it was great no
Excellent food, great staff and overall a good stay.
Nice hotel. Very good restaurant. No problem at all with Herad Hotel. However, I had to change a reservation at the next stage (Edda Hotel in Höfn) and it was total chaos. The central office sent me a confused reply saying they could not change the reservation for a reason that was totally wrong (they claimed incorrectly that I had booked through an agency, email from Edda Hrönn of 20.07.2009, time 12:21). I called the hotel and explained the situation. However, the confusion caused by the central reservation office ended up in an erroneous cancellation (rather than amendment of the reservation). At our arrival in Höfn, there was no room available. Luckily, the receptionists in Höfn did their best (they were very kind!) to arrange an emergency accomodation (which was by necessity below the expected standards).
Modern hotel. Good choice at breakfast. Moved room when we pointed out broken curtain rail,, but only because of a cancellation. Allocated room had broken curtain rail resulting in no black out facility. Room we moved to was for disabled access and not as nice a bathroom finish.
Spacious room. Shops at walking distance.
The view of the glacier is not to be missed!
Comortable. Staff readily changed our room which was over heated. Very impersonal for the independent traveller like us. More used to handling large coach parties.
Comfortable bedding and decent views of the town. There was no free Wi-fi, which I thought was absurd since everywhere else in Iceland there was free Wi-fi...even hostels.
Comfort in the room Not free internet connection, Bread at the breakfast was dry.