the location (walking distance to subway stations), the friendly staff, the rooms hollywood blvd
Location No parking
Beds extremely uncomfortable and staff not very friendly at all. I attempted to call the front desk several times when we first arrived but no answer what's so ever (almost as if the guy at the front desk avoided talking to me)
Clean room, friendly staff, close to Hollywood Blvd Nothing
Price Thin walls, loud, beds as comfortable as the floor. Hallways smelled. Terrible parking.
It was 7 minutes from Universal Studios Hollywood. The room appeared to be really clean. Their very small parking garage was full. There wasn't any street parking available. We had to park down the street and pay $25 to park in that lot. For that $25 more, we could have stayed at a much nicer hotel that had parking for us. We were trying to save money by staying here and it cost us more because of parking.
Parking was horrible
Nothing Parking was unavailable. Website said there would be parking. I use hotel.com a lot (need a room tonight) however I no longer will use unless I get a refund
Nothing especially when you end up paying way too much to stay in a crack house There was no parking is there were people screaming up and down the hallways there was smoking in non-smoking rooms and when I woke up in the morning for the little sleep I could get there was throw up in the hallway and none of the employees had any idea I was even there not worth it never stay there again.
I liked the location and the friendliness of the staff. The room and the bathroom were outdated, but it wasn't a real problem, everything worked fine.
This motel offers a good ratio value / price. Very well located (not far from Hollywood main points of interest). Free parking for our car. Excellent croissants for breakfast.
The service are excellence. Mr Paco is the most helpful. Na
Very friendly/professional staff. Quiet location. Room was clean. Great working AC unit. Free breakfast. 5 minutes from Hollywood Blvd. I always choose to stay here when I visit LA. Highly recommend! No iron/ironing board in room. Not enough parking spaces. That's about it.
in the first room we found little bugs in the beds after the 1st night. Could change room, 2nd one was okay but our confidence was gone. Old room was given to tourists the same day. When did they put some chemicals to kill the insects???
We are a family and really enjoyed our stay at the HCI. The staff was everytime helpful and friendly. The location is close to all attraction of Hollywood. What my wife liked most, was the arrangement of roses around the pool, a small oasis. we were totally satisfied and would come back to stay there.
Good location, with free parking.
Staff very friendly and helpful. Great location a block from hollywood blvd and the underground station. Very spacious room with nice floors, tv etc. Towels chlorine smell rathwr than fresh detergent
Location, next to Hollywood boulevard. Roses round the pool. Facility. The description of the hotel in booking was false. There are no facilities, that were mentioned in the description. There are no any plate, fork, pot or anything of the kind to cook, only plastic glasses, though there is a microwave oven.
Very helpful staff and great location. Quick access to Universal Studio, Hollywood walk of fame, Koda and Chinese theatre, and just 5 mi from LA downtown. Also, free parking is a bonus.
large room, cozy beds, sofa also! internet connection was too bad
The excellent proximity to Hollywood tourist sites and very close to metro train station. Friendliness and help of staff.
I liked the location. It's very central to Hollywood and West Hollywood. This hotel is very noisy. The rooms are very spartan, and this is not a hotel for people not there to party into the wee hours.
The design of the hotel and the rooms was extremely appealing. The staff was nice and helpful
Location and pool area. Comfort, price, room condition, a dog park right next to the hotel that bothered like hell!
The location was very central. The staff were very friendly and attentive. The floors need updating. They made very loud creaking sounds. It seemed like the guests above us were going to fall thru the ceiling onto our bed. Guests in a nearby room partied on their deck at sunrise and were very loud.
Great service, fun times, great parties and very comfortable and clean.
Had a good stay. Will definitely stay again. Bathroom was a little diry when I arrived. Food i thought could be better.
