The staff were extremely professional and friendly. The rooms were spacious and modern, the hotel was situated ín an ideal location 20 minutes walk from the centre of the city.
Great location, clean room.
On arrival, the hotel interior was specctacular, the concierge was amazing, he asked how our trip was and upon mentioning to him that we had just been severly over-charged by a taxi-man he upgraded our hotel room for the duartion of our stay. Fantastic! He couldn't have been more professional or helpful, it really made our trip. No, I've travelled the world, and this is the best hotel ive come across, in every way. Room decor is top of the range - great attention to detail. Mosaic bathrooms and views across river a winner. Would be even better if it had a restaurant.
I loved every minute of my stay. The hotel staff was great and very professional, always trying to make us feel comfortable. You feel they really care about their guests, somehting not so easy to find. Everything in the hotel looked brand new: paint, finishings, upholstery, carpets, furnishings, etc. It was the type of accommodation and service we expected from a SLH property. The view from the rooms is fantastic, overlooking the river. It is about 15 to 20 min walk to the main atractions but I prefer that, it was less crowded and quieter. You walk so much in that city that you hardly notice the extra walk to the hotel, and it is a beautiful walk by the river by the way. I cannot think of anything we didn't like. The only suggestion is that being a 5 stars hotel, they should have full in room dining service 24hs. At the moment the full menu is only available fom 7am to 7pm. After that you only have VERY limited options. One thing to take into account is that the hotel is being expanded (they are adding about 40 rooms), the building next door is being renovated and incorporated to the hotel, so there is a lot of noice from about 9am to 6pm. We hardly noticed it because we were always out of the hotel by 10am. Check with the hotel before booking if you think this might be a problem.
The employees were very friendly and helpfull. My room was large and comfortable. The breakfast was all right. The restaurant was small and limited mainly due to lack of space. Breakfast was in the cellar.
Definitely not a 5-star hotel, rather a good 4-star. Clean rooms, nicely furnished, good location. At our arrival the hotel was not able to find our reservation. Instead of a room with view (what we booked) we got a room without view. Moreover, the hotel calculates its prices in CZK and uses a very unfavourable exchange rate to recalculate the EUR prices granted by booking.com to CZK. On the other hand, the hotel very quickly responded to our email complaint and offered some remedies. The hotel has very limited parking space.
I had a really good night front desk staff member give me great suggestions to on places to go! Thanks Michael! The day front desk was a little snotty and stuck up.
Great hotel, great value for money. Friendly and very helpful staff made it a perfect experience.
The hotel has great views across the Vltava river. The Mamaison staff were incredably attentive.The hotel had an overall feeling of luxury without being fussy. Ther was nothing that I didn't like
Quality of the room, facility and service No
Clean, old style hotel. It felt fancier than what we paid for it. The WiFi was slow, and they wanted you to pay to upgrade to a faster speed. Come on, this is 2015!
Good location, super clean, great bathroom and huge bed. A/C did not work which is ridiculous for a hotel of of this level!
Good breakfast, silent A bit off the main attractions in Prague, but subway is nearby
Clean and spacious room. Nice staffs, nice restaurant on top of the hill. No charge for internet connection. Internet connection is so good.
No facilities for tea/coffee making in rooms
Everything was very good. No.
Overall, good value for money
The breakfast, location (close to a Metro and Tram stop Andêl) and the driver. (The hotel cars is a good alternative to the local taxi, even though it's a little bit more expensive, but totally worth it) Rude workers.Dusty rooms, and even though I'm allergic and told the cleaner to clean the room more carefully, no one did anything about it.I also asked the cleaning lady to change my bed sheets, but no one did thatTo be a four star hotel,there were no benefits at all,you had to pay additionally for everything e.g. internet, tea etc.Couldn't open the windows.Smelly toilets.Bad isolated rooms.
It was very quiet at night and breakfast was excellent
excellent room with good internet access the room could be a lttle bit warmer :)
The hotel was quiet, perfect for relaxation, the room was very comfortable, and the "lanovka" is superb. The restaurant in the breakfast period was crowded, it could be a little bit bigger.
Appreciated the extra help we received while there
We toured the city during our trip, including a tour of the castle and a river boat trip through the city.
주요 관광지와는 약간 거리가 있지만, 교통이 편리하고 시설이 아주 맘에 들었습니다. 특별히 없습니다.
