The hotel itself is beautiful and in a great location on the water. Also, once I had gotten back home I realised that there was a small overcharge on the bill. I e-mailed about it and they fixed it (credited my card) immediately. The gym was a little small.
Excellent location, and good breakfast buffet Basic and small rooms, even if we upgraded to a superior room in order to have harbour views. The restaurant run out of foods for dinner and only have two options.
The hotel was in a very central location. The room althougt not very big it was really nice and very clean. Breakfast was a bit expensive but was nice after all. Definatelly value for money.
The location was excellent and its breakfast. Since it was freezing and there was a lot of snow, I used the parking facility. They charged 390SEK and the parking was outside!! The car was covered with ice and I could not open the trunk! I found it not to be correct to charge 390SEK without telling that the parking is outside.
The hotel has a good location, very nice views to the harbour and the staff is very professional. No complaints.
The room was lovely with a wonderful view of the water
Excellent view over the water, but that's about it! Wifi worked reasonable. One of the worst hotels I ever stayed at! I wonder how they got those 5***** ?! It is more like a reasonable 3*** hotel. Very small room. The bath leaked (was fixed the next day though). What the hotel presents as a gym is not gym at all - the small room with the ceiling about 2 meter high, so that you can not stand on the cross-trainer without damaging your head. The equipment is literally falling apart and rusty. It is simply dangerous to try to use that so called "gym". And then the hotel sells vouchers for an extrenal gym for 150 sek, which is under reconstruction. The sauna doesn't get hot - 80 c after 2 hours! I haven't expected that kind of things from Radisson sas and I am hugely disappointed with them.
The sea view was espectacular and the rooms also
good location in city.
Amplasarea The rooms are very small. The accomodation is not a 5 stars hotel.
The location is good, the breakfast excellent and it was clean The staff in the reception was slow
Absolutely wonderful staff - extremely courtious! The sauna in a the basement was a wonderful treat - shame I didn't get to spend much time relaxing there.
The room was extremely clean, with great storage space. The staff were incredible and always offered help and advice, going above and beyond required in order to help us. The breakfast served was great too.
Room was clean, quiet, and comfortable. Breakfast was good.
Gym was great as was the times it was open Breakfast was good, efficient. Staff was very efficient and lobby was very nice Only one negative for the hotel is the location from the train station. i walked and it about 10 -15 minute walk; this is the only negative. Neighborhood is nice but not very touristy
Friendly staff Great breakfast Close to metro Beds are not the most comfortable
Location, size of room, friendly personnel No shampoo or other toilet accessories you would expect in a 4 star hotel
location and service
The location of this hotel is ideal if you want to get most out of your Stockholm trip. Most of the places to see are within the walk distance. The Parking is quite expensive. However it is possible to park the outside the hotel for less. My advice is not to bring the car to Stockholm.
rooms were on the smaller side, but well organized, efficient, clean, and well designed. and the beds were supremely comfortable. i didn't even feel like i was in a hotel!
The staff were always very friendly.
They were doing construction on the lower floors, so they upgraded us for free to a junior suite because my dad is older and likes to rest during the day and couldn't with all the noise. Receptive employees. Breakfast was good. Room was very nice. Breakfast was supposed to be included, although every morning, the person who lets you into breakfast would tell us we had to pay extra. I would say every morning that no we already cleared this up, breakfast was included and they would look again and say "oh yes, you're right". then we we checked out they told us we had incurred fees for having breakfast every morning and we had to again show them that breakfast was included. We stayed for 4 nights. Also, the location is goo but not great. about a 10 minute drive from everything we wanted to do.
Dreadful music in the dining room.
best location! classic rooms is perfect. in loft room is not enough living space. in my opinion classic room is better. i don't like breakfast and room without window - it's awful!
nice atmosphere , design internet connection is not reliable, not good,
Good location. Nice staff. Good breakfast. Very nice hotel/rooms with high ceiling. Great rainshower.
