The hotel was well located next to the Santa Marta Airport. It had no significant noise pollution. Although described as 5 star, the reality was probably 2,5 - 3 stars according to EU standards. Overpriced to the local standards. Finally, they tried to charge me USD30 more than guaranteed on the Booking.com confirmation email. Beach slightly dirty, no shopping possibilities nearby.
Perfect stay; be sure to see top floor bar and gym on the 2nd floor. Across the street from beach, but less than a 2 min walk. Very nice breakfast.excellent; friendly and knowledgeable staff. If in Santa Marta, I am highly likely to stay there again. Difficult to schedule shuttle bus. You need to request it at least a day ahead of time; they did not send an email confirmation after 2 calls to schedule, but they were there with my name when we arrived. They stop service around 6 PM so if you have a late flight you will need to pay a taxi. The trip is short but the taxi flat rate is around 20K. Taxis are a rip-off in Santa Marta but this has nothing to do with the hotel.
The receptionist was extremely helpful. She took time to give my party clear directions on how to get to our various points of interest, as well as suggested great places to eat. The lobby area was beautifully remodeled, unlike the guest rooms. Our room was on the 4th floor with no elevators in the hotel, it was a hike, with our bags. There was no window in the bathroom, just a large hole, so we kept the bathroom door locked when it wasn't in use. The room could be much cleaner.
Location, queit, high ceilings, chandelier. Decore was ok, but nothing special. Breakfast was ok but nothing special, but for $4, it was acceptable.