beautiful rooms. clean ,modern, and spacious. handy airport shuttle pool not in use. overpriced and lacking hotel restraunt.. front desk staff not helpful or courteous in the slightest bit. younger girl mainly seemed put out to answer any questions we had, however I spoke to a gentleman concierge on phone that was both friendly and helpful.
Closeness to Madrid Airport and comfort of rooms Cold water to shave and shower in - not good or acceptable.
24-hr courtesy car since we had an 0600 departing flight. Concierge very gracious, helpful locating an item we requested. Room luxurious!
It was convenient to the Madrid airport and has nice rooms and a resturant on the premises.. nothing
Lovely room, nice location if you need to get to the airport, helpful staff and good beer and tapas in the bar. Very poor internet connection and no WiFi in the rooms. Smokers are everywhere! But that is due to change soon.
bar area breakfast shuttle bus to airport Inclusive internet Didnt know where to pick up shuttle bus on arrival at the airport Room too cold - airconditioning couldnt adjust easily
Very close to airport. Free shuttle arrived 10 minutes after calling from airport. Thought larger superior room was worth the upgrade. Excellent room service--opened bottle of wine for me (so I wouldn't leave with the cork screw, I suppose.)
I loved the comfort and the luxury of the rooms and bathrooms
Good airport hotel (MAdrid-Barajas).
Proximity to airport, easy to reach The patio or terrace was noisy very late at night (past midnight) with groups of people speaking too loud
The hotel has been refurbished. It is very comfortable. A very nice option for a one day stay in Madrid, close to the airport. There is a free shuttle to and from the airport every 10 to 15 minutes. Very convenient. The metro station to Madrid is a five minute walk. Guests can use the pool from the next door hotel. Buffet breakfast is good and reasonably priced or included with the room price.
Close to airport. Shutle to airport Pillows
Easy access from the airport. Room very clean and comfortable.
very, very confused service at check-in on arrival
The Suite was excellent, well furnished and comfortable. Hotel staff were knowledgable, helpful and spoke excellent English.The courtesy minibus to the airport was convenient. We did not have time to have breakfast and yet the charge was added to our bill on checking out, which took a long time to sort out.The jacuzzi bath had dirt in the water jets which when started, suirted into the bath. Not pleasant. It meant we had to empty the water out of the bath and re-fill it. This was obviously resulting from inadequate cleaning.
Convient to the Airport
People at the hotel were very helpful and nice.
Room was more than adequate. The food was overpriced for the quality, and they would not allow us to bring hot tea back to our room in the morning!
Very well-kept facility, excellent staff that were helpful at every turn. Very convenient to airport for traveling fliers. Excellent dining facilities. Excellent ground transportation services. No complaints
The area is quite borning when not in business hours
Breakfast until 11:00. Gym - should have rowing machine :-))
Friendly staff, perfect location, nice food, wireless in the public area available plus a nice fitnessroom. And close to the Madrid Exhibition centre.
Easy location, value for money and good quality We did not rate the food in the hotel restaurant. It was a bit bland and over priced. Waiter was very good.
Breakfast until 12h, design of the hotel, space arrangement of the room. Breakfast was missing some things, but on the other hand it was half price.
The room was just very nice, bathroom was very well maintained with everything that you would need that you might have forgotten.
Room was spacious, cozy and has a modern theme. It was worth every penny (or rather euro cents :p). Metro station (San Lorenzo) is only 5-10 min walk away . It's located 15 min drive away from the airport.
Very chic contemporary hotel reasonably close to airport. A good experiance soured by waiting in line for over half an hour to check in. Only one harried young lady working at front desk and also occupied with answering telephones and solving other problems. Hopefully this was an isolated situation and not the norm.
Breakfast, nice bathroom Not very diverse menu in the bar, no souvenir shop (at least postcards)
Large, comfortable rooms, excellent food, close to Metro
Very nice, pleasant and clean hotel. Direct shuttle bus connection and metro connection to the airport. Easy to get into downtown Madrid by metro as well. No fitness room. The airport shuttle ran until 11 pm - not midnight as advertised.
nice and smoothie room & be close to the exibition & airport. very nice breakfast. No
Hotel was very modern and the price very good compared to most places I stayed during my visit to Europe. Shuttle to and from airport was a great thing for us since we had lots of luggage. Some of the staff did not seem very pleasant when we asked for information on the area.
that it only lasted 2 nights After purchasing a room upgrade I was told upon arrival that "all rooms are equal anyway". Quite an interesting business model! And the ads are quite misleading. Of course you can cramp a sofa in very small rooms too, but this only reduces the feeling of comfort. queen beds are bigger elsewhere and how can you kick out people from Sunday breakfast shortly before 11?
