Good location .. close to transportation, tour agency close by, easy walk to tourist areas. Great breakfast buffet included with stay. Staff was very friendly and helpful. bathroom sink was cracked, stains around the tub faucet, tub was dull in appearance ... probably old and needs to be replaced.... internet connection weak or intermittent,
location, excellent service from the staff, room comfort, excellent resturant
v.good location and comfortable room
Perfect Location: very close to Railway station and hop on hop off buses. Yet quite close to all main attraction. Hotel staff is very helpful and polite and can recommend nice restaurants nearby. Rooms are extremely comfortable and clean. Highly recommended!!! it was a bit too warm in the room and we couldn't cool it down using AC. But opening windows has helped
excellent location , very fast elevators ,
Excellent room (inlcuding facilities), location, and staff. No.
Excellent location, friendly staff conversant in English, comfortable room, and an early breakfast which for tourists with a full day planned was good.
good enough for short business trip central lokation but really nothing around. very late chek in- after 2p.m. It is a question how to plan the day if I could can get in at 2p.m. ?
Rooms were spacious and very clean, good location close to metro and termini station, good breakfast buffet, friendly and helpful staff
The roof terrace has wonderful views, and the hotel overall was very comfortable The hot water could have been hotter! Unfortunately, the service on the roof terrace in particular was poor, slow and amateurish, unlike that in the rest of the hotel.
the location is very convenient.the staffs are very passionate to give help. facility ( e.g. TV ) is a bit old-fashioned, and not much international program available.
the roof terace is very good and the view is breath-taking-saint peter church in the night, the room was really big, they expect us with the extrabeds done and offered us a bottle of wine
big room, clean bathroom extremely poor breakfast; to expensive for the services offered
View from roof top bar Check-in not efficient. Initially taken to a room that was already occupied
Hotel location could not have been better (across the street from Termini). Breakfast was much better than expected (full breakfast not just continental). And the rooftop bar was a great place to relax.
This hotel is in a great location for public transport. It's 30 seconds walk from the bus/train/metro station which all connect. The rooms were spacious and clean. The staff at reception were very helpful and friendly. I had no bad experience or difficulties during my stay.
Very nice room. Best we had in two weeks in Italy. Excellent breakfast included. Very convenient to train station, metro station and bus tours. Easy walk to Colesium, and most major points of interest. Easy to get everywhere. Front desk and wait staff efficient but stand off-ish--not what you could ever call welcoming or freindly. No different, however, than the typical lodging in Italy.
cation near terminal, large room, breakfast It was cold at night, we asked to heat the room, they told us that they had to economise and we changed the hotel
The hotel is in a fantastic location about 5min walk to the roma termini and the metro that is next to the termini. The staff at the front desk are business-like who are generally helpful. The room we had were very clean and well laid out. We had a wonderful room with a open view of the city. We did return to the same hotel when we went back to rome to transit to go home. Breakfast at the hotel is abundant and staff in the breakfast area are fantastic. Very prompt and very friendly. Food are replenish quickly. Overall, we were pleased with our stay. We wish price were less expensive and internet access free of charge will be excellent. The hotel could also stock a couple of adaptors suitable for vistors from asia at the front desk. The staff did direct us to get suitable adaptors from a little shop nearby to buy.
We weren't happy with the first room that they gave us. But as we request to change our room. They gave us a better room without kept us waiting. The first room that they reserve for us was one of the worst rooms of the hotel. In addition to that, wake up call and car service to the airport was terrible. We made a reservation one day before and recomfirmed our reservation twice. however, there were neither a wake up call nor a car waiting for us. If we hadn't fixed our alarm clock, we would have missed the plain.
We did not like anything the hotel was not as advertised and when we complained they said they would call the police and we would not be able to leave the country - so how do you thin we felt. The first room was dingy the second the bath leaked and they said ther was nothing wrong with it so we spent the time wading through water in the bath room the lifts didnt work do I need to go on!!!!!
Location Antiquated lift
Need some towel rails in the bathroom - there was nowhere to hang wet towels.
Location, friendly staff and coffee during breakfast Breakfast choice
Convenient location, friendly english speaking staff
rebuilding around hotel
Clean, friendly staff Noisy. Pick up of linen racks at 6 am in the morning under our window made an awful noice on cobblestone!
