everything ok nothing
Nice staff, clean room, especially great breakfast. This hotel served fresh orange juice and eggs which are order-based on customer's request.
The concierge is an absolutely delightful, sweet and helpful person. She really makes you feel welcome. The breakfast table is excellent and I was amazed at the variety. There are not a lot of places that have flax seed and wheatgerm on the table along with the more traditional items. Excellent! The rooms are very clean, bright and light and the beds are quite comfortable. It was a little hot in our room; some airconditioning or just a fan would be nice.
The staff were all very friendly and helpful. Breakfast was good and well presented as a buffet. The hotel is close to the Christuskirche tram halt for travel to the centre of Hannover. Our room felt chilly in the late evening.
The breakfastbuffet was excellent an the staff very friendly
Location near u bahn giving easy access to Hanover and surrounding areas, Excellent Breakfast. Helpful and friendly Staff and Manager, Bedroom and bathroom to high standard.. Busy road could lead to noise during the night.
Service from hotel staff. Location near metro station. Sauna. Rate of 49 euro/night was ok for the hotels present standard - but I would not consider this hotel should the rate increase. Much noise from traffic on daytime due to room facing street and windows not soundproofed (only 2 glass windows) - and the reception could not offer earplugs. No refrigerator in room. Breakfast quality below avarage - limited selection of bread and much bread was dry.
It was excellent. I had a seperate living room/kitchen at a great price (offseason)
Really attentive service. Being able to borrow a bicycle made a big difference, as it brings the Maschsee (incl. Fest) within easy reach. Breakfast was very extensive, and the price was extremely reasonable.
Nice athmosphere, excellent breakfast, good service The signal for wierless internet was very low.
Big clean and comfortable room with bathroom, very hospital personnel, tasty breakfast Far from city center
tv wrong side of the bed, no minibar
Easy walk to the centre of town and the railway station. Good local restaurants. Helpful staff. Basic Rooms are very small and do not have a toilet.
Good location-about 10 mins walk to the city centre. Staff very friendly and approachable. Clean and tidy-very acceptable hotel for a short stay, and good value overall. Excellent that BBC World is available on the TV, and a couple of channels in English. This is not always the case in German hotels-even one's with a higher star rating. Grabber and co. run a very efficient establishment. Given the star rating, it obviously does not have "all mod cons", but perfectly adequate-and would recommend to travellers, even more so if you are travelling on a budget. A little more selection at breakfast would be helpful.
The hotel is located not far from the station, in a quiet neighborhood, price and quality in line with expectations. The owner is very friendly.
Front desk clerk was very friendly and helpful. My room on the first floor had a balcony overlooking the street which was very nice in the evening. Being on the first floor, hearing the front door bell for new arrivals became a bit annoying. It would be nice if that could be turned down or off after 20:00 in the evening.
Nothing The hotel manager, a middle-aged man, was hostile to me because I am Asian. I can speak English well because I am an Australian. He smiled and was nice to the German guests. With me, he was angry and rude and shouted his replies to me in a gruff way like I was dirt. Unpleasant and nasty. I cut my stay from seven days to one day because he was mean and horrible just because I am Asian. Even the taxi driver said this man is famous for being nasty. I would recommend you not stay there unless you are Caucasian.
Small hotel near the city forest, nothing fancy, good value for money.
the breakfast was excellent, leisurely.
Friendly staff, large room.
Ease of access to local transport, proximity to sights and shopping (Christmas Markets). Also the inclusion of a transport voucher for the duration of the stay. The only thing I would have liked for this stay was a bath in the room, in addition to a shower. The outside temperature was very cold and soaking in a hot bath on return from visiting the markets would have been just the job!
Very friendly and helpful staff & good internet facilitation. No access to individual ironing facilities, minibar selection was poor.
Location No kettle in the room but was supplied with one on request
Functional. Clean and exceptiopnally well positioned for railway station and main shopping areas
toliet clean and have heater room is a little small
The room was an amazing comfort for the price. It had a bar fridge and maybe the best shower I have ever been in. The hotel tries to squeeze money out of their tenants everywhere other than the room. Wireless internet is available at 17 cents per minute. That is by far the most ridiculous rate I have ever heard.
Its cleaniness, and good location. A swiming pool, or gym was missing to make the stay perfect. I had a lot of available time, and I would have liked to have the possibility to work out.
