When I made the booking the showed that there was shuttel ,but there was not
Poor lighting which could not be adjusted- almost impossible to shave or apply make up in the dark. Poor room layout for two sharing-no privacy for toilet. Poor wardrobe space. Internet facilities inadequate for business.
The design interior of the hotel. Very bad customer service. No business center to print important documents. First time in my life to see a respectful 5 star hotel provide a playboy Magazine in each corner of the hotel.
Very comfortable room and bed good internet access excellent breakfast valet parking A little bit too dark. Extra payment for breakfast is 'strange' when looking at the high price of the rooms
Quiet, staff spoke english, near the train station.
The funky mood of the hotel, excellent staff, unique Euro style. Loved the waterfall shower! I would have liked more pillows/blankets and more towels.
The spa was the real highlight and was exceptional. The restaurant was also first class. Staff were very friendly and I found the location was ideal (between the IAA site and the city centre). Would recommend and stay there again during the next motorshow in 2011. The room (although well designed and very clean) was on the small side and felt a little cramped, particularly in the bathroom.
Excellent Location, comfort, modern design and helpful staff Price, expensive...
Superlative! Top hotel with top service and beautiful design. Standard rooms are cut same way rooms in other hotels are but with great design. To get in real touch with what hotel roomers is, better book a Select or even a Deluxe room. Valet parking is very good but no entrance to park your car while unloading. You have to leave it on the road with traffic passing by. Thinking about the hotel and the price of 29 EUR I expected more "crazy food" during breakfast. Despite this litle remarks, everything was perfect!
The staff upgrade our room to Duluxe room as a gift of our honeyroom trip.
Excellent location right beside the train station. Nice and clean room. Quite reasonable price.
Very modern and super clean.
The staff were wonderfully helpful and you could not get a more accessible and central hotel. The rooms are budget however, equipped with phones, wifi (a 5euro /day cost), TV etc. No hairdryers.
Good location, near by Frankfurt Main Station by walk, its only three minutes. A little bit noise at night time because of other guests. There are sounds from heater pipe when you open it.
Close to the railway station, shops and restaurants. Cheap, clean very convenient for one of two nights. Breakfast was basic but very nice. The pillows are extremely flat and uncomfortable. I was charged 10 euro to connect a second device to the Internet.
Very central in the middle of the city. Easy to find , Clean . Quite
Everyone was very helpful, friendly and went out of there way to help. It was by far the nicest hotel during our trip. Location was great, close to everything. The hotel was very clean.
Absolutely nothing Cleaning, house-keeping service, provide the truth about the bathrooms since there's no rooms with bathroom
Distance from Railway station , Free Internet, Cleanliness,helpful staff. Size of room was small - but manageable
Efficency, centrality, value for money Unfriendly staff.
Very polite and helpful staff. Great location. Would have been better if breakfast was included in the price.
the way for helping you for the best. this hotel you fell you are in your home evry think was good.
We were in a large group and we were individually attended to swiftly and courteously. Our room was well prepared and comfortable. A big positive was that we did not have porters bothering us to take our luggage when we were more than capable of carrying it ourselves. It would be good to have an a la carte menu for breakfast as it is expensive if you only want a light meal.
room comfort breakfast is tooooo expensive.most people don't have breakfast at the hotel especially if you have a big family. hotel can make more money if breakfast was more affordable.
Convenient and efficient. Expensive breakfast, so room service options were better
good location, I like big hotels breakfest prices and quality, it's not for 5 star hotel level.
Rooms are comfortable. Modern hotel in a good city location for the Xmas market. Bathroom a little small for an expensive hotel. Bar prices are very high. Breakfast prices also very high 29Euro per person. We ordered room service for breakfast - croissant x 2, jam etc and coffee for 15 euro, the croissants were mini croissants - so again thought this was very expensive for not much.
