in the centre of the old town of Pisa and a car was not needed. Directions to the hotel were confusing
The bathroom was excellent - always a big plus. The location is right in the middle of Pisa - five minutes from the main shopping/restaurant area and the tower/duomo. The bed was a bit hard, but the room was beautifully decorated and came with a plug-in mosquito killer. The series of automatic doors can make it feel like a James Bond set! Arriving after 9pm, you have to check in at their sister hotel a ten minute walk away - a difficult task in car-hostile Pisa and something that makes it all quite complicated, especially if you don't have a detailed street map of the city. They're all very friendly when you get there, though.
It's a clean and nice hotel, with wi-fi, very good located. In one of the days we stayed there, we enjoyed a very rich breakfast at a 5 star related hotel. The reception is open only a few hours a day.
Location - very close to major sights. Small and intimate hotel
The hotel was easy to find and the room comfortable, clean, very attractively furnished and decorated with excellent bathroom/shower. Lovely. There is no one available at the reception desk in the morning. Although possibly an unfortunate but "one off" problem, the one member of staff who serves breakfast was late to work so breakfast was not available until well after the published time.The taxi requested the night before was not called until after the time it was expected to arrive. These things made the morning time before an air flight rather tense due to lack of time.
Our stay at the hotel was wonderful. Fab location, lovely breakfast,lovely room.
All the staff were very friendly and helpful. Lovely room. Great location.
The room was lovely and the staff were extremely helpful and welcoming. It is a small hotel so doesn't have a 24hr reception but in return gives a family type welcome. The restaurant was very good too and the staff there were also lovely.
breakfast room was very cold
Lovely comfortable large rooms with antique furniture. Great location - in the centre of everything and right on one of the busiest shopping streets. As the hotel is located on a main shopping street - the noise of an evening / night can keep you awake at night if you have a room which looks directly onto the street.
The design of the hotel was a medieval age design and was so nice. The room was clean. The staff was not good at english but they were kind and helpful. The location is in the middle of the train station and Pisa tower. You can walk anywhere in Pisa. The bathroom was very small but it was clean.
It was very clean and I found the staff multilingual, very friendly and helpful. The heating did not work, so they gave me another room, which was fine.
The landlady was extremely friendly and helpful, and the room clean and very stylish. I would highly recommend this for anyone staying for a few days in Pisa looking for a small, family-run place to stay.
Gaia and family and extrordinary. The building was clean and well kept. Close to tower etc. Great friendly dog! Only bummer was the loud road noise due to location, and then no breakfast provided, but we loved the place and people. Just take your ear plugs and some coffee to prepare yourself in the nice clean kitchen!!!
everything, friendly atmosphere, comodity, breakfast, the house itself
Very comfortable room and excellent bathroom. Staff charming.
the room was good. Free internet is a bonus no
beautiful room, lovely staff
The owner was extremely helpful. It mostly felt like we were guests in her house.
The owners were really hospitable. The villa was impeccably clean and beautifully furnished with antique pieces throughout.
Not far away from the city centre..better if you have a car though. Parking free nearby. The owners are very friendly and helpful! Very clean room and very nice bathroom.
A very nice and cosy bed&breakfast. Clean rooms, good breakfast, very friendly staff.
This hotel was probably the highlight of our Toscana tour.Hotel owners are lovely young couple. Most helpful, friendly, nice people. Great care has been taken for the attractive decoration. Everything has been considered in the rooms. For us it was 10 out of 10. Recommend to everyone.
I chose this hotel based on its advertisement and charm. Unfortunately I was deceived. There is no home made breakfast or cappuccino as listed and the owner/ manager is never around. When I asked the help that offered only cornflakes is this a regular problem she said yes. Every week she has customers upset with what is advertised and what is provided. I emailed the owner/manager to address my concerns and got zero response (sent over a month ago). Other concerns: broken leaky shower, 1 floor towel for 2 people to use as a bath towel. Broken traps in the bedroom that you will find as you stay. Laundry of the hotel hanging outside your door. Poor décor, freezing temperature setting and absence of the management to raise any concerns. More than anything I am disappointed because of how great the advertisement sounded and the lack of care the owner has for her patrons.
Location cleanliness staff
The entire place was very clean and spacious. The owners were extremely friendly and helpful. They provided us with a map and answered any questions we had. It was actually raining when we were in Pisa and they were kind enough to lend us umbrellas.
It was as described and easy to find. Close to the airport and they made it really easy for us to check in!! We would use them again as they were wonderful and having everything we neede to make an early flight out the next day! Thank you B&B Pisaland