Though expensive, everything was top notch.
Extremely helpful staff.
Very good hotel nice staying I will go agian and I will recommend for my friends No thing worth
comfortable, friendly environment with staff and other guests Missed Maverick the dog...but it wasn't the hotel's fault, he was sick!
We enjoyed the proximity to the cable car line, the trolley line and Union Square.
Excellent location; free coffee and tea services in the morning; comfortable bed and towels.
The location was very good in the heart of the Union Square and everything was walkable from it. It was a little overpriced for what it offered.
Nice rooms - well designed, comfortable beds, good bath products, friendly staff. I liked that they were dog friendly, LGBT friendly, and had a daily run scheduled for guests. No in-room coffee and small gym where the TVs didn't all work.
Excellent, awarded restaurant. Great location. Did not like the location of the toilet door in the room - right next to the bed so you face it when you sleep.
Very good service and location.
The place had character good location staff was good Rooms weren't cleaned enough, broken outlet in bathroom and rooms were kind of tight
The AC seems not working, the vents blow hot air only. Opened all the windows to get some cool air but that was too loud as the room opens on to the busy road with lots of traffic. Wi-Fi is OK, but could not connect to VPN. It was a short stay checked in at midnight. I was travelling from East Coast, so that is 3 AM. Did not bother to complain to staff and checked out 8 AM local time.
Cleanliness, location, price and everything Charging Extra 50 USD , for Incidental charges no doubt same wlll be refunded but they should have that much faith in customer
The parking is a bit expensive- I realize it's San Fran but $46/night seems excessive
Friendly staff. Comfortable beds. Clean. Helpful concierge. Central location near transport and theaters. Lovely Art Deco Architecture. Extensive vending machine. No Air Conditioning. No hotel movies. No room service.
It was 3 blocks to the Moscone Center. The employees were very friendly and helpful. Historic/ small rooms. Price was outrageous for the room - $349 a night (but we were there during the Pride Parade and Library Conference). We had to sleep with the windows open, weak AC - air temp not the problem, but street noise. Water pressure in shower came and gone. Both of us seating at the end of the bed flipped the mattress.. Surprise!
Unique room small but lots of windows that opened to Mission st and large wallirrir behind bed wall! !mission and 5 th st parking garage just across street , short walk to Moscone Center with Starbucks on way Close parking and walking distance to Moscone Center
Great value! Great location for Moscone Convention Center. Cozy room (small), but very clean and quaint. Good for one person who's not planning to spend time in the room other than to sleep. T.V. was great with fast channel surfing, solid cable connection. Although old building, everything was very clean. Clean bathroom, great water pressure. I don't think there was room service - no menu or hotel binder in the room. Not a lot of space to put toiletries in the bathroom, but that wasn't a big deal. Wifi didn't work in the room - totally weak connection.
Location excellent! The mattress with its loud rubber squeaking was completely INSANE!!!? It was something from a comedy show or hidden camera. I have never imagined something so aweful. Worse yet, when we told the front desk, we were told a Manager would call us. Nope. We called amd emailed. No return call. There is no excuse to have such HORRIBLE customer service as to not even return a phone call.
The location was great. Yeah - theres homeless people outside BUT theres homeless people all over SF. My second room was good. I was originally put into a room on the second floor (avoid at all costs) and the windows were open when I got there (sign 1) - got them closed. Then my hot water didnt work and maintenance had to work on it for 30 min (sign 2). Finally when I slept it got so incredibly hot in my room that I was sweating. Not even the fan was keeping it cool. I should have changed rooms that night but it was 10 pm and I just worked a 12 hour day. The next morning I explained to the front desk all of the above and they immediately put me in a nicer room.
I got early to the pickwick hotel I liked that they were able to get me a room by 1 pm
The price you pay for a hotel in that location was great. It was clean and the staff was very friendly and helpful. The shampoo and lotion provided was good enough that I didn't need to use my own (it was Bath & Body Works brand). And the towels were nice and fluffy - not thin and scratchy. It was pretty worn around the edges. Facilities were old and walls were badly in need of a paint job. The room was small and the bed creaked. The WIFI was slow and unreliable. The walls were pretty thin and you could hear other guests and street noises clearly.