10일간의 여행중 최고의 호텔이었습니다. Red와 white, black을 컨셉으로한 디자인역시 기분을 좋게 했습니다. 특히 비오거나 흐린 프라하에서도 즐거운 기분을 가질 수 있었습니다. 침실역시 매우 깨끗하고 따뜻했으며 아침식사는 그 어느 특급호텔보다 훌륭했습니다. 특히 아시아인들이 선호하는 된장국과 김, 질좋은 쌀밥이 부페메뉴에 있었습니다. 체스키 크롬로프와 연결하는 스튜던트에이젼시 버스역에서 1-2분거리, 기타 주요관광지와도 가까운거리이며, 바로옆에 Tesco가 있어서 늦은시간까지 먹는거 및 쇼핑이 가능에 아주 훌륭했습니다. nothing.
깔끔한 호텔이었으며, 6박 머무는 동안 만족스러웠습니다. 조식도 풍족했으며, 직원들도 친절했습니다. 6박 내내 시트를 한번도 갈아주지 않으시더군요... 참...
안젤로호텔에 머물렀는데 안락하고 편안한분위기가 좋았고 7층에비치되ㄴ 편의시설이 좋아ㅆ어요.
호텔 위치며 청결상태 모두다 넘 좋았습니다. 특히나 조식에 나온 미소된장국 예술이었어요!!! 많이 방문하는 동양인들을 위한 배려가 아니었나 싶어 좋은 점수를 주고 싶네요~
A few of the staff were very helpful. You must carry your bags up two sets of stairs to the lift with no help from staff. The location is not great...it is a good walk to the city center. The hotel does not overlook the park...a few rooms look at a hill.
The woman, who is in the reception during daytime, is really kind and the cleanless of room is also good for me.
The location Nothing..
The hotel has easy access with all public transportation and there was a free parking opposite.Room was very clean. We had a room on the side of the road, which was quite noisy, breakfast was poor.
It is a lovely hotel, the people at the reception were very friendly (specially the girl that welcomed us on Saturday 14. of August at 14 h. It is really worth it staying at the Kleinseite because it is much less vulgar (not so many tourist traps, souvenir-shopping mania, loud music -unbelievable, that stores are allowed to set speakers outside to torment sensitive people that want to enjoy a "magical" city-). The tram is very close by and there is a great park in front of the hotel. There was no shampoo in the room...
Friendly staff, location and variety at breakfast Smoking in the hotel
the cleaniness of the room the staff and the breakfast was amazing!! no tea making facilities within the room, however, you could ask for the tea facilities but why not put them in there for the convenience of the guests
The Hotel is conveniently located in the Mala Strana area of Prague, easy access from the tram stop. The rooms are clean and comfortable. Great service and the breakfast spread is excellent. The bathrooms, whilst clean and adequate, could do with a facelift.
Reception staff speak excellent English and were very helpfull with tours. Everything in Prague is quite expensive, but we already knew that. Exchanging Euro for Kronin at the front desk was convenient but costly.
Staff very helpful
Great location, impeccable appointments, great value, and helpful, courteous staff. We will return for a longer stay. I couldn't stay longer.
The friendliness, helpfulness and efficiency of the staff. Hotel in good position for walking into the city of Prague
The atmosphere, really nice staff, great food in the restaurant even at 11p.m. We really enjoyed our stay.
1. The friendly service and valuable information that was volunteered at the front desk. 2. The restuarant service, atmosphere and food was exceptional. The shower over the bath did not have a curtain so it was hard to not get the floor very wet while having a shower.
The staff were very welcoming & extremely helpful. They had a good selection for breakfast. The restaurant had an amazing steak on special! The bed was a bit uncomfortable but manageable.
staff, location, quiet, non-smoking room, guest services (sold tranisit tickets and postage stamps) no air conditioning in the room
Bathroom spotless ans spacious room. Kind and helpful desk staff. Good quiet location close to the centre.
The staff at the hotel was excellent. They were all very helpful and friendly. It was clean and comfortable with a good location.
Friendly staff, quiet and comfortable room, great breakfast, convenient location I was ready to give this hotel five stars, but on the last day I discovered there is hardcore pornography on the TV. There are no warnings or restrictions, so anyone flipping through the channels will find it. I cannot support this irresponsible distribution of pornography.