Offer to check-out later, 3 hours later without any extra charge.
location and the front desk staffs very helpful.
Great value for money in a prime location. The staff spoke better English than I do.
A lot of attention to small things that makes it nice to stay really nothing
clean rooms - good breakfast parking not available when requested
A very relaxed atmosphere - the room was relatively large and meticulously clean.
Staff were friendly and helpful The 66 stairs to the room
that it was clean
Friendliness of staff, especially as I speak hardly any German! Cleanliness of room and hotel generally. Finishing touches like the hot water bottle provided (but not needed as the room was warm).A "home from home" feel.Tasteful buffet, well presented and delicious. No
Really nice place to stay. Very good situated - just 5 minutes by feet from the central station, in quiet place. Clean, small with very friendful stuff. Very good.
The space and comfort of the suite.
maids coming in rooms even though do not disturb signs on doors
Very clean, and extremely well situated in relation to the main station, as it stated in its claims
The location is near the central station. The staffs are not so professional and the room is not well organized.
I would have appreciated the parking to be included in the price of the room.
Bathroom; e-box with TV, internet and movies The breakfast was a bit poor
The best part about this hotel is it's proximity to transport and the city centre with the aircon not operating below 24 degrees, it was too warm in the rooms, so with the window open it then became too noisy from the street below, and toilet too small, and the high cost at exhibition time time
The price was very good, the location extremely good nice stuff
Modern and functional design, comfortable room, excellent facilities.
nice hotel staff, very good location, convenient and clean room
Hotel was well maintained and the staff were friendly and helpful. The tv was too small to watch and had a poor selection of channels.
Good, friendly staff A laundry service or self service laundry would be good
Only where it was situated
Close to everything in the city centre. Tiny room, did not feel secure, no safe, looked like not updated since the mid 70s
staff were very helpful
Excellent buffet breakfast
The hotel is a short walk from the main train station. The hotel is clean and well run by friendly staff. The breakfast buffet is good and although I didn't eat in the restaurant, friends that did were very complimentary about it. As a business base in Hannover this hotel is ideal.
We have stayed at this hotel 3 times now when visiting the Christmas markets. It is clean, warm, comfortable and convenient. Although adequate, each time we have been here our room has been smaller than the last. We thought it odd giving visitors from the UK a London themed room.
The staff were very welcoming, we managed to change our room on arrival.
very good location the room was to small, the ma trace of the bed was to soft and uncorfotable.
Great location right in the city centre
That it is lying near center of town and near sub way. Good breakfast. The prices that is pushed up during exhibitions. That means that next year we need to look for something else.
Ideal position Restaurant was closed which was inconvenient
Only the situation The rooms size are so small, the bed too and prices very expensive
Receptionist extremely accomodating & helpful Breakfast was very average
Great location. Fantastic breakfast
the locaion the room was too small, there wasn't a coffee kit in the room
Bright, clean,modern hotel.Fantastic breakfast. Excellent value for money.
Modern, top quality hotel with friendly staff. Faultless. Expensive breakfast.
friendly and helpful staff, very clean and tidy unsble to dine in the restaurant one evening due to a private function
Very nice stuff and a hotel with a fresh design and high standard for cleanliness.
Location. cleanliness, food, service. No hot water in the morning. (about 08:30)
Hotel in good location, friendly staff and a very comfortuble hotel Could of dsone with a English channel on the tv, Again prices seem to be for buisness people on expenses
At Steintor, there are several dance clubs with full of hospitality. The hotel locates close to there.
good size of room, nice views of the park expensive internet and drinks at the bar
Very good value - price Breakfast should be included in price
Location Size of the rooms and price of breakfast
Location. Right on the Hannover Hbf. In the middle of everything. Very friendly staff. The view to the Ernst-August-Platz.
Ideal location (right across the station), free mini-bar, nice staff, decent price Expensive wifi
being centralized located. Very good breakfast. friendly staff.