Ease of booking, location of hotel n/a
Great location, within walking distance of the main train station therefore made it so easy to get around Rome
Friendly staff, excellent breakfast required repairs, no free WiFi
facilities the room was really small, not very confortable and the bathroom was ridiculously tiny...
The value for the room. The room was very comfortable. The staff was superb. I liked everything. The bar. The restaurant. The breakfast. Nothing to say bad about your hotel in my opinion.
Near to train station Very old furniture
Staff were friendly and helpful. Excellent restaurant. Lack of tea/coffee making facilities in room
The location near the central railway terminal is excellent. You will be within easy walking distance of many museums and ruins.
Friendly stuff, nice and clean environment.
location the lighting in the room very poor and the mattress/pillows very uncomfortable.
Nothing I being over charged for one day and I being dealing with the staff for three days to get reimbursed and they have ignored me and used excuses to delay the reimbursement Poor service and even worse attitude
Good location. Good sized room Maids left room doors when cleaning and camera stolen. Tv no English language programs Breakfasts same every day
friendly staff the room is quite small, and not sound proof
The service was amazing! The rooms were clean an comfortable. Great location! Nothing
They welcome you with a complimentary drink and cookies, which was great. the location is very centrical, the room very clean and the staff was great..fantastic! We would stay here again.
It's a nice, small hotel, not on the main street (just around a corner). Buffet breakfast was very nice. Very small rooms. The toilet flushing was terrible (room. no.104).
consigliere Mario and others terrific TV poor. No inroom internet service. Bathroom floors not washed
excellent location, rooms are small but they have everything, bathrooms are beautiful, once again they have everything, even tv in bathroom, clean, very comfortable, delicious breakfast with many choices, staff friendly, good value for money,can't say enough good thinigs
The location and the room was very clean and nice. Their breakfast was great to start off the day and most of the staff were very nice, the younger ones could work on their people skills a tad.
location very good.staff extremely helpful
Very friendly and helpful staff. Extremely nice breakfast which started at 7am so enabled us to have a full day sight seeing!!
Great location, 5 minutes walk from termini and about 15 mins to other attractions. Breakfast lovely, staff helpful, rooms were very nice and bed comfy. Perftect for a short break away.
Location is good and has very very nice breakfast. Room is clean and quite comfortable as a 3/4 stars hotel. Air conditioning not working well. Also the safe box is not working too.
All people were excellent
Rome was fabulous but hotel was a huge disappointment. Expensive for what it offered. Dinner for 2 was 250 euros and breakfast was 25 euros per person. Breakfast was disgusting with scrambled eggs that tasted like rubber. To iro a handkerchief was 9 euros - not that we did but this gives you an idea of what a rip off it was. Swimming pool is a small plunge pool and was out of service anyway.
Excellent service and location.
high standards, beautiful rooms, location settings shower/ bath was low pressure and hard work. there was no view from our room.
Our hotel room had a very strange, undesirable odor
The Hotel was beautiful and the details were well thought out and I was impressed with Boscolo Exedra. Be very careful if you book this hotel through a third party booking service. They did not honor my booking and the entire check in was long and delayed. The Hotel Boscolo charged my credit card that I gave them for incidentals even after I showed and emailed them the copy of the booking. Very frustrating and I am still dealing with it weeks later.
The staff was efficent on check and check out. The spa staff was not attentive to be kind, first rescheduling a treatment and then being more than 30 minutes late on the new appointment time. They seemed unhappy and offered no regrets when we decided to cancel after waiting with no up date until we left. We had an interior room and fortunately it was too hot to think about sitting on the balcony over looking to courtyard because the dumpsters were in the courtyard and smelled when we stepped out there on arrival. This is a poor use of this space regardless and the Bauer can do better.
Location was good Just felt it was over priced, not very good value.
Service very slow. No view at all from room.
the location, the building, the decor, the luxury for a five star luxury hotel of this caliber the tv is very small and cold and it contains only one english channel and 15 italian channels !!!!! Also the breakfast lacks variety:
This beautiful hotel is centrally located. My room was upgraded on the 3rd floor mezzanine where the ceilings were 2 stories high. Amazing The reception, concierge, servers, and restaurant hostess were all very nice and helpful - despite my sad attempt at speaking Italian! I will be back soon!!