The staff were very helpful and friendly. Especially Pavel who answered questions and gave us tips. Also helpful was a young woman with long blond hair who also worked there during the day, and whose name I don't know. Our room and bathroom were quite large unlike many cramped European hotel rooms. It was around the corner from several tram stops. The light in the room even with every single light on was incredibly dim, too dim to read. We talked to Pavel who gave up 60 watt bulbs for the bed side lights and this helped quite a bit. It would be nice if the bulbs were brighter to begin with.
The staff were always verty profressional and courtious Nothing wrong with the hotel - a little bit far from the main attractions but we expected that and the hotel was excellenet value for money.
staff was annoyed,the blow-dryer in a room was broken and remained so even after asking for it to be repaired in the first morning and the shower was dirty and stayed that way(easily noticable by a few black long hairs stuck to the wall that were already there before us and stayed there until our departure),the blankets were thin and the room cold
The hotel staff are providing excellent service, they are very cheerful. The breakfast was much better than one can expect from a three-star property. The only negative thing was that we didn't have place at the hotel's garage however Krystina at the reception booked us a slot in another one which was a little bit far about 5 mins walk. That was the only inconvenience...
cleanliness and location
It was very handy for the tram stop, all that was needed was 119 bus to Dejvicka then tram 20 toUjezd cost about £1 Taxi was much more expensive. resteraunts round about good,easy to walk to all points of interest.Staff helpful breakfasts good junior suite good value
Nice and helpful staff. Reserved parking in front of the hotel without asking for it. Good location, close (easy walking distance) to sites to visit. Nice apartments, providing comfortable accommodation for a family of four persons.
Location in the city Internet wireless was not available in our room
The location of the hotel was perfect. Close to restaurants and walking distance to major attractions in Prague (St. Charles Bridge, Astronomical Clock, St Vitus Cathedral, Prague Castle, Jewish Quarters, etc). Staff was nice and accommodating (they helped with our parking and request for addition bed). Buffet breakfast was good. Good selection of meats, cheeses, breads, fruit, yogurt and juices. However for hot items like eggs & ham you need to go about 45 minutes before breakfast ends in order to get them otherwise nothing but leftovers.
Excellent 3 star hotel very friendly staff excellent location for all attractions 5 min walk to national theatre.Tram service is excellent and is only 1 min walk from the hotel.Any ballet fans the national theatre is a must.
The siye of the room and the coocking facilities inside the room. I also liked that the room, which was fairly cheap, had a bath.
Centrally located, everything is reachable on foot (or by tram) Breakfast room sometimes crowdy and some more variation for longer stays would be nice, nevertheless, the breakfast was OK.
Quality price is amazing. The hotel was cleaner then 200Euro/night I've been before. Really close (100m) from public transportation (Metro). Private parking. Nothing bad to say!
Hotel was very nice and clean, everything brandnew. Breakfast was ok as well. Staff very friendly and helpful. Location of Hotel just a few steps from metro Area around hotel is not nice, nothing around, you always have to go by metro back to the city
Hotel is new, very clean, hotel stuff was very helpful. Metro station Jinonice is near, about 2-3 minutes by foot. Excellent parking (secured by cameras). Everything was excellent and suberb. There is no wireless internet in rooms, only wired internet.
Hotel staff were very friendly and helpful - especially the night receptionist. The location was great as it is only a minute away from the Metro station. Breakfast could have been better. You would need to be down for breakfast early to get any eggs which were cold anyway.
This hotel is just good. If You travel by car it is very good. If You need fast transportation to city center it is perfect. We stayed 4 days and there was absolutely nothing serious to complain. Friendly and helpful staff. Cable internet works smoothly. Elevator straight to parking level - very helpful. Bed's mattress was weird - feels like on springboard - however surprisingly comfortable. Fridge and/or electric kettle would be nice. But if I could improve one thing I would choose breakfast - coffee is really good but slices of cheese and meat are so thin that You can hardly find it on the plate :)) What makes bad impression is also fact that nobody clears the table for more than 20 minutes so while eating You can enjoy view on the food rests left by other guests :)
I did not at all expect what I found at Hotel General. Excellent service in a beautiful setting, the room was wonderfully decorated. The staff were the most helpful I have experienced so far after travelling over four weeks in Europe. I would highly recommend it.
Excellent hotel. Service was extremely efficient and very friendly. Food was great and we enjoyed an evening in the wine cellar. Had a very enjoyable time here. Great restaurant on the boat about 100 metres from the hotel Slightly too far to be comfortable to walk back from town after a long day sightseeing, but tram and underground very close. Minor point for what is a very nice friendly hotel.
