Perfect Location: very close to Railway station and hop on hop off buses. Yet quite close to all main attraction. Hotel staff is very helpful and polite and can recommend nice restaurants nearby. Rooms are extremely comfortable and clean. Highly recommended!!! it was a bit too warm in the room and we couldn't cool it down using AC. But opening windows has helped
location, excellent service from the staff, room comfort, excellent resturant
Excellent room (inlcuding facilities), location, and staff. No.
good enough for short business trip central lokation but really nothing around. very late chek in- after 2p.m. It is a question how to plan the day if I could can get in at 2p.m. ?
v.good location and comfortable room
Good location .. close to transportation, tour agency close by, easy walk to tourist areas. Great breakfast buffet included with stay. Staff was very friendly and helpful. bathroom sink was cracked, stains around the tub faucet, tub was dull in appearance ... probably old and needs to be replaced.... internet connection weak or intermittent,
Rooms were spacious and very clean, good location close to metro and termini station, good breakfast buffet, friendly and helpful staff
excellent location , very fast elevators ,
Excellent location, friendly staff conversant in English, comfortable room, and an early breakfast which for tourists with a full day planned was good.
The hotel is in a fantastic location about 5min walk to the roma termini and the metro that is next to the termini. The staff at the front desk are business-like who are generally helpful. The room we had were very clean and well laid out. We had a wonderful room with a open view of the city. We did return to the same hotel when we went back to rome to transit to go home. Breakfast at the hotel is abundant and staff in the breakfast area are fantastic. Very prompt and very friendly. Food are replenish quickly. Overall, we were pleased with our stay. We wish price were less expensive and internet access free of charge will be excellent. The hotel could also stock a couple of adaptors suitable for vistors from asia at the front desk. The staff did direct us to get suitable adaptors from a little shop nearby to buy.
the roof terace is very good and the view is breath-taking-saint peter church in the night, the room was really big, they expect us with the extrabeds done and offered us a bottle of wine
This hotel is in a great location for public transport. It's 30 seconds walk from the bus/train/metro station which all connect. The rooms were spacious and clean. The staff at reception were very helpful and friendly. I had no bad experience or difficulties during my stay.
The roof terrace has wonderful views, and the hotel overall was very comfortable The hot water could have been hotter! Unfortunately, the service on the roof terrace in particular was poor, slow and amateurish, unlike that in the rest of the hotel.
cation near terminal, large room, breakfast It was cold at night, we asked to heat the room, they told us that they had to economise and we changed the hotel
Very nice room. Best we had in two weeks in Italy. Excellent breakfast included. Very convenient to train station, metro station and bus tours. Easy walk to Colesium, and most major points of interest. Easy to get everywhere. Front desk and wait staff efficient but stand off-ish--not what you could ever call welcoming or freindly. No different, however, than the typical lodging in Italy.
big room, clean bathroom extremely poor breakfast; to expensive for the services offered
the location is very convenient.the staffs are very passionate to give help. facility ( e.g. TV ) is a bit old-fashioned, and not much international program available.
Hotel location could not have been better (across the street from Termini). Breakfast was much better than expected (full breakfast not just continental). And the rooftop bar was a great place to relax.
View from roof top bar Check-in not efficient. Initially taken to a room that was already occupied
Location, friendly staff and coffee during breakfast Breakfast choice
We did not like anything the hotel was not as advertised and when we complained they said they would call the police and we would not be able to leave the country - so how do you thin we felt. The first room was dingy the second the bath leaked and they said ther was nothing wrong with it so we spent the time wading through water in the bath room the lifts didnt work do I need to go on!!!!!
Ease of booking, location of hotel n/a
Need some towel rails in the bathroom - there was nowhere to hang wet towels.
rebuilding around hotel
We weren't happy with the first room that they gave us. But as we request to change our room. They gave us a better room without kept us waiting. The first room that they reserve for us was one of the worst rooms of the hotel. In addition to that, wake up call and car service to the airport was terrible. We made a reservation one day before and recomfirmed our reservation twice. however, there were neither a wake up call nor a car waiting for us. If we hadn't fixed our alarm clock, we would have missed the plain.
