There are two type of rooms. We booked the largest/most expensive room category to have a view on the Twin Towers but then just got a City View Room. Make sure to have "Garden View Room" when you book. This was disappointing. Plus on our side there was construction that went on until 10pm.
The view of KL towers no
The service was excellant, room was lovely & clean, shuttle service was great and handy no complaints
The room was very nice and the view onto the park and Petronas Towers was great - The pool is tiny, not open to the sun, and closes early, since it is in the Sky Bar - The Sky Bar is nothing special, despite the view, as the music is too loud and the space too cramped to really be a comfortable place to hang out or enjoy the view
Its location and the view from room, especially the tower view room. Whole services in the hotel are very well. WiFi is not covered in each room.
every thing was perfect :) no
location and atomosphere was so wonderful. The famous TWIN tower I could observe just in front of my room! Nothing!
Good proximity to Petronas Towers Lift access through room keycard
i like the gym and the bar,staff were friendly and help. Room was ok too. In the bar the the staff were too forward to take your money after you purchase your drinks.
Big spaces, comfort, facilities and cleanliness location --- a shuttle to Bukit Bintang would be great to compliment the shuttle to KLCC
The staff were excellent. Component, informative and friendly. The location was right opposite the Petronas towers and we had a towers view room which was awesome.
I have stayed in this hotel since the first week it opened while travelling on business. The staff are great, X on the management Team is their hidden asset ! Nothing too hard to help or please. The beds are second to none, QBA Bar downstairs is great and the food variety in the hotel and nearby fantastic. Its located right in the shopping district from anything from clothes to computers and the rest. The Executive lounge was recently redone and is great. Get a Suite if you can ! Which is very comfy, surround sound and the bathroom to enjoy a view from
Great hotel overall. Will stay there again. Location is next to the central shopping area, as well as the Food street. Staff was very helpful as well. Love the bathroom, bed was comfy!
Highly professional in every respect. Makes the other Westins pale in comparision. Rooms are stylish and VERY CLEAN.
Modern, stylist and prestige hotel. Staff so freindly. coctail at executive lounge absolutly delicius. and hotel taxi for 6 ppl is convinient. suit for family or group trip.
일단 방이 넓고 좋았고, 깨끗하며, 위치상으로도 좋았다. 욕실도 맘에 들었다. 티비가 작고 건물이나 시설이 약간 오래된 느낌이 든다.
호텔이라보다 레지던스죠... 가족여행 가서 사용하기엔 괜찮습니다. 위치가 조금 애매 해서 좀 헤맸지만 가보니간 KL 타워로 택시타면 찾을수 있어요 분명히 금연으로 예약 했지만 방에 담배 냄새가 무지 심했고 에어컨을 아무리 켜도 냄새는 빠지지 않았어요... 또 걸어서 편의점 찾기는 힘드니간 필요한건 미리 시내에서 사서 들어가는데 좋은 걸요
lovely staff..great buffet cero complains...everything was superb
The breakfast and the buffet dinner was good, staff always very friendly with a big smile! Would like to try the Lafite restaurant next time shame only stayed 3 nights!
service of staffs
everything was excellent nothing
very exllant hotel location and butiful loby with live band
The Horizon Club Lounge is ineed a comfortable arrangement, especially with the complimentary breakfast and evening snacks and drinks.
Outstanding breakfast, cocktail at evening and services after check-out. Price is high, they charge you about 70 additional Ringgit for services and taxes.
Friendly and proffesional staff. Slow internet connection
Location is good! Staffs of the hotel are friendly and helpful, very professional. Breakfast selection is wonderful! The gym is under renovation and moved to a small shop inside the shopping area of the hotel, it would be better if they can have information on their website! The chef at the egg station of breakfast doesn't really know how to cook eggs nor make omlette!
the room was clean and had internet access. breakfast included was a good addition. i liked the accessibility and ease of getting a taxi.
