nice hotel. Excellent Wi-Fi (fast). Excellent location, clean rooms and toilette.