Refurbishment work meant that the hotel was noisy during the day at a time when I needed to work. However the staff did warn me of this on arrival. By the standards of international hotels the quality of the breakfasts was not good. Arrangements for the courtesy bus to and from the airport were excellent.
quit, clean, front staff exelent, the service at the restaurant need some improvement.
Convenient location and easy access to public transportation. It did not have an employee to bring luggage to your room.
close enough to airport parking and breakfast were too expensive.
Friendly, attentive staff, very good dining, free Wi-fi, excellent location for ifema exhibition halls.
free wifi. clean room. not enough english tv channels. no coffee making facilities in room.
We stayed the night before our flight out of Madrid. It was perfect for this purpose. We arrived after dark and left in the early morning. The shuttle to the airport was easy. Our dinner at the hotel was very good. The staff was very helpful. The room was very nice and the bathroom and shower large. Nothing
Complimentarty drinks in mini-bar fridge, a nice touch Poor internet - a bit iffy, wifi comes and goes - next time I will try a firewire cable
The Hotel Clement Barajas is our customary stay at the beginning and end of trips through Madrid Barajas Airport. It is close to the airport, and within easy walking distance of several local restaurants. It is clean and quiet, and staff are friendly. It offers good value for the price. The airport shuttle bus does not circulate continuously during the day, but rather must be called from the airport. This is inconvenient if one doesn't have euro coins.
Convenience. helpfulness of staff. arrrived at 2310 just before buffet closed no problem and pleasant
Good location for those who have an early flight. Shuttle to the airport is a bonus.Comfortable rooms, well equiped. Nothing, it wasn't the case
Realively close to airport, but not as close as perceived. Shuttle is only 1x hour and takes at least 30 minutes Sunday check-in. Food service in hotel limited and also in the walking area.
The Hotel Clement Barajas is an excellent place for an overnight stay near Madrid's Barajas Airport. The hotel's airport shuttle isn't convenient for incoming flights, because it doesn't run continuously. One must call from the airport, and that's not always convenient if one has just arrived and doesn't have euros.
shuttel from/to airport, nice bar at the hotel, wery cleen barhroom. nothing
Spacious clean comfortable.
I arrived late in the evening and stopped by the restaurant before checking in to see about ordering food. I ordered my meal and checked in. Before too long a hot meal was at my door. The room was comfortable and had nice AC. I really appreciated the shuttle service and complete puntuctual service. Fantastic hotel and an awesome shower with multiple shower heads from head to toe that included a sound system! I loved it and wished I had my own! That there were more hotels like this on the rest of my travels for the price and convenience. Really great hotel near airport!
Convenient, clean, and efficient
The room was very comfortable and well designed. The bed was really comfortable and the linens were plush and felt very luxurious. The breakfast buffet was overpriced.
Friendly, helpful and pleasent staff. Close to metro and airport Bar and restaurant too expensive.
Great room (3rd floor) - comfortable and clean. Whilst not in the city, the hotel is close to the Metro - just a EUR1 ride into the centre of Madrid Limited food choice
nice,clean, soundproof rooms
Did not like the fact that the air conditioning could not be set cooler than 23.5 C and was hot all night.
We like Pullman hotels in general after staying at Pullman London St. Pancras and Pullman Madrid. Pullman Madrid went out of their way to help us with a couple of problems. We will use Pullman often. Nothing
helpful and friendly staff. Dining facilites on Saturday night closed except for Cafetaria. Food was good in there but strange that better restaurant not operating over week end. Hotel was full and busy... It is a typical airport hotel and also used by the conference center adjacent - in view of that it was quite good. Did not like limited food options.
room was clean and comfortable. Staff very helpful and pleasant mannered. A good experience. Used shuttle bus and it left on time as well. Will come back. No.
If you want a quiet area, this is your place. Good rooms and good accomodations. Nice staff available. A Metro station really close by, but still a good 25 - 30 minutes and 2 changes of lines away from the Center. Staff not too good with there english skill. Had to use a bit of Portuguess mix Spanish skills.
the beds were the most comfortable we stayed in temperature control in the room- a bit warm especially because we had the lovely down comforters
A nice hotel with a very nice staff. Even at 5h45 they took care for our breakfast. Wonderfull people. Relaxed atmosphere.
Nice staff, modern nice room
Nice contemporary decor, well-designed bathroom, lovely windows No chairs in the room, just one sleek modern stool. No soundproofing in hallway, so I could hear every word people spoke in the hallway
The cleanliness and presentation of the hotel The price charged was not the same as quoted at time of booking. Website quoted 55€ per night, tax included, hotel charged 65.