I really enjoyed the rooms- the decor was lovely and the beds were extremely comfortable. The hotel staff were also extremely helpful and courteous and they went above and beyond what we expected of them. I also really enjoyed that on the weekend, the breakfast buffet was open until 11:30 which allowed you to sleep a little later if you wished to. 1. I found the room to be extremely hot and I would have appreciated being able to control the temperature myself 2. The street which our room looked out over became extremely noisy in the middle of the night when the bars and nightclubs got out and as a result, I found it very hard to sleep. 3. When I was booking the room, I especially wanted a bath instead of a shower but this information wasn't available on the rooms. I was a little disappointed the room did not have a bath. 4. I have stayed in this hotel before in a standard double room and apart from the size of the room, I did not find there was any difference at all with the Superior King Room. I had expected it to be a little more 'superior' than then standard rooms!
Traveling solo I was looking for a bargain knowing most of y time would be spent touring. I got a bargain, but you get what you pay for. The room was fine, but was in the basement. Every time a nearby door closed, it slammed and was distinctly audible. The walls overall are paper thin, don't expect to have a private conversation. Breakfast was included and was more than satisfactory. The staff is also very nice and helpful. I think this is a great hotel if you're not traveling on a budget. From what I've seen the rooms in "first class" upstairs look lovely.
perfect location no window room is a bit small, and much noise comes from the nearby stuff doors
location of the hotel
The location was unbeatable
The hotel is extremely well located in the heart of Stureplan and restaurants, bars, shopping centers happen to be all at walking distance. The only drawback is the lack of cosy, warm hotel atmosphere as when leaving the reception you get into a hall which resembles more to the an ordinary building one's.
Style and value in a fabulous location. The staff were terrific and I liked the boutique hotel feel!
yhIt is a very nice hotel with good location. The room was very clean and nice. I wish that the breakfast was not so expensive. Maybe a good offer that incloude the breakfast.
The staff were very accommodating and made sure I was comfortable.
room is small
the lobby bar with life music the rooms and the surroundings are very old
Clean and nice staff. The majority of my issues were with the cleaning staff at the hotel. Several times we had to ask for them to bring us soap as they did not replenish the toiletry items we had used each day. Also, we had to call them to clean our toilet bowl after they had done the room already because it was clearly not cleaned as part of their regular cleaning. Pretty gross. Robes were not replaced when the worn ones were taken to be cleaned. Extra towels were brought to the room upon request but then cleaning staff did not replace used towels with same number of towels, so we had to keep calling for more. Really bizarre. In terms of the free wi-fi in the lobby, it was extremely slow when many people were down in the lobby using it. Lastly, I know there was a heat wave happening when we were there but the room would just not get cool enough, very hard to sleep dripping in sweat. Also - a bar that closes at 12:30 or 1? really odd. The concierge. Ok, first day he sent us to a restaurant that was closed. Then we told him we were headed for the Icebar one night and he did not mention at all that we needed a reservation. Very poor.
Great location very good breakfast right next to train station very helpful staff Loud outside so if sensitive to that noise from train and cars either get inside view of courtyard or keep windows closed
Excellent high standard hotel. Friendly and professional service.
The good service and great rooms They were doing renovation work, and could improve information about the noise that it causes in the rooms
very clean room, nice located in city center, friendly staff, fantastic breakfast our room was really chilly and we had to ask for an extra radiator. Two separate beds are always a minus when you travel as a couple..
location, breakfast, clean, staff no bath, cold room
Location and friendly staff Bathroom quite small; door could not close
very comfortable bed and linengood reception area/bar and staff food not hot enough at buffet breakfast
The location of this hotel is great. The room we had was very unique and had a chandelier in it. It is right in the middle of all the nightlife. They seemed to be understaffed upon check-in as the receptionist had to bring up our bedding. The bathroom was small.
The included breakfast was very good and had a wide variety of foods. The room was stylishly decorated. Hotel staff was very nice and helpful. The location was perfect, close to restaurants, bars, and Metro and within walking distance to many attractions. The bathroom was too small, and the bed was too soft.
Access to tourist locations and restaurants was easy walking. Proximity to nightclub made sleeping a problem between midnight and 5am despite being provided with earplugs.
I found the staff to be courtious and professional. The location was ideal for bar scene and historic area visit. Room was small but comfortable.
however we only stay here one night, the breakfast was very good. The bed was very good and the room was quiet. For a small room it has a lot of space. no
the reception desk was always empty
Front desk staff: saw how exhausted I was when I arrived at check in and selected a quieter room for me, and were very helpful regarding leaving my luggage. I was surprised late at night when a gentleman was able to open my door with his key card. This gave both of us a fright.
