The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
The hotel was under renovation, lots of noise and disturbence during the day.
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
Excellent breakfast selection of food and drink. Very comfortable bed and good quality bedlinen. Public areas very well furnished with a lot of interesting artwork and flower arrangements. Well located for metro, bus route, sightseeing. Rooms do not have a facility to make a hot drink for yourself
The roof bar was fantastic
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
크루즈가 보이는 바닷가 방이라 야경이 매우 훌륭했었습니다. 직원들도 친절하고 좋았네요. 공항가는 리무진이 없어서 아쉬웠음.
호텔의 장소가 시내중심가와 밀접하면서도 바닷가에 위치해 있어서 경치는 물론, 관광이나 목적지의 방문이 아주 편리한 루트로 되어있고 호텔에서 도보로 5분거리에 바닷가에 있는 쇼핑센터와 더불어 화이트와인이나 샴페인 한잔을 곁들인 신선한 Robster의 맛과 저렴한 해물 빠엘라의 맛은 런던으로 돌아온 지금도 우리 가족들이 그리워하고 있습니다. 12세이상 자녀동반으로 더불 트윈룸을 예약했는데 Extra Bed를 주문하지 않고 사용하기에는 조금 불편한 점이 있었고 옆방의 소음이 간혹 들리는 단점이 있어서 방음시설을 조금더 보충했으면 하는 부탁을 드리고 싶습니다 이 문제로 Holiday기간중, 기분이 약간 turn down되었습니다.
Friendly, helpfu staffl and in a good location. Loved the roof top bar where the food we had was excellent We didn't dislike anything
the roof bar small rooms - misleading 5 star status
Very helpfull staff,
Staff helpfulness and attitude room on busy road did not have enough noise insulation-consequently noisy
The bed was like a rock, and pillows very poor for sleeping
Very helpful staff; rooftop bar excellent; excellent location; beds great Rooftop could use a little more seating with tables; maybe a few more waitstaff
Location Room decor
The location is very good, the staff are excellent,roof terrace is excellent, staff plesant and friendly, the food there is very good but limited, same menu every day. We ate lunch there each each day of our stay, and fish of the day for 5 days was always the same. The bed in our room was far too hard. By the end of our stay we both had aching backs.
This hotel is far from to be 5 star. The bed in the double room is very narrow and is about 1.40 m ! Thus, two adults sleeping on it risk to fall down at night. The other furniture of the room, which needs to be repaired would be more suitable for a 3 star hotel room. The personnel at the desk with poor english could explain to us how to connect to the hotel WiFi and offered us free bussiness room: two old time snail speed desktops with a queque beside the door. There is also a problem to take a cup of coffee till noon - the only suggestion is to take breakfast twice.
Location, hotel staff
The terrace. Room service food.
Atmosphere, Comfort, cleanliness, facilities, spa, location and descent manners and service standard
Location, facilities, room sevice Overall a great experience Lack of reponse to our complaint that the water supply to the bath/shower control unit was too hot
location was perfect bar very quiet could have done with a little music
The helpfulness of the front desk staff. The PCs in the Business Center did not function well.
very good and i recommand that for all no
Central position nothing
Location, quality of hotel, staff was excellent Everything was great
an excellent hotel, very central but quiet, well appointed rooms and good facilities. helpful staff.
Loved it all! Fab hotel
Great location. Spa and gym was very nice. Breakfast was great and was included in my rate. The temperature control was hidden. Wish breakfast at the terrace was open earlier.
Ideal location. Feeling of security - plenty of staff about.
location is perfect the rooms are small but comfortable enough
clean room . the hotel has a great location. we had to pay for a connection for electric.
location and cleanliness of the room
I liked the design of the room, its comfort and all the facilities they had in it, breakfast, information pack and maps of most visited attractions in Barcelona and around it hand out during check-in. Also, the location of the hotel itself as it is situated in Las Ramblas.
Perfect location, extremely clean rooms and public areas, delicious breakfast buffet, amazing staff and very comfortable beds. Occasional road noise
The location could not have been better. The staff was quite helpful and spoke English very well. The hotel was expensive. The location accounted for much of this, but at these prices, the hotel should have been even nicer.
Location is excellent.
