Great room, awesome amenities, and the breakfast buffet made getting up early for work much easier. I will come back when traveling personally to enjoy things without having to worry about my work schedule.
Very nice inside and staff was very polite and helpful didn't see a bar where we could have drinks One of the hot tubs was not working
Had a great time visiting Toronto and our stay at The Grand Hotel exceeded our expectations. This hotel is located in what I think is a perfect location, within 5 blocks of Young / Dundas square (the times square of Toronto) which is right across from the Eaton Centre. The subway takes you right down to Rogers stadium and the CN Tower, or you can easily walk it. Location 5 plus, hotel 5 plus, facilites 5 plus. Would definately stay there again. We took the paid upgrade to a 2 bedroom suite and stayed there with my brother and wife. It was a two storey suite - lots of room for everyone to spread out.
Great decor, fantastic breakfast buffet, amazing door and front desk staff, underground secure parking, large bedroom window view, pool, free wifi. TV was not hi def, limited channels, hot tub was closed when we were at pool area.
Great front desk personal.Free shuttle service is great.
Despite the efforts from the staff, you have to avoid this hotel at any cost. Avoid this hotel until the room as renovated. Paint is missing. Dirty furnitures. Don't sit on the sofa or you have to clean your clothes immediately. This hotel sounded like a nice deal. How disappointing. Need a complete renovation and avoid this place until every room is renovated. Staff was nice but they cannot change the fact that you have a horrible experience, a disgrace for a 4 star hotel.
Good looking place. Good facilities. Poor location. Some minor annoyances such as the room literature having the incorrect times that breakfast was served.
The staff in the restaurant and maid staff were really nice. There was a breakfast buffet every day. Complimentary water. The room was good sized and nice looking. Mini fridge and microwave were useful. Was within walking distance to many places. The gym there was okay. Cable tv sucked. Some of the channels were stuck or didn't have sound. Wifi went in and out. The breakfast buffet is just the same thing every day. They should mix it up a little, like french toast one day and waffles the next. The couch and original pillows on the bed were really hard. Had to request other pillows to sleep on.
STAY HERE! got a group of 5 traveling for New Years? Rent their suites! It's so worth what you pay every single penny. Defiantly made you feel high class and who doesn't want to feelnlikenthat on New Years?!?
I had never heard of this hotel and booked it on a whim by just looking at pictures online. The lobby, the hallways, the common areas etc... all fabulous. Didn't even visit the pool or hot tub on roof, but heard it was great! Plenty of space in the room, nice hardwood floors, restaurant is great - really good food and a great atmosphere. I would 100% stay here again. If there were 2 bathrooms in the junior suite that would have been even better. Hotel is across the street from Salvation Army so not the most ideal location but easy to walk to different locations and getting a cab is pretty easy.
location and price, clean, friendly enough.... lots of construction in lobby... front desk seemed under staffed
Clean rooms. Nice decor. Nice staff. No valet. Parking lot across the street so it was awkward to check in. Neighboring rooms and ankle noises could be heard
Location and room were great . Decor and bed good too. good value for price. note the fact that Wi fi was not included . Neither were movies available or working ,or parking included. not impressed with the $250 downpayment for cleaning fee . Not mentioned when booking or on the website .
Convenient, clean, and comfortable. Helpful and friendly staff. Only complaint is wifi charge. First place I'll look next trip
Clean one of the elevators was broken resulting in long waiting times.
The location is tremendous, right on Yonge-Dundas square! Underground parking across the street with in/out privileges for a fair price. Staff was helpful and polite. Clean rooms with inexpensive (cheap?) but obviously newer fixtures and decor. I didn't have to pay for internet, they gave us an access code for each device we requested. Room was quite small. Gym was small, hot, some equipment out of order. Thin walls or doors: loud! Not a luxury accomodation, but then again it's priced fairly low so you get what you pay for.
Just needed a safe, clean place to sleep.. Because who visits a new city only to stay in the hotel room? Nice staff, awesome bar across the street called The Imperial (just a dive, but good food and staff), I'll be back.
Loved the location you can see Yonge Dundas square from the lobby!!!! Very updated and clean with friendly accommodating staff! Would have been nice to have wifi and parking included when purchased through deal sites, included when purchased through The Bond Place website.
