호텔이라보다 레지던스죠... 가족여행 가서 사용하기엔 괜찮습니다. 위치가 조금 애매 해서 좀 헤맸지만 가보니간 KL 타워로 택시타면 찾을수 있어요 분명히 금연으로 예약 했지만 방에 담배 냄새가 무지 심했고 에어컨을 아무리 켜도 냄새는 빠지지 않았어요... 또 걸어서 편의점 찾기는 힘드니간 필요한건 미리 시내에서 사서 들어가는데 좋은 걸요
일단 방이 넓고 좋았고, 깨끗하며, 위치상으로도 좋았다. 욕실도 맘에 들었다. 티비가 작고 건물이나 시설이 약간 오래된 느낌이 든다.
Friendly and proffesional staff. Slow internet connection
everything was excellent nothing
lovely staff..great buffet cero complains...everything was superb
very exllant hotel location and butiful loby with live band
The Horizon Club Lounge is ineed a comfortable arrangement, especially with the complimentary breakfast and evening snacks and drinks.
Outstanding breakfast, cocktail at evening and services after check-out. Price is high, they charge you about 70 additional Ringgit for services and taxes.
Location is good! Staffs of the hotel are friendly and helpful, very professional. Breakfast selection is wonderful! The gym is under renovation and moved to a small shop inside the shopping area of the hotel, it would be better if they can have information on their website! The chef at the egg station of breakfast doesn't really know how to cook eggs nor make omlette!
The breakfast and the buffet dinner was good, staff always very friendly with a big smile! Would like to try the Lafite restaurant next time shame only stayed 3 nights!
service of staffs
Location near the monotrain, expensive,
business breakfast facility, pool area
I liked the cleanliness and the convenience and the breakfast not much
The monorail is next to the hotel. The nearest stop 2 min away. A short walk to Petronas Tower and Suria shopping mall (15 min) Nice room with comfortable beds. Nice view from the room. They offered us food and drinks in the bar one day because the refurbishment off one of the floors was noisy that day. Apart from that we did not hear anything from the work during our stay.
No tooth brush and tooth paste provided. Only one pair of slippers provided in a double bed room.
Location is great. Not really a 4 stars hotel, poor services, no internet.
The staff who came to clean the room were very pleasant; the breakfast was palatable There was hardly any chairs in the lobby for guests- need to think of sitting areas for guests who are pregnant, elderly, handicapped etc. there was a problem with the charges and I missed an appointment trying to sort this out; the gym was restricted to vip guests and the 'normal guests' had to pay a daily rate to use it
Friendliness and efficiency of the staff
Really enjoyed our stay at this hotel,very friendly and helpful staff and would have no hesitation in recommending it to anyone else who is visiting KL.
There was nothing we could fault with this hotel. Room was lovely, great view of Petronas Towers. Really enjoyed swimming pool, steam room and sauna. Breakfast was excellent!
The hotel is right next to the monorail station and has the Hard Rock Cafe attached to it. It is a proper 4 star hotel. Incredible breakfast and a very nice view from the pool (Petronas Towers). Check in time is after 12 PM but because we arrived early we requested the room at 9 AM. They had not room immediately ready as the hotel is packed but we were given free breakfast while waiting 1h to get the room. An example of hospitality. Internet is not free of charge for all types of rooms. 24 h of internet costs 40 ringgits.