this hotel is clean & comfort, good located near the train station. There is complimentary tea&coffee at the lobby
We were in many cities and hotels/hostels all over Europe, but that hotel was the best prize/value we ever met. The staff was helpful, the room was clean the the matrac was comfortable. Super bathrom and kitchen. So that was four star for the prize of two star...
staff very friendly and helpful
Clean, quiet, well connected to the city center, we struggled a bit to find it - the room was a bit too warm
Convenient, even though not in city center: round the corner from a tram stop and a very short walk from the underground train. Staff helpful with suggestions and directions. While an excellent value for most of our stay, we paid +/- quadruple the normal rate for our first two days -- because, though as most hotels do, GLH charges premium rates during the Bookfair.
Iam sorry nothing. It was the worst staying experience i ever have had.
price, location and cleanliness none
whereas the hotel is not in the city center, it still very easily reachable
Large room, very comfortable shower
Easy to get to tram, U or S trains, The restaurant was excellent, internet access/signal strength execclent, Rate from Hotel room phone was better than my cell phone to call USA. (.52 for 3 minutes) Coffee Maker & Refrig great little cook top and Microwave too, but no Iron
도심 접근성은 나쁘지 않았고, 동물원앞이라 호텔 찾기에 어려움은 없었습니다. 안내 데스크 직원과 의사소통(영어)에 어려움이 있었습니다. 불가피하게 이른 아침 도착하게 되어 사정사정해서 추가비용없이 일찍 체크인해주는 것으로 알고 빈방에 잠시 머물렀고, 이를 함께 간 두 가족이 함께 여러차례 확인을 했음에도 결국 다음날 얘기가 바뀌어 있었고 하루 숙박요금을 추가 지불해야 했습니다. 의사소통에 실패했을뿐 고의는 아니었기를 바라지만 너무 노골적이어서 사기당한 느낌을 지울 수 없습니다.08:00시 체크인이 가능하다고 안내되어있지만 막상은 방이 비어 있을때만 가능하다고 하니 호텔 맘대로지 그걸 우리가 미리 알 수도 없는 노릇이고..
The design of the hotel and simplicity. The breakfast and food options are asking...need to improve.
Very friendly and helpful staff and really nice, comfortable and exciting rooms. The rooms have personality and style! Good bed and nice bathroom. They have a very good restaurant (see reviews on Open table), which we didn't try though. Good value for Money Location: it feels a little off and the immediate area was a without charm. Taxi to the city centre is 12-15 minutes and about €12 and going to the Messe (our reason for the trip) took 20-30 minutes (Walking and one change). Nice, but next time we'll stay closer to the Messe and restaurants. Only big dissapointment is breakfast - very average and cost €18
Excellent service making checkin and checkout a pleasure friendly staff
location and the room was good Staff were not very helpful regarding info on the area and not very willing to help when asked for restaurant recommendations etc. Also the bar was only open one night and very expensive
Great idea - free self service coffee machine making excellent coffee, free still or sparkling mineral water to take with you on your day's outing. Easy access to public transport from the hotel, and a cheap bakery next door, so the free coffee + cheap pastries made for a great start to each morning. Small, dimly lit room, basic but adequate. Slow wireless internet.
No heat in the room
Reasonable business class hotel Would prefer if there was a bit more lighting in the rooms!
Efficient, friendly staff. They allow you to choose the room design that you like. The rooms are fantastic!
Originality of the decoration, kindness of the staff
High quality everything--from the staff to the room facilities/design--wireless internet, place for my ipod. I felt better than at home :) Very cozy hotel with great service and nice friendly people. No
very friendly desk personel, high class clean, very good design and comfortable bed. out side of this hotel restoran name is Vapiano is excellent and very cheap
This is, by far, one of my best hotel experiences ever. The staff is amazing. The restaurant is incredible. The chefs take personal interest in the customer. If you do not need to be in the centre of town, I would encourage a stay here. They are amazing.
Not much really. 3 stars...lol...more like 1! First Beware! Internet access means they have one old computer in the lobby that you can use, albeit no one else is! They do not have wifi access! Also room was a bit depressing I couldnt wait to get out. Its okay if you are with a few friends trying to save a few bucks...but this is a 1 star hotel. Also...I usually never review but had to for this one.
The proximity to the zoo and the airport were excellent. We loved the excellent zoo. I have looked forward to this for a long time.
location and clean room Rooms need a refurbish
Location, cheap, good quality Smoking in the lobby
staff, very help full and polite rooms are bit out of date and not corresponde with price during the fair
Staff was very friendly and spoke English. The location, right off the ZOO U6 stop, was very convenient, and it was walking distance for me to the Konstablerwache U5 stop.