Location Antiquated lift
Convenient location, friendly english speaking staff
Clean, friendly staff Noisy. Pick up of linen racks at 6 am in the morning under our window made an awful noice on cobblestone!
Near to train station Very old furniture
The location near the central railway terminal is excellent. You will be within easy walking distance of many museums and ruins.
Staff were friendly and helpful. Excellent restaurant. Lack of tea/coffee making facilities in room
Nothing I being over charged for one day and I being dealing with the staff for three days to get reimbursed and they have ignored me and used excuses to delay the reimbursement Poor service and even worse attitude
Great location, within walking distance of the main train station therefore made it so easy to get around Rome
Friendly staff, excellent breakfast required repairs, no free WiFi
facilities the room was really small, not very confortable and the bathroom was ridiculously tiny...
Friendly stuff, nice and clean environment.
The value for the room. The room was very comfortable. The staff was superb. I liked everything. The bar. The restaurant. The breakfast. Nothing to say bad about your hotel in my opinion.
Good location. Good sized room Maids left room doors when cleaning and camera stolen. Tv no English language programs Breakfasts same every day
location the lighting in the room very poor and the mattress/pillows very uncomfortable.
The location and the room was very clean and nice. Their breakfast was great to start off the day and most of the staff were very nice, the younger ones could work on their people skills a tad.
They welcome you with a complimentary drink and cookies, which was great. the location is very centrical, the room very clean and the staff was great..fantastic! We would stay here again.
consigliere Mario and others terrific TV poor. No inroom internet service. Bathroom floors not washed
It's a nice, small hotel, not on the main street (just around a corner). Buffet breakfast was very nice. Very small rooms. The toilet flushing was terrible (room. no.104).
The service was amazing! The rooms were clean an comfortable. Great location! Nothing
excellent location, rooms are small but they have everything, bathrooms are beautiful, once again they have everything, even tv in bathroom, clean, very comfortable, delicious breakfast with many choices, staff friendly, good value for money,can't say enough good thinigs
Very friendly and helpful staff. Extremely nice breakfast which started at 7am so enabled us to have a full day sight seeing!!
Great location, 5 minutes walk from termini and about 15 mins to other attractions. Breakfast lovely, staff helpful, rooms were very nice and bed comfy. Perftect for a short break away.
friendly staff the room is quite small, and not sound proof
location very good.staff extremely helpful
Location is good and has very very nice breakfast. Room is clean and quite comfortable as a 3/4 stars hotel. Air conditioning not working well. Also the safe box is not working too.
Rome was fabulous but hotel was a huge disappointment. Expensive for what it offered. Dinner for 2 was 250 euros and breakfast was 25 euros per person. Breakfast was disgusting with scrambled eggs that tasted like rubber. To iro a handkerchief was 9 euros - not that we did but this gives you an idea of what a rip off it was. Swimming pool is a small plunge pool and was out of service anyway.
the location, the building, the decor, the luxury for a five star luxury hotel of this caliber the tv is very small and cold and it contains only one english channel and 15 italian channels !!!!! Also the breakfast lacks variety:
This beautiful hotel is centrally located. My room was upgraded on the 3rd floor mezzanine where the ceilings were 2 stories high. Amazing The reception, concierge, servers, and restaurant hostess were all very nice and helpful - despite my sad attempt at speaking Italian! I will be back soon!!
Loved the spacious comfortable bedrooms and bathrooms - a haven of tranquility after a busy day of sightseeing in Rome. The staff were so impersonal as to verge on being uninterested. Lack of central lobby was unatmospheric and the hotel's location is poor for sightseeing. They also haven't got their roof top terrace sorted out properly. Lovely idea having a pool but it's very cramped.
The Hotel was beautiful and the details were well thought out and I was impressed with Boscolo Exedra. Be very careful if you book this hotel through a third party booking service. They did not honor my booking and the entire check in was long and delayed. The Hotel Boscolo charged my credit card that I gave them for incidentals even after I showed and emailed them the copy of the booking. Very frustrating and I am still dealing with it weeks later.
