staff car parking
Room, location, hotel, staff, I travel a lot, but In short I loved everything about the hotel. Thank you very much for an amazing stay. I didnt like that i didnt stay in this hotel on my previous visits to Dubai
Being offered suitable accommodation at an excellent price in a City where winter prices are substantially increased during the tourist season. The rooms were generous and very comfortable. We had a seaward facing room and as such were subject to the background noise of the Metro. In the future I would request a rear or side room instead.
Excellent staff (concierge can answer almost any reasonable questions about Dubai), very comfortable room with all facilities that I wanted, good (though expensive) food. Breakfast was excellent in quality and service, but price was too high. Hotel location is good, but due to multi-lane roads immediately north and west of the hotel, it was difficult to walk to nearby places like Dubai Mall (The hotel has shuttle service to Dubai Mall about four times a day.).
Big room Bad smell in the room
The staff and services were excellent. Room was quiet and comfortable. Room decor is dated. Furnishings and walls are banged up.
Price for value given nothing
Great room and service.
near exhibition center,close to downtown,near train station. old furniture,specially sofas,windows can not be opened,result in smiley smoking floor.
I like the architecture, location and friendly staff o the this place. Combine them with the great price and you will surely be satisfied. I wish they had a controllable Air conditioning system, it was a bit hotish. Also, the pillows weren't comfortable at all. I've stayed at 4 stars hotels in dubai that had far better pillows.
Just the location, that's about it. I stayed in the apartments tower, even though my booking had been for a room in the hotel ("suite"). By far the worst stay I've had in Dubai, and I've been there many times. There is no chance this hotel is rated 5 stars, it's fraudulent or old and needs to be updated. The hotel lacks energy, lacks a buzz, the bar is packed with hookers, TVs don't have the right channels (Aljazeera/Bein football ones to show crucial Champions League games), the restaurants are on the 24th floor and look like a 3-star hotel's restaurants at best. Their seating and tables are old, and doesn't look luxurious at all. Let's put it this way - I'd be embarrassed to take a colleague there for a business lunch. The hotel itself is dark from the inside, despite a ton of sunlight and unblocked view on all sides. Inside the rooms, the carpet was smelly (probably old) and the bed/cupboards were old with scratches and all. There was barely an office desk to do any work on, and the kitchen was too big for the place. Overall, this hotel is equivalent to a nice 3 star in the US / Europe. I didn't mind the policy to allow gents to take "guests" (girls) upstairs because that's the only consolation one deserves to get for staying at this crapchute.
The hotel location, the architecture is nice. The rooms were very spacious, and we got a free upgrade to a one bedroom suite, which was very nice of the staff to do. The gym and the pool seemed a bit odd, as a layout. The bathroom fixtures seemed a little outdated, but worked fine.
Very quiet and the services are fast and the staff and friendly For check in they need more staff, we waited in line to make the check in although there was more than one desk but no staff.
Great service , friendly staff, big rooms, rich breakfast buffet, comfortable beds, good location , great value for money They need to improve the pool area slightly
Rooms and services Nice people and very good customer service !
room space reception, service approach, response time, breakfast too expensive, asked for an extra bed 3 nights in a row but no reply
The large executive suite They dont have good express laundry
Big Rooms, Amazing Location
It was a pleasant stay and unforgetable time in this gotel. Its loby has excellent atmosphere and rooms was very nice and hme service was outstanding. stamping valet parking card from the receitpion each time I goingout. but this is doesn't mean it is un managed. it is good service
the bath is transparent and there is no privecy
the place is comfort and hospitality is excellent
Standard room was very large in its size. Nice setting area in the room overlooking at Sh. Zayed road.
Quoted a lower rate for single occupancy, but was charged for double occupancy and despite speaking with a manager, issue was still not resolved. He claimed he would and get back to me, and never did. Very unprofessional front desk staff plus bad management makes this rather nice hotel undesirable. Will not return.