Smile of employee. The humidity was high in the room even if the air condition worked. The document papers had became wet in four days. The bed was somewhat wet as well. I stayed in a group. Everyone other than me had a welcome fruit, however it was not prepared from me. There is no consistency. But the each staffs were very kind. I thought there was a discrepancy between the attitude of the staffs and the facility of the hotel.
Very central. easy access to everywhere. I was told it was a new hotel, but the interior looked run down. there were stains of humidity all over the wall and the furniture were worn out with sctrached here and there. I could also hear noise from the neighbors.
Service was at it's best, calm and peace stay
Location, variety of breakfest cleanliness. The room was very dirty; mould on the bathroom ceiling, the linen of the bed was dirty with huges stains. I would never stay in this hotel again.
Great central location, very good breakfast, very friendly porters/doorman, great pillows on the bed (actually have a pillow menu) Bathrooms due for some work
near my office
very good hotel. clean, beautifull and very nice staff!. very near to twin towers. Next time I will go to Impiana again! no
the location of the hotel as it was close to the convention center and it was walking distance Room cleaning, specially the bed cover.
Location is very good, I did like swimming pool, and hotel crew are very nice too Structure near by, is noisy, I booked non smoking room, but they give me smoking room on the back not front as I mentioned during booking
The hotel was absolutely great. I booked deluxe rooms but upon unavailability I was upgraded free of charge to a Royale Club room. The service and the meticulous cleanness of the rooms are wonderful. It is as described a 5 star hotel! Definitely recommended. We had to use the laundry service at the hotel and unfortunately it was too expensive. Although we gave a two loads of cloths for wash, we did not expect the price to be worth of staying at the hotels for nearly two nights in a deluxe room. However, we learned later on that the concierge of the hotel does offer a third-party laundry with a very reasanable price.
Hotel is well appointed, modern, clean, open space, high ceilings. The hotel staff cater for their guests with genuine enthusiasm. Has well trained cheerful staff. Breakfast buffet superb. Internal security high. The hotel is a little remote for walking when considering security. Outside surroundings a little too quiet at night. Footpaths poorly maintained. The blue taxi service that the hotel uses - we found that driver knowledge is unreliable. In one case, we had to abandon the taxi as it was lost. The room was well appointed but some items were unserviceable or leaking which was surprising. The room was too dark for working at the desk. Internet service intermintently stopped? TV service has no French, Spanish or Italian broadcast.
The Hotel is very quiet,luxury and furnished with new royal furnishers.The location is in the heart of KLCC,about 7 minutes walk to twin towers,5 minutes walk to single tower(Minara) and 3 minutes to BB street and Pavalion Mall. The Hotel staff is polite.The Room Service doing well and very friendly. The breakfast was very nice with variety and high quality.The hotel value for money is excellent.Excellent for honey mooners. Nothing bad.me and my wife liked everything.
we liked the courteous efficeiency, the cleanliness and prompt service provided at the hotel. The buffet breakfast was good too.
Very nice room space ad decoration and exelent services from the stuff noisey during wedding party, I dont like thier brekfast
The Hotel is awesome, the location is kinda 5 min walking from Bukit Bintang street Internet is not free.
Rooms are comfortable. We could not get any response to our e-mails from the hotel. Booking.com contacted and gave info.
The best hotel in kl. Clean, ideal location and encourage people to stay there. I strongly recommend this hotel for families.
the staff are fantastic, the facilities are suberb. we will definately be back!
