Room service not available.
Excellent staff, very helpful. Messehotel was closed on arrival - a not very clear notice directed me to the Kongresshotel across the road, should have been notified of this when making booking. Air conditioning switched off at night, room got very warm and made sleep very difficult.
The online booking process functioned perfectly. The hotel is located next to a major traffic route and has thin, poorly insulating windows. Rooms are very loud, and this noise continues throughout the night. The room I was provided had no functioning air conditioning, and the room was very hot. The front desk had only "too bad" to say in response to my complaints. The checkout procedure automatically charged our fees in us Dollars, including a hefty premium for the conversion. Conversation with the management regarding these issues were not handled in a satisfactory manner.
the staff and rooms were very clean and decorated.
friendly staff the hotel is in an industrial area, right by the road and very cramped - overall good for one night - but nothing longer. Also, no lunch/food during noon time served
Location, help of staff and ease of travel to city
Just near the next subway station. Nice Breakfast View from the room was not really beautiful, but OK...
Spacious rooms, large bathrooms, right on top of subway station, short taxi ride from central station (and shopping district), very satisfactory breakfast bar mattresses need to be firmer, pillows too soft
Pets were accepted and welcomed warmly. The bar was nice and the bartender was friendly. The front desk staff was friendly. The food at the restaurant was very very salty. Also, we booked 1 room for 2 people but the blanket on the bed was not big enough for the entire bed. The blanket was meant for only 1 person. The air conditioning did not cool the room no matter which way we turned the dial.
That our group of 5 persons was split and one person had to stay at a cooperation hotel nearby.
Location is perfect, right by the tram Said free internet in lobby but it was not.
Pleasant clean, modern rooms and facilities, situated beside train station so easy access to city centre None
clean, free and fast internet at the lobby, nice brakfast.
Cleanliness, helpful and polite staff Wifi ve,ry slow, only free in lobby
Very clean, simple and stylish. Pay in advance for services on arrival, then no more fuss. Superb value for money.
good value for money. good vibe the night tre room was very hot (difficult to sleep)
Very nice and helpfull people. Room very clean, good airco! Bathroom with large and powerfull shower. Good breakfast. Parking limited and charged 6 euro per night.
The rooms do not have phones. It would have been nice to have a telephone in my room since I do not have a german cell phone.
Efficient, orderly, clean, safe. There is nothing more ghat a business traveler desires. However I will add "hip/trendy" to the list. Definitely a boutique hotel. All was good
The staff were friendly and helpful.Any queries I had were dealt with politely quickly and effectively.
i've no idea...stay only one night hairs in bathroom
The friendly reception and service.
Clean, confortable, affordable, easy access, full breakfast. Hair dryer is not available in the room. We have been informed that reception may provide it on demand.
clean and comfort N/A
Good location, free wi-fi, clean, near to facilities like restaurant, pub, gas station, gym, metro and McDonald´s. Breakfast buffe could have been more varied and the sheets could have been softer.
Bread was very good at breakfast. Large room. No reception.
Clean & comfortable, friendly & helpful staff, relaxed atmosphere, Interesting area, good public transport connections No
Nice personal, free garage, fast WiFi, in the dark difficult to observe. Good value for money.