Nothing much, though it has been a dignified old hotel. Prices at the bar were over the top. There was an unbearable odour of sewerage in our tiny room emanating from the bathroom toilet and drains. We had to abandon the room. The hotel staff eventually rebooked us at a nearby hotel as they were not able to upgrade us.
Very nice room interior. The external noise was bad.We asked for a quiet room and got one opposite a noisy bar that stayed open until 03.00 a.m. It was also above a street that was noisy.
Situated in the city center it is a very good hotel for a shopping trip to stockholm. Too close to the open air music clubs. Very loud music all night long, so you do not have to complain about the traffic noise.
Staff were exceptionally friendly and helpful. Location was convenient to the Old town but yet was a great peaceful escape after a day in the city. Nothing we did not like
Helpful personell The bathrooms - couldn´t close door between bedroom and bathroom
Fantastic room of approx. 50 m². Lovely bathroom. Very well sound-isolated. Exceptional quiet location for such a large city. A bit expensive, but it was worth it!
Staff were extremely helpful
Very extra-ordinary staff, helped us in every case. The rooms are really clean and nicely designed. Breakfast was delicious. Hotel's location is really close to the city center. View is great..Definitely will stay in this hotel, especially in summer.. There is nothing that I can complain about..
The hotel is in a beautiful location, the staff is very friendly and professional, the breakfast was very good and complete, the room was spacious and quiet, super shower(s). Really a gem, this place and we will surely go back!
I loved the location, so quiet but still a short walk to the city tourist spots. I loved staying in a a design / modern hotel but it retained its old style too. We got great recommendations and directions to eat out at night from the reception staff. We got good friendly service in the restaurant for breakfast and one dinner. And the breakfast was great! Bathroom door wouldn't open and close properly. Rooms were very hot and in the morning when we opened windows they'd slam shut in the wind.
The design and comfort of the hotel are first rate. The location on a quiet island takes some getting used to. Once we were acclimated it worked out fine.
Incredibly freindly staff. Good food. Excellent Champagne :) Have absolutley no reason to complain! ... none to report
location, room space and design, natural setting
big TV screen :) my room was on basement floor
Room was very comfortable That the breakfast room was located at the other building
Hotel is centrally located. The rooms are very spacious and the decor of the room is very good. The reception staff is very attentive.
Good position to visit Stockholm and rates just a bit under the average of the town. Rooms are small (but clean). The breakfast room and the reception are in another building and there is no direct access from garage to the rooms.
Excellent location. Generous breakfast. Rooms feel old and need refurbishing. Doesn't really deserve its 3 stars
Excellent location! Only 10 mins to go from Central station. Very kind staff. Rooms are too small. Only 13 TV channels, mostly in swedish and english.
The staff, community room with internet access and buffet. The room was a little smaller and darker than I like
good price & quality
Everything was ok except a bad smell in the bathroom which was of course very unpleasant.
Easy checkin/check-out, clean, quiet, good location, good breakfast, nice to have a gym. Would have been good to have gym open early
location and breakfast not a 4 star hotel by standard
great hotel, great breackfast, clean room everything was great! everything was great!
Location is excellent. Design in common areas is nice. - I found staff a bit slow and unengaged. It took them forever to find my booking and I think they could have managed the process better. They should get some training in service approach in general - The cafe/bar/restaurant closes at 9:30pm after which you can only get something to snack on in vending machines. - No wifi in fitness room
the location is the best place in the city, also the service is very good no
Nice room, toilet and bathroom. Good breakfast. Good location for business and turist purposes.
the location was excellent. walking distance to central station, old town, and all the best spots. lovely breakfast. the air con. was horrible there. it was like staying in a hot country at night, when it was off, very very stuffy in the room as the window was looking into a roofed courtyard. when it was on very noisy and didnt cool the room.
great place, clean, great breakfast, very good location for shopping everything was great
The location of hotel is very convenient for sightseeing and shopping. Close to City terminal as well. Staff was really helpful. I left my computer in the taxi and with the help of the reception I got it back very soon. Breakfast was also good. I travelled alone but I booked a superior room for two people. Well, in view of the size of the superior room which was hardly big enough for me I cannot imagine how small would be a single room. I’m only 178cm and 71kg. So, I suppose that to problem was not with my size…
Close to Train station and shopping district
A very nice team, rooms are all different and nice
the very curteius staff abd the cleanliness of the hotel in general
Hotel staff were just great NO
Value for money relatively to other hotels in the area
Service; Locacion; Staff; Small room
Excellent hospitality from very helpful staff, good breakfast, recently renovated, well-designed and comfortable facility on a quiet side street convenient to restaurants and public transportation. Good value.