The hotel was simple and clean. No frills. Just what I wanted. I had a large whisky in the bar did not enquire the price and the next dqy it was revealed to be 29 Euros.
Perfect staff at family hotel, hotel is new, with nice rooms and good surrondings, close to the Barajas airport.
Ideal for an overnight stay close to Madrid Airport. Rooms are simple, but well furnished, clean and modern. The staff were excellent and arranged a 5 am shuttle so that I could catch an early flight. not very close to any restaurants
the very god staff The very hard bed
nice and good staff. id like to go to the Los coronales again. its ok. except long conversations in mobile about the transfer.
Modern services such as pizza delivery. No.
10 min distance from airport
Close to a few restaurants and a nice square to sit in. Hard to find, taxi got lost and charge a fortune, you can get the bus there but need to research which one and where to get off first.
We stayed at this hotel as a stopover between flights into and out of Madrid airport. The hotel is very clean and comfortable for the price but the neighborhood does not seem to be too inviting.
Only one metro station away from the airport, so there is no need to leave too early to catch your flight. Although the hotel doesn't offer meals, the Capriciosa tavern nearby has excelent food, from breakfast to dinner. Not much to see or do at Barajas area, and it takes about 30min to get to the centre of Madrid.
Staff were pleasant and helpful, hotel is clean and modern, availability of basement garage was appreciated. Access to Metro is a 10 minute walk. Reasonable value for price. No room safe is provided. No food service (but restaurants are nearby).
It was clean enough. No air conditioning. No shuttle service to airport. Altho there were buses from the nearby plaza. Tv didn't work.
it was close to the airport and has very reasonable priced secure parking we knew there was no food, but thought there might be coffee / tea making facility. it was quite difficult to find
Excellent and most helpful staff at all levels. They arranged our early morning call and taxi as soon as we said we needed to be at the Barajas Airport for 6.30a.m. and the call and taxi were both on time. No
Convenient location. excellent breakfast feast. Would like to have coffee/tea facilities in the room. Tried to find the Cafe advertised in the hotel but went to the restaurant part to be told it was closed. having a chance to book an airport transfer through the hotel would be good - we were ripped off by having to pay 45 Euros for our taxi from the airport!!!
Helpful staff, english speaking, clean modern facilities Walls a bit thin, so can hear other rooms when using showers
Everything was clean. The near by plaza was not particularly kid friendly, but ok. We found the hotel very clean, friendly, and convenient. We will stay there again when in Madrid. Cleanliness and friendly staff and parking.
great location to the airport. great free transportation shuttle. cheap wifi. kinda boring area if youre just there for the night, but you could go into madrid.
I travel extensively globally and I have never encountered a ruder check- in member of staff. Would not issue a receipt, would not help with luggage (room not in main part of hotel and up some extremely ill-lit stairs). The bedroom in the eaves was cold (the heating did not work), there was no plug for the sink, the empty fridge was noisy and, when one did eventually get a trip to the airport, we had to wait ages (after the "on the hour" departure for non-existent passengers. The location of the hostel (and note it is not an hotel) may be near the airport but, in order to eat / drink, one has to go through some seriously dodgy streets to get to a piazza with some very down-market cafes. This was the worst place I have stayed for years.
It was very close to the airport The bed was very, very hard, and there is no elevator -- in addition, I chose this hotel because of its proximity to the airport and the fact that it had a free shuttle...i called for the shuttle and was told it would be right there...30 Minutes later, still waiting alone outside in the dark, I called again and was told that the driver hadn't left yet but would leave soon...all told I waited over 45 minutes...not a selling feature...
location; near airport 1. the heater is not in our control;
Free Airport shuttle service It was cold with no heating
Location near the Barajas airport, free shuttle, however - take it in advance (with waiting to other people, visiting other terminals, etc - it takes much more than 10 min)
proximity to airport.local town square.shuttle bus to aiit wasrport it was a hostel but a coffee making facility would be nice
quite nice, but very far from the city centre. Anyway I've choosen it because of the free transfer to the airport - the lady who drove us there (at 5 am) wasn't the kindest person on earth.
It was clean and offered free shuttle rides to the airport
Excellent location and convenient shuttle service No restaurant or bar though there are some not far away. No coffee making facilities in the room
Hotel is about 700m from Metro Station Badajas or by bus (101) 5 min from the airport. Busstop 100m from the hotel at plaza de Barajas . Bus stopps at every terminal.