I waited around 15 minutes for registration and it was 12,30 in the evening after a long trip
The food in each restaurant we tried in the hotel was outstanding. The service throughout the hotel was excellent. The cost during low season is not unreasonable for the comfort and quality of the accomodations. One of the nicest hotels we've ever stayed in.
shangri-la wants to be the same as a Four Seasons but that's impossible for them
convinient for business trips no smoking in the lobby
My experience was amazing, the stay at the hotel is valueable for the money. Hotel location, staff trating, spa, swimming pool are very nice. nothing..
location, restaurants and bar, staff room next to service door was very annoying. spa not that good many single men. The charged my credit card a big amount as pre -authorization is still not adjusted . both the bank and the hotel blame each other for not adjusting the charge.
Everythning was so personal Nothing
Quick check in and out, hospitality, quick and easy valet parking system and the interior design which was very children friendly. Generally, there are no sharp edges neither in the room nor the bathroom, so I didn't have to worry about my young daughter wandering around. I didn't get a chance to go to the pool or the gym, so this is mainly about the room and reception. It was good to see a local guy working there as well. Nice complementary accessories/fruits. The location is another advantage since it was very near to our desired destinations. The construction work around the hotel although the hotel has nothing to do with it. The tv not being an lcd which is also not a big deal. Overall it was excellent.
The service at the hotel is prompt and efficient. Clean and an absolutley wonderful hotel. Will continue to stay there during each visit to Dubai. The only things we didn't like was how expensive the hotel laundry service is and how over priced and very bad the room service food was.
the food is bad, poor cleanliness, overpriced. i'll not think to stay there again.
The atmosphere was absolutely great! The staff was as good as the ritz carlton's staff. this hotel was the best we have ever stayed and we will purposely stay here again!
Worming and relaxing atmosphere It needs to have all sports channels available ART sport or example
Location is not bad especially in winter since it is close to dubai mall. They have free shuttle from/to airport. Large rooms. No covered route to dubai mall.
the hotel at the centere of dubai and too close to dubai mall & jumirah beach the long long time during chick in & chick out
The hotel was across the road from the Dubai Mall. The reception staff were very helpful with our very early arrival and found us a room as no non-smoking rooms were available as requested.
The location is amazing; we had a wonderful view to the Burj Khalifa from our balcony, 10 min. walking to Dubai Mall. The room was amazing, very comfortable. Enough parking place for the cars. Very friendly stuff.
- Taxi is always available at hotel gateway - Breakfast is outstanding - Hotel is brand new and looks amazing inside/outside - No breakfast charge for my son whos sharing the bed - Bathroom's Massage Shower is fantastic - Kids TV channels (Cartoon Network/Disney Channel) are great - Hotel is not responding to any emails - Not 10 minutes to the airport, its near 30 minutes - Most of the rooms have a bad view on a construction areas - No sport channels like ART/Jazeera+ - Not close to any shopping mall, nearest one will cost $10 - No hotel's private bus shelters compare with other 5* hotels - Bathroom is too small
The hotel is in a great location, just on a short walking distance of the Dubai Mall and the Burj Khalifa. It was the ideal location to be. The breakfast is amazing. The staff is extremely professional and helpful (Trimlesh, and others). No free wi-fi in rooms.
Service excellent, roooms very nice and the poolarea
thank you for your hospitality and i ll try to vist you again
the staff were very attentive position of the hotel and the facilities a lot of building work going on the area
very busy hotel food was very bad
breakfast and the manager cristina so nice polite and know what she does.pool excelent.
The pleace of the hotel and the privace They took more then 20 mints to bring my car
Rooms are of great comfort. Very good location. A great Hotel. Eventhough windows are doubleframed, some noise from Sheikh Zayed Road can be heard. But this is not a major issue.
the view of the Shk Zayed Rd. from the top Bathroom floors don't have drains, water get stucked on the floor.
Staff is Very Very proffessional and very Kindly
great location in the middle of the city, great facilities like sauna swimming pool and so coopertive staff
The hotel crew are generally friendly and helpful. Not geared for family vacations
The location and service were good. Visa processing was very prompt. The closets in the room are not 5 star quality and the handle of one of the sliding doors was broken. The rate per night was very expensive.