The first room we were shown was so small, we couldn't get 2 bags and us in it!
What a spread for breakfast! The rooms are very small, but the breakfast is amazing. Would recommend, especially for value! Very clean and staff is very friendly and helpful!!! Room a bit small and no lip on shower so water everywhere for shower, but found this in many Scandinavian hotels.
Cleanliness of the hotel and the staff are friendly Everything was fine I can't say I disliked anything
Patio Great location Staff Very "cozy"
The overall feel of the hotel was very comfortable.
the quirtness The breakfast room was too tiny
It is cosy and located right in the city centre
Great location (just 10 mins walk to shopping area), good breakfast, LAN in hotel room.
good service, nice rooms and very nice staff and guests, nice pictures and liked free coffee
quiet and discretion
the hotel was excellent, staff were helpful and friendly, room spacious and comfortable and all facilities were top class. Just a minor point, although the breakfast was fine a little more variety would have made it even better.
very good value and location, room was small but exceptionally clean, quiet location, good breakfast and very accommodating staff. all in all couldn't have asked for more for the price we paid.
breakfast was a bit poor
Great value for money considering you are just 10 mins walk from the old town. the room was spacious and warm and the bathroom great with heated stones on the floor.at the reception the girls were extremely helpful and all really beautiful.you don't have your own kettle in the room,however coffee and teas are availble at any time at the reception.we slept very well at night, no noise at all.we would definetely go back there again. the breakfast was a bit limited, however the quality of the food was excellent.
A comfortable hotel a 10 minutes walk from the center. Good value for money! The breakfast was not too exciting.
reception staff was helpful staff was collecting food in breakfast before the time its supposed to end, no air-conditioning, very far from the metro, the door-key card was not working properly,
Design and breakfast no air contitioning
Staff was courteous. The room booked was too small. I upgraded the room. The upgraded room was nice, though the view was not good. I missed the in-room coffee. The iron was not a steam iron.
Our room was cozy and perfectly sized for a weekend trip. We were pleasantly surprised by the extensive breakfast buffet. The staff was extremely friendly and helpful. The location was great for taking the metro around the city and the bus to the airport dropped us off right outside. High recommended.
The breakfast buffet was very nice and well-stocked. The room was large and comfortable with lots of light. Our room was on a quiet side street and we slept very well. The spare fold-out bed was also very comfortable for my 11 year old daughter. The room walls were somewhat marred and could have used a wipe down. The bathtub rocked but I fixed it by screwing down the foot. Altogether, the negative aspects were minimal.
Location, breakfast, clraniness missing some ammenities: body lotion, tissues
The hotel is located non so far from the centre of the city and very close to the Karolinska Institute. Excellent breakfast and good restaurant Rooms are rather small.
There is a Flygsbussarna bus stop just 30 meters from the hotel, making travel to and from the airport super convenient. The breakfast buffet offers an excellent selection, and everything was very tasty, including the coffee. The hotel staff are very attentive. There is a charming little English-style pub annexed to the hotel, and the food and drink there are first-rate and reasonably priced. Even though the hotel is very clean, the décor looks run-down and antiquated. The "single superior" room is quite small, and mine smelled of leaking gas from the radiator heater. The hotel is rather far from the city hub, but there are some hip little nooks and crannies in the surrounding districts. You just need to be adventurous enough to explore the area by foot.
An anonymous business hotel, located near the highway from the airport in a residential area. 20 minute walk to city centre. I had a room on the top floor which meant I had a lot of vibration noise from the air-con plant on the roof.
