Good location, easy walk to train station, lake and local restaurants. Very friendly reception staff. Room had nice view of the mountains.
The restaurant next door (attached) was very good. Made all the better by Kati who was very personable and attentive.
Very nice and helpful staffs.
An excellent and peaceful location, ideal for family and near to both the railway stations. A bit too expensive.
Very comfortable hotel with helpful staff. In a very good location, close to the train station. Easy access to the Jungfrou. Unfortunately, I chose the time of the drums and pipes festival. The very loud music went well into the night and early hours of the morning. Not the fault of the hotel, of course.
The free upgrade on arrival was a very pleasant surprise. The view from the room was outstanding with fabulous views of the Swiss Alps.
I liked that it was close to everything, especially the train station. It was a nice comfortable hotel. It was affordable. The best part was probably the staff. They were all wonderful!
The hotel staff was also very kind and very helpful ! Room a bit old fashioned but clean and nice. Not that close to the ski slopes nor ski-lifts but it's ok
In this hotel you can enjoy a central yet quiet location (5-10 min. walk from Ost Railway Staton) so it is very convenient to travel all around the region.The stuff is really wonderful:always ready to solve all you problems dealing both with the stay in the hotel and organizing leasure activities(excursions and so on).Calm, cosy,clean rooms.You really feel at home! It was our second staying here, definitely will choose this hotel another time.
Good ambience Quite Distance from the Train station
very nice pleasant hotel, beautiful views, good breakfast,great staff at the front desk,very helpfull, would recomend no
It had a great view of the mountains It was an ugly building, poorly kept up and rooms were poorly cleaned. Was very expensive for what you got. The top dining area sounded great, but was dated and smelled like old cheese. Interlaken was beautiful & was the one redeeming factor about this place.
Terrific views. Lift corridors are dark. Corridor lights do not come on automatically. Bed mattress is way too soft. Interior decor of guest room appears drab and tired. On entering the room, I noticed the carpets outside the bathroom had significant water stains: I suspect that this is due to the inability of poorly fitted shower curtains to prevent water seeping onto the bathroom floor which is level with the bedroom. A water barrier along the threshold of the bathroom door should solve the problem,
Staff were friendly. Reception/Bar area very bland and empty.
-centrally located. We walked in from West train station and walked out from east -room was quiet -breakfast was outragously expensive
The rooms were both very good with panoramic mountain view !! The breakfast was very good with a wide variety of foods and drinks for the price.
room view bed
the beautiful setting and view also heated pool and nice breakfast layout no
the location of the hotel in centre of Interlaken with the view of the Jungfrau. It was very expensive, plus parking at CHF14 per night was excessive. Breakfasts expensive and only so so.
There is nothing to like . As the hotel declare itself 4 star . But there is no tea/coffee maker , no room service , no air conditions , bathroom are very small , poor carpet . I have a bad experience for staying in this hotel .
전반적으로 큰 불편 없는 좋은 호텔임. 인터라켄은 여름에도 날씨가 덥지 않기 때문에 에어컨이 없음. 인터라켄 오스트까지 걸어서 10분 정도면 갈 수 있음. 아침식사 좋은 편임. (실내/테라스 둘다 이용가능) 로비에 식수대가 있어서 편리함. 시설대비 비싼 숙박비. 유료 무선 인터넷.
Interlaken OST역에서 걸어서 5분 거리로 융프라우 산악열차 이용시 편리
객실이 깨끗하고 안락함. 아침식사도 비교적 양호한 편. 직원도 친절... 가격이 비싸다는 것이 최대 약점, 그리고, 객실에서 인터넷이 유료라는 점. 그러나, 위피로 코넥팅포인트가 가끔 연결 됨. 또 한가지 불만은 아침에 우리 애(6살)가 먹던 와인잔 같은 쥬스컵이 깨졋는데 애가 물어뜯어서 그렇다는 식당종업원 말에 어이가 없었음. 정말이지 웃기지도 않는다는...
좋은 시설과 좋은 위치가 특히 좋았음.
This hotel is quite simply wonderful. It has genuinely warm and friendly staff, architectural beauty, a stunning location and fantastic faccilities. The place exhudes style, charm, elegance, and luxury with not a hint of snobbery or stuffiness. After my all to short stay I felt thorourghly refreshed and rejuvinated.
The hotel is lovely, especially the spa and pool area which is excellent. They offer classes every day, I did a qi gong class and water gym class, both very nice and enjoyable. The hotel takes very good care of its guests, and the conceirge desk is very knowledgeable and helpful.
the spa was v. good. signs to elevator and spa were confusing
visited the Tellspiel and use ofhotel wellness faciities only the room prices when booked direct with the hotel
the spa the price
The whole slightly olde worlde ambience gave off a feeling of past opulence without feeling overwhelming. The general comfort and the helpful and welcoming attitude of the staff made for a most pleasant experience Not a single thing, although I did miss the complimentary tea and coffee - but only very slightly as the complimentary fruit more than made up for it.
Excellent Hotel at Interlaken. Location is excellent. Conceirge service is excellent. Rooms are spacious. Take the Jungfrau View and try to be there in sunny days They did not provide Iron to the room for safety reason. We aked for exception because our luggage arrived four days after us and all clothes needed pressing. I understand the safety rule but I dont appreciate not considering our special case.