Reception staff were very helpful, the men especially, the first one we met on arrival was not very good !, everyone else was very good, cleanliness was excellent, would definitely stay again next time we visit Barcelona. On 2 Reception staff on arrival were not very efficient and tried to charge me for the deposit I had already paid.
good location overprice, poor room facilities, room was cleansed poorly
Great location, friendly staff and very helpful
Very sentral location and very good service.
location,comfort. Breakfast was expensive.
the quiet and off course the central site nothing
The location, near the medeival Cathedral and 5 minutes walking to Rambla. Spatial and clean rooms. A bit high rates for the Internet access, but the very possibility to have Internet in the room without your own laptop is a quite interesting thing
great location, walking distance from many sights.
The view of the Cathedral was magnificent. A great location. Easy access to cultural and social activities as well as shopping.
everything, location, easy of geting there. all round great hotel no
The location is excellent -- close enough to the subway lines and main thoroughfares (for taxis); excellent access to the Catedral and Ramblas; directly next to excellent shopping; and in a safe/open part of the barrio.Within the hotel, it was nice they had free cable internet in each room. The bedroom linens were old/dingy. The bathroom needed better lighting.
excellent location, very central but quite.
The hotel was located in the heart of the city; steps away from the Cathedral; easy walking distance to La Rambla, transportation, Palau Musica, Picasso museum. Staff was attentive, informative, and gave great recommendations for restaurants and how to get around. The hotel provided a free Sunday AM walking tour of the Gothic Quarter! a
The location is very close to the centre of the city. The access to the hotel by car is not so easy (cannot be done by GPS navigation). The way to the parking garage is a little bit laborious. The breakfast was not included in the room rate. WLAN was not working, only LAN with the cable.
The hotel is very central to the historic quarter. The walking tour of the old city provided free of charge on the Sunday morning was excellent.
Perfect location, right in the centre of old town and a few steps from cathedral. Great price for lovely 4 star hotel. large rooms, very comfortable and modern, quiet street though right in centre, fantastic breakfast, lovely rooftop patio and pool. All around amazing hotel to stay at as vacationer or for business. nothing at all.
Location, room decor, room size. Expensive breakfast :)
If you're looking for a central location as your jumping off point for Barcelona adventures, Barcelona Catedral is an excellent choice. Newly renovated, the hotel is very well appointed and has all the amenities you'd expect from an inner-city hotel. Roofdeck infinity pool is gorgeous and the setting is really fun, basically overlooking rooftops and balconies. Staff was very accommodating and went out of their way to provide service. Food in the restaurant (we only had breakfast) was good, local and fresh. Located right next to the Catedral. Not much to dislike, really. A bit hard to find if you don't know where it is. Also, pigeons tend to fly up to the pool and bathe in it a bit, but the staff was on top of cleaning the edges of the pool so it really isn't much of an issue. I had hoped the hotel bar / lounge area, which was really cool, would have a bit of nightlife, but it was dead most of the time.
Location was walking distance to many sites and central to Barcelona. Rooms are clean and beds comfortable. Staff helpful. Checkin and out were a breeze. Everyone was professional and warm. No complaints.
The hotel is located within walking distance (or a brief cab ride) of nearly everything you could desire in Barcelona. The room was comfortable and clean, and the staff is courteous and very helpful. Above all, the hotel is delightfully quiet--easy to to get a good night's rest.
Staff was very kind and helpful, Location was excellent
Position and convenience is excellent The Bar area was a bit clinical and not conducive as a relaxation area
Hotel is a great value for what it offers. The rooms are clean, modern and comfortable. Rooms had smooth, clean wooden floors and are equipped with modern ammenities. The hotel is located in the Barri Gotic which is a central area to many shopping centers, reastaurants, and focal tourist points. The staff was extremely helpful. It is a short walk to Las Ramblas from the hotel. The hotel is practically next to the Catedral. (a must see). The hotel bed are big however they are not too comfortable. I experienced a lot of tossing and turning each night. Hotel also states that they offer sound proof rooms but the rooms are not completely sound proof. We were still able to hear the people in the room next to us laughing and talking, as well as the noises from the front street.
Access to trains
The convience of the hotel for transportation that I needed to various locations in the area around Barcelona. The resturant was a bit over priced and the selection of items on the menu was not very apealing.
we stay at hotel because we thing it handed for trains and buse and a lovely view around.my husband been three times now and i been two time think we be going back very soon and very nice hotel the only thing is tray of tea or coffee in room when people arrived
Convenient destination to reach most of important places I was charged for breakfast as for to persons instead one. Good luck I saw the mistake while checking out. One day bathroom was not cleaned in a proper way.