두바이 메트로 파이넨셜 시티 역 바로 옆에 위치하고있어 공항에서 택시를 안타도 되어 편합니다.. 부르즈 칼리파는 택시로 15 AED 정도로 가격 저렵합니다.. 호텔직원의 영어에 토속 지역색이 있어 조금 힘듭니다..
Metro가 호텔 바로 앞을 지나가기 때문에 Metro를 이용한 도시 tour가 용이하고, 60층 이상의 고층 건물이라 도시 전경을 구경하기에 좋으나, 환경적으로 Window가 조금 더러워서 멋진 야경을 보기엔 어려움이 있음. 근처에 버즈 칼리파와 두바이 몰이 있으나 걸어서 가기는 힘듬. 호텔 객실은 청결하고 시설이 좋음. 아침식사 포함된 가격으로는 만족할 만한 호텔이라고 생각함. 호텔 직원도 친절하고, 시설도 좋아서 특별히 불만족스런 부분은 없었던 것 같음.
Staff were quite helpful. The curtains blocked out nearly all light and couldn't hear call to prayers. Very large clean rooms. We could have easily had 2 portable cots with a fair bit of room to spare. Everything is extremely clean. you can hear people talking when walking past your room. Not a big issue though.
Ma Maison à Dubaï
Hotel restaurants were very expencive
The Staff was excellent, and I could not ask for a better service and attention, Beautiful hotel and relaxing all the service you could ask for
It was just excellent!
service was rendered in a fast and amicable manner
Room spacious good value for money
Every thing There were no Bathrobes and Slippers
The staff were extremely helpful
Loved the perks with complimentary access to Wild Wadi Waterpark and Zero Gravity beach club.
My wife and I are in our late 20s/early 30s and stayed at the JET in Dubai for two nights en route to Thailand for our honeymoon. Dubai is an expensive city, so the cost for a night or two in the JET is on par for other hotels in the area. It's located close to the mall and the metro/train, and it is the epitome of luxury, comfort, and relaxation. I've stayed at the hotel for numerous business trips and insisted we stay there for our quick stop - my wife has had nothing but overwhelmingly positive reviews since we've left. The views, the staff, the room, the breakfast (which isn't included in the price of the room, unfortunately, but is worth it if you feel like splurging), the pool, and the amenities make this a perfect place to stay. As noted above, it would be nice if the hotel included breakfast with the room, but otherwise there is nothing I can say that I didn't enjoy.
One of the best hotels world wide. Great location, fantastic service, and amazing views of the city from every window. Highly recommended.
We really had a great time excellent service,
Very helpfull and smily faces.Better than home!!
Apart from our room supposedly not being ready at 7:30 pm on the day of arrival, the stay was good.
the service and the staff were supper good nothing
Please write at least 15 words
The staff, the service, the quality was all excellent!! It was more than expected. The pool and gym was also amazing services. I would definitely stay there again and if our children are with us we would have utilized the complimentary wadi water park and private beach tickets. The food packages in the hotel were a little too expensive, but there were too many other food options around town to worry about the hotel restaurants.
The staff was excellent wich is key to great lodging experiences. When we coupled that with the beauty and quality of the facilities, we were just blown away. I have been in the gaming, hospitality, and entertainment business for 31 years, and this is by far my best experience. There were no issues at all.
The bullivard and everything
The fact that it is on Shiekh Zaid Road Room is filthy, I found bugs and some insects the second day I asked for replacing sheets. Pillows were having yellow colors of dirt. Noise from other rooms so load. Furniture is so old and overly used for decades.
I like the staff and free parking, free wifi, clse to many restaurant and facilities the price is expensive, the furniture old
the best thing was the location only i did not like the furniture it was really old style
Wasnt happy at all with my stay at the crown plaza. The Gym was under maintenance, I believe each guest should be noticed.
Good location. Close to Metro stop. Good options for restaurants and bars. The rooms a little on the small side.