Location was good Just felt it was over priced, not very good value.
Our hotel room had a very strange, undesirable odor
high standards, beautiful rooms, location settings shower/ bath was low pressure and hard work. there was no view from our room.
All people were excellent
Service very slow. No view at all from room.
The staff was efficent on check and check out. The spa staff was not attentive to be kind, first rescheduling a treatment and then being more than 30 minutes late on the new appointment time. They seemed unhappy and offered no regrets when we decided to cancel after waiting with no up date until we left. We had an interior room and fortunately it was too hot to think about sitting on the balcony over looking to courtyard because the dumpsters were in the courtyard and smelled when we stepped out there on arrival. This is a poor use of this space regardless and the Bauer can do better.
Excellent service and location.
Close to many city attractions, museums, etc. The reception staff, with exception of Fawsil, was way too cold, impersonal, no signs of emotion on their faces. They need desperatly extensive training regarding human relations. A smile or a corteous attitude goes a long way and costs nothing, yet makes people feel welcome. Especially tourists. same goes to the breakfast room. The guy , looks too stiff with a superiority complex and a total lack of courtesy. Recommend training to all of them. The sheets were stained with blood and were not changed during our five day stay.
Good service in the reception.Very good and clean bathroom ond room.
Interier of the hotel look very royal, and look very good. Good location near Termini station. The services is comparative to 2stars hotels.Is not possible consider it as a 4stars hotel. Internet conection is not free, a lot of things in a room were broken, or were getting broke throughout. Heating too noisy, that was not possible to sleep normaly. When we turned it off, was too cold in a room. Safe broken as well, was not possible open it. First day cleaning at about 4pm, what disturbed us while having siesta.
Hotel is clean and staff is nice Bed whas not at the level. Bathroom needs renovation asap its clean but very old fashioned.
Staff, location, breakfast
Breakfast, Cleaning in Room thin walls. could hear noise from other rooms
The staff were very kind
Comfortable room,very good staff on the receptin. There was much noise of traffic. A bad coffee.
The single room was not very clean, and had a smell that came in from the open window from a rubbish bin outside.
The location was great. Easy access to most of the Rome attractions. hotel nice, stuff friendly. Room could be larger and the breakfast was definitely not on the 4 stars level.
Good location. Hotel could need a renovation
The hotel is ideally situated near the main station.
very clean, staff is personable, It was just for sleep before train If I have to point out something, it is just that it might look like a hospital room...some more color in the room would not hurt...pain one wall a differnt color..different from the carpet..
The cement finish of the vanity and shower floor
They where very accommodating with the request for a gluten free breakfast and they have free wifi which was unexpected and very useful for planning the days ahead exploring in Rome.
Location close to rail transportation. Reception staff was friendly and helpful. Breakfast selection was very good and of good quality. Room was sparce but very clean. Noise insulation between rooms was poor.
Location and fitness
smart, modern rooms and a good breakfast in a hotel which is very conveniently close to Rome's main station. Such a change from many run down establishments which over charge!
Desk staff were all notably helpful. They were quick to grasp what had been a rather curious sequence of reservations. In addition, one evening when my wife in USA had been trying to call my room, the staff member on the desk realized that I was among a group talking in the lobby, and took the initiative of alerting me so that I could take the call there.
Good Size Rooms, Friendly Front Desk Staff, Clean Linens
Good location in a quite street yet close to the railway station. Modern and clean. Friendly staff especially the cleaning lady. The big negative aspect is the breakfast room, far too small and without good choice of food, old bread, no rolls, no free tables. The glass bathroom door that doesn't allow to "go" without being seen. Also the shower being a bit mouldy
Internal design in rooms was quite modern, very good breakfast (quality/options), very professional personel
Nice friendly staff , good location
since most of the time I was out, the staff of the Hotel is superb and I hope that I acan travel to any other destination , I will find staff like this N/A
Quiet and cosy hotel with frendly staff. Good breakfast!