The staff was very accommodating for my elderly parent's needs.
Good Location. Overall everything was alright. Nothing too wonderful, but nothing too critical. The lobby was fancy, but rooms werent wonderful. Not the friendliest staff. I found it strange that when I called for a bandaid, the front desk tried to sell one to me. I have been to other hotels, including Courtyard's, where they will just deliver something small like a bandaid to you if you need it. I even recall needing feminine products and they were sent to me. Considering the price of the hotel, and the parking ($59/night!), you would think a simple request like that would have been fulfilled.
Very friendly and attentive staff at all levels. They went above and beyond for some of our requests. Food at the onsite restaurant was delicious though a bit pricey. Location was a bit dirty with a lot of construction and older run down buildings around. Lots of noise from the major road behind hotel came through the closed windows as if they were open. Parking was over the top! $60/day!!
Easy walk from the Bart after coming in from SFO. No uphil climb with cases like we had when we stayed in union square. The larger room allowed us to have all 3 kids in the room so no second room. The walk to union square took less than 5 minutes and easy walk to transport to get all over the city. Would definitely stay here again. Breakfast was really expensive. Kids would never have eaten $21 worth of food. There is a Starbucks in the lobby though and lots of breakfast places enroute to union square. The crepe food truck on the corner was delicious. Only other complaint would be that the shower pressure was low when other rooms were using. Why no pressure regulators Marriott?
Staff was very friendly and accommodating, very quiet rooms and I felt very comfortable using the facilities. The beds were very comfortable and we had ample space. Great stay overall.
The staff, location and facilities. Nothing
The breakfast and the lobby were good The room and bathroom were not upto the mark for the price.
Great location, near water front, business district and tourism venues. Location was accessible via public transportation: Bart, CalTrain King At station approx mile or less away. In house Starbucks Coffee and restaurant. Utilized fitness facility, clean and mix of Dumbbells and aerobic equipment. Encountered negative experience with guests on our floor using Marijuana, hallway and elevator on or floor. It reaked of the odor during the Second day or our stay. A bit of loud partying on our floor as well. We notified the desk a few times (they offered to give us another room), but apparently they weren't able to locate the source. Disappointed that errant "Spring Breaker kids" ruined an otherwise pleasant experience. FYI we were traveling for leisure, and had our 8 he old son with us. Not the environment you'd want a child exposed to.
We were a group of five girls and this hotel stay was great! Room is spacious, beds comfy. No complains. Pool is small
It was a perfect location to see the Embarcadero and the ballgame...a good center for traveling around town. It was even a short walk to China Town, No breakfast menu...just buffet in the AM...too much food, too high of a price.
Typical chain hotel amenities, and comfy bed. Good location. Housekeeping came in the room at 7am to me pushing them out saying come back later. If she had it her way she'd clean around me and make me into the sheets go get her job done. Hidden fees. Add $100 extra to your bill for "taxes and other costs". Parking is $50 a night
Increased price at booking by 15%. Quoted price $135/night became $220 after increase, taxes, and enormous $42 parking fee. Tried to cancel, they wouldn't allow that.
Parking garage is $45 Small restroom and no fridge
Room had at least two flies at all times. Sheets may may not have been changed. Restaurant food was like pay x4 the price of Denny's but the same quality
Rooms looked fairly newly renovated. Homeless receive free services next door so they're everywhere and they're aggressive. NOT a place I'd bring a family to stay if enjoying SF.
Staff was excellent. Area of the hotel. Not an area I would walk around.
ThemIss come into your room even when the privacy sign is in. She didnt eve knock just barged right in! Not comforting if your trying to leave your room at all while on vacation.
The staff and restaurant were excellent Being a guest and having to pay extra for parking. Makes staying in the city to expensive because you don't really want to walk anywhere in that area at night
Staff was very friendly and helpful.
Rooms are clean, communal areas are clean. But its a basic stay, good for if you need to be in the area and do not require more than a comfortable bed. Location not ideal. Far from downtown. Room was made daily, though we expressed that an attendant should not enter the room (not a big deal).
I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious. There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.