Loved the spacious comfortable bedrooms and bathrooms - a haven of tranquility after a busy day of sightseeing in Rome. The staff were so impersonal as to verge on being uninterested. Lack of central lobby was unatmospheric and the hotel's location is poor for sightseeing. They also haven't got their roof top terrace sorted out properly. Lovely idea having a pool but it's very cramped.
Hotel is clean and staff is nice Bed whas not at the level. Bathroom needs renovation asap its clean but very old fashioned.
The single room was not very clean, and had a smell that came in from the open window from a rubbish bin outside.
The location was great. Easy access to most of the Rome attractions. hotel nice, stuff friendly. Room could be larger and the breakfast was definitely not on the 4 stars level.
Staff, location, breakfast
Close to many city attractions, museums, etc. The reception staff, with exception of Fawsil, was way too cold, impersonal, no signs of emotion on their faces. They need desperatly extensive training regarding human relations. A smile or a corteous attitude goes a long way and costs nothing, yet makes people feel welcome. Especially tourists. same goes to the breakfast room. The guy , looks too stiff with a superiority complex and a total lack of courtesy. Recommend training to all of them. The sheets were stained with blood and were not changed during our five day stay.
Breakfast, Cleaning in Room thin walls. could hear noise from other rooms
Interier of the hotel look very royal, and look very good. Good location near Termini station. The services is comparative to 2stars hotels.Is not possible consider it as a 4stars hotel. Internet conection is not free, a lot of things in a room were broken, or were getting broke throughout. Heating too noisy, that was not possible to sleep normaly. When we turned it off, was too cold in a room. Safe broken as well, was not possible open it. First day cleaning at about 4pm, what disturbed us while having siesta.
The staff were very kind
Good location. Hotel could need a renovation
Comfortable room,very good staff on the receptin. There was much noise of traffic. A bad coffee.
Good service in the reception.Very good and clean bathroom ond room.
Convenient location to train station, great breakfasts.
Rooms adequate sized but not much room for luggage. Photos in booking.com of rooms were very accurate. Nice Elevator and helpful staff. Good location in quieter part of town about a 15-20 minute walk from Termini Station. The coffee machine made great coffee and capucino's The rooms are not sound proofed, but not many in Italy are. The Beds were a bit on the hard side like sleeping on a box spring. Could use a thin foam on top. The breakfast was pretty simple. Typical European breakfast with pastries, coffee, yogurt, cereal, pre-packaged cheese & pate' in small pakages. Carpet looked a little old.
Staff was friendly and helpful. Rooms were nice and clean. Although breakfast area was nice and quaint, there was not enough room for everyone.
Clean and updated Room was kinda dark
The location was pretty accessible to the sites. One front dest staff member in particular was exceptional in attitude and helpfulness. The breakfast staff was also very accommodating and pleasant. The bed was the most uncomfortable bed I have ever experienced! It was extremely hard like sleeping on cement.
The hotel location, price and service was excellent and truly worth the money. The staff all spoke English and were very helpful to guide us about town.It was 5 minutes walk from Termini train station and a quick bus ride to every where in Rome. Excellent breakfast.
Nice rooms, nice wallpaintings A more continental breakfast would be nice
The bathroom with bath! This was very modern and business like. The service was good at night when needed. Its location next to the XXXX rated theatre. Need to know for family bookings. It was further from termini than expected.
The hotel is handy being located near Termini Station. The hotel was quiet. The reception staff were helpful. The breakfast was good. If you are in one part of the hotel, there is a tiny lift that is awful if you don't like enclosed spaces!
Polite and helpful staff, clean room, free wifi. Although only five minutes on foot from the train station, it is located (surprisingly) in a nice and quiet area.
The staff were really friendly and helpful. The room was very comfortable and clean. There was an awesome looking elevator to help with luggage. The location was superb with access to two close by metro stations and near nice food places.
Closeness to Termini and easy access to all the sights - ideal location Not much to do around this area in the evening - small choice of restaurants without going further afield but okay for a short stay
Location only a short walk to Train station Beds and in particular pillows were hard and very uncomfortable,you could hear the people in the room next door, that flashing light on the ceiling smoke detector was annoying at night and the breakfast was basic.
- Pretty decent location, would be a bit far for elderly and people with young children, but otherwise it's only a 10min walk to the closest metro - Good fast internet in the bar - Fantastic air-con couldn't ask for more in 30 degree days - No internet in the rooms like I thought there was!
Best part of hotel was the staff. Location was convenient to sights and transportation. Hotel room was "dated". Bathroom small.