The location was good - close to the UBahn and Strassenbahn, the staff was friendly, and there were free apples in the lobby. The facilities did not match the pictures from booking.com, the room furniture was very old (including a radio that looked like it came from the 70s), the curtains were kitchy/old, and the overall feel was rundown.
Quite Could have been better if I had stayed in main hotel block
Nice spot, Metro just in front of the door, nice people, good beds. No comfort hotel but perfect for a citytrip or conference stay when the conference hotel is too expensive.
Convenience to City Centre; also an employee of your establishment stands out as one of the most helpful, considerate and friendly persons in your hotel. Her name is Dorothea Reif, she went out of her way to make our early morning arrival, a pleasant experience by arranging a room right away. Also, several of your staff assisted us in obtaining tickets for the tram - we certainly needed all the help we could get. We found the room a bit small, that would be our only comment.
clean, quick & easy loud, buildingsite next to hotel
The bath room is big comapre to the price, quite clean. the hotel don't supply iron.
The rooms where clean and cozy. Nothing in particular
Clean, inexpensive, good breakfast difficulty getting a taxi
Hekpful staff. Availability of transport to city centre. Cost
This was our second stay at Motel One in Frankfurt and as for the first stay the experience was great. If I had known Motel One hotels were throughout germany we would have stay at them in the other cities we visited. Rooms could have been a bit bigger
The staff was very helpful and nice. Although it is not right in the middle of all the attraction, it is still very well located, only a few stops from the city center by tram nr. 11, which stops right in front of the hotel. No free internet anywhere in the hotel. It was a little bit on the expensive side, but I guess we may have been there during an important event in Frankfurt, when most hotels are more expensive.
nice design, close to the city had to pay extra for parking
Good location, clean and quiet.
Nice comfortable hotel, close to the centre but in a calm residendial erea
The lobby and registration area are very inviting and stylish. The staff was very helpful. The beds were great and the breakfast was excellent.
cleanliness of the room
hotel staff were very friendly and helpful everything was ok.. only pillows not very comfy
The room was very large and everything was very clean and upper class.
In a quiet area, yet very central to shopping areas. Great breakfast. seems new, or recently renovated
the staff was helpful, rooms were clean
Quiet neighbourhood, and quiet hotel. Very helpful reception staff.
Convenient location for my purposes, car parking was very secure although perhaps pricey. Air conditioning in the bedrooms would be welcome for a summer visit.
Bright and airy atmosphere. With one exception everything worked easily. The bed was very comfortable. The staff were all very friendly and helpful. I would have liked a little more in the way of a "personal touch" to the room. The shower head was defective and if I had been staying longer I would have asked to have it replaced. I would have appreciated some mini toiletries (as is normal in hotels of this standard). I tried to only have one towel changed after my first night but despite doing as instructed (placing the towel I needed replacing in the bath tub) all my towels were replaced. I therefore kept the Do Not Disturb sign on the outside of the door in order to stop my room being attended to at all. Breakfast was fine. Very nice to have fresh bread served but please could it be sliced properly, in a machine before putting out; leaving this to the guests to do with a bread knife is neither hygenic nor practical.
Friendly staff at desk. Cracked santary ware.No shower curtain.Lack of hot water.Smelly room.Uncomfortable bed/bedding.cheap room furnishings.Barely adequate breakfast in contrast to the sumptious feast promised.Overcrowded dining room making it impossible to sit comfortably to eat. In short, the worst hotel from your site I have ever stayed at....no way is it worth 3 stars and must rank as the poorest value for money I have ever experienced. you should check it it yourselves with a view to removing it from your register.
Excellent location for shopping, near S banh, breakfast ok. Need do general cleaning!
Front office staff was pleasant and helpful, spoke great english. Good breakfast. run-down room, needs updating. (rm 400) squishy mattress, one bed had loud springs, every time my husband moved, it made unpleasant sounds.
excellent location near to old town, very clean. Our lady receptionist was extremely friendly and helpful and very pleasant no
the hearer didn`t work
Good location, easy access to subway, close to city center, quiet neighborhood bath tube does not have a curtain to prevent the bath room to be completely wet when someone is having a bath, needs a holder for the shower on the bath tube so one can use both hands to wash himself
Nice clean rooms. Good value for money. Excellent sumptuous breakfast included in the rent. Great hotel that I will recommend to all. Nothing at all
that it was clean there was no kettle