Very good location 1 minute from HBF .7 u-bahn lines and s-bahn and busses areconnects you to any spot in the city.we were there for the IAA and the MESSE was 15 minutes by 1 subway line .very close to all the shopping spots(galleria kaufhof 1.min,karstadt+c&a 3 min. Ernst-August-Platz gallery mall-2.min.) reception staff were pros and gave top service.the free internet terminal at the lobby very nice - as in hannover there isnt any free wi-fi.We didnt eat at the hotel as the Train station offered so much food choises.but the buffet for 15 euro p.is good with bacon eggs etc... all hannover hotels prices were sky-high for the IAA but got a nice deal through booking.com room was very big .free minibar was a nice plus.will stay there again. the hotel is a little bit out dated and need a little face lift - bathrooms and furniture are a little old and start to show their age.also as previous ppl said no AC in rooms the room will be boiling in summer.in 24/9 with 8 deg. out the room was A+++.AC is a must today in every bussiness hotel.also the tv sets need to be refurbished to LCD and would be nice to add more english chanells in the tv.
The location is excellent and the rooms are spacious
The helpfull staff The dinner buffet
exceptionally friendly staff
honest and pleasant hotel, in a great location with close proximity to central station and in a nice locality for dining choices.
Very friendly and supportive personnel, pleasant room, excellent breakfast Soap was liquid in a dispenser. No hand lotion, shampoo, etc
Very close to station and city center. Bed wasn't very comfortable, walls are too thin. My snoring neigbour kept me awake.
Not too much - hotel was very overpriced. rooms very old - TV not working and no light by the bed. Overpriced, old rooms, noise from road in the morning, dirt. Hotel taking advantage of Messe by upping the prices
nice room and breakfast buffet
The centralized heater is not on, but it was too cold for me in the late midnight. They provide a personal movable heater for me.the hotel is very quite at night. no
The breakfast service was satisfactory for us. The reception staff was fluent in English. The room was a bit hot due to the strong sunshine. (We stayed the hotel in early summer.) It's better to have a better cooling system.
Breakfast is excellent, hotel staff is very nice and friendly. Check-in is too late (14,00), the room should be available at least at 12,00 a.m.
Food Lack of basic data e.g 'do not disturb' ; 'room ready for cleaning', chairs for 2. Soap, shampoo etc as per other hotels at equal price
hotel was as good as i expected. i had a room with a view on rathaus. it's really nice specially at night i think it's too expensive. i've been to better hotels in europe for much lower price
Central location. Good room with nice view of the town hall. Good room accessories etc. The hotel is incredibly ugly from the outside but that does not concern one, when one is inside. However the room ceilings are very low and the rooms are incredibly stuffy and hot even on a mild day. It was necessary to keep the balcony door open and have an electric fan working all night. Would hate to be in the hotel in the height of summer or in winter when the central heating and airlessness of the room would make it unbearable. This is a structural flaw in the hotel. So...in June, the hotel was good value for money, the airlessness was bearable but i would not be able to recommend this hotel to anyone in spite of all the positive aspects.
Excellent location. Friendly staff
Near dinner street and subway station It is no air condition inside the room,which it should be tough to stay in summer time
Very friendly and helpful reception staff, great location (in the city centre and walking distance from the main train station), cosy atmosphere.
the breakfast the staff was very friendly the room was dirty , the bathroom was very dirty, and the worst was the noise all over the night if somebody uses the toilette in every other room, you can hear it in my room. terrible experience, i didnt sleep one minute in this hotel
The rooms were spacious, the breakfast was good and the position was closed to the center.Shopping and central railway were 300 meters from the hotel.
I did not like my stay in this hotel I hope they would improve value for money. There was hole in carpet, which was closed with different carpet. The walls were recoloured in an inaccurate manner. Overall the design was very very poor. And all this for more than 200 EUR per night!!!
the size of the room yes the bathroom size was too small...very uncomfortable
location. the hotel's furniture and carpet look old and give you the feeling that they are not clean.
The hotel was quite, rooms large and comfortable. The website did not make it clear that the spa is out sourced and therefore opening times are unpredictable depending on when the external operator decides to close or open!
There is a disco near/under the hotel and the noise on the Friday and Saturday nights we were there was very loud and continued until well into the early hours.
Liked everything; friendly staff, clean comfortable room, great loction for town especially the station, taxis available outside should the need arise. A pity, my room did not have a safe.
Theşr SPA and restaurant The room was furnished very old fashioned materials.
The staff were very polite and the room was large and comfy
The hotel staff were very nice and everything we wanted to visit was within walking distance.
easy acsess to the heart of the city
close to train station, staff who I think were the owners or managers, were exceptionally helpful, and went out of their way to help us. The room was clean and comfortable and our stay there was very pleasant. Good value for money. The hotel could do with a re-vamp inside, but this would not put me off staying there again.
