Really good, clean hotel with helpful staff
There was not one thing that was better than the whole stay. They did give us a room with a large terrace for the dog which was just great, overlooking the city of Seville.
Very nice hotel, central location, our room was located on the top floor with a spectacular view on the cathedral.
Location of the hotel
Good central location, good facilities.
breakfast was very nice finding your way around in the hotel
very convenient for shopping sightseeing and restaurants. Staff friendly and helpful, valet parking a bonus. Room only adequate
The hotel is in a good location. The cost of breakfast is too expensive. Also, they shouldn't charge for the use of the internet.
Location, helpful and friendly staff Si..no hay bar! But, in summer I expect that the open bar on the roof is beautiful (wonderful view)
Beautiful building, very close to the main sights in Sevilla. Our room was a bit too warm.
The convenience of the site and the hotel facilities. The hotel breakfast was superb. The automatic central heating temperature could not be reduced in our bedroom.
the hotel was located in a good area, not far from the metro and in front of shopping/commercial centers. the room (13th floor) was modern, comfortable and nicely furnished. the air conditioning wasn't working well.
The breakfast buffet is the best we've seen -- and we've seen quite of few. Some of the male personnel were less than couteous -- and this isn't male chauvinis -- that's my wife's comment.
I liked the location of the hotel, the swimming pool and the value for price. The front desk staff could be more friendly and a bot quicker. They seemed rather annoyed and uninterested.
closeness to rail station The staff were not helpful in spite of our fluent Spanish. They were too old and abrubt
excellent staff assistance - both room and front desk and breakfast spread. Close to Rail Station
this hotel was modern and stylish, rooms were not huge but that was probably due to the massive king-size bed which was very comfy, service provided was quick and friendly. v.good value for money. learn spanish before you go here as nobody will understand you which can be very frustrating although same can be said for the rest of seville tbh, spare bed for my four year old was not the best but it was free, location to city centre also not the best will cost you 6/7 euro to the catherdral.
Good location Most of the staff are rude including the hotel's manager.
(ex) luxury hotel with a nice swimming pool and bar. Large clean rooms which might need a shake up. To far from the old city center to walk, but good metro connection
Close to trainstation, the guy who checked us out made up for the lack of warmth the other staff showed us Disinterest of the check-in staff,no smiling or even a sign of life
The location, the staff were really helpful,the room was exactly as shown in photo,really warm and quiet at most times. during our last night there,the hotel maid was tidying the room upstairs making too much noise(at around 3:00)
Convenience to Old Town Seville, staff helpful with dinner reservations as wall as excursions and directions, modern, quiet, comfortable, sophisticated room
location smaky non smoking room, poor internet
This was a great location for the Cathedral and Alcazabra. Hard to find Hotel. Recommend a taxi. About 10 steps to reach reception, but then there was an elevator to the rooms.
Bar area not very inviting.
location the beds
Hotel is centrally located and within short walking distance of all major attractions The cost of the hotel parking was a bit excessive
Proximity to the old city and restaurants. Hotel staff all spoke english and were very welcoming and always ready to please. Hotel is new and very clean. Breakfast Buffet: Only one person working at the buffet, and the hotel was very slow to replenish. TV: Hotel lacked the ability to choose langauge of channels (such as in Barcelona and Cordoba)
I was able to change my room without fuss. The staff were always ready to help. The room was spacious (S14) the bathroom was spacious, it is near the lift. No problem getting extra pillows. View of square. Opening doors onto small balconies x 2. Minibar fridge (useful) Daily change of towels. Flat screen TV. Positioned very conveniently for walking to all landmarks. Half price through booking.com. Hotel parking very convenient. The position of this hotel outweighs any of the following dislikes and the fact that it has parking garage. All renovations seem to be completed AC was either on or off it must be centrally regulated and was very hot, no bath robes/complimentary water (as advertised on other site) pool was closed. Could hear chairs being moved and people walking about as floors are all tiled and no rugs. Could be noisy early morning with the dust cart collection especially as had to have windows open because the room was too hot. Had noise of AC from other room, like an engine running all the time. Parking at hotel is expensive. Hotel difficult to find by car, we had to pay to follow a taxi! NO tea and coffee making facilities. Not enough portable tourist information ie maps leaflets etc. Hotel didn't answer emails.
I like the wifi signal in the room was great, great decoration and furniture, comfortable bed, good location. The lighting in the room was too dark, heard some noise at nighttime.
The location of the hotel was fantastic - very central but on a quiet side street. The family room with the bunk beds was a big hit with the children. The staff was also very friendly and helpful. I expected some level of room service at a 4-star hotel, but there was none.