Location is close to everything and room has all you need Beds were a little lumpy and had to put towel over A/C vent
The view from the 18th floor is incredible. It was cozy and appealing. Denny's for breakfast down the street. Burrito boyz rescued the night after checking out the bad tapas options. The bed is pretty comfy if you like em soft. Nice storage, nice cleaning staff. It's nice if you don't need too many extras. Security feature to use elevators with room key card The bar tapas on friday and Saturdays, $10 for ruffles chips and marble cheese? Not worth it. Get a catering company to help out with the tapas options and get more revenue with better food. The pop machine ate my money. My receipt said i would have a deep soaking tub, i did not. I suggest the sheets get more attention with appearance. Internet bandwidth is limited, no netflix. Towels aren't big enough, not enough pillows, bed really bouncy like it's not on a proper frame. The heat was blowing in my boyfriend's face most of the night, should look into a better heating system. The
Clean, nice bathroom. Nearby subway was a huge bonus. Loud on the weekend. It is downtown though so that's to be expected. Somewhat small room.
location was perfect for those that want to be near the heart of the action: Eaton Square and walking distance to Wellesley-Church. Rooms were on the small side but Scandanavian decor maximized space utility while still giving the room some style. It's on the edge of "fringe" neighborhood, so be careful walking alone or at night. It's the price you pay to be close to the action. Likely because of the competitive price, more than half of the hotel was occupied by people over 70 for the weekend we were there. Weird since it's near the bars, clubs, strip joints, college dorms, and Eaton Square itself.
Exceptional hotel. No breakfast included.
The Cambridge Suites has been reliable. It is close to many attractions and not hard to get to. It is VERY convenient that you can leave your car there until 6:00 after check-out.
The Location Yes, the club is not as should be, it is just name
I compared alot of hotels for our long weekend visit to Toronto. The Cambridge seemed to offer the best value as far as price, location, and you get a suite not just a room. The room were clean, and recently refurbished. The staff was friendly and helpful. The bed was very firm, but we prefer it that way. The hotel has a strictly enforced no noise policy, which is something we appreciated. We were able to get the rest we needed after very full days taking in Toronto. The temperature in the room was a little on the warm side. Not uncomfortable, but we would have preferred it a little cooler. Weather outside was in the 90's. Turning the thermostat down did not seem to help.
The room that we've stayed in is very clean and tidy. I also appreciate that there's two LCD tv in our suite...I think its a bonus! As a guest of the hotel, why do we have to pay for parking?!
We stayed at the Cambridge Suites as part of a weekend getaway. In the heart of downtown and right around the corner from Massey Hall, the Cambridge Suites was withiin walking distance of everywhere we wanted to go. The suite was spacious and offered every convenience. The bed was extremely comfortable and the linens clean and crisp. The room was very quiet and the staff was most accomodating. We would definitely stay here again.
Everything was great Everything
Great location Parking lot was full. Alternative was not explained that we so we ended up with a ticket. They could not reimburse us.
Beware of the crime in the area. There was a murder outside the front door. If safety is a concern you should not stay here.
Clean and comfortable. The location next to Eaton center makes it ideal for shopping and eating.
-very comfortable beds and convenient location complimentary continental breakfast should be included
The front desk clerk was extremely friendly. The rooms were very clean. Crisp bed linens and dust free The pool was small and way too hot! They claim rooftop pool but in actuality it is just a small pool on the top floor of the hotel. Hotel breakfast priceswere outrageous. I have a hard time justifying $15 for a juice and a muffin. And $30 for an egg and bacon.
Good location, with an easy walk to a lot of cool areas. Nice accommodations. Friendly staff. Parking cost $35 extra, and wifi was $10 per day. It's 2015 man, wifi should be freeee!
Enjoyed the proximity to the Eaton's Centre and not having to worry about bringing a coat along.
We inadvertently left somethings in the car that was valet parked. Our bellhop brought our bags up and immediately helped us with our situation. In a few minutes our other items were up in our room. It was so effortless. I also loved how well staffed if was and how ready they were to help us with anything.
People very friendly...Jon twigg very kind to get door leading into our room fixed. Door didn't work..had to wait to get fixed. Room not ready when we arrived at 330pm, had to wait 20 minutes in lobby. Bed not turned down second night we were there. Hairs found in our bathtub..
The location is great. Short walk to everywhere and multiple places to eat nearby. Be aware that you HAVE to valet park, which costs $50 per night per car. They do not give you the option to park yourself.
Location, size of room, finishings very high end, quiet but right downtown.
Beautifully appointed room, very helpful concierge. Great food and meal service. No elevator, no mini-fridge in room, no ice machine. Late checkin (4 pm) and early checkout (11 am).
The spa was closed for renovations while I was there, which would have been valuable information to know beforehand. But the hotel itself is a dream.
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The hotel had an awesome location close to everything. I think the rooms in general were small. The cleanliness was definitely something to speak of. The sheets I had to change twice. In fact I ask for shaver and they gave me one that was used. How do you give someone a used shaver. You get what you pay for
Great location in the heart of downtown. Friendly staff. The hotel is old and in need of repair but I knew what to expect of this hotel when I booked it. Old uncomfortable bed
Price was great....as was the wifi NO PARKING
No I don't stay on this place is dirty It's dirty
Location, 3 minute walk to city center. Cleanliness
this tiny hotel was located ideally for me. it is basically a clean, tidy environment to have as a place to sleep. it gave lots of bang for your buck. cheap and cheerful. it was very noisy because my room faced the street and if you are a fan of blackout to help morning slumber, forget it.
The location was perfect We both left with bites...not clear if it was bed bugs, but we won't be staying here again.