Comfortable bed, clean facilities Check out was at 12:00pm as normal but was woken up by maid knocking on door at 9:15am. Charged my credit card $100.00 more than what was on invoice when I checked out. To be refunded within 5days or so supposedly....... It would have been nice to know beforehand.
The room stunk! For $600 get some air freshener.
Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all. The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.
I liked how the staff was really attentive. Rooms clean, everyine real proffesional. I didnt like the fact that when u drive in to check in they dont tell u that the charge for parking is 65$ . Also that the water thats in the room thats bottled i didnt know they would charge me 8:50$ for it. Ridiculous! I seen when i checkd out!
Given a corner room even though I booked via Kayak Provided with slippers Room was spacious and TV was large - guess is 55" Gym was well equipped but didn't have time to use it Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort Bathroom short on racks to hang towels Shower head water flow too wimpy Bathroom scale low on battery
Appreciated the staff the location and the lounge/restaurant. The room was great with a nice view each morning ....
Awesome views of AT&T Park and the Bay. Front desk agent was great.
Luxury accommodations. Very friendly and helpful staff. Valet parking fee is crazy high!
Don't ever come here!
The location is good. The front desk person was a trainee left alone and unable to fulfill basic functions of their job. The room was loud and stuffy. Our original room had no functioning windows or air conditioning. Several dead birds outside locked window. After an hour at the front desk we finally got a better room. This motel is extremely noisy. Don't plan on sleeping past 7 am as all doors open into a courtyard and slam as guests leave.
The thing I require the most from a hotel room is silence at night time. With this hotel it was pretty good. I had a room towards the inner courtyard and you can hear people chatting or walking outside your room but you don't hear almost anything from the streets. This means it's silent most of the night. The weather was such that I did not need A/C or heating much but it sounded too loud to be left running over night to me. The hotel room was also very tidy and the staff was helpful. They also fixed my wall-plug adapter for me when I had trouble with it. Nothing much here, you could hear other people from outside your room through the wall/window. No sound from adjascent rooms, though.
This hotel was clean and the room was spacious and the furniture was modern and nice. The location of this hotel is the worst part. Actually it is located on the 7th Street which is between the two more notorious areas of SF (we were told to avoid walking on the sixth street and the areas above and under the 7th street are also unsafe). These streets are full of homeless people and during the night is a bit scary. These streets also smell funny. SF is wonderful and really worths visiting but we wouldn't stay to this hotel again due to this problem. The reception staff wasn't helpful either.
I liked the location. I didn't like that parking at the hotel was $35 a night. It would of been nice if it was in the description. Parking was a rip off.
The decor The staff was m
The room was really comfortable. The acoustic insulation was not satisfactory. I could hear another guest playing loud music early in the morning.
I had a large comfortable room. The BART terminal was very close. I think I would always stay here when visiting San Francisco.
Staff was rude
The bed & sheets were clean & comfortable. The room size itself was super small. They can also do away with the stylish chairs, there was simply no room for it. Maybe replace it with a posh cube chair that stores under the table a lot better
This is more like a motel than hotel. It was clean, but weathered. The furniture and finish was economy when it was new which was some time ago
yes very much, the beds were very confortable and staff was wonderful. colorful and happy place no
Friendly front staff. Easy check-in. Bed was terribly uncomfortable. One of the worst I've ever slept on, and I'm pretty easy to please. The hotel was billed as eco-friendly which must be code for cheap, sterile, minimalist decor. A no frills room and I spent a LOT of money to stay here. I recommend staying at the Americania across the street. Same company, but an entirely different hotel experience.
For all the eco-friendly/green, modern people out there this may be one of your best options in the city. They do their best to be eco-friendly and I'm sure they'll keep making improvements. They also have free bike rentals which was nice! The staff was quick to help, it was a great deal for our money, the "double bed" room was small but that doesn't bother me, get a queen room if you need the space. Other than that I'm sure you'll like it. Parking was a bit expensive but there are no decent hotels with free parking.
The location was good, and staff was friendly. I liked my room and checked out a couple of the free bikes to ride to Golden Gate Park. Had an issue with the toilet when I arrived which was dealt with immediately when I called the front desk. No refrigerator, room was a little small.
