proximity to train station difficult street access; lack of nearby parking
I like the garden and the exterior architecture. I appreciate that the manager made me a small discount for not having air conditioning in the last day of the sejour. The staff promised three times they will provide me parking place with no result. No one of the receptionist was able to explain me how is the wireless internet working. The breakfast is very poor for the money you pay.
close to train station, reasonable price, walkable distance to many sight-seeing points... cramped washrooms...
No Free wifi
very close to the train station, quick 5-10 min walk to the beach breakfast was horrible, the room was tiny and the reception staff not overly helpful. they charge extra to secure your belongings in a safe and extra to store your luggage after checkout
friendly & helpfull staff. & 200m from main rail station & airport bus stop. no
Convenience to the City and the rail station. NA
The location was perfect, right around the corner of the mainshopping street. Rooms were very French romantic, though could do with some polishing. Normal price is 200 a night, via booking only 60.
It is a good hotel and the proximity to the rail station is its strong point. Not very far from the promenade too.
Very pleasant and friendly staff at the frontdesk. They provided maps and info about the city when we checked in. None.
walking distance to shopping area and beach
the location is strategic, good set-up, excellent breakfast offer. we had pleasant stay there. definitely a serious consideration whenever we visit Nice again in the future
Staff very friendly and keen to help Safe area Convient to Train station (5 - 10 minute walk)
We found the staff in both the reception and 8th floor bar extremely helpful, friendly and very smiling (a characteristic not previously noted at many French Hotels). We had to make a number of reservations (other hotelsd, golf clubs, business meeting, taxis and hotels and the reception staff simply said ''leave it to us'' Upon return to the hotel everything was perfectly arranged.The 8th floor bar has a good selection of drinks. .I would definitely recommend this hotel and will personally stay there agin on my next trip to nice nice. I I had any negative comments I would say that in the 8th floor bar they could have more selection of snacks and serve them at all hours
Friendly reception staff. Excellent location
large rooms, enough space and clean nothing
Staff were friendly and helpful. Hotel was conveniently located next to shopping area and close to transport for the airport.
Great location - less than 10mins walk to main train station. Supermarkets and bakeries close by. Not that far to walk to the old town either. Tea/coffee making facilities in the rooms.
Staff helpfulness and courtesy n/a
The breakfast was very good with lots of variety, it has good location, short walk from the train station and right in the middle of a shopping street. We were quite disappointed with our room, it is very old-fashioned and we had a small tv. It looks very different to the pictures they presented on the website, and for the price we paid, we expected a better room. The pool on the roof top was nice, but it was too cold to swim even with 25 degrees weather, would be better if it is heated.
At first I was given a small, rather gloomy room, but when I expressed some dissapointment, the nice lady in the reception gave me a bigger, better room. As mentioned above, all the noise outside, which, of course, is temporarily. The reception is quite small (for a Best Western hotel) and the lift claustrophobic.
The front staff, she was so nice and very helpful, we were so impressed to be welcomed by her with big smile! She let us check in early without asking by us. Tiny but clean room. Bath tub was comfortable, and good powerful shower. The wall seems to be thin, I could hear speaking voice and tv sounds very clearly at midnight.
Central location Although the room was on the upper floor as is our preference there was only a small window
clean fresh room overlooking main shopping street, friendly helpful staff. plenty to choose from for breakfast. ideal location for railway station and short walk to beach on main tram line so a little noisy early in the morning.
close to train station, spacious room not in a very safe area, maybe due to the closeness to train station
staff friendly and spoke english good location-apart from the road works
Perfect location, cleanliness, room size, excellent staff courtesy.
Staff very helpful and careing, location of hotel excellent for shopping and transport etc Room rather small for two people to stay confortably in, also not enough storage space for clothes ended up havin to live out of the suitcase.
It is cosy Back side of the hotel
location; staff note that hotel at the time is being renovated; no lobby
Service by the staff Small rooms ' without air condition
good location to shopping and tram when considering the cost there is nothing to complain about
Very nice staff, centrally situated hotel, very good breakfast, nice room, very good price. From the airport take bus 23. (the station is at 5 minute to walk)
Staff was very friendly, clean rooms, good location, good value for the cheap price,..
Close to the train station for our early morning departure time.
hotel staff, rooms were clean, right now there is a lot of construction work for tram line laying going on in avenue massaena (excuse my french!!) . and once that is done, this hotel will be very very well connected via tram thru one of the biggest roads in nice and directly to the beach. absolutely none!
Having the choice of a studio was good Little bit far from old part of Nice to make easy walking for an older member of group.
close to railwaystation no airco
The hotel is very close to railway and tram station, 10 min walk to central square. They give you to choice of 2 rooms, I choose one on the last floor without any view, but I have read reviews about noise from the front rooms and decided to stay on the roof room and it was bigger in size. Room was very clean and reception staff was very friendly. There was some noise from the working generator on the 5th floor during the day, but at night it was silent
Excellent staff, quite small but very clean rooms. The price was very good for the services offered. The hotel is 10 minutes away from the city center by foot. There is also a tram nearby, which gets you to the city center very fast.
Staff was very responsive. Location very good, relatively close to shopping, Old Nice and Promenade. Overall good value for money. Rooms quite small, probably reasonable size for a two star. No blankets, pillow dirty. Pillow changed and blanket quickly provided when asked.