The walls are very thin, you can hear everything going on in the room next door..
there's a great vibe about this hotel. and the best part is, if you find yourself in hollywood and not sure where to go, you can pretty much party in the lobby! also, mini bar items are super cool and fun. not enough space to hang clothes! the mini bar location is cool but not practical.
upon arrival the front desk staff was a bit testy with me and made me wait past 4pm for my room after i had been on the road and on planes for eay too long. i got cut off by a gentleman when i tried to talk in a stern voice i got name and reservation? not even a hi, how are you doing today? location for price isn't too great anymore, elevator was out one night, no one really asks if you need anything, maids don't speak english but at least they smile. not worth what i paid. ridiculously overpriced. i asked about restaurants and all they wanted me to do was order from their room service. had problems getting on internet in room.stayed there yrs. ago, quality of service has gone down. when i arrived no one even asked if i needed help with bags.
Interesting venue, good location. Service wasn't great, ceilings and walls are particularly thin, making it too noisy at times to sleep. Especially, with some young dork band, relentlessly body slamming each other in the room above from 3am to 7am in the morning, before going swimming in the pool, fully clothed outside my room at 7.30am. The staff seemed to be oblivious to this.
The location, the little pool. The King room for 3 (a room with two queen beds should been proposed by booking), no coffee available the morning.
It's close to the wak of fame. The front office is smelly and staff sleep during the night so you have to ring a bell to wake them up. There is a gate in the parking that closes at night so you have to leave the car and wake staff up so they can open it. One of those times when I went to the front office a girl was there complianing about cockroaches in her room. The mattress was dusty and gave me allergy.
Like the near places, shopping and others Some of the stuff in the hotel is old, dirty chairs and has holes on it.
Good value for money.This hotel is best for tourism not for business related stays. Unusable WIFI connection for business use. Connection was only usable for rooms near the lobby. I was not able to connect to my company email during the stay due to restricted bandwidth.
The size of the room and its comfort was far beyond what I expected. I was pleasantly surprised. Good value for money. Staff was not very helpful and could not provide much information.
staff very rude, old room and not very clean.
Location, if you are driving you can go quickly everywhere. They offer wireless internet. Breakfast is poor but adequate with hotel category.
We chose this inn because it was right on Hollywood Blvd, where the Thai New Year event was being held, so the location was good. It was also quiet during the night. The inn was dirty: the sheets had holes and stains, the curtains had stains, and the chairs had stains. I couldn't connect to their wifi either.
I liked when we finally checked out The horrible man at the 'front desk' sets the mood for the entire stay.
convenient location and price breakfast
Very helpful staff who even allowed us to leave our car parked after checking out. Comfort ok, clean, proximity of the metro station to visit Hollywood. We felt the area not safe at night. Breakfast and breakfast area ok.
Once my AC wouldn't work, then call the front-desk, and the problem was solved soon after. I can say that was cool..... If there is something I didn't like about your place is definitely the breakfast,and the breakfast area I could say that was really poor.
Shops and (fast-food) restaurants nearby. Near crossing Sunset & Hollywood blvd. You can see the Hollywoodsign from the hotel Breakfast was minimal
the location was nice, just up the street was the Metro station, and was close drive to downtown. There were no towels in the room when we got there, when we asked the staff, it took quite a while to actually get them, and there was a large bug on the wall, looked like a cockroach.
Great location, only one block from Metro station in Hollywood Blvd. Bathrooms are a bit old. Elevator old and slow. breakfast very poor!!! Staff in lobby booked transfer to lax but was confusing and everyone told us different rates. We ended up going with an Armenian driver who overpriced the drive by 10$!!! Please note you can arrange trasnfers with Super Shuttle which is much ceaper and convennient.
The location was very convenient to attractions in Hollywood and the party I was going to. The internet connection - there was suppose to be free wifi - didn't work which was annoying.
location, WiFi in room, room size price
It's walking distance to Universal Studios. On the Ad it says there is breakfast. There is was no breakfast. At 8:00am I had to ring the door bell to get any coffee. They didn't have anything to eat. The lady went across the street to get me a donut. Very poor service. They should not advertise breakfast, this is misleading.