Had to stay out of necessity, crisis abroad. Hotel was o.k. , near the hospital. Literally slept in it at night and had breakfast. Staff were helpful and friendly
Not centrally located for business travel around town.
Everything: room, breakfast, the situation in the city etc. NO
Free sauna, nice bright breakfast room Breakfast finishes rather early during the week, but the eggs are good!
The most comfortable bed I've ever slept in. And a good breakfast. Could use a face lift, clean and functional, but not fancy by any means.
Being in the garden surrounded environment. Some convenient stores nearby. no comment
Clean, central location, good services from check in to check out, internet services available at all times
Nice, bright clean hotel. Good value by Swedish rates and very pleasant for a short break. Breakfast room over looks the roof tops and was candle lit which was lovely and there was a good choice of food.
the design, the location and the friendliness of the staff
The location is excellent being central for shopping and night life. Nice quiet area and excellent rooms. I would have liked some pay channel TV options and I felt that the breakfast seems to have gone a little down hill. I base this on the fact that we have stayed at the hotel many times over the past ten years. Still bettrer than many other hotels I have stayed at.
Location, location, location Breakfast room nice but crowded
great, helpful staff. Good value and great breadfast on top floor overlooking the city. I really liked the towl warmers that helped us dry our laundry each night.
The hotel foyer was large, active and interesting. Unfortunately I arrived at 12:30am so ice-bar was closed but looking through the window, it also looked good. Although I was warned of the windowless room, it was a little claustrophobic. My room was tiny and for the price, I felt, it was over expensive. A similar room in my country would cost 3 times less.
too expensive for what you get
Breakfast and location Room size
Location, quiet room
Really enjoyed the location of the hotel (above the funky Ice Bar) and the breakfast was lovely. The room was comfortable and clean. We were overcharged as we left the hotel, but this was quickly resolved with an email and a call to Booking.com
Very spacious room and excellent ensuite
The location near the Central station, and the taxi station nearby.The breakfast included and good.
great location. superb stuff. basic rooms heating was not working. internet was not free.
Be very careful when booking. Some rooms have to window and are so small as to be unusable. Perhaps other rooms are fine, but the windowless ones are truly unacceptable.
Great location and nice staff.
Location! Right off the Arlanda express. Price is a little high.
The very friendly and helpful staff in reception and restaurants No problems to report
breakfasts there wasn t
The central location. The room was smaller then I expected
friendly staff and nice room
Very good location, Quit rooms and helpful staff Rooms could have been bigger
We have problem with payment by card
Central location (including being across the street from a beautiful garden).
Very pleasant and helpfull staff.The Junior suite was very nice.
Friendly personnel A bit noisy
It was a nice hotel located directly in front of a lovely (large) garden. The staff was very attentive and they had a buffet breakfast incl. in the room price. No, I have nothing to complain about.
Staff on reception were very helpful No plug in bath or basin, very poor room amenities, dingy decor, high price (compared to Radisson)
It's proximity to Central Station (train and metrostation). My room was not entirely clean (e.g. there was human hair in the bathroom). And also the corridors were not clean (mostly dust).
Good location, nice b'fast & WIFI and very cheap if compare to another 5* hotels
Great location, good idea for the shop to sell food at reasonable prices. Hotel mainly for business travellers, lobby ok for a drink but not for someone to sit down and read as the lighting was poor, no croissants for breakfast, would expect a flat- screen tv in room.
Location Room was small and uninspiring!
the location Rooms far too small (single room) - even rooms with windows seem like a prison cell (view on a concrete patio, no possibility to open windows, only neonlight in room (even for bedlamp), shower placed too high so water is cold when it finally reaches you, poor materials in general. This hotel not worth 4 stars at all - next time I will select another hotel, despite of the good location.
The price is workable for me, breakfast is very good. Should be mentioned on website, hotel is on the 4th floor of a building.
Location Double grazing would be good for the front facing windows as there were some noisey late night bars on the main street
The breakfast was amazing! Salmon, veggies, many kinds of meats, eggs, cereals, and fresh breads The wifi didn't work in my room (top floor) so I accessed from the lobby instead
Location in city center is very convenient Small room
Just opened, so evertyhing was new. Still under construction, so unfinished decoration, missing mirrors in toilets etc. no internet. These will be ok in the near future though.