Indoor swimming pool We were given a broken pack and play which the desk clerk had to search for even though it was supposedo to be reserved. Our phone in the room did not always work and the staff wasn't very willing to help meet our needs.
Convenience to both children in Sand Springs The whirlpool was down for repair all week
My kid really enjoyed the pool area. We were in town for a family wedding and we were well taken care of. The breakfast is awsome and free. I will tell people of this place.
The hotel is clean and the staff is extremely helpful and friendly.
Clean and close to our facility and breakfast
Breakfast was good. Cleanliness of the room was poor.
Courteous staff. No.
Clean Rooms, nice and quiet, near everything. Overall an excellent experience.
The staff was wonderful. They were accommodating and friendly, went out of their way to be helpful. I couldn't have asked for more. Not anyone's fault, per se, but the floor was under construction. They were quiet, nothing that was disturbing to me while I was there. More of an aesthetic complaint that anything.
I have stayed at this hotel many times in the past without incident while on business in Tulsa. This time I encountered a MAJOR cricket infestation. I stayed a total of 4 nights. The first night I had a running toilet that would self flush. I asked the Desk Manager to correct the problem which he took care of right away. The second night I had a good nights sleep. The third and forth nights were a different story. The crickets would come in under the door and drop from the recessed lighting over head. I killed 9 the third night and 6 the forth night. I tried towels under the door, which only slowed them down. I took one of the dead crickets to the Desk Manager and he said 'What do you want me to do about it, I can't control acts of God'. \n\nUpon my return home I contacted the General Manager of the hotel about the cricket problem. She stated that crickets are found at the hotel this time of year, and that the hotel is on a regular spray program. I recommend that she review her spray p...
The included breakfast was the best comp meal I've had. No