Free parking, situation near the Universal Studios Breakfest very crazy... coffee and nothing !
its distance to universal studio and metro station
I liked the location which enabled me to walk everywhere I needed to be, the architecture and the fact there were always staff around. Eating places were right there and the rooms were clean and comfortable. We needed a little more hand holding to get TV, wifi and showers to work than we should have ( and instructions in a binder in the room would have been all it takes), and the altercation on the balcony outside our room in the middle of the night was allowed to escalate and continue longer than it should before intervention. That said we payed budget prices and got better than budget service so we were happy.
This is the worst hotel in my life and I was on all continents!!! room without windows, dirty carpet, black-beatles in restroom, one word: big disaster
Very close to Universal Studios. (10 minutes walk) Very unfriendly staff. (exept an older lady) The promissed continental breakfast is awfull and there is no service whatsoever. They acted like being unhappy with any guest. Don.t go over here. The Bathroom was not clean enough (espacially round the windows) To much money for this poor hotel.
The room was dirty and stinky
it has an excellent location to walk to universal studios use a good air freshener when rooms are vacant to avoid the humidity odor.
That was the smallest room i have ever stayed in.
The only one thing we like that is walking distance to Universal Studio.
I liked the option for 3 beds in one room. The room was kinda funky. Soso with cleanliness. The bathroom looked like someone had a fight in there and broke the toilet and tp holder.
Th hotel was fine... nothing fancy for the quoted 89.00 a night but not for an extra 30.00 was not worth it we could have paid 10.00 more and staid at the embassy suits you had to pay for ice local calls were 10.00 to open phone line .50 a minute. there was not much hotel service or friendliness My son asked what time the pool closed he was told now he was disappointed well people were in there for another 45min to 1hr he could have been in and out and been happy but we didn't go
I loved the price of the hotel room! My girlfriend and I split the room for a concert we were attending in la, and the location/price was perfect! Loved the parking situation, so convenient :) The room was not furnished (shampoo, towels, etc.) and seemed a wee bit on the dingy side. but other than that it was great!
Our room had 3 beds. Sinks were outside of bathroom, convenient. Microwave available downstairs. Modern furnishings. A/C was great. Free wifi. Pool. Breakfast. Room was gross. Moldy ceilings in bathroom, you can smell it. After walking on the carpet, our feet were black. There were stains on our sheets and there may have been bed bugs, my friend had bites. Only able to have one car per room. You have to pay for ice. A little too far from Hollywood blvd area. Really hard to see oncoming traffic when pulling out of the driveway.
It was nice and peaceful!
Good parking place,convient location
only the location I will neither stay there again nor recomend this place to anyone
easy to access public transportation, comfort stay
The room was large and well set up for comfort. The desk staff was courteous and helpful. My room (106) was next to the microwave, so people were talking and beeping outside my door at all hours of the night. The door to the room was not hung well, so there were large gaps for critters to enter at their will and that kept the room chilly. The light over the sofa was nonfunctioning for our entire four-night stay, even when I asked for a new light bulb. The free breakfast, although appreciated, was a scant offering, and could have been extended until 10:00; at 8:30 there was never any milk left, so our only options were doughnuts and juice. People in the parking lot were obnoxious, honking for the other guests and playing music so loudly that the room actually vibrated.
Nothing Everything was just horrible the rooms were dirty the blankets had holes the towels were dirty also so was the bathroom not enough soap or shampoo breakfast was nasty .. really bad experience for me and my family!!
The location is a nice central location to several sights in the area. The price is inviting. Arrived at 3pm and despite the 4pm checkin time we were allowed to check in. Most discouraging thing was the bed was rock hard. I was simply using the hotel for sleeping and showering. We spent a lot of time out seeing sights. The shower was very short and had low water pressure. It took along time to get warm water. The shower curtain was bent and it would continually slide open while showering. We never ate at the breakfast. There was one type of cereal and donuts available.
Clean and comfortable rooms. Breakfast was actually ok. Cable was good. Wifi Codes had to be printed to you every 24 hours. Got annoying. And then the wifi wouldn't load or do anything at peak times.
