Excellent location near Shilin night market and walking distance to Jinatan MRT. Free bicycles available from hotel. Convenient stores right outside the hotel. Can hear noise from neigboring rooms. Breakfast is basic. Was not informed that drinks from the fridge was complimentary.
Clean, near shih lin market
The hotel is within 5 minites walk from MRT sutation. It took long time to check in. The bulding and facilities are so old,and bubble bath is out of order.
5 min. to MRT(Jiantan) from hotel on foot. a little bit older and smaller than I expect and shown at the site.
Near to the train station, very accessible to get around the city. Very clean rooms, however rooms are quite small and simple, not as "luxury" as stated on the website. Rooms are near to the elevator, can be noisy sometimes.
Nicely maintained hotel with clean rooms. Friendly and helpful staff.
The staff spoke good english and the hotel is next to the best night food markets in Taipei. the rooms are very well furbished and clean. the fridge was a bit noisy at times
The friendly staff and 100 channel TV! Its very near Shilin night market if you like to visit the place. Quiet neighbourhood though. Jiantan station is about 5-10mins walk away. Not exactly near the city centre where most coach pickup points to and fro the airport are. Breakfast is mainly local fare, won't really appeal for Westerners.
No Fitness Center
Comfortable, Friendly, attention to detail. The Delux Room was a little small.
Stayed two nights at the Eclat Hotel and was extremely well looked after. Room was full of gadgets (spa bath, rise up LCD TV, superb shower) and was well located in the area we needed.
Very friendly staff who were more thank willing to help us in any way! Great stay
entrance and lobby pretty fancy swimming pool is tiny!! and rooms are a little old
Room was clean and classy. Service was excellent. Very accommodating in check-out time (extended to 3pm), which was a great help for me as my son napped in the early afternoon.
The breakfast buffet was not very good. Must of the hot food was cold.
Friendly service, great attention to detail throughout the hotel.
The staff lived up to its reputation as being both friendly and helpful. Also, we visited the Shangri-La while in Taipei and glad we stayed at the Landis. The other hotels had an industrial feel and totally impersonal. Will be returning. The only complaint was that the beds were a bit hard, but not a deal breaker.
I had updrade for suite room for 1 night, really lovely. Hotel modern with a delicious pastry in the ground floor. Staff really polite.
service was excellent, location great neighborhood didn't have stores that were of interest to walk to.
This is a very elegant hotel with a wonderful layout. The rooms were absolutely beautiful and very clean, with spacious bathrooms and a very comfortable bed. The staff were incredible. They all displayed high quality customer service and were extremely helpful, from getting us taxis to helping us find local places to eat as well as suggestions of where to go to see things in Taipei. The breakfast was very well organized and had a mix of western and Chinese food. One of the Manager's Johnny was very kind and respectful and always made sure that we were happy. The whole stay was amazing and would very highly recommend this hotel to anyone staying in Taipei. For the service and amenities this hotel offered I believe this was an excellent deal in terms of cost. I will definitely return to this hotel in the future.
Friendly service, value for money, good sized rooms, with excellent facilities, well located for use of local domestic airport
It was very clean and well maintained. The front doorman and the reception's staffs at the hotel were very friendly and helpful. It is 15 min cab ride away from the Sungsan Taipei Airport and lots of major attractions and shopping malls are within 15 min cab rise away including Taipei 101. The roof top outdoor pool has a great view of Taipei city and Taipei 101. It is a bit expensive but you get what you pay for. The closest metro station is 10 min walk away but not good when the weather is 29-30 deg C.
Great location and the staff was extremely nice and helpful. I was on the 8th floor and there was a stale odor in the hallway. The electric toilet didn't work and the shower door leaked water on the bathroom floor. As for their breakfast buffet, while the service was great, the breakfast was disappointingly mediocre at best. They could have easily improved the quality, for example, if you're serving bagels and lockes, please have cream cheese available... and of course some sliced cucumber, tomatoes, and capers will be nice too.
location, service, professional attitude nothing
Location was the only thing I liked. Looked totally different from the pictures on the website. The air conditoning was terrible. The room was cool but humid and sticky during the entire stay. Horrible.
Very comfortable room The wrong English spelling on the welcome card looked very unprofessional for a 4 or 5 star hotel
Close to public transport. But the toilet can keep more close, we saw a big insects on our toothbrush when we back to the holel room. Same as above.
Good location to all the MAT station. A lot of restaurants are around. Equipment is old. No phone on the desk, but next to the bed. After shower, water is all over the floor - door of the bath tub cannot close. Not enough chairs for people to seat after check out - we ended up to pay $5 per person to have an exclusive room, but was so noisy due to the construction work was on going. They distributed newspaper to certain rooms, not to everyone. No enough light in the room One of the double bed is so close to the wall. Very difficult for the 2nd guest to get off the bed.
I like the convenience of the connection of the train station which can take you anywhere you want and also the nearby amenities and shopping area.
Great location, Large room with twin bed,
Location was great, able to walk to so many things and taxis were cheap to travel anywhere a little further away. Room was very large in size (we did however receive an upgrade).
A perfect location - close to the shopping area and across the main train station. Expensive
connected to main train station and malls, street food outside hotel, comfortable bed Cold room, heater not working well
services the lack of facilities and choice of dinning places; expensive telecommunication and IT services
Have stayed here 3 times this year and have always found the staff courteous and helpful.
the hotel is situated in the center of the city-- walking distance from the electronic market mall and 10-20 min taxi ride from anywhere else in the city.the hotel stuff are very polite and willing to help on any question.
very helpful staff, clean accommodation, confortable faniture, location of the hotel (city centre), reasonable price per facilities from the airport bus stop, i can not see any sign of the hotel.
The staff attentiveness.... The so called 5-star ratings....
Great locations, convenience airport transport
service from the staff is good no
Extreme staff courtesy, excellent food none
The room is very confortable. The size is good enough. The location is not very convenient.
Very good service and friendly staff. Everything very well organized, clean rooms etc. This is 100% recommendable.
The hotel staff are very helpful and polite. They are fast to respond for any service request. Its an ideal hotel for business trip.
comfortable and good location,especially,Evergreen groups have a shuttle bus service from Airport directly to Hotel.Breakfast in the morning also very typical unique room none
excellent friendly staff good location nice rooms excellent value for the money
Easy access to metro. Centrally located. Friendly staff Bed was hard. There was no humidifier so all the linen felt moist and had a mildew smell. They were remodeling while we were there.
location The facility is too old.
The food was excellent, shopping close, dinning is deverse Hotel bar lack of atmosphere, beds are hard and lumpy
convenuent location, comfortable clean rooms, polite and helpful staff, reasonable price
staff's knowledge of english is a problem for international travellers
Nice rooms, not so much traffic noise Noise of ventilation in bathroom was really too loud
The Hotel staff were very friendly and helpful. The room/hotel was very clean. N/A
The jacuzzi is very nice. The room is very clean and quite luxurious. You can hear noise coming from the corridor and the adjacent rooms. Breakfast is not impressive.
Very clean and nice rooms. Near shopping street. Nil.
Everything working good. Hotel was very clean and nice. Breakfast was all covered. Location it`s good for shoping and evening dining.
New and cleaniness. Service people seems not enough that causes room cleansing work proceeding rather slow. It can delay till late afternoon or evening.
Clean room and bathroom, hotell staff is very good. Room and bathroom are smaller than expected.
really nice bathroom, very clean, friendly and helpful staff, coffee and snacks for free quality of internet connection (wifi) could be improved, 15min walking distance to next mrt station