The location of the hotel is great. No wireless internet in rooms
small and central
very nice hotel in the center of Prague. Very nice interior terrasse.Highly recommended
Excellent location in the heart of the old town. Our suite had a separate living room, comfortable furniture, excellent internet connection. Breakfasts had a great selection of items. Staff were unfailingly friendly.
The location was great and the whole style of the hotel inside and out was fantastic. The staff were friendly and very helpful i will definitley return to the Iron Gate on my next trip to Prague. Nothing
The location /cleanliness & service were excellent as was the buffet breakfast. The staff were also very helpful with local knowledge.
large, airy room. asked for a twin ( 2 ladies) but upgraded free to a suite which had a double bed. however. hotel immediately made up the bed settee for me so in effect we had a bedroom each. staff- nothing too much trouble the bath. it was huge but also you needed a wide stretch to climb into it. it would have been impossible for some people to use and there wasnt a separate shower so no alternative bathing facilities. also there needed to be a handle on the wall as climbing out of the bath was a leap of faith with nothing to hold on to
The position of the hotel is very good and affords easy access to restaurants and sites. Yes. The breakfast was not inviting and the service was indifferent.
The staff were friendly, helpful and responsive. The room was spacious and beautiful. I love the frescoes! The location is perfect - just steps from the Old Town square.
Central location, comfortable room. Had to change room after first - had requested double, and it was really twin. Also lot of noise from street. Second room was fine.
Location, airport car transfer Shower leaked water all over bathroom, cramped room Sauna not built yet
The location was excellant, 2 minutes walk from Wenclas Square, 10 mins from the Old Town and St Georges Bridge and round the corner from loads of market stalls and another shopping area. The staff at the hotel were very welcoming and helpful, they couldn't do enough to help. The rooms were very nice and finished to a good standard. They were very clean. The rooms were abit small and there wasn't alot of room to put things
location and the style was quite nice but as I will explaine below improvements are needed. The hotel had only been open a week and I don't think it was ready to take guests. Facillities were not ready such as the gym and sauna no little luxuaries in the rooms as toileteries, robes and slippers. The staff though plesant did not engage with the guests, I think this is due to language which made chit-chat impossible, so this hotel just didn't cut it for us, they will need tpo do a lot to attract the sort of clients that would be looking for a boutique style hotel.lack of communication, the fact that we only found out it had only been open a week before we arrived I would have cancelled it. Due to the style of the rooms and the fact that all the room interiors are black we found the cleaning aspect a bit of a let down as there finger marks remained on the black surfaces such as doors, wardrobe etc and these remained all week, which began to look unsightly. The cleaning staff really need to be on top of this and other cleaning products might need to be considered. There were no movie channels and nothing in english excep BBcCworld news and CNN plus the radio was not set up on the TV.
The design and of course the location are marvelous The room is small, the bathroom is extremely inconvenient!
The location of the hotel was truly perfect for getting to where you'd want to go. I'm not personally crazy about the heavy use of the colour 'mustard' in halls and common rooms.
The Stuff is friendly and the location is superb.
resturant ,location no lounge
Not much unfortunately. lots... room to small. beds moved while sleeping in them, on wheels, very bad. beds way to small. lights near bed way too low, turned on accidently often. so noisy, such poor sound proofing. pillows terrible. water transfer from bath to shower head terrible. your hotel is a classic case of an architect gone mad, absolutely no sense of practically, and i should know being a builder.
Great boutique hotel, fantasic location - main shopping street, round the corner, 10 min walk to Charles Bridge and Palace. Would have given excellent for services however, the hotel had only been open 1 month and a few things like internet etc were not up and running yet.
design Staff don`t like to say "hello", bermen at the bar likes to say "no" and "prohibited". Rooms` cleaning is very bad. There`re very cold in rooms because they don`t have heaters inside. The breakfast is not veryable
We've spent 12 days in Europe, starting in Prague and ending in Vienna. The Ventana was the best hotel we stayed at, even better than a Relais & Chateau hotel we stayed in. And it was reasonably priced for this quality. Highly recommended.
The location is very good. Rate locale as a 9 out of 10. Overall, this property is a 3 star at best, but with a great location. No access to coffee in the morning until after 7:00 am. $15 surcharge for room service which was very limited. Breakfast only.
Comfortable,good location and Luxury hotel!
sillence and later chek out
Absolutely top class location next to the Old Town Square and all the attractions. Really spacious modern style suite with mezzanine floor and a big arched window looking onto the square, room 45. Staff were very courteous and helpful. Will definitely recommend the hotel to family and friends. Buffet style breakfast was very good, but could be improved with a better selection of cooked breakfast
Superb location right in the center. We were so lucky to be upgraded to a two floor spacious room that was really great. Breakfast with champagne and good variety. Friendly staff.
The service was very god, and i was very quiet in the evening. It was in the absolut towncenter. The breakfast was very good.