The staff was very friendly and helpful. I found the bed excessively soft.
The desk help and cleaning staff were all great. The hotel was clean but in need of some remodeling, especially in the bathrooms and outdoor walkways. The paint was chipping, wallpaper was peeling, etc.
Way too expensive for the quality of the room. Probably not coming back here again. Bathroom very small, no elevator, poor breakfast, no atmosphere.
Breakfast was okay. Room was comfortable. Decent Price. Check in time 60 minutes. Not hot water. Too noisy.
Location definitely budget
Clean rooms, updated, nice area No bathrom door, no soak tub as advertised
Good location with easy access to freeway and all the places you want to visit in Central LA. Friendly staff, pretty clean rooms and a safe neighborhood. Gonna have a hard time beating this place for this rate. Just book it. Cant complain.
Location was convenient, hotel was no-frills and easily accessible. Free continental breakfast
Nice upgraded king room instead of queen with all the luxury. Breakfast was good as well.. Overall nice place.. Internet wifi dint work with my macbook, still there was a computer at the reception which helped me out also has a printer connected to it and its free of charge
Really clean. Great internet. Close to main roadways (convenient). Close to major sites (UCLA, Santa Monica, etc.) Close to main roadways (noise; I personally don't mind, but I'd imagine someone else might). Staff (Kevin lied to me about being OK to park on the street; the next day I got a parking ticket).
The location was excellent. The staff twas friendly and tried to please guests. The room smelled of bleach. There was a high degree of mold in the bathroom. Many of the furnishings were worn and/or in need of repair. The door was difficult to open.
Location, fair price. My room is next to the laundry room, so I can hear the washing/drying machines spinning during the day.,My room is next to the Laundry room, so I can hear the washing machine spinning all the time/
Basic but cheap
Good location, 15 min drive to Downtown, Hollywood, Venice Beach, Universal Studios, Beverly Hills and most other tourist attractions. Clean and well equipped (microwave, fridge, hair dryer, free wifi) The neighbourhood looks pretty bad especially at night
nothing neighboorhood- i come out to my car at 3a random guy walking down the street sees me and follows me around the motel i had to ask the staff to escort him off premises. homeless people down the street. no soap and towels were thin and hard. FINALLY i am a frequent traveler so im familiar with payments and deposits especially with debit cards. At checkin there is a 100 DOLLAR deposit!! i can see 50 dollars but for this establishment isnt worth it as the night before i stayed at the HILTON with a 50$ deposit. i was fine with the amount of deposit but something told me to check my bank account online after my stay which i rarely do. most hotels just hold the deposit...ABVI actually took the money off my card i called the motel and they claim the money will be refunded within 5-7 business days. Wait..WHAT?! the woman on the phone stated ABVI is independently own and every establishment is different. i responded..thank you for informing me as i will NEVER stay here again!! WOULD NOT RECOMMEND!!
We were looking for a cheaper hotel room because we were only staying one night and wouldn't be in the hotel much. America's best value was the most affordable in the area, and although the surroundings weren't ideal, the hotel was clean, smelled good, and the bed was comfortable. The room cooled off quickly with the AC, and I got to catch up on one of my shows with the cable on-demand. All in all, no complaints. It was not in the area we wanted to spend most of our time in, but it was just a quick drive (only a few miles, as quick as it gets in LA) to all the attractions/hot spots. We would have liked a later check out, but were told they could only extend us by 30 minutes without charge due to bookings. And like I said the street and immediate surroundings didn't appear to be very inviting, but it was good enough for us for a one night stay.
Appeared clean. There was no running water in the morning so couldn't take a shower, brush teeth, or flush the toilet. I put my parents up for the night and they are in their seventies. When I asked for some compensation or at least bottled water for my parents they could't help. Very upset that my parents had to endure such conditions.
