Great Position Breakfast a bit expensive
Everything except below. The selection of food in the restaurant and the attitude of the restaurant were poor.
Warm, homely ambience and excellently kept. I have been staying at your hotel for the past 5 years and the overall upgrade is excellent. No negatives to report.
The room was beautiful, the location was fantastic and the hotel staff was very nice. We would stay there again!
It was amazing vacation in ancient and splendid Altstadt with luxurious service! Our gratitude to this hotel! Special thanks to Fabian Haberle!
The hotel offers fantastic rooms and is located next to all the tourist places. There is no parking lot nearby and the hotel doesn't have its own parking garage. The closest parking lot is 5 min walk from the hotel which is quite uncomfortable.
Welcome, level of comfort and service were excellent. Position in town centre could not be bettered.
Fabulous location and great service from the staff. Unfortunately our sleep was spoiled by the Irish Pub down the street being open late and very noisy patrons echoing despite closed windows until 4am.
the site, the staff my daughter had an extrabed which was awful (the worst bed I have ever seen)
Excellent service and cleanliness and proximity to city centre - out of back door of hotel into main street, yet hotel quiet. Parking - very very difficult to get parking and Hotel not easy to locate because bus lane outside - buses often blocking hotel as one drives past.
the location poor rooms, no air conditioning, old building, smelly and noisy neighbor .
The staff were very helpful and the location was excellent It was very accomodating
Location , Free internet access
I loved the room. It wqas very romantic and it was a great deal for our money. I also loved the location, it was right in the heart of salzburg. The only thing we did not like was that it was rather stuffy. The window let to square, meaning there building surrounding the window and enclosing from getting any fresh air. The air condition did not cool off the room at night, so we got rather warm and could not sleep that well.
The location was perfect. The staff were very helpful & friendly would recomend
Central Location More infromation on parking would have been helpful
The room was lovely, spacious and better than expected. The reception personnel were extremely helpful and courteous. The bacon served at breakfast was underdone and chewy, should be crisp.
We were a party of five adults and everyone of us was delighted with this hotel. It had a great warmth about it from the moment you step though the front door and are greeted, in excellent English, by the people in the reception area. The rooms are beautifully decorated and very comfortable, they are another indicator of the pride the owners take in their lovely hotel. The time and help they are prepared to give you is another. Its location is just perfect if you wish to stroll around the beautifull city of Salzburg, it is on the door step. Breakfast was excellent.
Based in the centre of Salzberg it was easy to get around. Some noise early in the morning. The church bells tend to wake you early if you want a lie in. Our room was not the cleanest I've been in. Holes in the wall above bed tend to make us think this was not well looked after. Dirt around the bed area and carpet.
The hotel position to all the things needed to see in Salzburg, was EXCELLENT !! Need to have a choice of pillows and duvets (my Daughter is allergic to feathers !!!!!!! (You did change them, but polyester duvet, very thin!)
A quiet, peaceful, city-centre location and a hotel with character.
Location was great. Hotel staff was really helpful and friendly. Rooms were clean and it was all in all great stay and great service. Thank you. Everything was fine.
location good, good breakfast selection room safe was not working and despite asking ,it was not fixed,however safe facility was made available at reception
Great stay at hotel, staff were helpful when asked to change rooms since next to the elevator. Nice breakfast and wonderful location to city. Rooms clean and comfortable. The fact that the hotel allowed pets since a large dog stayed and we could hear it barking until we asked to move rooms. Very smoky in the bar/ reception area. Be nice if they could have opened a window.
The location was within convenient distance to all major sites yet very quiet. The staff was helpful and the breakfast was excellent.
Central Location N/A
The location is great for walking around the city and very very close to the river. The room was very spacious, clean and comfortable and we even had an infant and dog with us. The breakfast was excellent. The staff were very kind and helpful. You can not park at the hotel because its in a pedestrian zone, but there are parking ramps and lots available fairly close to the hotel. I did not like the fact that you can smoke in the hotel bar which is by the checkin desk, but we found that you were able to smoke in some restaurants as well, very surprised by this.
The experience was wonderful, the room was clean, the staff was extremely nice and always helpful. It was my 2nd trip to Salzburg and my friend's first trip. We would book this hotel again next time without question! The hotel food for lunch and dinner was amazing! Breakfast had a wide variety of food. We had one of the smaller double rooms and it was great!
Location -short walk over the bridge to the old town, area in Linzergasse is also very nice. Room keys are a bit strange, remote control! Breakfast was a stingy affair.