Room was clean, nicely decorated, and the bathroom was larger than I would have imagined. I'm a tall person and had no trouble in the shower (assuming you are used to turning water off while soaping up). Breakfast was nice - typical Italian breakfast options - and the coffee/espresso based drinks were very reasonably priced. WiFi worked great in my room. Lots of stairs to get to reception and the lift is quite small.
The location The personnel on the restaurant wasn’t very friendly, must of them has a long faces, and that in my idea doesn’t gave a good impression to the guests.
The location is very good. If you're willing to walk (essential for a trip in Rome), you can visit the Trevi Fountain, the Colosseum and Piazza di Spagna (among many others) on foot. If you are not willing to walk, the hotel is very close to one of the many subway stations in the city (although I think Rome is for those who like to walk a lot!) Although very small (the bathroom is minimal!), The room is cozy and tastefully decorated. The staff is helpful and speaks good English, especially the gentleman who assisted me (Tony was his name) who was extremely friendly and attentive! Very important: we had access to high speed internet in our room, which for us is essential. Very good! The breakfast was ok, but nothing else. The price I paid at the time was good - the standards of the city of Rome. It is important to the traveler to know that Rome is one of the cities where the hotels are more expensive and with lower quality. Do not expect anything too good to stay in for less than usd 300.00. If you want to spend less (yet still too much for a three star hotel in another city), will have to settle for small rooms, as is the case of this hotel.
Friendly staff, quiet room, and they let me check in 4 hours early which was great! Room was very small but the bathroom was nice and spacious.
the location is good. near the terminal and subway station room is old and poor air conditioning system.
Good location. Friendly staff, good at English. Nice room.
Good base for visiting all the main attractions
테르미니역에서 여자걸음으로 5분정도 거리여서 교통편 문제는 편했으나, 찾아가기가 쉽진 않음. 파리에서 묶었던 호텔들에 비해(가격대는 비슷), 조식이 형편 없고, 방이 너무 너무 작았으며, 가격대비 생각하면 정말 엉망입니다.
로마 중앙역에서 도보로 가능하고 인근에 전철역이 있어서 이동하기 편리함
테르미니역에서 가깝고 주변이 조용함 더블룸을 예약했는데 처음받았던 방은 스몰더블룸에 가까운... 방에 침대하나만 꽉차있어 가방을 놓고 짐정리하기가 힘들었다. 바로 방을 바꿔달라 요청하였지만 다음날 바꿔준다하여 그냥 사용하였는데 샤워실도 너무 작아 여자인 내가 하기에도 비좁고 물이 빠지지않아 샤워를 하면서 물이 넘칠까 걱정스러웠다.다음날 바꿔준방은 이전 방보다는 컸지만 가격에 비하면 그것도 아까웠다. 로마에 있는 호텔들이 다 이런건가?아무튼 결론은 가격에 못미치는 호텔이였다.
Excellent service, friendly staff, great breakfast. Highly recommend this hotel to others.
Staff were excellent, location was perfect. Wonderful value for money. Room was very clean, big and lovely bathroom too. Free wifi, sky TV, air conditioning!
The area - very close to the train station, subway, and bus routes Some of the staff was very rude
The staff and the location It would help to have a clock in the room. It would not be a costly addition.
The location was convenient for sightseeing the majority of Rome' favored sites. Comfortable room with air conditioning, satellite television and wi-fi. A loaner laptop was provided free to the room which was ideal. Elevator was a classic but efficient. The staff was professional and most helpful in answering and arranging our sightseeing requirements. The staff was delightful and was a major reason in our decision to extend our stay for an additional three nights. The rain that met us on the first day!
The staff were friendly and internet access was free
the location was great, the entire hotel was very clean, the breakfast was nice, the room had more amenities than I expected, the staff was very accomodating.
Staff was very helpful and the room was comfortable, clean and quiet. Breakfast was yummy. Only issue was that the lift was a little slow, but no big deal really.
Location Breakfast - limited choice
Excellent value for the E74 that we paid. Top location and a quiet area for Rome. Will be my first choice in Rome next time providing the price remains reasonable.