I would say the staff was extremely helpfull and make you feel happy they are always say yes, The location is poor if you dont have a car
For a quiet, low-budget place to stay, the room was fine (size and cleanliness) and the staff tried their best when sollicited. The parking was open spaced and on first-come, first served basis. We had rented a car and were a bit worried about leaving it at the back of the hotel in a small street (the "rest" of the parking...) Oh and the breakfast? hahahaha.....
Cleanliness refrigerator parking
Breakfast should not be called "breakfast". It consisted only of sweet cake, cold coffee with whitener, tea and a not working orange and apple juice dispenser.
It was clean close to Hollywood and other attractions good price for being that close to places Not very many parking spots once it's full you have to find one on the street. The room was a bit small felt stuffy.
The staff. Needed some help and staff went all out to provide. That's the best I liked about this Hotel. A bit away from the main activity street.
C leanliness, staff very courteous and helpfull. Breakfast started very late,, 730 , for an early riser. Also had problem with tiolet. Bar to handle rusted and broke off chain. We were told had to wait for a man to arrive to go see what needed to be done. After 2nd complaint, lady at front desk came and checked. She ended up finding another hole further up the bar to fix. Soda vending machine out of order.
The room is nice, bathroom some a bit small and tired. The breakfast was a joke. Only fatty, sugary junk food in styro foam/plastic dishes, no space for seating, bad coffee. This hotel 8s bot worth the price.
Location is very very nice and convenient. Ease of access as well from streets without traffic. The room was nicer than I expected with decor; a nice surprise. Nothing.
This hotel was absolutely amazing. Our room had mini fridge, microwave, safe, armoire, wooden floors, air condition, absolutely amazing. I wouldn't go anywhere else. Will be back soon.
The room was much larger than I expected. Everything in it was in excellent condition and very clean. It was quiet. The heater worked well. The hot water supply was good.
Great location, clean and spacious room, family-owned, ample parking, friendly staff. Exterior corridors
Clean Rooms, comfortable Bed, Lots of available parking. Handicap parking available. Employees were some what rude. Asked for extra towels and you would have thought I was asking for gold. I had to call 2x. No Fruit on breakfast counter. Just waffels,rolls,ceral & drinks. Need Handicap room,None Available.
Clean and surprisingly modern decor in the rooms. Nice size refrigerator and Microwave included. A hand towel bar next to the sink and an extra hook on the outside of the bathroom for would be great. Wish there was a Jacuzzi.
This guest did not leave comments about this hotel.
Everything in the room looked new and clean. It looked as though it had just been redecorated. I was so happy to find wood style floors instead of old carpet. The bed was extremely comfortable. All of the appliances worked! The staff was very friendly. Would have enjoyed a better quality towel.
This guest did not leave comments about this hotel.
convenience and great service and facility nothing
Nice people. The hotel room is ok. The breakfast is excellent Wi if in room is poor real bad
Location was good, ideal for an inexpensive place Fixtures were old but serviceable
The lady who was in the office was very pleasant and helpful. We were first put into a room where there was much street noise. We asked for a change of rooms and were quickly accommodated to a less noisy room. The second room turned out to be nicer and with more room as well as less noise from the street. The rooms were clean, not fancy, but suited to our plans since we were with family during the day and used the room for sleeping only. Apparently the cable was down for TV and there were only 3 stations to watch. That did not create any problem for us since we were not in the room for any great length of time.
The room was in a relatively quiet position away from the main road There was no extractor fan in the bathroom
clean nothing fancy
The location was great! It was neat, clean, and overall a great deal. The bath towels were very small which made for toweling off after a shower interesting.
Only the location was convienant. The room had a moldy smell. The bed did not seem to be a queen size, the airconditioner was very noisey. The bars of soap provided were extremely small and not usable. The towels were not bath towels and worn extremely thin. The linen did not appear to be crisp clean and the carpet was stained and dirty and in need of a washing or replacemnt. The room was over priced.