Very Good Service
Location, excellent service from Ulrike and the restaurant staff. Good food. Disappointed to find the spare bed propped up against our window but we moved that so not a problem
This is my third stay at this Hotel and I love the Innkeeper-Ulrike, she is charming, entertaining, always has a smile and kind word. The location of this Inn/Hotel is ideal for walking everywhere in Salzburg-it is so romantic to be in the heart of the olde city w/the Fortress high on the hill overlooking the storybook town. I highly recommend. This is not a complaint but a suggestion. Our bed was an iron canopy bed, king size, which was great but it truly needed a box spring as it was so low to the floor and was almost dangerous to get into, for fear of brusing your self on the metal- I know this is quite European, not to have a box spring but it may be the time to upgrade- We do low the the down pillows and comforters-they make it all worthwhile.
The lady who seems to be the owner was really kind and very efficient. Location was perfect. We did everything walking.
It was right in the heart of everything, but a cab ride from the train station. The shower had no door and the bathroom would get flooded every time we used it.
Good design, comfortable Poor quality of breakfast, lack of space
We liked the location of the hotel. Right in the middle of everything, walkable distance of all the important sites. The friendly staff helped us. It was very noisy. We had a room that was on the street and the single window let all the noise come in and since there is a restaurant on the first floor the noise was from late at night and started again very early in the morning. If I stay there again I would ask for an interior room. I would also improve the breakfast with a little more fresh fruit.
Perfect locatiin. Amazing stay. Staff was very attentive. They went out of their way to assist my mother and even drove to a local market to purchase soy milk for my breakfast. I'm in the travel industry and highly recommend this hotel
The last day we checked out and left our luggage at the hotel for a couple of hours, meanwhile, they realized that we had left shaving foam and some razor in our room, so they placed them in our luggage which created a problem when we were checking in at the airport, as these items are not allowed on planes. We are sure that they meant good by putting these things in our luggage but I think they should be conscious that these items are not allowed at airports
The staff was wonderful! Our room was also wonderful! We would go back here again!
the restaurant was excellent and the staff were extremely helpful and friendly the shower soaked the bathroom floor
Location, decent restaurant, price No Wi-Fi, uncomfortable bed
Good location. Poor breakfast.
The hotel was just where you want to be in Salzburg. It is in the center of the historic old town and an easy walk to everything. The breakfast was excellent - the best we had in our three weeks in Europe. If you are driving, get good directions to get there. Once there they give you everything you need to park the car nearby at a very good rate.
The hotel is located in the old section of Salzburg, right off Marketplatz. This is a perfect location for getting around town and finding a great restaurant. Everything is in walking distance.
The situation of the Hotel was very good. The rooms were good and clean and the staff very helpful. We enjoyed the breakfast very much. The only down side of the room was the bathroom, it needed a little updating but was generally adequate.
This hotel is in a great position within the Alt Stadt of Salzburg with great walking distance to the castle, Mozarts birth house, restaurants and the old part of Salzburg.
Excellant location, staff were very helpfull and friendly
It very close to Mozart museum that mean you can walk around to old city very easy. Very nice staff and helpful.
location, only steps to all the historical spots. rooms are very small but adequate
Location was perfect - right behind the Mozart Place, few minutes to the main sights, but just away from the noise. Semi-buffet breakfast was served by a friendly staff, variety of local bread, slices of sausages and cheese. Staff were helpful, gave us tips on Salzburg Card and even helped us book our train tickets to Wien. After check-out, they have called a taxi for us, which came in 2 minutes. None
Excellent location (right in the Town Center), and the staff was extremely friendly and helpful. We would definitely stay there again and recommend it to friends. The shower was rather small.
Staff was extremely attentive. Great looks, beautiful room and phantastic location of the hotel. Unbeatable value for money even in high season. Highly recommended. We will come again! The breakfast was relatively simple but sufficient.
beautiful room and very close to Christmas market Breakfast was good, can be a little bit more variation.
Very friendly and accommodating staff with great restaurant recommendations. Well layed out modern rooms
the location and the design of the rooms. the access to the hotel is a bit tricky. the addition of hot food to the breakfast spread is highly recommended.
Great location, very comfortable room, good breakfast, friendly staff The parking is miles away, but I guess it's inevitable, given the hotel's location in the middle of Salzburg's pedestrian area
The location within easy walking distance of most of the tourist sites of Saltzberg. The bathroom mirror was too high for me to see myself. I never figured out how to press the button correctly on the ground floor. I would hav eliked the dining room to be available for breakfast from 7:00 A.M.
even having opened a few days before my stay and not in full operation yet, the hotel is a MUST !!! just great... There is no parking at the hotel, must leave the car in a city parking lot, 5mins away, but the hotel has an agreement for its guests...
Excellent location, friendly service, stylish and modern interior design No
great location, service excellent, rooms interesting and comfi, no complaints whatsoever no bath, only shoer, but a good one.
it is in the perfect locality for a short stay in salzburg, all the staff were fantastic and the recent refurbishment was very stylish and did not detract from the old world charm of its surroundings. a great find if you are looking for a " hip " getaway
Excellent location,nice staff and very good breakfast excellent