It is clean and comfortable, a 5 minute walk from the metro station and one stop away from the airport. The wifi can only be used in the lobby.
Good price,possibility of the parking No
The hotel was perfect for an overnight stay when in transit as it is near Barajas metro station,one stop away from both airport terminal metro stations. It was very comfortable and i had a very good sleep. Also close to the main square of barajas with bars and cafes. Room had a little bit of a musty smell on arrival,but after a shower and a spray of deodrant,it was fine.
The hotel room was very clean, comfortable and very well furnished. The location of the hotel was perfect: close to the airport and close to the public transportation. I would definitely book again with this hotel when I'm passing through Madrid.
Hotel is in a perfect location, very close to metro station that takes you everywhere. Recepcionists and ladies at the restaurant where so service minded and friendly that you can hardly believe that there is still people like them enjoying su much their work.
Generous room space, elegant design, 10 minutes walking distance from the metro and max.40 minutes to the center.
Excellent value close to airport. Room very smelly as smoking allowed in bedrooms.
Very efficient. The best hotel i have stayed in through booking.com.
We found everyone very helpful and the accomodation was just right for an overnight stay. We wanted a buffet breakfast but could only get the continental one.
Rooms where clean, our double bed was just that, two beds placed together with a gap in the middle. Rooms were clean, staff was friendly and location was close to airport. Wifi for travelers is a must, being so close to the airport. Beds could have been more comfortable by actually being a queen sized bed instead of two fulls placed together.
big room and have sunshine the bed is too pliable
Really nice and clean with a new modern bathroom. It is in a great location close to the metro - 1 stop from the airport
The hotel is pretty clean and the staff were cooperative. the location is quite convenient as it is close to the metro. the breakfast was nice indeed. I really suggest you to stay there.
close to the airport and clean. Great staff. Noisy. could hear everything happening in the lobby in my room. Smell of cigarettes coming under the door.
Everything was perfect I have nothing to say
Small hotel, conveniently placed 1 metro stop from the airport. It is also 1 metro stop from IFEMA Madrid - ideal for those who intend to visit an event. Excellent price/service ratio, you have all the basic facilities for a very reasonable price. A problem occured shortly before our arrival, but we were offered a price reduction and a free breakfast as a compensation in such a polite way that we could hardly refuse. Nothing, everything was excellent!
Very good for stay near the airport. Free shuttle. Walkable to a plaza with restaurants, so you aren't just stuck in the hotel. Hotel was pretty nice for the money. Tricky for families with more than one child- they won't allow more than 3 in any room.
Clean and new. Comfortable bed. Friendly staff. Spacious shower. Breakfast was free and quite impressive: crêpes, croissants, pain au chocolat, jellies and preserves of different kinds, nutella, cereal, and much more. Lunch and dinner items from the little cafe next to reception were not so impressive. We ordered a pizza for 10 euro and when it came out it was a microwaved frozen pizza. The cream of mushroom soup (5 euro) was no good either; think primordial.
ibis does airport hotels very well. All that you need for an overnight stay near an airport. Clean efficient and at a good price, Nothing
Nice shower and slept well. When I asked about the morning shuttle I was told it left every half hour. It would've been helpful if the desk had mentioned that there was usually a line and you might have to stand for an hour waiting your turn. I would've come down earlier to be on time at the airport.
It was no-nonsense, which was perfect for a layover with an early morning flight out. I didn't like that the airport shuttle was full, especially since there was no communication about reserving the shuttle, or needing to get in line early. I had to take a taxi to the airport.
This shower was amazing. Clean facilities. You could tell it's an airport hotel because the staff are not overly helpful or friendly sand don't tell you about the amenities.
I checked in late to crash before catching an international flight home the next morning. Nice breakfast buffet under 10 EU. The shuttle to the airport runs every 30 min and got to the airport in about 10 minutes! There are restaurants and bars nearby, which is not always the case for airport hotels.
Hotel is clean, economical, and comfortable. The bathrooms are large and there is ample space. The shutte service, which is one of the main selling points of an airport hotel, was just about useless. It doesn't run during lunch or dinner, it doesn't run late. It stops at other hotels first, the shutte showed up almost completely full and there were about 20 of us waiting, only three got on. It also costs 20 euro for the 5 min drive to the airport. Better to spend an extra 40 euro and stay at a nicer hotel with its own shuttle.
I arrived a bit late for checking in but somebody was here to welcome me. Simple and nice this hostel is located 5 min walks from Bajajas metro station, which is very close to the Madrid Bajajas Airport.
The hotel is very clean and very clear describes. The sign on the street, It is cheap ad very good. is okay