My stay at this hotel was very pleasant. Really enjoyed every minute of my stay. Very central and very clean. Staff was really nice and helpful. A total service with a smile. I think this would be my hotel for my future visits to Seville.
The location is excellent for exploring the town centre. I liked the decor of the hotel and our room was very comfortable, not big, but it certainly was big enough for our one night stay. The power shower and a comfortable bed was a big bonus after a night in the town. The hotel description should mention that the parking is very tight and with height restrictions. Otherwise it was very convenient to be able to park at the hotel.
A computer for our personal use in our room.
Looked forward to going back after a full day and night in Seville to relax in the comfortable room and bathroom and to having a good night's sleep in the comfortable bed. View from the room.
Professional, friendly service of staff. No tea/coffee making facilities.
modern rooms, location
The location and the laptop with wifi in the bedrooms. Bathroom and shower were of a high standard. I felt that we were staying at a hotel below the 4 star level which we were expecting. The room was quite small although adequate and the bed was uncomfortable. We were looking for a superior hotel and were provided with a hotel with basic facilities.
It has an excellent location near the cathedral and close to most activities and sightseeing. internet and a lap top were available in the room FOC. Staff were helpful and talk a very good English. We had a reservation for a triple room which turned to be same as the Family room (equipped with one twin bed and two deck beds). the deck bed was not that comfortable for an adult.
The location is excellent for visiting the Cathedral and Alcazar. The staff is very helpful . The hotel itself is very attractive and the rooms are quite spacious.
very friendly staff and very good location all ok
the location is great but everything else was tired and old-fashioned. walls were very thin - perhaps you can't do much with old palazzi
Loved the roof top pool, also the location was second to none
Excellent location!! Nothing.
Location location location. Right next to the cathedral and tower. All the sites are extremely walkable. No parking, do not use your navigation to get there because you will get your car stuck. The police basically helped me get my car out and used walking path ways to get out of there and into a public parking lot. A/C was horrible, and when we went downstairs to the front desk they told us they will check it and when we came back they said it's normal. The room was way too hot for normal
The location is perfect and not noisy despite being in the centre. I appreciated the free internet and daily newspapers available for guets in the reception area. In-room safes require keys from reception. I would like to see these replaced with the more modern electronic safes that are now widely used by hotels.
The hotel is in an excellent location being very close to the cathedral & other attractions. The staff were efficient but not at all friendly.
Situation; Very Helpful staff at desk; reasonably quiet ;International news papers in lounge; No ;
position of hotel We requested balconies at time of booking . Told non available only on arrival . First bedroom stank of sewerage so changed room . Second room had 2 singles instead of double and was on street level with bars at the window . The air-con did not work and nor did the mini bar so I had to have the window open all night which was very noisy and smelly as dogs were soiling the street . The next morning we changed room for the second time and it was just about satisfactory even though we still had 2 singles , no balcony and no view .
Location was ideal, bur difficult to find. Hotel room was dirty. Restaurant although pretty was smelly and breakfast was so bad we walked out. Service, or acknowledgement of our presence in the reastaurant was non existent. Valet parking put dents in our car which luckily we were not charged for.
Location. , staff, pool Air conditioning. Very. Minimal. Needs updating.
Great location, rooms very clean, friendly and helpful staff. No soap in the bathroom (that we could find anyway!)
Decor and architecture Friendly staff Breakfast quality Small room Somewhat difficult to navigate
It is a very charming hotel in the middle of Sevilla, most friendly staff, clean. More like a 5-star hotel. The loudliness, in our room you heard all the noises from other bathrooms, outside work etc.
we had a four poster, so the room was spacious for two people "cute" layout of premises -- tunnels linking the various villas and many courtyards...very different from other hotels; beautiful courtyards not enough lighting in the room; it was a bit too dark the bathroom smells (smells like methane) the airconditioner (for heat) did not work properly the safe deposit box did not function properly
An amazing collection of buildings grouped together to form the hotel, just finding your way to and from reception to your room was an adventure! Wandering through the little courtyards and passages was fun. The rooms were comfortable with lovely bathrooms and showers. We did not have rooms in the Patio de San Clemente as the booking said, but by the time we realised we felt it was too late to complain or to ask to move. If we had been staying more than two nights we might have done so. We felt they should offer a map of the hotel and Seville without having to be asked to do so. If they had we would have realised the mistake earlier.