The room was clean and the location is right downtown which is perfect. Probably only good for a short stay There were only two pillows, the room was hot, and the tv was small. We weren't there to watch tv, but the last hotel we stayed at in Santa Cruz had a decent sized one so we were probably spoiled by that experience. This place is good if you need a place to crash, but something about it was just ehh. And you might as well pay the $30 to park in their lot because you'll never find parking in SF. And all the street parking surrounding it was only 1hr parking until 10pm
I was very happy with my stay. The Good Hotel met all my expectations. At the price it is the best hotel in SF.
The location isn't terrible and the hotel is pretty cute. I think they must have raided an Ikea for the room decor. The parking lot isn't that big, and we had to pay $40 to valet at another hotel across the street. When we got to our room, we noticed it smelled funny and the carpet was wet under the window near the radiator. They moved us to another room which I think was a little smaller. The bathroom was unbelievably small, even for an older hotel. A larger person would have had quite a bit of difficulty getting ready in the mirror or using the toilet. Being that it was NYE, it was very loud. There were parties going on in other rooms and we could hear everything from loud music to couples having mediocre sex.
Decently priced compared to other hotels in San Francisco. The rooms were updated and nice. Good use of environmentally friendly amenities. No AC and the room we had got pretty warm when the sun came up, but the windows open so we could still cool off the room. Staff was very friendly and helpful. Free bikes for guests to use. Close to touristy areas and public transit. Lobby and hallways were a bit dated. Location was a bit sketchy at night, but we never felt unsafe. Housekeeping was sporadic. During our 4 night stay our room was not made up on 1 day and when we checked in around midnight, they had to check to make sure our room had been cleaned. Can be noisy at night with outside noise.
Be careful walking around at night, lots of homeless, not a great area. The idea the hotel is trying for is good. I like the bulk shampoo & soap dispensers. The bed was small and uncomfortable, on a wooden crate of all things. We asked for pillows three times after waiting patiently between each request and housekeeping never brought them. The front desk was apathetic. Parking ends up being almost $40 in addition to the already way overpriced hotel room.
The hotel has everything you need for a business trip. It's clean and affordable. There are restaurants near the hotel and a CVS, where you can get whatever you need. Some of the staff members at the front desk weren't the nicest.
I really enjoyed the fact that it was close to most of the main attractions in San Francisco. My boyfriend and I could walk to most places from the hotel. I really didn't dislike much about the hotel. I think it would be cool if they offered complimentary breakfast :-) San Fran can be pretty expensive so having something taken care for us would be nice
Mr Patel went out of his way to make all aspects a great experience. Very kind also.as referes below question, did not read website review
The hotel is close to the center. Personnel was helpfull. Equipment of the room was very good (refrigerator, microwave oven, TV, WiFi internet connection, etc.). Entrance door of the room were not insulated well against cold air from outside. While the heating was switched on it was no problem. But the hotel could spend less money for electricity if the insulation was made.
Good opportunity to rest/relax after a long flight. Friendly and efficient staff.We could make a meal in our room and make tea and coffee. Learned about Trader Joe`s from the staff, and went there several times. The so-called continental breakfast was far too sweet according to our taste. We got what we wanted at Trader Joe`s, so it did not matter.
Very convience location, and on site parking was free. The towels could have been a better quality.
Room was clean with microwave and frig. Given the layout and location a bit noisy at night but sleep with the TV on. Staff was helpful. They required a photo copy of my driver's license. I was able to get it back when I checked out but still not cool. This is the main reason they only got 3 stars
It was within walking distance of where I needed to go.
Refrigerator was very noisy.
Friendly staff during check-in and check-out. Clean and spacious room with nice facilities, Wi-Fi and airconditioning worked fine. The hotel is located in SoMa, with excellent access to a number of bars and clubs, both gay and straight, within just a couple of blocks. The neighbourhood has a reputation for being sketchy. I never felt unsafe, but you'll find bus links just across the road if you are easily intimidated by homeless people and urban decay and don't prefer to navigate on foot. Location not particularly convenient if you want to be able to walk to downtown or the cable cars. Carpeted floor in the guestrooms, allergic persons should take note.