Because they had a couple of conventions booked in at the same time as us we were upgraded free of charge. They also allowed us to book in very early because our flight landed us in the city at 0900hrs Because of the same conventions there were some restrictions on the use of a couple of the bars as they were reserved for convention guests
hotel situated in the heart of the city , very clean and vast rooms. it doesn't give the impression of 5 star hotels although it is tidy and new hotel
Fantastic modern room with kitchen, swimming pool on the 18th floor with wonderful view to the city, very friendly staff Poor breakfast, hotel takes deposit at check-in, deposit from credit card not return after check-out
their friendly and enthusiam staff that cater to every resident needs perhaps they can improve their breakfast cause that is the first things that will either brighten or ruin your day
Near to KLCC and the rate is very excellent
It was a clean and comfortable hotel and the location was perfect. Nothing
All staff very helpful free access to tea,coffee and internet 24 hrs a day. Amenities excellent.Hotel very new only had just opened when we stayed in end of February so they hadn't completed their dining area. Breakfast was provided. Check in and out was hassle free
The location was amazing, 5 min walking to Petronas towers ( KLCC Mall ) and 10 min to Pavilion Mall and Bukit Bintang Road which is full of shops, restaurants and coffee shops. It is also so clean and comfortable. There is just a few channels on TV the complementary drinks is so limited ( one cola and one sport drink for the whole stay ) then they only bring two small bottles of water every day. There is no coffee machine ( Nespresso ) I asked for a late check out but I was given only one hr which doesn’t make a different when your flight is in the evening, I was told that some one will check in into my room which I didn’t really believe because it is just a normal room with normal view and I didn’t see any crowd in the hotel at all but they told me it is full !!
excellent hotel. brand new and gorgeous. could not speak more highly of this hotel. The staff were excellent, the facilities were great, roof top pool too. Was great fun having our own little apartment in a hotel. huge rooms too
Very smooth and efficient service. All the things I neededfrom a hotel for a business trip were there.
Staff were polite and helpful. Doorman helped us get a cab and checked whether the cab driver was willing to take us at the rate we preferred. Re-setting of the tables during breakfast was a little slow. Although there were empty tables, it was not easy to find one that was properly setup with cutlery and napkins. The food at breakfast was average.
All hotels in Malaysia provide complimentary buffet breakfast, but not at Corus KL. I wonder why is it so.
I had stayed at the hotel for five nights,i had also stayed here in 2008,The hotel has improved a lot,but the hotel does not allot rooms at the pool side ,If someone reserve the rooms through the booking.com. Being a muslim country there should be prayer carpet in every room.
initial 4th floor room without internet not brilliant, but i was moved up to v gd room on 10th floor with internet at no extra charge after first night
its location the decor of the hotel from inside and outside can be improved
It was a nice comfortable stay. 8/10 Coffee shop break fast buffet can be more on international with little more service of tea/coffee on the table would be appericiated
Great location, with the KLCC shopping centre right on the doorstep. Easy to commute to all the other main districts. We had three buffet breakfasts (not included) on different mornings and paid different rates for each breakfast. Hotel staff need to sort out their policy on vouchers and discounts!
near the Aero line bus, convenient location, friendly and help full staff
The view at the 23rd storey was great. the rooom was good Had to pay for the internet....also the parking. Should have been free.
I like the location of the hotel, the quite environment and the best thing i like it is the customer services which i only found it in Burj Al-Arab Hotel-Dubai. Currently no.
Breakfast! Nothing... Great experience!
room is beyond my expectation for the price we paid. location is very good also Long queue for breakfast
For some reason 3 days in a row the cleaning staff did not clean my room. Overall the staff is friendly, will help you to the best of their ability but their ability is very limited.
Hotel stuff was very helpful. Buffet was good Internet is very expensive
easy access to hop-on-off buses n/a
pick up from the hotel to KL CC and Pavillion nothing
It's new hotel design concept, the use of the Club floor facilities which is excellent Not well sign posted on how to get to hotel reception , complicated changes of lifts
Excellent Hotel Facilities, and location of the hotel. Brakfast buffet needs improvement. The quality of the food is excellent, but it lacks of diversity.
The room of course. I love the room from the interior design to the furniture, I really had a fantastic stay just for even one night ! None, but I would like to note to other hotel guests to always check the towel for stains (whatever you can imagine that is), but understand that this isn't really the hotel's fault because laundry is usually out-sourced.
The staff at GTower (and Malaysia in general) are fantastic at providing world class service, if you like to work the staff, these guys will be there at your every request promptly and enthusiastically. The hotel was extremely well priced, decor was great, was well appointed facilities and Amneties. Only negative was the lack of sound proofing from the city hustle and bustle taking place 24/7 in the streets below. This was only for one of the rooms I stayed in, the other room was fine.
perfectly suited for business traveller, excellent club lounge facilities, room perfect!
