Incredibly friendly staff and great breakfast buffet. Location was great next to city hall, pedestrian mall and easy access to Metro and Train (to airport) Gym was closed
Internet is free throughout the hotel. Breakfast is good. Location is super. Hotel staff is friendly and helpful. Bathroom supplies are missing. I would recommend the hotel provides hair conditioner, shampoo, normal soap. All in one soap attached to the wall is not of a good quality. Superior rooms are good in terms of size, views.
The place of the hotel and our room was splendid . Must be really lovely to have have drink at the cosy bar when it snows . We look forward to our next visit .
Central location, very clean, friendly staff.
the room is perfect and the service is very good,the location is not as good as we expected we got a bad expereince on payment,the old man made mistakes on payments,he deducated 1080DKKS moe from our credit card,and until now,we still busy on it
Renovated room, good restaurant. No parking on building.
The location in the heart of the city The worn out carpets
The location was perfect, next to the pedestrian shopping street. Our room was spacious and nice, something that was really important for us since we had our baby daughter with us. But as far as I know not all rooms of this hotel are spacious. Breakfast was OK. Generally we were really satisfied from the hotel selection.
Friendly staff Charges for late check out
Facilities and staff friendliness much improved since my previous stay last year. Great rooms, bar catering and general service. Free WiFi is perfect for business.
Location. Staff. Good breakfast. Carpets are worn, torn and stained.
location was great and so was the breakfast room was very tiny
Ideal Hotel for discovering Copenhagen. Quaint and adorable - it has that old-world mystique which works to its advantage - it is not an updated hotel but in this case it is a positive as it adds to the charm. Superb location - plus the hotel makes you feel like you are living like a local would - has a lovely look on the outside, cute courtyard, and outdoor terrace at the front on the wide sidewalk. I would definitely stay here again without hesitation. Bonus: free coffee in the morning offered at reception (better than having to make it yourself), complimentary glass of wine in the evening and free wifi in room. Note: I stayed in the standard room, these rooms are part of the hotel with the newer looking facade. Nothing negative to say, but if you are someone who requires a lavish washroom this is not the hotel for you - very tiny, shower is literally next to the toilet and sink - no separation. It worked for me, part of the 'experience'.
renting a bike directly at the hotel. Breakfast.
Very central an close to everything, nice free happy hour and staff was young and friendly but lack a little more experience The bathroom is extremely small, very common in Europe... but the water from the shower runs out of the bathroom and into the carpet. Not good. You are stepping into wet floor all the time.
Loved the view from our corner room. Carpet was old.
Location was good. Breakfast was good. Rates were reasonable. Area too noisy. Rooms were extremely hot and a little musty. Free WI-FI didn't work most of the time. Elevator only holds 2 people.
Cheap (for copenhagen) basic and clean, tourist hotspots within 20 walk. Room was small but then we did realise this before we booked.
excellent hotel staff room had no drawer space to unpack; no way to make tea in room
Good location. Good breakfast Rooms were tiny. Bed was really small. The hotel lobby is updated but the rest of the hotel is old and dirty
Great location! Friendly staff. Cute little rooms with all the basics you need. Wine hour from 5-6 pm was a nice touch. Breakfast was delicious! Highly recommended. The shower is a typical European size and format which always turns into a wet mess, but that's probably more my fault because I'm not used to it.
Great location and clean. Staff were very helpful in finding locations around the city and were always available. Close to good restaurants and shopping. Free Wi-Fi is a bonus! The beds are very very comfortable and there are nice new LCD screen TVs with several channels in English. Fairly pricey for what you get. Just don't be expecting the lap of luxury as this is not a very modern hotel. The "Family Room/Junior Suite" was pretty small comparatively for Continental Hotels but was comfortable enough for a few days. The shower in my friend's double room was just a shower head on the wall next to the toilet with a small door that separated the two on the wall...meaning there was no separation on the floor and it makes the whole bathroom wet.
It was very near the center of Copenhagen. They charge you for bed sheets if you dont have them, wich is strange because nobody takes sheets when it goes to hostel and they its forbidden to use your sleeping bag. In addition you pay some extra money if you dont have some kind of Hostel card which is again stupid. Result is you pay twice more than you have booked :(
The location is good and the room is really nice!!! It charges for EVERYTHING,including the linen and the sheet which is very very unreasonable!!!! And the hostel requires the guest to pay membership fee which is more unreasonable!!!!!
location roommate were too noisy, enter to room late and chat, keep light on. Toilet should be separate with shower room, coz this is 8 beds room, it is always busy
the design of cafe things could be easily stolen.
It is modern and has a good location The elevators had long waits during busy times and are not enough to sustain 1000 guests. The Kitchen to prepare your own food was small and in the basement and the furniture was filthy. there is no luggage storage once you check out which is at 10 am sharp. The other services like internet, breakfast, bar and coffee shop were expensive for it being a hostel.
The price is reasonable considering the location of the hotel, and the rooms fairly clean. I can recommend the hotel if you just want a good value bed and in need of no other facilities. Service was below par even for a hostel, the first room we got keys to was already occupied. Although paying at arrival they wanted us to pay for the second room again, before realizing their mistake. And finally the staff argued about our late check-out before realizing we had paid extra for this. Don´t forget they charge you an extra "hostel club membership fee" of 35 DKK per bed and night.
The blanket was smelling really bad. I hardly accepted the idea that I had to pay the bed lines and the towels, but it's absolutely ridiculus to pay the hair dryier, the soap..
It is modern and the staff are very nice It was very expensive for the room after you add it all up.... breakfast, linen, no luggage storage after you check out at 10am.... the cafe was pricey and not reflective of the hosteling environment. The kitchen to prepare your own meals was small, dirty and in the basement.
The location could not be beat, it is a 15 minute walk to the heart of the city.
The room was comfortable and Birgit was kind. The bathroom was not fully functioning while we were there and her birds were noisy even through the walls. It depends on the room you get though.
Excellent location, only few meters from the Townhall square. Friendly staff. Cosy place in old building with narrow aisles and high ceilings. It was not obvious where they wanted us to put the keys when we left.
the very down to earth,helpful approach of the owner! none.
very convenient location. it is advertised as a b & b, but it did not come with breakfast.
The nice lady who owned the place and took care of everything. The rooms were alright. No locks on the room doors.