Nice room, friendly staff I would have liked a room for the same price but with a better view
A nice hotel at walking distance from the old town,nice quite environment with a rich breakfast buffet
We had a balcony which overlooked the mountain which was a wonderful sight even in summer
This hotel is a class act with nice rooms, nice buffet breakfast,and a great locations near the historical center of town. You always pay more than you want for this type of arrangement.
It was very warm, friendly and comfortable.
The pool in the top with the view to the Alps was great. Breakfast was also very good. The room was not according to the hotel. I expected better accommodation / furniture in the room for the price I paid.
centrally located, friendly personnel. The bathroom was not clean.... dirty under toilet seat.
The staff were particularly helpful assisting with onward travel information following delays after the volcanic ash disruption. The breakfast selection is very good and the swimming/spa facilities are superb. The hotel is well positioned for the old quarter and the railway station.
staff, location, pool, training-room....everything a bit hot in corridors, bar, restaurant - no aricondition?
Good location, very good breakfast, spacy restaurant, airconditioning worked pretty well. A bit expensive
The rooftop restaurant made for a spectacular evening. The location made access to "Old Town" very easy. Perfect setting for our "Retirement Honeymoon"! None
Excellent location,lovely room,breakfast beautifully presented and service courteous. The room had an irritating noise - perhaps from heating/air conditioning pipes.
My husband and I loved the comfortable bed and pillows. It was quiet and although the room was small, it was all we needed. The tv was too small.
Very good location, within a very short walk of Old Town and the major sights. Breakfast was not included. No tea/coffee facilities in the room.
The staff was helpful. Too old.
Very nice and friedly staff.
Very much enjoyed our stay here. The room we had, which we only paid a standard rate for, was very nice - spatious and nicely furnished. Decent location also, only five minutes walk to town centre.
rooftop welcome with gluhwein. Warm and friendly staff. Excellent service and food in restaurant.
The hotel offered a quaint setting that afforded us access to the old town center for sight seeing and shopping ease.
The hotel is in a great location, I like the family history of the hotel, the bar and restaurant were good and the staff is very friendly.
Dining room, menu and serving staff highly professional and friendly. Menu was impressive. At time of booking I provided a specific special request that was not provided. (flowers, champagne... at my cost) This was a wedding trip. No acknowledgement from hotel staff. I did not pursue it further as the surprise effect was lost. It does not stop me from recommending the hotel, however this little extra would have differentiated the hotel for me.
The hotel was in a very good location. The front desk attendant was marvelous and the rooms had a great deal of storage room. In general, being from the US, we typically sleep on softer beds. Although I don't specifically recall the hardness of your beds, all that we stayed at were harder than we are accustomed to in the US.
Very good breakfast,the Cafè was very nice, good to have dinner,too.Central position.Parking facilities.The room was very clean and with good fornitures. We are very happy to chose this hotel and I think we will visit it again!! The room was very hot and it is not possible to change the temperature!
Great location. Easy access to all sites. Bed very comfortable. Breakfast was extensive, and served in their restaurant which is a happening spot early in the morning which made it fun. Lobby staff didnt seem overly friendly. Just kinda there going through the motions.
As the name says this hotel is realy in the Center of Innsbruck. The breakfast and bar room still have the charme and stile of the famous austrian "Kaffeehaus" Although the rooms are comfortable, they are very small.
The personal were very friedly and helpful. The room clean a bit of tlc would do the hotel good the lager is good for shopping etc. and the price good. Nothing
Family room provided was very spacious and comfortable. limited car parking, so had to use public parking.
Lovely hotel in great location.....
the location was very good. The parking facility was good. The fitness room equipment was very poor. The 2 cycles were dangerous and broken. The weight machine was OK.
Friendly staff and good privacy. No complaints.
It was definetly a superior-class hotel, placed in a good position in respect to the historical downtown, and the room was very big.
처음에 도착했을때 외관에서 느꼈을때는 너무 작아 좀 걱정을 했으나 내부 시설의 최첨단을 보고 생각이 완전 바뀜. 직원분도 정말 친절했고 방이 좀 작았으나 안락한 느낌을 주기에 충분했고 화장실이 정말 좋았음. 그 작은 방에 욕조도 있고 변기가 분리되어있을 정도니.. 아침도 간단하게 먹기에 좋았다. 가장 좋았던것은 걸어서 모든 관광지를 볼수 있다는 것. 황금지붕과 거리들 그리고 등산열차를 탈수 있는 콩그레스 까지도.. 다시가도 꼭 이곳에서 머물것임. 호텔에서 주차장이 조금 떨어져 있는 것 정도?
Location, Comfort & Value for money!!!
