Location, hotel's design.
Employees were friendly, location was perfect for a weekend of sight-seeing and the room was also good considering that we just needed a comfortable place to sleep. Drinks in the bar are slightly overpriced.
the Location and the fact that for one specific incident they went beyond the call of duty to help me out. Although the staff was willing to be helpful they were not very specific on how to use public transportation or even give more specific instructions on how to get somewhere like the postoffice..
the location of the hotel is so good,near to the Metro and also near to Sultan Ahmed area.
very good location
Perfect location, Good quality roof restaurant At the breakfast you have to pay additional fee if you want to have fresh juice or espresso or omelette. The Wi-Fi internet is free, but with very poor quality!
Nice hotel in the center of city and close to everything.
the area around hotel. small room... little expensive 120 euro for a night
They don't do what they promise. Pets are not allowed. Parking is not free. Restaurant service is slow
Right in the middle of the torist part of Istanbul easy to walk to all of the main attractions,eating places and shops, a great time was had by all of our party. Had to pay extra for real orange juice at breakfast.
Room was clean, the personnel was really nice and helpful. We had a nice view on the marmara sea from our room but also from the restaurant. Even though the room was close to a main road, we did no hear it at night.8 minutes walking distance from Aya Sofya and the Blue Mosque. We had one dinner at the restaurant and the food was not as expected.
Hotel staff was very nice and very well behaved.
The location, the room and the breakfast were good. Our room was very close to the central air conditioner engine, that started runing every morning about 8 AM. It was very noisy and it was impossible to sleep after this time.
Sea front location of the hotel. Got the room on the back street side. The staff was willing to change the room to the sea front. Small but clean and warm room. Small rooms, simple breakfast, not so neat access to hotel from Sultanahmet
easy to reach it noisy place
Great location (close to everything one needs), the views and the style of the hotel.
The hotel was very comfortable, the staff was always available to help book trips and answer questions. The breakfast was varied and good quality. But the staff made the hotel better than simply a quiet room to relax in. Poor internet in the rooms, difficulty connecting to internet despite the staff providing numerous passwords
Beautiful view, quieteness
Location is good stuff, breakfast was not really good
Good hotel, good location not far from Agia Sophia.
Welcomed at the airport to be driven to the hotel especially great when flying overnight and such a long flight at that. Large room with one double and one single bed. The most comfortable bed ever! Very nice young man at the desk but the girl the next day had no personality. Good breakfast and great to use the internet.
Great location .. Friendly staff.. That was the first time I visited to Istanbul. And It was amazing. Hotel is located just a short walk from historical places. And also foods were too delicious..
A little gem in the heart of Istanbul. Perfect location, good food and excellent service. Rooms were well equipped and have free wi-fi. The staff and welcome was excellent. If you are in Istanbul then use this hotel. Yoou will not be disappointed.
Very good location in a touristic area. Decent rooms, decent breakfast, free wifi. Rooms are outdated, it is not 4*, maximum 3*.
Competent English speaking staff on reception and in the restaurant. Breakfast was extensive and regularly topped up throughout the 2 hour period with freshly made food. Ensuring that whatever time you went to breakfast the food was plentiful and fresh. Also pleasing that the roof top terrace restaurant/bar is open all day. Many hotels in the vicinity close theirs up after breakfast which is a great shame when one of their main attractions is that they have a roof top terrace to see the spectacular & unique views of Istanbul. Although a quiet location, it is central, well lit with a selection of restaurants literally 1 minutes walk. I requested a Twin Room when booking with Booking.Com specifically stating it was my mother and I sharing a room. On arrival we were given a Double. The hotel showed me the reservation by Booking.Com and this information had not been conveyed to them. The hotel was full and was unable to do anything that night. In the morning the hotel arranged for a room that met our original booking requirements. Whilst disappointing and upsetting to arrive to this situation after a long days travelling we were pleased with the way in which the hotel dealt with the matter.
We were upgraded to a spacious stylish suite, excellent bed and shower. Breakfast area at the roof offfers an amazing view at Bosphorus. Location of the hotel is superb. Breakfast isn't impressive, same everyday and pity that they don't serve fresh coffee.
The hotel was clean and well located, very close to all the touristic sites.
This is a quaint, small boutique hotel in the historic Sultanamit area of Istanbul right opposite the blue mosque. Location is perfect for those interested in the historic attractions of the city. Although a fairly basic establishment, service is friendly and efficient with clean rooms. There is a Turkish Bath and I can recommend it for facilities. Restaurant has wonderful view. I have stayed here twice and have enjoyed a different experience.