Breakfast was wonderful! Satellite TV control was a little difficult to handle and there were too many porn stations.
great service location
The room was clean and confortible and a very frendly staff. Excellent buffet breakfast and a beutifully decorated hotel. Short walk to Metro, Trams and shopping mall. Noise from street if window was open.
very friendly staff, very nice rooms, very nice breakfast service, good location, we had a very nice stay there.
convenient location for tourism.
Everything was great. Staff was very helpful and friendly (not the most common thing!), I booked short notice and arrived early but they were extremely accommodating and the room was ready almost immediately. Complimentary breakfast in my room was delicious. Room itself was very nice, bathroom was fantastic. Wish I had time to use the sauna! Location is great as well, I had been staying in Prague 3 but moved to hotel general after not being satisfied with the area. It is in a quiet neighborhood but a very short walk to all the sights in new/old town, and a short and lovely walk or tram ride up to small town. And there is a grocery, mall, and metro stop very close by as well. Couldn't have been happier here! Nothing, everything was fantastic.
very nice pleace
The hotel staff, rooms, breakfast and service was wonderful. The little touches were great; champagne upon our arrival, water on the night stand, welcoming letter, bathroom goodies, plush robes, well appointed rooms, location, breakfast, parking facility, check-out....We had a 5 star stay at the Hotel General!
Lovely historical building with beautiful decor. Staff very attentive, from free champagne on checking in to help with local restaurants, nothing too much trouble. Breakfast excellent, dinner one night in hotel restaurant special deal 500 kc 3 courses lovely meal. Unfortunatley hotel too far from city centre. Told it was 10 min walk from Charles bridge more like 20 - 25. Too much after day sight seeing only reason would not recommend.
The staff were very friendly and the room was spacious and clean. Excellent hotel for the price we paid - no real problems at all. The internet in the lobby was not working for the whole of our stay (4 days), and would have preferred a bit more variety in the breakfast. It was quite noisy at night as our room looked onto the road.
The staff were very friendly and professional, the breakfast exceded our expectations and the location is great. The beds are way too hard, which is the only negative thing I have to say about Arbes.
Friendly staff, good value for money, quiet location, relatively close to the city center
Great location very near the Metro and a large shopping centre. The breakfast at Hotel Arbes was excellent, very large choice. Although Wi Fi access was supposed to be free anywhere in the hotel we had trouble logging on to their system and the staff did not seem able to solve the problem. The hotel does have a computer on the main floor for guests to use though so we used that.
Hotel is in a perfect location, just outside the touristic area but in about 15 mins you're in the middle of the old city. Extensive choices for breakfast, many kinds of bread and sweet rolls, fruits and vegetables (tomatoes, peppers) and yoghurts. Room could have been cleaned better.
The location was great. Tram stop right beside and metro only a short walk.
Service attitude is very good, and breakfast is delicious
Great location. All the staff were very helpful. The room was clean. On the whole excellent value for what we paid. Not a proper double bed. Single mattresses and duvets.
The rudest and unfriendly receptionists I have ever met.
warm and nice rooms, good breakfast, good location, excellent value for money Tv sat has no international channels except two english ones
very romantic, fairly good breakfast a bit of a walk to the center if you dont like to take public transportation.
We thoroughly enjoyed the stay at this beautiful Botel.the staff were cordial and helpful.the location is very ideal, within walking distance of scenic places. the botel has a beautiful balcony restaurant where one can relax and enjoy the veiws without needing to step out. lastly, the breakfast is varied and excellent. highly recommended!
the nice staff, the view from the windows over the river and the atmosphere on the river, the many new towels - and the good dinner-kitchen. The breakfast was international and ok - could have been even better with daily fresh baked bread - and honey. the music in the restaurant some times was too loud...
It was clean efficient and the staff on reception could not have been more helpful.
It is realy a very nice feeling when you wake up in the morning, open the curtain and see the water from the water level. Rooms were small and dusty. They even didnt add new soups and there were no other shampoo. You can easily hear the noise from the other rooms and restaurant. The location was also not so favourable. You need to walk quite long to the metro or tram and at nights you feel realy alone on this road. When I arrived in Prag I thought that I could find a bettr location. Nevertheless wathing the wiew in the mornings was perfect.
