It was simply unforgettable stay with this hotel. Love to stay once more.
Rooms are very clean and comfortable. Staff seem very distant and cold.
The room, location and sea view. No private beach - which is almost no where in Pattaya, Thailand.
A nice pool area, looked good for even small chidren,. Pool area staff rather inattentive, like, you were required to go order any drinks poolside, rather than the staff coming around occaisionaly to enquire if anything needed. We asked for a late checkout but were offered only till 1300pm as they said hotel was fully booked (hotel was not busy in the least), but when we offered to pay a little extra, the room automatically became available, I can understand charge extra when hotel very busy, but when its 1/2 empty, things like that dont encourage you to return.
Very good value of money, maybe best in the city! Rooms are modern and clean. Free Wifi was nice extra too. I will stay again in this hotel!
Friendly staff and luxurious
Everything - it was a really lovely Hotel to stay at. I think there should be more control on saving of the Sun Beds around the Pool. Some people would reserve their bed by putting towels on them and then either go shopping or go outside the hotel for lunch but keep their towels on the beds with a book or magazine so that it looks like someone is using the bed. Very frustrating !!!!!!!!!!!!
Location, Service, Value for Money Liked everything
The Hotel had a great location, next to the beach and other main shopping centres. The swimming pool was clean and the rooms where perfect ! The Superior Sea view room that we booked didn't had an elevator to get to our room. We always needed to walk up the stairs. This is the only disadvantage the we could make up.
Good staff, quite and comfortable. I had to check out one day earlier due to personal reasons, but the hotel staff inssisted that i pay for the night for what ever reason. they said that this due to me booking through Booking.com???
poolarea and breakfast
Location is good and close to the beach. Good seaview and quiet. The shower head is not working properly and it is not adjustable. There is insufficient choice of restaurants in the hotel.
I think A-One Pattaya Beach is the nice hotel. it has a great location near the beach and shopping center. the room is very well-organized and awesome except from the floor which is not clean and the hotel itself is a little I would say the traffic around the hotel is quite bad.
excellent staff, very approachable & helpful with all requirements, location to beach & outdoor activities a few minutes walk, rooms clean & comfortable, will be going back to same hotel next year, went mid september & cost was very good like a 5 star hotel
the spa and massage. its not so safe.
Very clean... Parking lots are too far from the hotel building...
I like the location of the hotel as its very close to the beach and almost the activities there.
Excellent service and facilities The pool can do with a surfcace clean a little more regular.
pool activities , easy goning with childrens and whole family , close to major mall in pattaya, on beach directly. simplly very nice , been there yearly since 4 years . lot of taxi drivers quing out side the hotel on both enterances, try to catch the hotel residents , fooling them , still i belive the hotel securieties staff can much about this . beside the nice sea view at rock cafe not there any more cos of these taxis blocking the view,
The location was close enough to downtown Pattaya to be able to get to the "action" within a few minutes but not too close... Concierge service for organising excursions worked well. Did not like the style of the hotel. Very simple and basic rooms which were not very big at all. Overall price of the weeks stay was high when compared to other hotels within Thailand and even Pattaya but the quality of the hotel was significantly lower than would be expected at this price. Think that this hotel sells itself with the "Hard Rock" branding as otherwise there's nothing which would make it stand out from the 3-star crowd. Apart from the prices this hotel is far away from the 4-star hotel which it advertises to be.
Location, comfort and staff. Newer block tends to be a little noisier than the old block. Nothing too bad though.
Friendly personnel, good place Pool not so big than look in the picture. Walls like paper, everything was heard from other room and corridor
Clean, friendly hotel. Close enough to be near the centre of the action, but far enough away to be quiet.
the coffee and cake bar, the food was very good i didn't find it particularly friendly, and they put a service charge on everything . . even if you sit at the bar
It has a good location just opposite the beach Yes, the room was not ready at the check in time. I waited for atleast more than 45 minutes after 2.00pm on check in day and finally i went to the room to help out the room making staff. The receptionists specially Ms Knakakhan was very rude and uncourteous, my room was also changed from New Wing to old wing, and the staff at the reception was competely lacking manners and hopitality.
The location of the hotel The house keeping staff could be a little more friendly and polite
i like the location rooms are small and room service is bad
Great breakfast with excellent coffee, Seafood buffet for our dinner was super. Very nice sea view from the balcony. Lots of shops within walking distance. Very convenient. We pretty much enjoyed our stay even just for 1 night. We had been upgraded to a deluxe room, which we greatly appreciated it. Thanks a lot for making our wedding anniversary so perfect. Quite small bathroom. The reservation person put my last name on the reservation form so the receptionist could not find my reservation in the first place. She called the reservation department, waited for a while and finally found my reservation. Then another receptionist or maybe someone from reservation department came along and complained her about this matter in front of us. For us, that was not proper behaviour. We just thought that she should have done that in the back office, not in front of the guest.
I think that the location is quite good because it was near to the mall and the beach.
Location, close to the beach, shopping & good eating places.Staff friendly & helpful Our room was very noisy, could hear every noise in the corridoor including other guests & the lift. Also thought the pool closing at 5pm is too early.
The location was all right. Breakfast was ok. Cleanliness need improvement. These are separated double room which is surprising and a bit annoiding.
Great customer services from the people at the front desk. They were very friendly and smile all the way to make you feel relax that you in the right place. Rose the manager was very friendly and helpful. Kung wasvery professional and friendly. The guys at the entrance were very friendly and helpful. I couldn't find anything bad about my 2 night stay. I really appreciate everyone's effort in going out of their way to help.
the wonderful view of pattaya from room 604 breakfast waiting staff very unfriendly
The quality of the rooms and its position. The restaurant staff were nice but too laid back. They were more interested in looking at what was on the television rather than dealing with the needs of the customer.
the room was nice with a good view, and was clean.the staff was helpful. just cross the street for the beach. the bus traffic at breakfast in front
level 2 spa,we jus spend 300baht per person do foot massage,but we get arm,shoulder,back massage,very nice and must try!! we can c DVD in room,hotel provide ori DVD rent!! breakfast good enough to us..everything good! good location too me also!! ya.we will back again!miss the oriental massage!!staff very nice and good !!
location and cleanliness
The rooms were reasonable for the price, and the position good. The breakfast situation could be improved, with confusion as to what one could eat, and then when something is ordered, the quantity was only on the local assumption, that this is correct for you, for instance, I ordered some fried eggs with bacon and sausages, and what I received, if it had been a self serve situation, I would had had more, but of cause I could have asked for extra after finished. Also, the seating makes it hard to move through other breakfast guests, and much tack is needed, to maneuver through other people with hot coffee and other foods.
Very nice and neat hotel with large sea facing rooms, Good helpful staff and very good breakfast. Nice pool too
the hotel's location is good, nearby everywhere (such as: beach, mall, bars, etc), we can reach anything in walking distance. The breakfast and room are good for those price. The girl in reception office, who took care our check in process, who was not so friendly. She also said, that our print out of booking made from booking.com is not same as her copy (hotel's copy). i said, I modified my booking, and now I bring the latest booking of mine. Finally, she agreed to follow our latest booking condition.
Friendly staff. Excellent breakfast provided. A bit jaded in places but comfortable and decent hotel.
it is located in the middle of the Pattaya.it can be walked to anywhere or can be used local minibuses on the street.Rooms are clean.Breakfast was ok. The walls between rooms are thin.the noise of the next room can be heard easily.