Rooms v comfortable but a bit too warm Breakfast very expensive - no options just set 29 euro
the rooms did not have high speed internet connectivity. very surprising for a business hotel. the hotel consisted of 2 towers across the street from each other - the one across the street had inferior amenities
clean, comfortable room, quiet area, convenient, a very nice experience it was very warm and it would be nice to have room fans, but this was a minor problem
The hotel offers excellent value in the city centre of frankfurt
Helpful, friendly staff with good english. Lovely room, clean with well stocked mini bar. Great bathroom. Good location close to main railway station and a straight run to the Frankfurt airport.
i liked that it was walking distance from city centre and provided descent services the cleaners were turning off the heating after cleaning and the room was cold in the evening when i was going back
They had free wi-fi and coffee. Location was convenient and staff was really helpful and friendly. The buffet breakfast was a bit too high.
It is very convenient for the main railway station in Frankfurt and at a good price.
Location. Near station and city. Could walk to most places. Quiet.
Friendly, no long wait There was no airconditioning, just a fan on the table. When the weather is hot, that is not so nice. But it may come with the prize level it has. I could live with it.
location, clean and quiet room, huge bathroom, worth for money, free internet connections small room
The location Small bathroom
Style, quite, service
Going out in the evening to pastures new I have stayed in Le meridien Hotels in Frankfurt and Koln this hotel does not come close to the standards at the others
great location for what we needed to do and see lots of road works right outside...glad we were there on the weekend
Close to the main Train Station
They charged our card an additional 700 USD without authorization!
The welcoming and friendly staff and high standards in all areas Would have liked to be able to make tea and coffee in room
The superior room was wonderful, very spacious, with a nice view to a round-about with trees, traditional old German houses and scysapes. Frankfurt in sum! We waited a lot to do the check in. Maybe because it was prepaid and not refundable!
An excellent name and the staff at this hotel certainly held up to their reputation. I would certainly recommend this via booking.com since typically you will find a good value price.
Excellent modern design of room; Staff very helpful.
Situated very close to the railway station freindly staff
i dont really have nothing that i liked considering the price i paid
Fair enought that they charge a fortune duriog the Book fair in Frankfurt but I would then expect that the service is better ( iron, web, TV) When I order an iron, it would be good if I got an iron board with it :). Foreign newspaper, umbrellas when it rains, etc.
cleanliness in the room, design of room, friendly staff location of the hotel
The staff was lovely. Only 10mins from train station. It was value for money and ok for a night. Rooms very very small. Recommend only for an overnight stay
nice and quiet with friendly staff. The bathroom was tiny! Also, the breakfast was so-so.
Nice breakfast, clean room. A little bit far away from central station exit.
The room was clean and prepared upon arrival.The bathroom was clean and had shampoo, hand and bodywash in it. Hot water comes fast. The breakfast menu was excellent if you keep in mind that you're not staying at a 4 or 5 star hotel. The staff is friendly and cooperative and the receptionists spoke English very well. There's a supermarket very close to the hotel and a pharmacy further down the street. It's 2 kms away from the main train station (which takes you every where), that was somewhat of a long walk for each time we wanted to go somewhere. Even though Frankfurt is a safe city, you'd feel uneasy walking there at night; the weather doesn't make it easier (Nov,). So sometimes you're forced to take a taxi either to the train station or wherever it is your going, but Taxi's are expensive there.
Abt. 15 min walk to the central train station. Near enough to walk but away from the noise & business........... A lot of "Halal" joint nearby!
it was perfect, very clean good price and good brekfast location, 20 minute away by foot from the center and the metro was 15 minute away..
Very good room - spacious, clean and well appointed. Very good choice at the breakfast buffet Reasonably priced. The hotel has a pleasant little bar but it is never open. It would have been nice to have had a relaxing drink after work.
reception, taxi to the airport, breakfasts it was little bit noisy. The next time I will order the calmest room in the hotel.
the location, close to the train station the room is not easy to go to-lots of stairs........
The Breakfast is excellent
Access to center
Breakfast Noise from street was to loud
The room was decorated in a modern style and was spacious. The hot water pressure in the shower was excellent. Apart from the curtain issue, it was good value for money. The only window dressing was a net curtain, which did nothing to block out the street/security lighting outside - as a consequence I got very little sleep.