Location, room/view and comfort
The hotel is in a perfect location for sightseeing, eating and shopping. banks nearby, good range of restaurants nearby. Staff helpful and friendly. Bar and Library tasteful, comfortable and relaxing. Buffet breakfast outstanding, food constantly replenished, coffee appears like magic, dirty crockery likewise. Rooms spacious and very well appointed. Rooms would benefit from provision of hair dryer and trouser press.
POlite staff. Tasteful decor. Good breakfast.
Good location Large rooms, friendly and helpful staff could have have larger breakfast selection, eg omlettes/sausages/eggs
The hotel staff were very friendly and accomodating. The hotel is located in a great area. We were warned that there is no lift and the stairs are very steep. You must be in good shape to stay at this hotel. The trip up the stairs 2 or 3 times a day was tough.
Brilliant location, the reception staff were very friendly and very helpful, we had a superior double room with extra bed and the room was very spacious, clean, warm and comfortable.We would highly recommend this hotel Walls and ceilings are very thin and you could hear every word said in the room above, but that did not spoil the stay
Excelent localization. Just few steps from main square. A little bit noisy.
The room was very spacious. The location is wonderful - walking distance from everything. No air conditioning - but a fan was provided. Since we had to leave our windows open at night, it was rather noisy.
the best think is this location, and using the wood in design, but the problem that it had a small windows the location
The hotel is in a brilliant location for all of the attractions of Prague and is great value for money. I would definitely stay there again.
I just came back from a 5 day vacation. The hotel is in a great location, right in the middle of all the activities. I loved hearing the bell chimes and the signal given every hour from the Old Town Tower to the Charles Bridge Tower ... The room I stayed in was on the 1st floor (room21) it was big, spacious, clean, warm and cozy. The staff at reception were extremely helpful and always with a smile. Overall would highly recommend it and definitely would stay there again. The only things I can think of is the thin and a bit small towels which really didn't bother me much as they were still good enough plus I have to mention that the bathroom was really warm. And the other thing is breakfast ... which was on the simple side but nevertheless good enough to start the day (and I am not big on breakfast so it did not bother me and coffee was really good!
the staff i pretty helpful. the location is extreamly great - best possible for Prague city tour there where obvious problem with bed in the room - they repair it every day on my request instead of just change it forever
excellent location no lift
Location was great, friendly staff, and comfy big room that met my very high standards of cleanliness. Coffee was also great at breakfast. No elevator - although this didn't bother us too much.
Friendly professional knowledgeable staff and the location was excellent The decor in the room we had was just a little tired - but the room itself was huge, it was comfortable and warm but just a little noisy at night.
Lovley large Suite,2 Large beds,2 Setties, 2 Chandliers! always very warm, light and bright, Bathroom massive.Breakfast substantial Just off Old Town Square and Powder Tower and just up the lane to supermarkets. The woman in Reception could have smiled once would have been nice always in a mood! Breakfast in restraunt Verbena opersite reception 2 floors down in basment no lift ok if you are fit!!. Room overlooked church very nice but also overlooked club on corner of lane closed about 3.30 in early hours then people outside till 4.00 o'clock every single day plus last day glass shop under room locked up and left loud beat music on all night!!!
location rude front desk, hard to find.
the location of the hotel was excellent the staff were very helpfull and friendley and the room was very clean and comfortable with clean towels every day we would not hesitate to book this hotel for any future visits to prague.
Very Pleasent. We shall be returning
The location was excellent, the restaurant was supurb and beautiful with loads of atmosphere. The staff was very helpful in our hotel stay and visiting praha. Bravo. Initially we were given a attic room that was small, airless and almost windowless. We requested a change and was given a tour and a choice of 3 rooms, we found the perfect one for us.
The location was ideal and the rooms were beautiful and spacious and the staff were very helpful.
Perfekt location, The breakfast was not good.
We loved this hotel! It is in an ideal location, right in the heart of the Old Town but away from the main busy parts. We stayed in one of the attic rooms which was large, warm and had beautiful views of the Tyn Church. We could easily walk to all the main sights and there are countless good bars and restaurants nearby - so many we were spoilt for choice! This is definately where we'll stay if we visit Prague again. Although the window was double glazed, there was quite a bit of noise. The area is fairly quiet so no rowdiness - just noise from dustbin men etc!
Excellent location overlooking fairytale castle (sorry Tyn church), a couple of minutes walk from Old Twn square. Spacious, comfortable bedroom decorated in traditional style. Delicious breakfast with plenty of choice. Helpful staff. Would definately recommend. Very good value.
Clean, quiet, friendly and ideal location to walk or catch metro to all locations. We went on recommendation and would like to pass on the good news. NO
a very good clean hotel in a central location
The central location, rooms were clean and tidy, breakfast was really good the noise of bank being refurbished underneath the hotel, it started at 8am and finished and 6pm! could have had tea and coffee facilities in room.