I liked that your staff helped us with all my problems:keep our lugage before we check in and after check out,they infomed us about transport ,visiting town;our room was cleaned every day.Iliked too,that the metro and the train and turistic bus were so accesibile from te hotel.Despite other guest air condiotining was good. Nothing specially.
Everything was awesome, the location was superb, the metro is under the hotel and there is Taxi station right when you exit the hotel, the tour bus station is one block away and there are alot of restaurants in the metro station like MacDonalds I liked everything
I chose this hotel mainly for its location and convenience for station. My room was comfortable and clean, although the shower taps need some attention. The waiter in the cafeteria was very friendly although he was very overworked which meant we had to wait a long time for service. Although not really the fault of the hotel (more of my fellow guests) the smell of tobacco on 4th floor, particularly on the landing and passage was very unpleasant. It was supposed to be a non-smoking floor. I was very disappointed with the food available on Sunday night in the bar/cafeteria as the restaurant was closed. Poor choice and one of the toughest steaks I have encountered in ages!
Location over the main train station. The theme is stupid, childish, already dated and slightly confusing rather than the attempted "cute". What dope thought that this was a good idea and PAID for the execution? This is the perfect location for a classy and efficient business hotel and instead they put up an amusement park that isn't amusing in the slightest.
Unique Space Theme keeps kids and adults entertained. Rooms were well laid out and comfortable. Hotel was quiet. Breakfast was excellent, cost 15 Euros, but so good that we ate there twice during our 3 day stay. Staff was VERY helpful in getting us where we needed to go on our short post-cruise stay in Spain. Every noise in the room was heard by everyone, including the rest room and shower. An exhaust fan of some sort would have helped with this and would have ensured the shower was not also a sauna. Also, there was not much privacy in the shower area, so everyone had to turn around when each of us got out of the shower to dress. A privacy curtain would have helped with this.
Proximity to railway station.
good value, helpful staff Air condtitioning weak on 9th floor
Very good location. It's just a few blocks away from the centre. The room is modern and they even have a balcony. The hotel staff aren't helpful at all. very very very bad attitude.
Breakfast was excellent
Nice hotel, good breakfast selection. They do not have a changing facility after check out (which is very useful if your flight is at a later time)
A great location within steps to the main walking section of the city air conditioning was poor. We went with another couple and they had the same issue...the air conditioning did not work properly
Rooms are well equiped, beds comfortable,clean hotel in the middle of one of the best shopping areas in Barcelona, convenient to several metro lines. The desk staff was less friendly than in many other hotels but competent.
Friendly Staff, room size and hotel location all excellent
nice spacious rooms, view was ok, airco was fine, beds were good and the nespresso in the hallway very nice! And the location is perfect in the centre of the nicer part of Barcelona just 5 min walk from casa Batlo and the subway, only 10 min walk to plaza Catalunya.
This hotel is very functional for touring Barcelona. The location could not have been better. Extremely good for shopping and very close to good places to eat. Also very close to public transport. The room was a good size. We did not have a double bed but the beds were comfortable, the bedding very clean. The bathroom with the double basins was spacious and clean. We ate breakfast once. The variety was good and fresh. We had a room at the back facing a very large courtyard so it was very quiet. We had been told that hotels in Barcelona facing the streets can be noisy at night. The lobby furniture could be revamped but apart from this , would recommend this hotel
The extortionate jump in room price on last night of our stay!!! Quality of breakfast was poor. Staff spoke very poor/no English.
nothing the "romantic" room had two separate beds instead of a king-size one, one bathrobe per two, we had to ask for shampoo; they left one sweet per two; walls are so thin, we were hearing about all indigestion problems of our nextdoors. St.V.'s was absolutely ruined.
The room was clean, tidy, comfortable. The staff was pleasant and helpful. There were only few minor things which shouldn't discourage you to come and stay in this hotel. The first thing was this silly coffee machine at breakfast which didn't make nice coffee at all. If you like good tea bring your own bags :) The second was English speaking tv channels. If you don't want to watch euro news you will end up with ITV4 which, to be honest, if you are not used to it, will probably drive you mad. The last one was no kettle in the room. If you are tea addict you will probably suffer a bit :)
Very central - very comfortable hotel. Really friendly, helpful staff.