The Beds are very large & comfy, the rooms are well insulated against outside noise, & the location is ideal for business travellers
shuttles to beach and Mall
Crowne Plaza close to the Trade Center and suitable for business, plus short distance to Dubai Mall and other malls my review to this Hotel is very good
Just im in dubai Locaition and rooms furneture
every thing was fine we didn't need anything
The flexibility of the hotel, they allowed a late checkout untill 16.00 WITHOUT CHARGE!
1.being Too close of Expo 2.Cleaness
the furniture were excellent and luxury ,kitchent was fully equipped,very quit and good for relaxation,view of the apartments were fabuolus . internet service eas very poor, staff are not friendly ,they did not accept to give us a late check out although the room was not sold and I told them that I am pregnent .
Large apartment, staff respect, big apartment and city view (my room was at 31st level), they upgraded me to a larger apartment.
qauit safe comfort clean alow pets , dead area no resturant or shoping or cafe near apartment
It was very convienient to us and very relaxing!!!!
The residence design, location and decoration Staff were not helpful, breakfast is a pc of muffins and some cakes, I asked to have at the room but they refused, we had to take breakfast at the club without ac... Very bad
the room was big that i like it i don't like how was the staff speak and they didin't help me for the late cheak out and they don't have 24 hours food service
If you are in Dubai for an exhibition this is the place to stay extremely comfortable clean and the staff is great. Mr. A.K Ton and David from thr front office made everything possible for us to. Have a great stay.
2 bed apartment was luxurious , however one bed apartment was small and oddly configured. Staff were incompetent and reception had a fairly dismissive attitude to guests. Price was high, security intrusive and location poor for any facilities. No room service after 10.00pm and no alcohol. best of all, a maintenance problem meant no water in room and I was 'evicted' with no alternative offered
Welcoming from the stuff, feeling unique and the apartment decoration and size No much marketing for there internal and Jumeirah facilities.
thir no free internet
central location no
location is excellent, spacious. the first before i moved to another was a bit noisy from highway traffic. The sexcond was ok. They only had one size pillows. even when i asked for a slimmer one they did not have any.
the comfort of the surrounding and the staff and the health centre
The apartments are so affordable and spacious. The pool area, free steam room and gym are nice additions. I would have liked if the pool stayed open until midnight.
I only stayed in Dubai for one night and didn't have the time to use the hotel facilities; anyway Pros:quick check in and check out Cons: There was a sewage smell in the apartment coming from the bathrooms
Very quiet, simple and functional. Window glass isn't clean enough to see through.
hospitality of the staff
The location is the best thing with this hotel.. hotel stuff are freindly and helpfull They provied only 2 keys per room "policy" and we were 6 adults which made it difficult if we wanted to come back in different timings... the Rooms and specially toilets were not very clean .. spilled some shampoo and it was there for like 3 days.. Should work more on cleaning basis..
Housekeeping services are not so good
Very covieniently located and very good staff, gave a upgrade and were very responsive for our needs.
목적지 (두바이 몰)로 향하는 택시를 준비하려고 최선을 다함. 소형 타올은 7개로 필요 이상 많이 준비해 놓고는, 중형 타올은 1개만 준비해 놓음 (숙박인원이 3명인데). 중형 타올을 추가로 공급해 달라고, Room service, House keeping, 그리고 프론트 등에 연락을 했는데, 서로 책임만 떠넘기고 약 3-40분 후에 공급받음. 이로 인해 이후 여행 일정에 지장을 받음. 엘리베이터가 여러대 있는데, 한번 이용하는데 시간이 많이 걸림. 한번은 한참 기다린 후에 엘리베이터를 이용했는데, 직원이 1개의 층을 이동하기 위해 엘리베이터를 이용하고 있었음.
close to metro House keeping was late cleaning the room even after you left early and came late, the room was not cleaned. Had to call housekeeping to get it cleaned.
The comfort and well appointed rooms. The rainfall showers is most wonderful and one of the highlights of the hotel. The bed is comfy and rooms are very clean.
Big rooms, friendly staff Small lobby
Perfect location. I was there for exhibition, to the exhibition area was possible to walk or take metro whcih was before hotel. -