Service from staff was good and it is easy access to Blue Mosque and Aya Sophia. We visited there in mid-Oct and it was raining and cold, but heating system in the room was very good. Breakfast starts too late (from 7:30AM) and the room was not very sound-proof and it was quite noisy when people were talking or walking in the corridor.
I have travelled to Istanbul several times on business and have stayed in different hotels. But when I decided take my wife for a short break, I decided to stay in Sultanahmet, which is the historical centre of Istanbul and walking distance from most of the tourist attractions. I did the usual initial internet research and Obelisk Best Western pictures looked good, being recently refurbished. After speaking to Mehmet in reservation and due to his warm manner, we booked in for three days. Throught our stay, we had an excellent service and the cleanliness of the hotel to be admired. The icing on the cake was, when a left behind book was posted to my London office! In summary... Excellent hotel at perfect location with admirable service, A perfect holiday...
The location was good. Near the main monuments and quiet. Great view from the roof restaurant. The gym is a small underground rapid hole without any air. Very small rooms.
close to attractive area small elevator
location very good, in the heart of Istanbul AC was not working during our stay , rooms too small
Location was good and Terrace is superb with the ability to have a great view in addition to the rich breakfast bufet The poor language of the staff
the staff were very friendly,excellent locatıon,wonderful hamam the room was tiny,the bathroom was more hostle than 4 star ,hidden charges on the facilities
The hotel was in very close proximity to the Blue Mosque, the Hagia Sophia, the Topkapi Palace, the Obelisks and the Grand Bazaar. Besides that it was also close to the tram line to Sirkeci and the bus to Taxim. Couldnt have asked for more. The breakfast was not bad and we had it on the roof top restaurant which had a million dollar view of the B Mosque and the H Sophia. .The staff was v. helpful One of the receptionists was overly friendly and was hitting onto my young daughter, somuch so that she was afraid to use the free internet whch was placed next to the reception desk. I thought that was crossing the line abit.
Very good central location in old town near the train station. Wonderful roof restaraunt. Good breakfast.
Location All prices quoted in euros
mostly the location, then the value. the Air Condition was terrible sometimes even when we informed the staff
Great location. Staff super helpful. Rooms are pretty small though. Beds are also a little hard. Great place for the $$.
Very nice view from terrace, although the terrace is rather small. View from most hotel rooms is Hotel staff was friendly. Breakfast was plentiful and of good quality and an attempt was made to offer some daily variations, although three days in a row the same (?!) sausages were on display... Sent an email to the hotel 36 hours before our arrival, requesting airport pickup. Email was lost in the hotel's email system -> pickup not available. However, a taxi from the airport is easy and also a cheaper option.
Very helpful staff, held our luggage, helped with any questions, free internet! I understand there is a new wing with bigger rooms, although we asked for that section we were not put there. We were on the 4th floor with a pleasant room, only it was right below the restaurant, which was quite noisy with people coming and going. It closed at 11pm and was quiet after that.
Location Hotel airportshuttle service price.
Convenient location near main sites. Staff were friendly and helpful.
Charming how the old character of the hotel has been maintained but modern comfort has been incorporated. Excellent breakfast!
we liked the bright light in our room, the view on Aga Sofia, the quietness of the street. On top of that the decoration for the hotel is fine.
the location is excellent and the staff very friendly the parkingfacilities are separate from the hotel to be paid and that was not alwasy clear
I liked my comfortable room with a modern bath. It had a view directly onto the Hagia Sophia one block away (back rooms do not). The room was not "small" for being in a boutique hotel in an old building. The breakfast buffet had a good selection of breads, jams, cheeses, cereals, fruits, etc. It's located on a quiet side street with virtually no through traffic, and the staff are friendly and attentive - a minor furniture issue was fixed immediately. The interior has been refurbished and "designed" by some consultant, and they created an attractive and livable hotel. Compared to many hotels in the old town this place is a gem. I will stay here again if I return to Istanbul. I had no problems during my five day stay. They were keen to have me use the hotel shuttle (a mini van) on my way to the airport, although it may have cost slightly more than a taxi (though that would be subject to unpredictable traffic). No doubt they need to keep the driver occupied for those times when a group needs the bus. The hotel's rooftop restaurant is very pricey, but the view makes it worth while to eat there at least once.
We stayed 4 nights at celal sultan hotel & it was great time there, everything is so close by the hotel, just within walking distance like Blue Mosque, Sophia Hagia & most of museum . a bit hard to find , always use google .