We liked very much the spirit of this hotel - you get a much better feeling of the traditional Sevillan residences than staying in a standard hotel with rooms in row in a corridor. In this hotel even finding your room on your own after the staff has once shown the way is a pleasant exercise - you pass different patios with fountains, climb stairs and follow winding pathways. The room we had was beautifully furnished and the bath very comfortable. Our dinner in the hotel restaurant was less spectacular. The restaurant is beautiful, but the food was not to the standard one would expect.
very comfortable and clean
The collection of buildings is beautiful and charming and the staff was very helpful after our initial problem with getting us into a nicer room. Well situated in the city. Much more impressive inside than you would expect. Our first room had mildew in the closet. I was bummed because we lost the spa tub, but they upgraded us to a suite as soon as we pointed out the issue.
Lovely ambience (common areas and bedroom), excellent location, helpful staff. Spacious bedroom and good views. Nice bathroom but tight in some areas. Good choice of breakfast, but quality of some items left a bit to be desired.
Great location, fascinating grounds, helpful staff.
An atmospheric hotel made up of four old interlinked houses. The restaurant in the basement could be entered through a warren of tunnels.
the garden is very lovely, my room at ground floor, facing the garden the location is very difficult to find
The room Impossible to find or get to by car
Very friendly/helpful staff. The wonderful courtyard to the hotel. The location within the historic quarter.
The friendly, relaxed atmosphere. Helpful staff. We did not use the pool but just dipping a hand in showed it was very greasy and also left the hand sticky.
Reception staff extremely helpful and friendly. Clean comfortable bed. Hot water at all times. Our room near a metal stair case which was noisy. Needed to have curtains shut as all windows/doors facing out to walkways. Hotel a little way out. Walking about 30 minutes - do not walk back late at night.
Nice room,good breakfast and lovely courtyard. Unusual yet typique.
helpful staff, lovely surroundings, amenities the food in the restauruant was terrible. the charge of 60 euros for New Years' dinner was outrageous given the poor quality of the food
the hotel was perfect except for the noice made when doors are closed, even when we re careful.... we came for a half marathon race and the geographical position was perfect for our race and for getting everywhere around town by foot the reception was perfect, especially with the very helpful and friendly lauren...and the nice guy at breakfast but i failed to get his name nothing in particular. just the noisy doors.
The staff was very helpful, the room was big with a nice bathroom. Very confortable beds, safe available in the room for free. Even if not in the very center of Seville, neighbourhood is very nice, near the Alameda de Hercules.
Very nice hotel Poor breakfast
Nice, clean room, real nice courtyard area
lovely breakfast! patio!! feeling that you were in the country with birds singing in the morning!! so, one was in the city but not totally exposed to noise of the city!! oranges on the trees in patio!! there was too much noise in the foyer at night and early in the morning!! area for entertaining should be away from main reception/foyer area!!
The room: comfortable well-appointed and simple No shade around the pool. Having specifically booked the Becquer because of the pool (for my grandchildren) we couldn't use it.
Although star ratings in some countries tend to be generous but it was really a very basic and a bit jaded for a 3star, The hotel markets its self as a boutique hotel, It most certainly is not.
Excellent all round service. The position of the hotel in the city was brilliant. I would definately stay there again. The meal in the restaurant was not the best, although the service was good.
Convenience for getting about in Seville. Room very quiet for city centre.
Cheap price for an amazing hotel. Clean and very nice staff!
Close to all attractions, swimming pool on the roof! The room was positioned on an inside courtyard so the natural light was limited, not a big deal, I guess you could ask for an outside position.
We enjoyed staying in this hotel - perfect location for walking to the more centrally located tourist destinations without being inundated with cruise ship imported visitors. The room was clean, the staff was friendly and helpful in helping us navigate Seville as well as rent a car so we could venture to the coast. We booked this particular hotel because of the pool and rooftop options and when we arrived we found that it was closed until the end of June. Perhaps of no fault to the hotel, but the closure of this facility was definitely detrimental to the enjoyment of our stay and was not advertised very clearly when we booked the hotel.
pleasantly surprized lovely hotel very clean nice sized rooms good position in city close to all attractions lovely hot soft water very friendly staff wife thought bed was hard and could not ajust heating
being able to use the roof top pool and solarium
very clean.Comfortable beds,well furnished. NIce bathroom. loved the kettle with tea and coffee facilities. Lack of Bar in lounge
A smart hotel on the edge of the centre of Seville, near the river, which meant it was very quiet at night but all the main sights were within a ten minutes easy stroll. I enjoyed the hotel bar cafe in the foyer, which meant as a solo traveller I didn't need to use the restaurant and could socialise with the local visitors too. Also it had a kettle in the room for we British early morning tea drinkers. As with most hotels, a lot of noise transfers between rooms and despite it being November and not full, the Spanish visitors will eat late and will return home between 1.00am and 3.00am which can be difficult for light sleepers. Also the beds are very firm to the point of being hard with the solid spanish bolster style pillows, although they do offer a choice of pillow softness, which helps a little.