The doors locked, the beds were fine to sleep in, but basically everything else was horrible, and we paid over $100. The beds were write up aghast the walls, the shower flooded the entire bathroom, bugs on the bathroom floor, little morning water pressure, no wi-fi -- though said they had it, breakfast were a few muffins, orange drink & a pot of coffee in a little room with no place to sit....I could go on, but this was by far & away, the worst hotel we have ever stayed in...could not believe the positive comments on the site, and believe they must be planted, because I dont know why anyone could fine much of anything positive to say -- especially for the price of over $100.
It was very close to Universal Studios All the towels were dirty and when I told the staff about it they made me fetch the towels for them. The second batch of towels still had one out of three that was unacceptable. One of the bed's comforter had stains on the underside. One of the beds bowed in the middle. The A/C unit started making loud knocking noises at 4 in the morning.
Nothing Room was tiny, felt like a windowless box, with very ugly decor. Carpeting was disgusting - very old and shabby with cigarette burn holesl A/C unit was so noisy we couldn't sleep, and it didn't cool the room effectively. There was no A/C in the bathroom which was stifling. Hard to put on makeup in there but light so poor in bedroom there was no choice. Bath towels were like thin rags...no kleenex.
The owner of the hotel was very friendly and very helpful Nothing
The blanket on the bed was old and had a few holes in it. The carpet was stained and had iron burn marks on it. The shower had moldy spots.
The location was good for Universal Studios. My husband and I were not very happy with the accomoodation. The web site states continental breakfast included and all we got was a very small muffin and a drink of fake orange juice. The room was very old and poky with a tv that was so okd it did not even have a remote.
Happy with value, location, cleanliness and comfort. Also with inclusions such as fridge, microwave, coffee maker, ice machine etc. Breakfast was OK. The desk staff could have made a better effort at friendliness and helpfulness. The neighbourhood seemed a bit low class left us feeling a bit uncomfortable.
close to the area we needed to be in
Very close to Dodger stadium. Easy walk to the game and a neighborhood bar.
The price is quite reasonable for the condition of the room. The room was strongly scented, which gave me a bad headache every time I got back.
Reasonable prices for quality stay
front desk was helpful. room was clean.
nearby chinatown, It's easy to find chinese food. It's very near street and nosey.
I liked the location of the Super 8. We went to a Dodger game. No.
Location The price for what you get.
Nothing, absolutely nothing, it was hurrble Dirty sheets and bathroom.
Nothing Terrible .tv did not work. Dirty. Stinky horrid room.
Absolutely nothing. Cleanliness was borderline passable. The 2 Star rating, and I'm sure it was advertised to me before my purchasing the night stay at a 2 1/2 Star rating, is a bold face lie. There has been remodeling going on there presently, The ceiling above tub is gone, floor joist, plumbing, electric wires exposed. If it were rated Zero Stars I wudn't be complaining, but it still was not in ready to rent status, BUT to claim a 2 1/2 Star rating was lying & I wanted to demand my money back.
Bed bugs, dirty walls, unclean bedding and air conditioning vent working poorly, just so disgusting I laid on top of the bedding on the towelsame and was bitten by fleas or bed bugs. ..dirty dirty dirty my God disgusting Nice looking on the outside, decent location brightly lit. ..dirty inside disgusting
The location It was filthy.
NOTHING!!! Dirty!! Noisy!! I was staying in 1st floor and could hear people talking, driving, chatting, partying or whatver they did in the parking lot and rooms. I couldn't sleep at all that night I stayed there. Also the rooms were so dirty.. sheets had stains.
The bad is comfortable bu not clean. If you dont have to, never choose this hotel I think place is not safe and not clean enough.
Nothing at all. Room dirty, bed hard and had bed bugs. The owner was rude. We stayed for 1 night and cancelled the next day. It was blood stains on the mattress and bed. Underwear left in bathroom.
THE HOTEL WAS SO NASTY THE AIR BROKE BED BUGS IT WAS JUST ALL BED I WILL NEVER GO THERE FOR FREE WALLS DIRTY RUGS NASTY EVERYTHING
This guest did not leave comments about this hotel.
Sleeping in the car is safe more than this motel please if you family with kids DO NOT book this motel Everything