Plesure tips The pool area was closed for all guests at the hotel due to a wedding - that not acceptable !!
Nothing Central airconditioning, there was to warm in the room but opened windows brought too much street noise
The accommodating attitude of the staff and the excelent breakfast The cleaning of the room was fine enough, but the lack of refill of shampoo and toiletpaper was dissapointing
being close to the beach and the resturants
Clean, helpful staff, good breakfast, quiet. Beds were not comfortable.
Clean spacious rooms, clean linens. Quiet part of town. Close to the beach. Hot tub was broken for the entire five days we were there. Pool was freezing cold, and staff refused to switch on the heater... saying they never heat their pool in October for any reason. They offered no form of compensation. Be warned - if something is wrong with your stay, the staff here is NOT empowered to anything about it.
Great location Lovely modern room Great breakfast, also had dinner there one night and really enoyed food.
Lites goes on and off by itself, toilet flashes by itself. Asked them to fix but they didn't get fixed. It was noisy from music from the bar and outside pool till late at night.
well located, close to town centre and beach and motorway network. Parking available. Good Value and comfortable. Unable to operate air conditioning properly,
the breakfast distance from downtown and unavailable help with transportation to downtown
building and inerior and location
The Staff was excellent- polite, attentive and knowledgable. The Hotel is well located and very well maintained. We were very pleased with our choice and everything about the Hotel. Although the rooms are very prety to look at, they are not as functional as they should be, particularly at that price... there are no shelves or drawers to unpack and place clothing ( except the very narrow hangging closet next to each side of the bed). Also, there is no shelf or rack in the shower to place any toiletries- a large soap dish at the least would be suffice. It is a classic example where Form does NOT follow Function...but, it looks good!!
Rooms and location is great, underground parking just in front of the hotel and metro is just down the road. Good views from quiet rooms and one full non-smoking floor. Breakfast in the basement disapointing. The room is great for other uses, but starting the day in a dark vault after being woken by the sun is a turnoff. Better to grab breakfast close by or across the street.
View and balcony right on Gracia. Amazing!
The hotel's design is exciting; it is a historical piece of art. The location is perfect. We liked everything
In the heart of the city, and walking distance to many shoppings. Capable staff who can really be help in English. Not really.
Excellent stay - very helpful staff. It is a shame that their bar, dining room and breakfast charges are so high when compared to comparable non-hotel establishments (e.g. glass of wine is 11 Euros at the hotel vs 2 Euro's) that we really didn't use the bar facilities. We would have (and can afford to) but at the end of the day, we felt it to be a rip-off and did not do so. A real shame - we would have been happy to pay a premium but one that was so totally out of keeping with the rest of the city.
Excellent location, and facilites. Very close to metro station (<5mins walk). Breakfast somewhat expensive. Very small gourmet restaurant which was excellent, but imited menu. Room rather small, with only one armchair.
Great breakfast , for the 25 euro you get a really great food. Very good location, beautiful interior design. The rooftop with pool and bar was closed for the night.
Excellent service, beautiful decoration interior and exterior, great location
It was a very convenient location Room was a little small with not much storage and there was a bit of noise from the metro.
Terrace Noise off street
the location was very good I did not like the fact that we were not given a choice for breakfast in out bedroom,and had to take what we were given.
Very close to city - walking distance to everything The reception could have been more proactive and informed us about what was includeded in the package (romantic) that we have booked. We had to ask.
Location and confort yes, when i came in., they gave a very small room, where i was paying for double to get a big one... they gave me a good one in the next day..
Mostly friendly, helpful staff. Being on the first floor and right on a street with heavy traffic made it very loud if the exterior door was open - which made it impossible to use the balcony.
Great hotel location, right in the center next to Catalunya Square. A bit weird location of a bathroom and a sink right in the room with a very little privacy... Also, you need to use your card in order to activate electricity and airconditioning in the room.
very convenient, close to key metro stations and landmarks, very clean…. didn't have a chance to try the breakfast because i left too early…. but good place towels had a better day..
location.quite and comfortable room the room we had was very small
location,staff are very friendly,safety small room,no room service after 11 pm ,nobody help me to bring my bags to room.
Good location of the hotel, close to Plaza Catalunyia & Las Ramblas. The bed was not comfortable, and the room was noisy (sound from the corridor and other rooms very audible).