The staff was friendly and helpful with any requests that we had. Housekeeping did a great job cleaning the room and restocking toiletries every day. Location was convenient due to a few local buses being nearby. Room had a fridge and microwave. Great thermostat. Did NOT encounter any pigeons at all unlike what others have mentioned. -The bed is smaller than it looks in the pictures and the queen size definitely does not sleep 3. -The chair had stains on it and I was not comfortable enough to sit in it due to its appearance. -The exhaust in the bathroom was SO LOUD. It needs to be either upgraded or replaced.
Fantastic staff, fantastic price - room came with microwave and fridge & excellent shower. Extremely convenient location. Room was 'well worn' - punch mark in wall, carpet had seen better days. I ended up only able to get a smoking room but odor was not bad.
close distance to trader Joe and the Sf leatherscene
Free parking, cheap room. Helpful staff. There was no breakfast, just a coffee, tea and some cakes in front on reception desk. Parking was free but we couldn't reserve space for our car. Location is like 20-30minutes walk from city downtown, and after dark it might be quite dangerous (lot of homeless people, and other strangers) so if you are travelling alone you've better consider some other place to stay.
Website Reservation 11 months ago and fully paid for room. They cancelled two days before saying they were overbooked But still had rooms for sale at much higher price Don't trust this hotel. Second time they cancelled but won't happen again
- Great staff, very friendly & helpful!! - Perfect setting for a weekend getaway in SF. - Our Room: We had the Jr Suite. It was a good size, very trendy. It was great for our bachelorette party. The room came with a JamBox, which was very much appreciated since I forgot to pack mine! - Location was good for our use. The hotel is 1 block from the BART so it's easy to get around from there. - Couch bed wasn't terribly comfortable, but when has there ever been a comfortable couch bed... I was fine trading that for the larger room. I was told that the king bed was great!
Very nice gym w/ 2 treadmills, 2 elliptical machines with lcd screens, and one cycle. Good selection of free weight dumbbells. Great machine weight with a variety of exercises. Towels, fruit and even sparkling water. A good touch was the disposable headphones. Also has a nice game room; ping pong, big wooden jenga blocks, shuffle board, pool table. Location is great, very trendy art and generally polite staff. I asked for a quite room on the inside. I was assigned a very loud room which did not have dual pane windows and was woken at about 5am to what sounded like loud trash trucks. My sheets were not changed from a previous guests' stay. I found long strands of hairs under the covers as well as short pubic hair through out the bed sheets. Since it was already 4 am, I was too tired to deal with it, so I slept on top of the covers with a thin blanket from the closet. I was pretty disgusted. I was in a rush the next morning to get to Moscone Center, but did inform the front desk. They sent housekeeping to change the sheets and left me a note w/ water and a chocolate bar. I also realized that I was missing a bathroom vanity rug on my first night. The hotel room is very small with hardwood floors through out and an old rug around the bed. On the last day of my 2 night stay I had a pretty bad incident in the bathroom with a shattered glass pendant light shade. The bathroom ceiling drops down and I could touch the ceiling by simply raising my arms (I'm 6ft tall). The designer decide to hang a ceiling pendant light despite the low ceiling with a glass shade. While drying myself after a shower, when I raised my arms, my hands hit the glass shade leaving me showered with shattered glass! This is quite dangerous and I'm lucky I didn't get cut badly, only a nick on my right knuckle. I don't think management handled the situation very well. I generally just found issues with the cleanliness of the hotel; dust around the night stands and the closest, unchanged sheets, noisy rooms. I would not recommend this hotel unless they get their act together.
Staff was very accommodating Decor was cool. Great location I'd rather see a coffe maker in the room than the espresso machine
The staff were very accommodating . They only had 2 treadmills
In spite of the location, my off-street room was surprisingly quiet
Great location, Clean, Even though it was on a busy street the rooms were very quiet.
The hotel was clean and conveniently located for a 5 minute bus ride to Moscone Center. The hotel is in a dangerous part of town.
free internet and free parking included in price rooms are a bit worn down
Friendly staff, comfortable beds, big rooms
The manager was really friendly, location is perfect - only short walk to the city centre, parking available at site. The area is a bit shaby, not really safe I guess. Continental breakfast is not really what was offered, more just coffeebuns and coffee.
it was close to Slim's, which was good because that's the reason we booked a room there. there's a bar across the street where we got drunk. that was cool. the parking lot smelled like urine.