Jose, who was at the reception desk for two/three days during my stay, was exceptionally pleasant and friendly and extremely helpful. I would rate him "excellent plus". One of your evening receptionists (I'll not mention his name) was very rude and impatient and sarcastic. Another of your daytime receptionists gave me incorrect information and directions. Also, the housekeeping for my room was erratically performed and could have been better all around
hotel staff is very good old smells in the room; my bed was so old that it had a big 'hole' and spine ached in the morning; even a triple room is rather small; not far away was another hotel with smaller prices and more spacious and modern rooms, so we moved there.
Helpful staff, location close to railway station Wifi intermittent.
Location, cleanliness, friendly staff Breakfast should be richer
Good location, short walk to station and the sea. Nothing to do with this hotal but central Nice is currently (June 2007) undergoing major road works. Due to finish later this year, but then my guide book said it'd be 2004!
The Location It Could have been Renovated
excellent location, clean rooms. However the rooms and the facilities are rather basic compared to the prices
Rooms were clean and air conditioned. Staff were very helpful and friendly. Ideal location in the heart of Nice. Would highly recommend this hotel. Had a great experience staying here
The location was central to shopping and dining in Nice.
only location my air conditioner is not work, but i got only 10 euro back . It too expensive for the room without air conditioner
Closeness to Rail and Centre of City
Friendly staff It was located in an area that I would not consider safe; it would be better further south but were not made aware. Because of safety, a car park would have helped for coming back late.
Please write at least 15 words Dirty tired.uncomfortable beds. Miles from the beach.Inedible breakfast disgusting outlook.
Nothing. I have visited 27 countries, I saw a lot of different hotels. But this hotel is the worst hotel that I have ever seen! I was afraid to take a shower, because it was ssooo dirty! it is not 30star hotel. I will not even give 1 star to it! The lamp in the toilet was blinking like at the discoteque and the staff did nothing to help us. Staff was not aatentive, not smily, they just didn't care about anything. The door of the toilet didn't close. Wallpapers were 3 cm from the walls. It is a peppergrass for 100 euro per night!!!
Peaceful courtyard with parking; reasonably convenient location; reasonable price. Balcony on our "superior" room would have been really nice if the weather had been better.
A lovely motel, and very central Room Service was very dissapointing.Lack of toilet paper and no internet in my room as was advertised on bookings.We had to sit outside to have use of the internet.
The personell very kind and spoken En, fr, it
Friendly, helpful staff. Good location.
green environment Before booking you should show which floor the client will stay. When we went hotel they gave us a room in basement, a room with humidity, we insist to change and then they changed.
We missed a train connection and were very late. As a result we tried to phone the hotel but were unable to get through because they do not answer phones after a certain time. We arrived 1.30 am to find with some relief that the hotel was still open and that our booking held.
No comment Room was small and the air conditioning was malfunctioning. The buffet breakfast was very poor value for the cost
Staff were helpful and hotel was convenient for the railway station Breakfast was very poor for the price
Location Poor breakfast, small rooms
the terrace at the top floor. No minibar, no refrigerator, no covers for the pillows, dirty carpets and the terrace was closed sometimes for no reason.The elevator very old and the phones in the room did not work.
The staff was very helpful and I have no problem for answering my questions. I spent my last two night in darkness as the lights went off and I understand the reason why they cant fix it. But I asked to provide me with a batteries for a tourch light that the hotel has, but they didnt. I really disappointed.
freindly helpfull staff, entrance to the hotel was a cover, after the reception / dineing area the appearance was more like a hostel than a hotel
cleanliness and location old furniture
Close to central station and cafes/restaurants. Helpful management/staff. Clean room. Noisy area at night. Very basic breakfast for 6 euros though many of the nearby cafes also give similar for same price or more!
Too noisy at night (cars, music, people talks)
It is a small, but nice and cozy hotel, located in a quiet street, but you can go to the train station or the Promenade Des Anglais within walking distance. The hotel staff is extremely helpful!! One more thing, don't miss its beautiful old fashioned elevator!!
The hotel was spotlessly clean and was on a quiet, peaceful street. The air con was excellent and much appreciated. The hotel reception staff were always polite and helpful. The double bedroom was quite small with very small wardrobe and no drawers for storing clothing.
Location. Helpful staff. Quiet room. Facilities N/A
cleanliness of the room, location and friendly staff the size of the room was extremely small. the wi-fi could not use. the safe had to pay to use.
The room was quite large and very clean, the same applies to the bathroom. The a/c was easy to use. The street was very quiet and had easy access to the train station and the Promenade. The bathroom could have done with proper shower (I.E. there was no way to attach the shower head to the wall nor was there a shower curtain). I felt eur 11 was too much for the breakfast.
very close to the railway station and seaside. -
Hotel is very conveniently located near the train station. Staff were very friendly and accomodating - we were given a room immediately upon arrival from the overnight train from Paris at 9am. Some staff members were not as strong in English as others, but all were friendly and communication difficulties were entirely managable.
staff/location uncomfortable air conditioner, too small rooms
Beautiful hotel on outside. Very kind staff (but they made a big mistake in the end of my stay, throwing the good impression away. They are kind, but don't know how to deal with problems and don't assume their responsabilities). Good location, but could be closer to the beach and to the restaurants street. Small and very simple room. No curtains on shower. Very old lift and didn’t work on third floor. Very hard to park. And the worst: I was authorized (more than once) to park on the places reserved to the hotel. But on the last night, another staff member assumed the car was not mine (he said) and called police to apply a fine and to take the car. I noticed on time to avoid them to take the car but not to avoid the fine. The only thing the hotel did was to say that they were “so sorry for that”. That’s not enough. I tried to contest the fine on a police station and when they called the hotel, they lied saying that I was authorized to park there just to pick up my luggage.
hotel staff were kind the room was a little tiny