The rooms are great as are the staff.
airconditioning was not very effective despite my changing the room.
Hospitality of hoel staff At 29 euros per person, breakfast is quite expensive.
The Sofitel Hotel is well located and within walking distance of the Champ Elysees and the Arc de Triomphe as well as the Charles De Gaulle Metro. This allows for good connectivitey. There are also some good inexpensive eateries nearby. We mentioned that we were coming on the Honeymoon in our notes but we were treated as if I was the Sole occupier of the room. The Honeymoon touch was missing a bit especially since we read about another review who were treated specially for theri honeymoon.
The location is just fantastic - the hotel is located in 2 minutes walk from the Arc de Triomphe and Champs Elysees, with nice shops and restaurants all around! Hotel staff is nice. Breakfast was very nice with a good variety, a bit expensive though (31 euros per person, free for kids). Free internet in room (luxury room). Variety of tv channels was very poor.
Atendimento da recepção e concierge. Housekeepers should make less noise and be more gentle when closing the room doors. They should start working after nine o´clock and attend the customers requirements more acurately. Matress is too softy and unconfotable and unable to provide a good sleeping.
Severly understaffed and any service requested takes quite a while. Rooms were not cleaned on on time, until we requested specifically to clean them in the evening. Turndown service was done on 1 day of 4. Used glasses from the minibar were not replaced for 3 days. Waited 1 hour for check-in after arriving at 4pm on a Friday. etc.
Overal was good. Room service selection was limited in choices. I Bar only have French Menue and no English. No English Channel on TV only CNN. Mentioned above
This is a very nice hotel at a distinctive location location in Paris. The staff are so helpful, I was helped by a professional concierge team who spoke excellent English and know Paris attractions very well. The staff was polite, food was good, and the facilities are all clean and up to date.
Rooms too small, expected larger as per booking info
The proximity to all the central areas of Paris and also it was very quite and a very beautiful hotel. The breakfast was very expensive and not worth the money.
Hotel very near Chapms Eleysee, shops and restaurants. Prices in bar very very expensive. Breakfast very expensive at 28 euro each.Had breakfast outside hotel at 1/4 of the price.
Our stay at the Hotel Balzac was wonderful.Our room was very comfortable and nicely decorated, as was the rest of the hotel.The staff were very helpful and attended to our every need.Great location too!
we enjoyed the quiet atmosphere and the lovely room.the location was outstanding and staff very helpfull our shower screen was off the rollers but it didn't cause us any grief
Hotel stuffs, and concierge were very kindly. Also, room and bath was very clean. Location was nice.
the fast service in the hotel was great , the location was excllent , the breakfast was bad no food varaities .
Courteous, professional staff. Central location.Comfortable plush rooms. No tea/coffee making facilities or indeed mini-bar in the room which is surprising giving the standard of the hotel.
좋았습니다 좀 비싸긴하지만요
위치가 관광하기 좋았고, 직원또한 친절 했으며 호텔이 역사가 있어 보여 좋았다. 새벽에 체크아웃 하고 택시를 불러서 Gare de Lyon 역으로 가려는데 운전기사 (흑인)가 반대편 방향으로 갔다가 머라고 항의하자 다시 방향을 바꾸긴 했으나 구불구불한 길로 돌아가서 호텔에 전화해서 항의하자 운전기사가 화를 내면서 다시 호텔로 갈건지 아니면 역으로 갈건지 협박했다. 집사람도 무서워하고 기차시간 때문에 어쩔수 없이 역으로 가긴 했으나 차도 없는 도로에 호텔에서 역까지 30유로가 넘게 나왔다.
The hotel was beautiful, spa terrific, and the indoor/outdoor aspect of the Lobby restaurant was lovely for enjoying a spate of mild fall weather. Service is top-notch. The rooms are functionally terrific - huge for Paris standards. Bathrooms are drool-worthy marble palaces. Concierge staff knowledgeable and super helpful. Unless you are strolling the Champs for luxury boutiques one can find in any large city or having business meetings in the western arrondissements, the location isn't great. This can be easily overcome with Uber or taxis, but I would have preferred a more central location like Ritz/Crillon (both closed for renovation), or Le Meurice (I'm supporting the boycott). The design of the bedrooms errs more on the Asian side of Asia-French fusion, while I would have preferred something more distinctively Parisian, but this is a very minor gripe. If I were traveling for business, the serenity/calmness would normally be a plus.
We know the hotel well - have stayed there many times, and it maintains its standard and is as good as ever.
Location, secure car parking, friendliness of staff. Price of breakfast
The hotel lies in a very good position. The rooms are quiet and spacious and clean. The staff is friendly and helpful. for that price I would have appreciated something more, like a welcome drink or a basket of fruit at our arrival. My idea of a relais chateau is that you pay a little more but you get a little more, like we had to leave very early in the morning and it was not possible to have a cup of coffee!
location is perfect, center of the city but quiet surrounding, rooms are beautiful and clean, staff is helpful, no regrets
Location, smallness, Asked 4 ice two nights in a row with no results. Airconditiong virtually non-existant(of course it is europe).REALLY Suprised this is a chateau relais property.
The location The food was not up to standard
Everything was perfect other than a small room which I think applied to most parisien hotels I thank all of the staff for the good attentive service The room was little bit warm I think the ac was not working but that was fine
I liked the location and the room i thought the staff were quite unfriendly
Staff is very friendly and helpfull.Lokatoin is great.Good restorant.We liked every thing! Will return back for sure!
Breakfast can be improved. Coffee is good though.
Perfect, clean and big room (Large Deluxe Room). The hotel is only 2 y.o. Perfect location!!! Breakfast doesn't included. The pool is closed 12-16 August.
All staff at hotel were very attentive, Hotel recently reopened after refurbishing, rooms large, clean and well equipped, pool was wonderful after being out the whole day walking. Hotel was well positioned for sightseeing.
Really a lovely stay! Hotel staff were very friendly and hotel facilities were really very good Just a couple of matters:
It was great, we're going back! Problems with the enter cards of our room
The SPA center.
Superb location, especially for those who like shopping very expensive prices for mini bar, room service and restaurants
It is a very fine hotel, but ........ It was an unpleasant stay with loud construction adjacent to room 312 from 0630 am for about 11 hours/day. It was impossible to rest during the day. Euro 445 was an outrageous rate to charge for this room
perfect location, perfect service, perfect ambiente, 100 % clean unfortunatelly there are two construction sites to the left and to the right of the building - the works start at 6am, from 9am they start drilling, all the guests complain, we stayed for 3 nights and got one for free, the buildings will not be finished before 2012