Free internet access. Free parking. Room clean. Poor breakfast. Not fancy neighborhood.
I was pleasantly surprised at what good value for money it was being so conveniently located to downtown San Francisco. Free parking too. I was given a smoking room rather than a non smoking.
I didn't like anything of this hotel. It was not clean, the staff wasn't friendly and sometimes the staff wear pyjamas. In front of the rooms there were sometimes wanderers in front of the hotelroom. The prices of the hotelroom was too expensive.
The position is good considering the proximity to town center. Parking facility ok The position is bad since the area is filled with beggar and bad faces, particularly during late evening. The structure would need a general refurbishment
This is not bad hotel after all. Firstly great Internet, friendly staff, breakfast (coffee and cookies with no limits ))) Hey, Ricky, man! Secondly, hotel is located in strange area, not scary, but that area needs your attention at the evening, near Mission, and Mission it's really strange, and I think danger place. I suppose at night also little bit noisy, but after my day's adventures it's ok, I slept like dead)) also I'd like notice that I still didn't received my money, which were deposit on my card, but I believe I will do.
Extremely friendly stuff that helps you a lot. They always try the best they can
Superb value for San Francisco! Convenient location. Walking distance to restaurants, shopping & mass transit (bart & bus). Modern, comfortable & clean room with coffee maker. Staff was very attentive & always concerned that all my needs were met.
Ease of parking. Relatively quiet. Not very well ventilated. I had to turn on the air conditioner even though it was cool outside. Also immediately after checking in and receiving my magnetic key, the person at the desk made another key, walked all the way over to the end where my room was and gave a person waiting in the alley that key. He spoke in another language so I didn't understand.
Ricky, the manager was great. He helped us feel at home. The room was quiet, clean and larger than I expected. I would recommend and return to Bay Bridge Inn. There were some gems in the area, The Wine Club, Whole foods and great bus connections. Initially the area looked dark but there were no problems.
The only issue with this place is the noise. The room was really great actually but you can hear your neighbors with thin walls and people walking by your door and people parking.
The staff is really, really nice! Very good guys! The rooms have everything you will need. You wont regret it. It is a basic motel.
It was very close to Moscone Center and Market st, so I can easily go where I want. Staff was nice.
I like the location. Although the staff tries hard... the wifi company you deal with always seems to have issues... there were the sam issues a year ago when I stayed there... your manager has to spend hours with the technician to solve the problem.... again its the wifi companies problem ... also you do not have enough parking
It is located very close to downtown, great guy, good value.
Ricky is a great staff, is always there to help you with anything, he is always worried about your confort. The sheets changes every day, the room is clean. It's very good for an Inn. Air freshener from the reception is to strong.
Good clean room, friendly staff, value for money. Location not ideal with quite run down surrounding areas
The staff were great, very helpful, and the room was pretty cool Minor point, but the tv reception was awful and the remote control did not work.
Kitschy decor is cute, gives room a less sterile feel. The hotel markets itself as boutique, but is actually owned by the Best Western across the street.
Its a stylish place, in a not so great location; however the personnel were very nice. The location, and parking fee
Staff members were very polite, and helped with obtaining taxi when Love Fest - parade along Market Street was in full swing. Only experienced one staff member more interested in his dinner break than serving customers. Try and avoid room facing road, very noisy traffic and people walkingby. Not suitable for ladies to walk back from Market Street when it is dark, to Motel - 3 blocks. Unfortunately a lot of homeless people line the road en route back, esp at night. Staff friendly, however, would not accept Travel Card insisted on card with name on it, which was inconvenient.
Helpful staff, comfortable bed. I would have liked more extensive breakfast choices.
Close to a BART station. Very convenient from International Airport. Public safety is not so good around the hotel. Sometimes, in the midnight, outside of the hotel was noisy.
I loved the room decor. Although having a refrigerator in the room would have been good for storing my medications. The location is bad and the availability of something decent to eat past 10:00 p.m., is none. The staff added additional items to the billing and I had to request several times for the rate to be corrected and the additional items removed.
nice room.very nice looking and comfortable. no ice machine on the floor.paying for parking.