The location and the cleanliness were excellent. The breakfast was great each morning. None
Easy to find (with GPS!). Clean, tidy, quiet. Swimming Pool & Spa facilities all shut. And 5 stars in Spain seems to be a lower standard that in other countries. Not walking distance to the old town.
Yes, bar in lobby very slow with snacks during day (sandwiches etc)
Good location, right next to Isla Magica and very quiet at the same time. Nice access to the city center (8 euro cab to "Torre Del Ouro") and 2 km distance to a large supermarket. This hotel gives an amazing attention to detail. Everything worked fine and we were very well treated.
nothing very hostile service
The staff was great, good breakfast included, the location was perfect, the service and room were fantastic. We will definitely come back. We liked everything
Location is very bad, taxi is only way to go center of city and it is very difficult to get taxi in center of city. I can not beliave this hotel is 5 stars hotel. Hotel staff is not helpful(kind) for us.
The pool outside, which is not usaual in a town like Sevilla, but due to the very high temeratures it is very nice to have it It isn't a 5 star hotel. It's 3,5 stars. Due to its spacy design lots of areas inside the buildings get very hot and also the rooms. The a/c isn't able to change this.The worst: The windows are like doors. We have bben in the 3rd. floor and it was posible to open the window-door until a limit stop doesn't allow to open it more. The open gap was 15...20cm, engough that a small child can fall out of the window - horrible...SPAIN Is different!!!
Close to everything
Quite upset for having to pay in advance at a 5 star hotel guaranteed by booking.com with a credit card
The room was spacious, the bed incredibly comfortable, and pillows galore! The staff was super friendly! We were new to the city and the hotel was quite removed from the city center. I read reviews in advance so I knew what to expect, but it's worth noting.
Atmosphere! Spacious setup of complete hotel with great (modern) architecture, largest room ever. From the dozens of hotels I booked through bookings.com this is my favourite. And when you book out of (business) season incredibly cheap. Can't walk to city centre, but since I could park my car for free the hotel the few taxi rides were still cheaper then parking at a hotel in the centre.
Comfortable clean room and reasonably central location for sight-seeing The food at breakfast was both mediocre and expensive - avoid breakfast
comfort. taxi rank right outside. good staff food in the restaurant was awful.
The indoor pool isn't for children
location, price staff attitude, how well facilities worked
Modern hotel with great rooms. Walking distance to the center and at the same time good to find / get to by car. Staff is never really what I would call friendly. Lots of attitude... Even at 4 in the afternoon the room was not ready, then the cleaning was apparently rushed as they did not hoover the room.
Good location. Car Park very difficult to get in and out! Insufficient signage for hotel on way into Seville.
Indoor pool and spa area was very nice Room and hallways lacked lighting. Limited options for dining in the the hotel.
The breaksfast is great
Staff pleasant and helpful difficulty finding out weather in Farenheit. Weather was always " bueno " Small elevators , difficult to use at times , instead use stairs
Room Service food, internet facilities, car parking. Permanent background traffic noise (low) even on the 8th floor with windows tight shut. Car parking expensive at 18€ a day, A little too far from centre - 20 minutes from Giralda and 30 mins from big shops.
Very nice hotel in a very good location, 10-15 min walk from the center. The room was of a very good size with modern design and it had everything needed (including baby bad as we asked). The staff was very helpful and helped us we all our requests The only small thing that was inconvenient for us was the way from the parking to the hotel, the elevator is very small and the exit is only on -3 floor - but I suppose it's impossible to change, so may-be better signs will help
swimming pool in centre of city, beautiful setting, very friendly and helpful staff
Good location and very nice old hotel. The man in the reception wondered if I can bring may bags to the room by my self. No problem, but for a 5 stars hotel this is not a question.
excellent breakfast. Very efficient staff. very good location bath took about 20 minutes to run
The Alfonso X111 is in a fantastic location right in the real heart of Seville. Other than the high cost, the Hotel was faultless, quiet, comfortable, good service etc. The decoration and history make it unique. The high cost per night means for a special occasion its fantastic but for seeing Seville there are better value hotels avaliable. Money no object - stay at the Alfonso X111
Hotel Alponso XIII is an amazing Hotel, very nice staf, excelent location in the center of sevilla. The room in which i stayd (grand deluxe) is great, very spacious en luxury. To pay euro 50,- for a simple breakfast is a bid much for what you get.
excellent service, beautifull hotel everything was perfect! very diffficult to find when you drive into Sevilla as there is a one way system, and very poor indications!
they didn't charge me for the internet
The standard of service, location and general facilities were fantastic Sometimes they did not do an evening bed turn down
The ambience of the hotel overall and the quality of the staff. Road noise in the room and slightly ineffective aircon.