Newly tiled & re-furbished en-suite, spotless. Good location for train station travel; yet manageable walk to explore city; excellent over-night stay.
The staff were very good. I put poor for value for money because I'm fed up paying such a high premium for book fair rates. They are too high. I was also surprised that they charged for internet connection, this should always be free for hotels in business districts, but like the book fair room rates they are taking advantage.
I had problems after my my stay. I asked them to fax or e-mail my bill but did not even respond my mails. This is really irritating, they don't care...
The room was clean, and comfortable. The road access to the hotel is not easy, but that is because of the chaotic road system in Frankfurt, not the hotel's fault
Excellent Central Location
Low price Uncomfortable bed, noise
I liked the multilanguaged helpfull staff, fast and proper problem solving. The hotel has good connection to the airport and city center, good location for shopping and city attractions. The room was not too big but enough for 2. Breakfast has not wide selection of items, however is fresh and serving ledies are polite and helpfull.
Free internet connection at hotel lobby noisy at night, people walking down corridors slamming doors and even more noise afterwards
Very convenient! A little bit noisy
proximity to the train station and trolley was the only positive. This "motel" is located in the red light district. DO NOT BRING YOUR FAMILY HERE. No Children!!!. The entire place smelled like the Korean restaurant downstairs. My entire room smelled like Kim Chi which to me, smells like burning garbage. I had to keep the window open the entire time just so I don't throw up. The room was a low end motel room. The TV was more like a computer monitor and only a few channels. If you need to use the iron for your clothes make sure you have 5 euros on you. Its the deposit. They must have a lot of guests steal the irons out of sheer anger. I couldn't figure it out.
It's a budget hotel, yet clean, simple and tidy. Breakfast was unexpectedly good, esp with such package room rate. The area where the hotel is a bit unsecure. Hotel is not air-conditioned makes it not a choice for me during hot season.
Location, friendliness of staff, breakfast
The room smelled a bit of cigaret.
near to frankfurt hbh cleanliness
We've spent there 3 nights. It was excellent. It's very close to the main station and from there you can get anywhere very fast and easy. Big and clean room, big bathroom, confortable bad, hot water, good heating... breakfast ok.
Location of the hotel was excellent as it was just a short walk from the main station. Ideal for a first timer in Frankfurt. breakfast was good. though the request was for a double room it was arranged for single occupancy which was corrected immediately upon calling the reception.
convenient location for my business no business support services
the atentionof the reception staff...was so good the ducha the floor of the chower is dangerous becouuse is not flat, l a tolking about the inside part,, you most put a singn that will be the solutionmay be like (see your steps ) but every thing very nice
It was next to the central station. Also to be able to use the luggage room after checking out was great. The area (parking lot) between Hauptbanhof and the hotel was a bit rough. But one can not blame Hotel Minerva for that.
The sound of the door closeing on the way out !
very central...clean..efficient staff..good price.
clean room with spacious bathroom and enough towels and soap slow elevator
The friendliness, helpfulness and courtesy of the reception staff were exceptional One would have expected a lounge in a **** hotel
Staff were very helpful, offerred an upgrade to air-conditioned room which was well worth the cost. Central location excellent.
Nothing. In fact I checked out on the next day imediately. the location, the elevator, the restaurant.... no car park.
The location of the hotel is attractive , wonderful staff Breakfast needs more variations, double room is narrow, very clean,
Convenience Too close to the red light district
Friendly staff Room size.
The room is very clean. A good Chinese restaurant is close to the hotel. Most of staff were friendly and helpful, but one staff lied to us. When we wanted to check in, the staff told us there were some problem with rooms and he located us a room in a 4-star hotel which was far from the main station. However, when we intended to cancel the reservation, he gave us a room in this Corform Hotel.....
Reception staff were excellent Hotel seems to be an ethnic franchise. The downstairs seems scruffy and I had stomach trouble after eating the food. In addition the hotel is on the edge of the red light district. The local area has a lot of drug addicts.
I like vew from my window,it was very nice.
Place of hotel is good but sometime is not safe.