N/A wouldn't accept cash and unfriendliness of staff
Very friendly and helpful staff Offers free wifi but very very slow and does not work most of the time
The location The air in the room was not fresh, i saw some small flies when i walk in the room.
I thought it was quaint. I think if you don't have huge expectations and you can make the most of it. It's worth it! A little dirty but I'm not too picky
Really dirty and smelly Toilet was backed up, room smelled and the whole area looks scary
Nothing The overall experiance
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Location was superb for my purpose Price is awesome for San Francisco My only problem is the place is really filthy, it could be improved with little effort. In general I'd be happy with the stay if not for the bed bugs experience. I was severely bitten. The management changed my room immediately but I am on my own with cleaning the luggage and clothes to ensure I do not transfer the bed bugs to my household.
The location for my conference at AGU was the best thing of this Hostal Is a hostel, so do not expect something fancy. It is just to stay to sleep, exactly what I need in my trip.
The owner of the hostel was an amazing guy, super friendly and looked out for us during our stay. There were no bugs or anything gross about the rooms. The location gave you a real taste of San Francisco and was located close to everything.
It was in the downtown, and the sheets were clean. The neighborhood was not sympathetic, even the clerc suggested to not park on the streets.I did not have the feeling that the restrooms are really clean.It was expensive, it had been better when we drive 40 minutes to an other hotel in the suburb.
the manager was great! The hotel is in the worst part of town - druggies, homeless, filthy rundown area. We were in San Fran at the very busiest time - this was the only room we could get. There was a big worldwide IT convention happening.
Good location, right off market Room was clean Good cafe right to the right of the hostel Staff was friendly Small room Only one bathroom and 3 showers per floor Border of tenderloin area so more than usual homeless
Nice staff. And pretty clean and comfortable at this price Loud neiborhood
The Utah in is very simple in what you get. In what you get, they do a very good job. The location isn't the best. Probably not appropriate for families and would suit single travelers best.
The staff are great price was very good facility and the rooms are clean Underneath this place is a saloon that has multiple live performances per night and practices during the day (every day of the week). It is worth noting that the staff will do their best to move you to a better room Cleaning staff decided not to empty my trash for 4 days shared Bathroom and and shower
Nothing The location. The staff. The shared bathroom. I couldn't shower for 3 days because every time I went to go use the shower, someone was using it or there was standing water left in the tub from the last person using it. It was disgusting.
Nothing at all, it was awful The whole floor has to share one bathroom it was disgusting and old. Isn't even in a good part of San Fransisco, and a loud nasty bar was directly under the hotel. If you're looking for a cheap stay I'd drive a little further out of the city and get a decent hotel for the same price.
Attractive front, quiet. Uncomfortable beds, gum on wall directly next to the bed. Awkward bathroom arrangement.
Accommodation for backpackers only. If it is not you case, go find a hotel. There was no parking area nearby the hostel after 9pm. The neighborhood is dangerous at night. If you are traveling by car, definitely do not park your car in the street. My car side window was broken during the night and my gps (which was hidden inside the car) was stolen. I was informed by hostel staff about the gang activities at the neighborhood only after the incident.
i lost my stuff after cleaner cleaned my bed. so i advice that everyone should not put your stuff on the bed.
The staff is helpful to my needs, but the location was a bit scary for solo traveler (gals) Bed was rough, I had a hard time falling to sleep. The bed was so hard on the top bunk. Waking up with a stiff back! There weren't parking at site. I had to go a block away for it. It was an uneasy feeling to felt while traveling there.
none could not sleep all night. it is my first time sharing a room with three other people. ventilation was poor. and there are small insects bothering me all night.
nice other travellers, central position, tv in the kitchen, kitchen also nice as meeting point with other people rude lying, stealing, bad staff. was pretty bad organized, people had to change roomes like every day while reserving 7 days or even more without any obvoius reasons.no communication between staff at all which partly doesnt speak any english-way too bad to solve the problems which come up like every day based on a stupid way of trying to run a hostel without the idea of what it means to comfort people.disgusting dirty fridge and dirty beds.even the computer wasnt working correctly. besides using exel to organize everything