Excellent location very friendly staff Tea or coffee facilities in room would of been nice
The hotel was in a brilliant location.. real easy acess for everything we needed.. very warm at all times.. the only thing was television.. only 2 english channels.. have heard since getting back 1 hotel has a dvd libary.. with a dvd player
location, service, rooms terrible coffe at breakfest
I traveled with my dad, and we both appreciated the help in getting car service to and from the central train station in Prague. We also appreciated having their delicious breakfast and the option of eating in the adjoining cafe. All we came into contact with were very friendly and spoke great English, which was a big help to us. Nothing I can think of.
Location of hotel was excellent. Would recommend in future. We asked for a 3 adult room, but one of the beds was a put-you-up. A bit disappointed with this.
Rooms were very good and well-presented. As I said above, your location is excellent for a visitor. I feel that Wenceslas Square is not very attractive -- too much neon and advertising signs are spoiling the appearance of what should be a beautiful area with delightful buildings.
Very clean and spacious No internet
location was perfect.Having had my purse stolen I found Linda on reception extremely helpful nothing
Cerna Liska oozes character and has the most amazing view of the Old Town Square of Prague. It couldn't be more central for all the sight, but was suprisingly quiet at night. Nothing.
The view from our bedroom window was magical. The hotel is right on the old town square which appeared to be the most beautiful place in Prague. At night it was lit up like fairyland. And yet our room was quiet. The bed was very comfortable; above was an interestingly painted ceiling. Some of the staff were particularly friendly and welcoming. The buffet breakfast contained lots of choice of quality food to suit all tastes. We were attracted to this hotel because of it's price, but it has so much more than that to recommend it. We felt very grateful because of the wonderful location, and the quality of our (simple) accomodation. (Booking.com also provided a very helpful service when I had to ring them.)
1. Location! Right on the Old Town Square, next to the Nickolai church, which hosts classical concerts almost every night 2. Charm - rooms are variable in size but all have decorated ceilings with wood beams - great for calm before sleep! 3. Restaurant - excellent food at a reasonable price. 4. Extremely helpful (English-speaking!) staff.
Location was excellent, staff friendly and helpful
What a nice hotel. Staff (Jaroslav) was super friendly. Restaurant is really great. Try the Apple Strudel;) really unique experience. Location and the view was the best! I will come back;) None really;)
Perfect location for a few days in Prague. Nice to have breakfast included. Large rooms. Maybe too noisy at night for families with children.
The location was excellent, very central and within easy walking distance to all attactions.
The hotel has an _excellent_ location at about 50 meters from the famous clock. We did everything on foot because everything was within a 30-45 min range from this hotel. Breakfast was good, free internet, public computer in the lobby, kind staff which was service oriented (they booked opera tickets and discussed good seats etc) While we had only 28-31 degrees celcius, the room was too hot, the airco as noisy (not really loud but still) as it was was not able to cool the room down. The curtains could not darken the room. This was a major disadvantage for me. I felt the cleaning did not do a good job on the bathroom (did they clean? The bin was not emptied)
The style of the hotel, the loaction and the desk help - all excellent Some nights noise from revellers in the square - not your fault, nothing you can do about that.
Excellent location just off Old Town Square. Beautifully renovated hotel. Bedroom was tastefully decorated and very comfortable. Large choice at buffet breakfast. The air conditioning in the bedroom was not very efficient.
Clean, roomy, near Old Town Square, walking distance to all sights and the train station, great breakfast, friendly staff.
The hotel location
Room upgraded - and it was phenomenal
Excellent location within walking distance to all attractions and restaurants. We were happy to find out that there is a chinese restaurant and a mini mart just next to the hotel. There is another huge supermarket nearby too. Shopping malls are also around the corner. please do not exchange Czeh currency at the airport (bad rates and they charge commission) , do it in town where you can find lots of money changer who can give you better rates. There is a small step just in front of the hotel entrance that can be missed. There is no warning sign or rug to indicate that and can post a danger. Beware of this.! My husband tripped on that and hurt his ankle.
This hotel has an excellent location near the powder tower. Room was spacious and well appointed. Breakfast was superb.
Clean modern design, quiet air conditioned rooms, central location, considerate front desk staff, free wi-fi internet connection. 1. The hotel restaurant is insanely terrible, waiters are slow, do not know their short menu, the food is bad and expensive. 2. The hotel always charges you in Czech Crowns at an inflated exchange rate (it was 2% higher than the actual rate). 3. The bedding only includes a duvet, which is entirely synthetic and is very hot for the summer. I would appreciate having a flat sheet. 4. Breakfast selection was worse than at other comparable hotels in Prague.
Location was excellent - although very close to places of interest, restaurants, bars and shops it was situated in a quiet area. Breakfast had a wide selection of both hot and cold food.
lovely hotel in a fantastic location central to everything. the rooms are very comfortable and plush. food lovely especialy breakfast