It is next to the railway station and conveniently located next to many restaurants.
close to city center, renovated rooms.
location they didn't cleaned rooms for a 3 days, and only after 3 complaines
Close to station. Very new furnishings to rooms. Nice reception area. Breakfast was excluded. AC was poor. Street outside noisy on 1st night with bin lorries.
Location I was charged for additional night I haven't booked
we thought breakfast was included, but it was 15 euro each extra,we did not have it and had to walk miles for some food.
location the single room is more of a 2 stars hotel
I was staying in a room facing the street. The noise from the trams passing by was unbearable. It was awfull. I couldn't get any sleep. I requested a change of the rooms but I was was told there weren't any available. Most bothering was that the reception clerk told me that with the windows closed the noise can be hardly heard. It seemed like a mocking after the night ...
New or renovated hotel, hotel parking, close to railway/subway station, possible to reach city center on foot. 1. location in a industrial area (but german industrial architecture is worth to be seen) 2. closest connection with city center - bus station with wery rare traffic.
the only good thing is that its near the train station the breakfast below average, no room service after 6pm at all. noises from inside the hotel, bed is very small in bouble room, no any fasility in the room, no closet in the room
Good location, clean, good staff Breakfast is too poor. Only cold, with limited bread choice, yoghurt, coffee/tea. by 10:00, bread is almost finished and was not refilled. Parking is too much, 12 euro/night.
The hotel is in a very quiet area. The rooms were very clean with a modern decor. We appreciated the tea/coffee making facilities in the room. The room was a bit small so I do not recommend it for long stays.
The pleasant, accommodating attitude of the staff. The breakfast was very good with a great selection of items. The twin rooms are quite small to house two people.
We made the reservation for a double room and got a twin room instead and the staff were very unfriendly about it although we made the reservation 2 almost months ahead
Pet friendly, convenient access to Motorway,secure parking Cannot cool the room down in November. heating was set way too high preventing sleep even with window open
The decoration of the premises, the breakfast, the comfortable beds and the room prices.
The staff were very helpful and went out of their way to make sure we were ok. very helpful with directions and what method of transport to take to get into the city. The only thing that was a little annoying was that there was only one pillow per single bed, so sleeping was a little uncomfortable. There should have been at least one spare pillow in the room to cater for different people's comfort. Other than this everything about the room and Hotel was fantastic 10/10
We stayed here for one night after arriving in Frankfurt. The hotel is fairly close to the airport, was very clean, and gave us a delicious complimentary breakfast. Only thing to keep in mind that we didn't know before is they don't have free parking. It was 12 euro for one night, so keep that in mind. We had to pay 12 euro for parking.
Staff were friendly and helpful Hotel was basic but the price reflected four star which this was not by uk standards
Location is great. Room is small. If you have more luggages, no much space left.
The view, light in the room.
The room was new and very clean. The staff was rude.
cleanliness, breakfast, location cigaret smell in non-smoking room
Room very small, the door is difficult to open by key
The hotel is very conveniently located, only a few steps away from the main station. It is very clean and although our room was located at the main street, it was not noisy at all and we had a very good night's rest. The breakfast was very good. Staff were very friendly.
The hotel has very nice interior design and the breakfast was excellent.
A very pleasant hotel: friendly & helpful receptionists, a comfortable, quiet room with a superb bathroom, an excellent breakfast, & a most reasonable price!
The hotel is very clean and quiet although its located in a busy city centre. Its so easy to get around Frankfurt from the hotel. The wireless internet coverage offered by The Cloud was no good at all. You can only get the coverage in some part of the hotel, eg at the hotel lobby. This is not acceptable consider its not a free service. The hotel should have their own wi-fi solution.
Simple Room, Friendly Staff, excellent Location for food, easy acessible for transportation
겉에서 보기에는 멋진 호텔, 바로 옆에 편의점에서 맥주 사서 마시기도 편하고.. 욕실도 꽤 널은 편... (내용물의 질은 모르겠으나) 맥주도 있고, 쥬스도 있고 물도 있는 무료 미니바는 인상적임.. 조식.. 음식 종류는 많으나 (돌아 다녀본 곳 중에서 가장) 맛이 없음... 관광을 하려면 관광지 근처로 가는 것이 좋을 듯 함... 역 근처 분위기도 않좋고 시끄럽고 지저분 함... 중국인, 한국인 관광객 상당히 많음...