Loved the location and the rooms as well as the overall ambience of the hotel. Beds were hard and uncomfortable. Internet service in the room did not work
location like youth hostel in the rooms
Nice bathroom. Room a bit cold.
It is located at a 10' walk from the centre. There is a lot of noise in the rooms, you can hear anything through the door and the windows. The furniture and the bathroom are old, it does not look like a 4* hotel. The Internet is not free and the price is bigger than at other locations.
The hotel was very close to the train station. The bed was comfortable. The internet was 12 euros per day and it was very, very slow--to the point of not being able to open basic email at times. The closet light wouldn't stay off so we had to tape the switch down with duct tape. The "double bed" was really two twins pushed together.
Excellent location, and nothing wrong with the hotel itself. It is a bit old fashioned, and it is easy to imagine, that it has been a real 4 star at 70's. Now it seems to be a bit "used", but compared to the price level still very good. Thin walls, some noices from the neighbouring toilet, but not a problem.
I stayed here before at the same time last year. Secure off street parking. Pleasant helpful staff. Offered to change room immediately as room safe had no available key. Quiet, very clean and room cleaned daily with change of towels etc.
Near the centre and Station though off the busy main road, good selection at breakfast. No
There were no rooms available with double beds, but only with twin beds.
The location was somewhat good. Close to Santa Cruz. But its still not centrally located by any means. Very much in one corner !! Walking to Santa Cruz is about 15-20 mins. No Free internet. Rooms were old and shabby. I would suggest a different hotel if possible.
The facility and staff is very good, but location is not good.
Facilities, central location mattress too hard
Perfect stay and perfect staff. I will come back for sure! I liked everything.
Beautiful rooms, very clean, all amenities. Great location. The rooms get very hot on sunny days, even in early March -- staff told us the air conditioning does not work. If windows are left open you can not sleep as it is very noisy outside almost all night long. Do not stay here until the AC is repaired. Breakfast buffet is very mediocre, not worth the money.
The hotel is in an excellent location in Seville and the staff were invariably friendly and helpful. It is, indeed, very good value. Really, there is nothing one can criticise. In fact, when I go back to Seville, I will certainly stay in Hotel Inglaterra.
Spledid. We were particularly pleased the hotel accepted our small Jack Russell dog which was actually the reason we selected it in the first place
Excellent location, attentive staff Breakfast was too pricy!
Location The shower flooded the bathroom and made the floor dangerous. Other guests had same problem.
Excellent rate and room quality The person that checked me in was rude but the other people behind the desk were very helpful and pleasant; also the wireless and hard connection to the internet was not working
On arrival the staff were very helpful and courteous. The Rooms were Decorated to a High Standard and the location was close to all the noise but also far enough away.It was a shame there was no wiof it would have been nice to have wifi computer access
the hotel design
I liked the location because it was right where the action was. It was old but it was not nicely renovated. The rooms especially the floors appeared untidy and unclean, the old pipes were showing. . Overall, the atmosphere gave me an icky feeling. The walls were very thin, you could here shouting outside till the wee hours of the morning and you can here the very minute noise from the other guests inside the hotel. The bed was very uncomfortable andthe pillows were a joke, very thin overused and flat.
Hotel valet vaused significant damage to car while parking it and did not tell us
Location fantastic - we paid extra for superior rooms with views which was worth while. Rooftop area with pool and view was great. Breakfast very good Service was sometimes very slow. It took nearly two hours for the staff to retrieve our car one morning which was incredibly frustrating as we had planned a trip out of Seville. Bar service was also slow and often the orders were forgotten completely
best location possible wiew on internal patio
Excellent location and trendy hotel. Perfect both on convenience, and services. Nice terrazzo bar
design, facilities smell
very central, lovely hotel, staff a little too formal on arrival - but that is a bit petty because they were lovely.
location was excellent right beside everything so need for taxis. Views from roof terrace spectacular. Rooms very small and lacking wardrobe space. Bit of a smell of drains in rooms too. Drinks very expensive in hotel bars. Breakfast nice but repetitive.
An exceptional hotel: staff, rooms, pool, location, bar. Everything. You can't go wrong with this place.
location is great, great roof terrace the room with the shower and the toilet inside smelled a lot. no flexibility from hotel staff to change rooms. highlight was that I need to depart 2 days earlier than planned and they refused to pay back the money...although I had to stay in a room with less comfort and that smell. very unpleasant manager too. poor poor behaviour!