The staff worked extremely hard to be helpful but they seemed to be overworked, working very long hours. There were only 2 members of staff on duty for my entire stay of 7 nights. On arrival, I was told that there had been an error with the booking and my room had been double booked. I was transferred to another hotel but given a much smaller room, which I was not happy with. Eventually a member of staff said that an error had been made and my original room had not been double booked so I re-packed my luggage and was transferred back to the Orient. By this time, it was evening and I had wasted my first day of holiday.
handy for hautbahnhof everything was fine
The central location is the main advantage of this hotel (a few minutes from the main railwaystation and a few meters from a tram stop). It is clean and pleasant taking into account low price. There were fridge and safe-box in the room. The windows in my room faces very small yard and air in the room was closed, in addition there was smell of smoke but i had ordered non-smoking room
Noisy room: bad noise isolation
A room is bland new and large. The outward appearance is not clean.
Great location, good value for money and friendly helpful staff. We would definately recommend this hotel to anyone.
An excellent hotel.
Andor Hotel Plaza is a very nice value for money hotel with very pleasant helpful staff, the hotel is very clean and comfortable, this was my second stay at the hotel and if i return to Hannover i would certainly stay there again
The friendly staff make the stay so much better.
The Hotel was comfortable and the staff friendly. The USP of the hotel is undoubtedly its location. Barely 2min walk from the main station and also the shopping and bars. The prices were on the expensive side but thats a given during trade fair dates. Room was smallish but comfortable. Recommend for business travel.
Great location, very nice room, fair price and nice staff. Maybe a little more space for clothes... We were two people with rather large suitcase and we had to leave most of the clothes in the suitcase because there was not enough place to store them...
Good location. Not a single thing to complaint about.
location breakfast could have been better
Good value for money hotel within a few minutes walk to the train station and 20 minutes journey to Deutshe Messe.
Excellent breakfast buffet...! Noisy...
Dinner Rooms are veryup-to-date, but public areas are "old"
Staff and location.
I liked its city centre location, the resturant and bar all spoke english and were very helpful.
Beautifull located in the centre ofthe city High price internet (EUR 12,50 per day) not included to the expensive room
Good location, good value for your money
room comfort, English speaking staff, tasty food, location nothing
Great value for money. Very comfortable hotel. High standard service Rooms could be redecorated.
The location of the hotel was perfect, within walking distance of the main train station, shopping centre, Christmas Markets and all bars and restaurants.
Just great. No complains, just perfect stay.
it was excellent services I dont' feel any thing , it was comfort
excellent breakfast and good location low speed wi-fi inretnet and I can not used Skype (but good connetion), bad pillows, noisy
I found the staff very helpful and friendly and the hotel was very comfortable and accessible to surrounding areas
Central location, nice lounge, good restaurant. Staff fairly friendly Unstable/not working wireless connection. Staff did not understand the criticality for business travellers to have accesss to internt.
breakfast was good room was very tiny, dirty and smelly
Free WIFI, Very close to the central station just 8-10 mins walk, very well located, breakfast was good enough, staff was very helpful. nothing
Friendly & helpful staff. Spacious room, close to shopping & restraunts.
it's a very nice hotel in the centre of Hanover. Everything was really good for the 3* hotel!
Although a good walk from the station it is very well placed for sightseeing and they serve a good breakfast On a noisey road, wouldnt like to stay there in summer as no air conditioning and having windows open would be a problem
The trouble taken by staff and especially Mr Kurt Luehmann to find out information for us; and the splendid furniture ion the Chinese room. No
Value for money, clean
The staffs are helpful and good customer service bathroom too packed
The room was cheap, clean and equipped with all necessities (bathroom, bed, desk, free WiFi TV [not used]). The location in the town center allows for a direct access of many interesting places in Hannover. All in all the hotel offers very good value for the price.
good location in the center, clean, simple and basic but good value for money could hear my neighbours snoring, taking showers etc. several rooms away
Nice hotel at a surprisingly low price given its central location. Wireless internet was reliably functional. Some of the rooms require the doors be renovated, if not also basically fixed (e.g. I had one with a lock where the main bar could not be used).