A great welcome. Very accommodating staff and great food in the restaurant.
helpful staff, close to the city centre (approx.25 min), free parking small & stuffy cabin, no wlan in the room
We thoroughly enjoyed our week end stay. All staff very friendly & helpful, would recommend to others. Restaurant very nice, excellent food & service. Thank you to Tony & all the other staff
the staff were extremely helpfull.and the restaurant was very good although there wasnt a great deal on offer at breakfast times the boat yard next door were piling for quite long periods which was very noisy
The room was cute and cozy. I liked being on the River. The breakfast was excellent. Don't pay in Euros for your stay. My boyfriend and I paid in euros and afterwards they told us about the 6% commision rate and charged us an extra 20 euros. The botel is located about a 15-20 minute walk away from the main attractions.
-room, design, breakfast
Rooms very comfortable and staff really friendly. Found it easily using public transport.
The room was really quiet and clean. The blackout curtains were great! The hotel isn't exactly in the main touristy areas, however you can certainly walk there...not sure how I would feel about doing that at night though!
Clean hotel, not too far from the center of the city, quite close to the metro station, possible to pay by Krone or Euro. Breakfast could be better,
Good breakfast, good location out of centre but still handy for most sightseeing. Right next to the Staropramen brewery! Rooms facing the front were noisy from the road, request a room not facing the front. No bath in bathroom, very good shower though.
Only 5 tv channels only news channel worked. No tea or coffee making facilities
Bed size very good
The staff was very friendly The room was very tiny, very noisy street, 5 channels instead of satellite TV, far from center.
I'm a frequent traveler to Prague and have pretty much experience with hotels over there. La Boutique is a great design hotel! A real gem among Prague's hotels. And I believe the most affordable design hotel in Prague. Staff was very friendly and willing to help. Spotless rooms, very good housekeeping service. The hotel is less than a year in operation so everything is brand new. Location is great - very close to everything. Breakfast is above 4* standard. And free Wi-Fi internet - a feature you hardly find in other hotel in Prague. Can be a little noisy if your room is facing the brewery.
The friendly helpful staff, the clean modern rooms, and the great location.
The attentiveness of the staff-remarkable. All the ladies at reception were not only efficient but helpful beyond belief. Their pleasantness made everything truly enjoyable. thank you ladies for all your help with maps, directions, restaurants, and booking opera tickets. The rooms were very modern, clearly new, clean beyond all belief. The shower was fabulous, even the towels were plush. The price was unbeatable. I am already recommending it to all my friends. Minor: need a trash can in the room and also a luggage rack to put a suitcase on. otherwise---nothing at all! this place was a dream!
The hotel was perfect, the staff were very helpful and could not do more. The room and whole design/style of the hotel was amazing. Walking distance to Charles bridge and the old town. Plenty to see and do during my visit. My only niggle was the room could have been supplied with more tea/coffee facilities. One cup of tea and coffee each really wasn't enough!
Staff very friendly and helpful. Room quality above average compared to other European hotels in the similar €60 price range. Parking is not cheap but is convenient - park outside the hotel to drop your bags, then it is about 50m up the hill in an open air gated car park. Staff will need to give you a key for the boom gate. Only a few blocks from Andel subway station and walking distance (~10 min) to city centre. Was placed on the ground level which was subject to some foyer noise, although it could be minimised by closing all doors in the entry way.
Hands down the nicest hotel we stayed in in Prague. The rooms were immaculate, the staff were very courteous, and its a short walk to the tram
It was a great deal for the money we paid. The interior design is really nice. I dont think we will be able to get the same rate again as these were most likely their opening rates.
It's so easy to get around Prague and with only a few tram stops you can get to Prague Castle/Charles Bridge/Old Town etc. What I like about the Hotel is the service the reception staff were exceptionally helpful and our room was amazing - so beautiful designed and bed was quite comfortable. Breakfast is delicious as well. Cant ask for more! If i was to go back to Prague I will definitely stay at Red & Blue Design Hotel.Also there is a shopping centre only 5mins walk away with a Massive tesco's which u can buy absolutely anything! Perfect to stock up on snacks and drinks!
great design, the room is very comfortable. We enjoyed our stay very much. Thank you!
The hotel was very comfortable staff very friendly breakfast was excellant lots of choice hotel room was excellent value for money ,in room drinks etc a little bit exspensive ie chocalate water etc,but overall very good hotel i will be staying again nxt time i visit prague.
It's very good due to new hotel good
Nice new clean a good value