룸서비스로 제공되는 냉장의 음료들이 매우 다양했고, 무료라서 더욱 좋았음
프랑크푸르트 중앙역에 가까와 다른 지역으로 이동하기 용이했습니다. 오래된 건물이라 생각보다 낡았습니다.
직원들의 친절한 태도, 문의 사항에 대한 적극적 대응
조식 만족함. 1층에 빵과 커피 등이 상시 비치되어 무료로 먹을 수 있고, 미니바도 공짜임. 위치도 뢰머 광장, 주요 쇼핑 거리에서 약 20분 도보 거리임. 중앙역은 3분거리.방도 크고 침대도 편하고 욕실도 만족함. 냉방이 안됩니다.
가격대비해서 매우 만족스럽습니다. 아침도 괜찮은 편이고 위치도 좋습니다. 건물이 오래되고 냄새도 조금 나는군요.
프랑크푸르트 중앙역 바로 옆 도로변이라 시끄럽고 시설도 좋지않은 편, 주차장이 없음. 인근 지하주차장 이용하여야 함. 아침식사는 우리 입맛에 맞는 편
프론트 직원이 친절하며 말하지 않아도 무선랜 사용 등 자기 호텔의 특장점과 무료사용가능한 서비스에 대해 review 하여 줌. 조식은 평가대로 가격대비 훌륭한 편임. 역 바로 옆에 있고 역에서 크게 전광판으로 안내도 되어 있어 편리하게 갈 수 있음. 미니바가 무료이고(맥주, 쥬스류) 방에서 무료 인터넷이 가능하여 와이파이(아이폰) 사용 가능함. 시트 상태등은 청결하였으나 바닥 카펫은 의심스럽고 방에서 굉장히(!) 냄새가 남 (물론 몇분 지나면 잊혀지고 나갔다 들어오면 또 나고..;;) 짐을 맡길 때에는 아래층에 쇠사슬로 직접 묶어야 함. 엘리베이터가 이용자가 많음.
우선 가격이 굉장히 맘에 들었구요. 푸랑크 푸르트 메인 역 바로 앞에있어서 이동하는 점이 편했던 것도 좋았어요. 욕실도 맘에 들고 미니바도 좋아요. 젤 좋았던것은 역시 아침 밥이었어요, 정말 가격대비로는 최고! 2박을 묵었는데 둘째날 외출 사이에 룸 청소를 부탁했는데 제대로 안되있고 오로지 미니바만 다시 채워져있더라구요..
객실이 청결하고 안락했으며, 위치가 매우 좋았음. 특히 조식이 훌륭했음.
the hotel was renovated. the reception is tiny, the elevator is old, and the housekeeping kept closing the heating all the time.
Very clean excellent breakfast. Good location for city centre. Secure car park. Spacious comfortable rooms. No
Price were good, parking booking did work
Very clean room. Friendly and helpful staff especially cleaning staff. Good buffet breakfast. Quiet room. Close to train station. Playground outside. there was a Drinking kiosk opposite hotel and beside playground, this led to undesirable people hanging around especially at night. No lift to 6th floor. No tea/coffee making facilitiesvor minibar in room. 6th floor room not suitable for children as the windows leading to roof are very easily accessed.
the district where the hotel is situated is not well mentioned on your site. there were people drinking right in front of the entrance throughout the whole day. it was disturbing.
the location is really excellent. all the atractions including the train station is so close to the hotel. the hotel staff was so nice and helped us about all the things we want to know in this city. the only thing is that the shower a little bit small.but it's completly new.
Very clean and spacious. Staff was very helpful. Excellent breakfast buffet.
Friendly staff No restaurant services available
The room was really big, clean and silent.
Excellent value, nice location and wifi that really works. Easy parking too.