Very very calm and no noise Dress code
luxury and good design , very clean and new , nice bathroom with facilities , and good price . i like it at all . it is a new hotel so most taxi drivers do not know the location ...
It is a great hotel. Only 2 stops from the Golden Triangle. Staff are very professional and the rooms are tastefully decorated. The facilities are fantastic. Great Gym & Pool. Fantastic restaurants N/A
The location, space in the apartment.
The rooms were quiet, no outside noise from traffic.
The bed mattress and pillows were so comfortable Very old TV sets and don’t have plasma like other new hotels, also the DVD was very old and breaks down all the time... The couch in the living room was very uncomfortable and did not have any back cushion. The breakfast food selection was very poor for Arab people. Arab people don’t like cooked/greasy food for breakfast. There was no business center and only one computer at the lobby for internet usage which had very poor monitor, slow speed and always busy.
internet is very slow so slow it was painful to use
Good view & beds are very comfortable
Room size, laundry Resturant, breakfast
Wonderful and extremely spacious rooms, with all amenties for a young family, great location, <5 mins walk from Twin Towers and shopping center, and 1 min walk to a very nice park in front of twin towers. Good breakfast, wonderful location for breakfast. Very inconspicuious entrance. First day I walked right past the hotel without noticing it.
Clean appartments, nice location poor breakfast
Hotel staff very helpful and the room facilties were excellent
Breakfast choice is limited
There was nothing we could fault with this hotel. Room was lovely, great view of Petronas Towers. Really enjoyed swimming pool, steam room and sauna. Breakfast was excellent!
The hotel is right next to the monorail station and has the Hard Rock Cafe attached to it. It is a proper 4 star hotel. Incredible breakfast and a very nice view from the pool (Petronas Towers). Check in time is after 12 PM but because we arrived early we requested the room at 9 AM. They had not room immediately ready as the hotel is packed but we were given free breakfast while waiting 1h to get the room. An example of hospitality. Internet is not free of charge for all types of rooms. 24 h of internet costs 40 ringgits.
business breakfast facility, pool area
The monorail is next to the hotel. The nearest stop 2 min away. A short walk to Petronas Tower and Suria shopping mall (15 min) Nice room with comfortable beds. Nice view from the room. They offered us food and drinks in the bar one day because the refurbishment off one of the floors was noisy that day. Apart from that we did not hear anything from the work during our stay.
Location is great. Not really a 4 stars hotel, poor services, no internet.
No tooth brush and tooth paste provided. Only one pair of slippers provided in a double bed room.
I liked the cleanliness and the convenience and the breakfast not much
Location near the monotrain, expensive,
Really enjoyed our stay at this hotel,very friendly and helpful staff and would have no hesitation in recommending it to anyone else who is visiting KL.
The staff who came to clean the room were very pleasant; the breakfast was palatable There was hardly any chairs in the lobby for guests- need to think of sitting areas for guests who are pregnant, elderly, handicapped etc. there was a problem with the charges and I missed an appointment trying to sort this out; the gym was restricted to vip guests and the 'normal guests' had to pay a daily rate to use it
Friendliness and efficiency of the staff
It was definitely value for money. I guess, having stayed in a 4 * hotel internationally, my hopes were dashed at the Zon. The pictures that were shown on the net must have been old. The hotel is in definite need of TLC. The bathroom had a continuous leak and altho it was reported , nothing was done. In the breakfast room, the bin(garbage) was close to the food. How unappetising.
Large apartments with large kitchen. TV, stereo. Close to the KLCC. In all very satisfied. Pool area could need a little "touch-up". Some small things around the hotel was in need of fixing. Should be light in all logos for instance, small things that doesnt take long to fix, but wasn`t. We could wish for printer possibillities in buisness centre.
the location is really great!! not satisfied for the tax charges which is not clearly mentioned during online registration