You feel like you get what you're paying for. So many 5 star hotels in Korea have great lobbies, but the rooms are terrible and the staff are worse. They spend so much money looking hip that they forget everything else. This place was amazing. There is no airport shuttle, but an airport bus which drops you off right outside. It takes nearly an hour to get there, however.
The location, the staff's attention, and the breakfast was delicious with many options.
Clean and comfortable room, kind staffs and free transportation to airport
Hotel is about 10 minutes drive from airport. You need to call hotel from airport. Hotel's shutlle arrived in 10 minutes and everything was o.k. Hotel is very clean and good equiped for waiting on your flight. Transportation to and from airport is free of charge. no.
Very good location, helpful staff I would recommend more storage facilities in the room .
I feel there were no bad points to this hotel.
It was truly pleasant stay, even though I stayed there for flight stop-over. There were a few convenience stores in the neighborhood, and I could just walk there to buy small things. The internet was a little bit too slow, but I do not think it was important.
The hotel is very close to Incheon Airport. With the hotel shuttle bus you are in 10 min at the airport. The room was large and generally clean, but the room looked somewhat worn. The silicone joints were partly moldy
hotel facility and view from high floor was perfect staffs were so awful. i felt like they don't know what is customer services. also they even lied to me and treat me like a dumb. i asked to late check out on next day, and they only give me a '30'mins. even though next day wasn't full book.
I Have had the pleasure to stay at this hotel several times while passing through on business. This hotel I have to say has and impeccable cleaning team because every time I have been there the room has always been immaculate. Eddie
Hallways were really dirty, room was clean but smelled like heavy smoke. Friendly staff, nice lobby and great breakfast. This place is in need of a lot of maintenance. It really needs a remodeling or renovation.
Restaurant closes too early, no bar
The facilities are very good and the shuttle bus gets you into the terminal in less than 5 minutes I found the prices a bit too high, especially in the restaurant and there are no real alternatives around the hotel.
Staff was very cordial. Kindly enough to include free breakfast even though the hotel did not receive the request from kayak Kayak mentioned free breakfast, but the hotel did not receive it.
I only stayed there a few hours waiting for my flight and unfotunately my rom was dirty, and the bath was much worse
Very bad hotel, room dirty, small and dated, expensive compare what they offer, food bad as well, staff not friendly site is completey wrong about the image of the hotel unusual for bookings.com
good location for easy access to Incheon airport
Staff, hotel design and accommodations are Aces. My stay was excellent. Everything was super clean. I will definitely be staying here next time I visit Korea. Nothing. Everything was perfect.
The Bidet The Friendliness of the staff Cleaniness This is the first time I've stayed at the Hyatt since they added the West Tower. I had a friend stay in the West while I stayed in the East. The rooms were definitely defined by their age...I wish I was in the West Tower too, even though I was on the "Grand" floor (11th) in the East. While the staff is friendly, It struck us both that there are just a lot of employees that are paid to stand around and be pleasant. It seemed a little "creepy"...like there was more staff than guests. Then I was depressed when I went next door to the eMart and saw the closed down, multi-story mall. It didn't last long...
Staff, location, contemporary, nice gym, great pools. Bit pricey, but maybe I'm just being frugal.
The staff at the desk were helpful, esp. Kevin and Suim. The distance from the main Seoul. It takes an average of two hours one way by train.
It is located close to the airport and had a free shuttle service to and from. For the price of the room I was expecting something a lot nicer. The room size was good but there were no amenities. The room was relatively clean but it is old. Things like internet and television are not amenities in Korea. I've stayed in many hotels ranging from $15 a night to $100 and they all offer those things.
Pc and free Internet inthe room, nice bathroom, big clean room, free transportation from to the airport, close to the airport Very few international tv channels,
This is a hotel near to the Incheon Airport though it is still a distance away, about 10 min drive. They provide free shuttle to and from the hotel. Quite a number of local restaurants and convenient shops are opened even in late hours.