Its situation was good for visiting the City of Rome. The smallness of the Public Lift.
The Hotel Ranieri is a 15 minute walk from Termini, about 10 minutes from Repubblica and 15 minutes from the Villa Borghese. It's a good value, with good pedestrian access to shopping and major sights, but in an area of state ministries which I guess makes it outside the area of the most expensive hotels. Definitely worth considering for a tourist visit to Rome. Breakfast bacon undercooked, wider variety of breads for breakfast
My room was single,but had bathtub.The location was very convinience,breakfast was delisious.What I like most was the hotel Manager was very understanble with my request. One day,the hotel had trouble getting hotwater.I had explaination and it was fixed same day,so,it was ok but cold.
staff very friendly and helpfull very nice. i have no bad review for this hotel very good stay. our rooms were very clean and priced very good value.would return.
The rooms were very comfortable and all the facilities above standard Hotel Ranieri was too far from the city centre
The hotel location is excellent. The rooms are very comfortable and large. The staff is very kind and helpful. Unforunately, the walls are too thin and I can hear people living next to me. The breakfast menu is rather poor.
Good position just far enough away from centre to miss the noise often read about elsewhere, but walkable to just about all major cultural sites if you are fit and healthy, and if not easy access to metro and buses
The hotel staff were very helpful. The hotel was in a good location. It made our stay in Rome very comfortable and enjoyable.
테르미니역에서 여자걸음으로 5분정도 거리여서 교통편 문제는 편했으나, 찾아가기가 쉽진 않음. 파리에서 묶었던 호텔들에 비해(가격대는 비슷), 조식이 형편 없고, 방이 너무 너무 작았으며, 가격대비 생각하면 정말 엉망입니다.
로마 중앙역에서 도보로 가능하고 인근에 전철역이 있어서 이동하기 편리함
테르미니역에서 가깝고 주변이 조용함 더블룸을 예약했는데 처음받았던 방은 스몰더블룸에 가까운... 방에 침대하나만 꽉차있어 가방을 놓고 짐정리하기가 힘들었다. 바로 방을 바꿔달라 요청하였지만 다음날 바꿔준다하여 그냥 사용하였는데 샤워실도 너무 작아 여자인 내가 하기에도 비좁고 물이 빠지지않아 샤워를 하면서 물이 넘칠까 걱정스러웠다.다음날 바꿔준방은 이전 방보다는 컸지만 가격에 비하면 그것도 아까웠다. 로마에 있는 호텔들이 다 이런건가?아무튼 결론은 가격에 못미치는 호텔이였다.
Service Location - Too far to be as expensive as it was
Clean & cosy, very good decoration.
Nice service Not enough toiletpaper
The staff in the Reception
Hotel Mascagni locating on a nice location. Near the termini train station and Metro subway...Hotel staff are nice . Breakfast is fair but not much choice. Good and comfortable. My room is facing the street with a little balcony , pretty European style . Bathroom is fairly nice and clean.. Recommend! :") Not much really.. if I must state one.. I want more choices for the breakfast since I stayed there for 4 days with same breakfast menu..
Bathroom smelled and needed updating. Mold on the walls and tile...
Very convenient for all the sites we wanted to see. It would have been nice to have had tea making facilities.
Very pleasant, comfortable and clean central hotel which was easy to find and nothing was too much trouble for the friendly helpful staff
The design of the room and the bathroom The reception and the breakfast troom were really very small
It is a cazy hotel with modern art masterpieces inside the hotel.
The staff were very helpful and friendly. We were a party of 6, two teenagers and the other extreme was an eighty year old who had difficulty walking very far. Nothing was too much trouble.
This hotel exceeded my expectations. The room was surprisingly spacious and the bed and pillows were very comfortable compared to other hotels we stayed at during our trip. The bathroom was also very nice. The restaurant in the hotel was very nice and the food was very very good as well, just a little pricey. My only complaint was the location. Although centrally located and right across the street from the train station, it was too busy for my liking which made it somewhat noisy in our room.
Location was superb. Staff was very friendly and accommodating and the property itself was quite impressive. Wonderful property and location, but my room (which was lovely) was on the first floor and the noise level was pretty bad. I would certainly stay here again but on a higher floor. The breakfast, although good, left a lot to be desired for a luxury hotel. I was expecting better especially in Itsly where many like myself travel for the food.