Location with lakes and mountains. Luxury hotel. One of three restaurants closed in early October (seasonal) and spa closed as a result of small fire.
the kindness of the all staff and the bar's staff were very kindness
A very beautiful hotel, and centrally located. The room was very small, and although our booking stated a room with a view of the river, we stayed in a room facing the street.
Breakfast was very good. We also like the staff.
Breakfast is good. Internet facility is not good, especially for smart phone media. And I felt insufficient motivated hospitality in responding to hotel guest request.
Hotel staff, also they didn't like muslims they told me you can't take your dinner in linder hotel restaurant because ofmy wife wears a headscarf ''hijab''. also Old furniture breakfast good
Good location. High quality hotel at reasonable price.
Old style building. Rooms are unlike the new `plastic' out-of factory hotels. Maybe they are not the newest ones, but overall impression very positive. Very nice staff in the restaurant.
We (family of 2 adults and 1 child of 8 years old) liked the new SPA facilities the most. Modern pool, sauna and turkish bath area. Although our room was very specious (room 516, top floor, corner room), we think the room needs urgent redecoration. The time stood still for over 25 years in this room and it isn't 5-star at this moment.
The doors key need to improve. the breakfast was so bad. there are so much noisy.
Service accommodating and professional A few Unappreciative guests
A magnificent hotel which provides an excellent breakfast and very good front office staff Did not have airconditioning for the hot weather. Also our booking was for rooms with a river Aare view but we did not get these rooms which was disappointing.
Liked pretty much everything. Service at this hotel is excellent and rivals the best I've seen anywhere in the world. Great Job! What was special were the little special things that the staff do... valet parking, afternoon tea, weather tips, ... and that management have thought of e.g. the reading room, the bar. Location is excellent at the heart of Interlaken... we would definitely go back on any future trip to Switzerland. CHF 5 service charge for hot water I felt was unnecessary.
The location was great and the satff was outstanding!!
The staff made us very welcome, and were very helpful. The location was a pleasant, short walk across the canal into town. There was adequate parking. No complaints!
I love the breakfast with the view of the riverside. Very friendly staff and nice room.
staff are friendly. No Free wifi
A lovely light and airy hotel - comfortable, friendly, good location. Would definitely return.
good view from south facing rooms, can borrow bicycles, provides local bus pass, breakfast good not many standard services (wake up call, etc.), some staff was exceptionally good, others anti-customer-service (one said they'd charge $2 for warming up milk for child in their microwave)
Very friendly reception started us off very well. Super room and view. All staff very good.
The friendly welcome by the reception staff commenced a great stay at this superb hotel.The view, albeit requested, was fantastic-and the dining room was excellent.
The view from our room and the friendlyy staff. Location was great.
COnvenience of the location to the start of the Jungfrau Marathon No fresh fruits at breakfast. DIry breakfast dishes left on the tables until after the breakfast time was over
Very nice location A strange smell in the room, like wet towels which has been there for awhile.
location near the centre. Very friendly and helpful staff
location is good ,very near to railstations hotel is good but bathrooms are very small...........we are not satisfied with the break fast provided
There was only one thing that was subpar about this place and that was its location. It's not too far from the main streets in Interlaken where all the restaurants, shopping, etc. Although I booked a room which included breakfast, I was told that there was a problem with their system and its falsely mentioned 'breakfast included' at the time of my booking. I was also told by the receptionist that he was doing myself and my significant other a favor by giving us a double bed instead of a twin, contradicting to the full bed mentioned at the time of the booking. The room itself was in horrible shape and to make the experience worse, the bathroom sink didn't work. I would give this place a ZERO if that was possible. I would recommend everyone to stay away.
It was not confortable nor pleasant to stay at the terrace room on the top floor.
Convenient for both rail stations and town centre. Helpful staff. Satisfactory basic accommodation for short stay. Very close to Tourist Information office. Free local bus pass. Breakfast could be much better.
breakfast was ok The rooms and very small, the owner/person running the place was very rude when we asked if we could have a bigger room and pay the extra. Also the internet didn't work properly and when i asked him abt the same he was indifferent and canceled the connection
toilet too small, some lights not working
location of the hotel was very good. It was in the centre of the downtown.Room was tidy and spacious None
When I took a shower, I realised that I didn't have a towel in my room. I've to dry me with my clothes, I didn't have anything else The maid had forgotten to hang towels in the room.
Located in the city center there was not own parking facilities
Breakfast was great Little stark
Very very friendly staff. They were okay with me changing the room, when I didnt like the view from the first allocated room. Also, they had adapters etc for me, when my laptop charger was not fitting in the energy supply of the room. While the promised internet was only in the public area, it actually worked very well from within the room too.
Nice fresh rooms, great breakfast and friendly staff.
Everything....was perfect There are no allocation for parking area
Convenient and compact TV too small. old toilets
The hotel location is in down town of Interlaken and it is close to the west train station Although it is one of the cheapest hotel in Interlaken, however, the price was more than the services you get. It could be the average of Switzerland expenses.
The location is excellent. The staff is friendly and the best breakfast provided on my journey in Europe so far The lift is too small
This must be one of the best deals in (pricey) Interlaken. Seared facilities (bathroom, toilet) are very clean. Room itself is also very clean. Breakfast is good, location is OK (walking distance to Interlaken Ost). Staying on the 5th floor has an extra benefit that you have better views. Our room had a direct view on Jungfrau, great!