The hotel and its surrounding
We loved the proximity to all the major sites in the old city of Istanbul, and we really enjoyed how the hotel incorporated ancient artifacts into their decor! When we arrived, we werreee upgraded to a suite which was wonderful. The rooftop breakfasts were very nice as well. The wifi was a little unreliable.
The beds are too hard as are the pillows. There was no heating despite the cold nights. The hot water supply is unreliable
Had a beautiful suite (had double room on the reservation even though now I see on your information it says "exclusive" double room). The hotel staff was helpful and polite. The location could not have been better. We walked to all the Sultanahmet sights, blue Mosque, Grand Bazaar, AyaSofya, Topkapi Palace. No.
A fine location, very interesting use of old location and artifacts from archeological excavation, comfortable room and very pleasant welcome.This is our second and I hope not last stay.
Great location, great breakfast.
The Eresin Crown is centrally located, very comfortable and the staff are friendly and helpful. Drinks and some food items in the restaurant are overpriced. The roof terrace, which is one of the main features of the hotel, was not open for breakfast although the weather was fne and sunny.
Good location. Breakfast ok. Bed acceptable. They put as in a closet first. 1 st floor room, size of a double bed. After complaint, they changed us, but then the service was cold. Also the reception gave false information about public transport.
Exellent!! The hotel was great, nice room, good location in old city-would definitely stay again
Very nice location, good staff, nice breakfast, highly recommended
location of hotel to the main attractions
It was central. The room was not as advertised on your web site, there was no seating area separated from the bedroom, infact the seating area was at the foot of the bed with hardly any room to pull the chair out, also the bathroom had no spa and was with black mildew all around the bath
Nice sea view, romantic room with jacuzzi on the last floor. Exellent terrace for breakfast A bit noisy of railway
Easy going, friendly staff, good price/performance. Excellent location in Sultanahmet, close to nice little restaurants, and close - easy walking distance - to the main attractions of Istanbul.
nothing heater didn't work, not enough cover on the beds. i got up freezing. Rooms amenities are week and the stuff inside are very old.
Excellent location, delicious breakfast, splendid views from terraces Rooms were a little dirty and there was not enough hot water
Location, staff, room, view from balcony. Steps in the front of the hotel could be a difficult for travellers with trunks
Location and atmosphere of the hotel The dining room is very nice with a great view to the Bosphorus Breakfast could be better, but is OK. Water tab is not drinkeable, the hotel should include, free of charge, 2 bottles of mineral water in the bathroom
The location - the hotel is near all sights you need to see while staying in Istanbul
Courtesy of the staff, good variety of food at breakfast. Excellent location for visiting all of the Sultanahmet area, and a reasonably quiet area. Being on the ground floor at the back of the hotel which made it very dark in the room, and the busy railway line at the back of the hotel, trains going by approx every 15 mins although we didnt here any trains through the night they were running again by 6am. Also we could here the guests in the room next door talking.
The helpful staff on the front desk were great - only too happy to answer any queries. Location to all the main sites and transport was very convenient.
Pretty hotel with very good front desk staff. Location excellent. Lots of restaurants close at hand, as was a convenience store for water etc. Brass double bed a little small. Breakfasts just adequate.
An exceptional hotel. Very comfortable, very well run, friendly staff and immaculate rooms. Very central and convenient but quietly tucked away. Highly recommended.
Hotel was cosy and rooms very cute. Staff extremely helpful and welcoming. Even after we had checked out they still took care of us, booked a taxi, offered us a changing room ,a nd served us freshly baked cookies and tea. Breakfast is amazing , all freshly baked and very homey. Only drawback was that the street/area is unfamiliar to most of the taxis that we took. None could reach the hotel and we had to spend an hour roaming the narrow winding streets of the Sultanahmed area to try and find the hotel.
Location, helpful staff and comfortable room, I will recommend this place to as many people as possible. nothing
Staff made me feel at home and relaxed
The staff were friendly,welcoming and very helpful.The breakfasts were excellent .The hotel is situated in a quiet location but very close to the Blue Mosque etc.This is an ideal hotel for a lone traveller.
Brand new hotel, particularly helpful staff, very convenient location
Always very helpful & friendly.Travelling alone so very important. N/A
The staff were so helpful and spoke good English.We stayed at the top of the hotel and had lovely views over Istanbul. There was no lift and although our luggage was taken up to our room by the staff, you woud need to be fairly fit to have this room.