The room is clean and tidiness, location is very good and near the city center.
Very clean, very good value for money, excellent location no
I liked the man and wife who ran the hotel. They were happy and helpful. I would have preferred if a continental breakfast had been included in the price we paid for our room. They had a nice attached small restaurant which would have been very nice to have had to eat breakfast in, but that was not included unless we paid extra.
Fabulous location right next to the river and walking distance to all the major attractions of Innsbruck. Great value and comfortable with lovely hosts who make sure everything is accomodated.
The staff was polite and the atmosphere really warm and friendly..Very clean as well The view of the room..
Great view. Very convienent. Good value. Room 9 was a little narrow making walking around a bit cramped.
Beautiful view from the room window. Noisy in the morning (traffic outside).
Good location only couple of minutes walk from centre of town; Hotel Owner was very helpful; room was very large, clean and comfortable with good bathroom. No lift.
the breakfast 4th floor carpet damaged and filthy upon arrival no service for luggage to be taken to the room hot water not hot by early evening service of breakfast staff efficient but cold damaged electrical outlets in the room not enough evening reception staff during 23rd and 24th Dec
Fantastic homeland definitely value for money. Very friendly staff who were really helpful and made you feel very welcome. The best breakfast I have had in a hotel in Europe with lovely waiting staff. The room was comfortable if a little hot but opening the window solved that. The location was perfect with a very short walk to restaurants and shops as w,ell as the museums churches etc. I would highly recommend this hotel to anyone contemplating staying in Innsbruck.
central, nice bathroom, very nice bar and breakfast area, good breakfast for this price I expect a wireless internet and sauna and sport centre, hotel hs no restaurant
Breakfast was great. I could not get coffee or tea until 16:00pm after breakfast.I wanted to sit on the rooftop terrace and drink coffee but this was not possible unless I bought a takeaway coffee from elsewhere.
The restaurant on the fifth floor and its the very central position.
Breakfast buffet was fantastic. The rooms and public areas were well maintained and clean. Location is very convenient. The mattresses were low end and the double was 2 twin beds pushed together. The beds actually separated a few times. The TV had only 1 English language channel and no movie rentals.
great location close to everything; very helpful staff (I needed an adaptor for mobile and they supplied one free of charge straight away) and a superb breakfast
Breakfast was good and in a very pleasant restaurant with a good view. Liked the evening bar on the terrace and a pianist was there too so nice to have some live music. No evening restaurant.
The location was excellent-quality hotel with excellent facilities and service. Breakfast choice outstanding. The wooden floors tend to echo and at times one could hear the room above and the people moving around. however this is a minor point considering how good the hotel is.
Breakfast was phenomenal!! Amazing range of food and condiments - by far the best we have had around the world and wonderful dining room staff as well We missed being able to make ourselves a cup of tea in the morning when we awoke...jet lag often means this can be any time from 2AM onwards. Can you consider putting a kettle/cups etc in the room as we are used to having this available in London and Singapore??
Beautiful hotel and kind staff There is no slipper in the room, the elevator is too small
nice, clean hotel, good breakfast, helpfull staff, very quick check-in, very convenient location to the city centre, room standard not for 4 star (i.e. no air conditioning)
Kindliness, Italian speaking
Breakfast was excellent. There was some noise from the street in the morning, but there was also a nice view from our window.
Convenient old - town edge location; very helpful staff and good service; well appointed room.
Position in city centre, small, quiet, ok buffet redesign needed
Nothing No a/c
Hotel staffs were very friendly. Ventiration fan in bathroom didn't work.
The coffee was very good and tasty in the restaurant. There was not enough place in the toillet.
Excellent staff, breakfast and location. Free internet with a strong signal was also a nice bonus.
very good value for costan excellent location right in the old city
It is very good location,just near super restaurant,not far more important museum.Clean. too old,it is always smell chip food,breakfast is terrible,
Location, location, location....very good restaurant, excellent vine cellar...staff very friendly... furniture from 70's
The location and above all the friendly and helpful staff everything was super
The location is fabulous - 50m from the Golden Dachl in the centre of Innsbruck Old town, 500m to the Hoffburg which has just reopened. Comfortable hotel, ideal for seeing Innsbruck.
no frills, good basic accommodation with super views of the mountains from the back rooms
Everything was perfect !
Design, cleanliness and convenient location. No
room was spacious and clean. bathroom was a great size which i liked very much. little coffee shop next door and location to markets excellent. staff great.
The room The breakfast
Excellent location. A hotel with long history and the decoration and atmosphere do reflect this.
The hotel's location is excellent, very central. Although in an historic building, the hotel was comfortable and had a modern fitout. Hourly charges for wi-fi (should be included) and a CRT TV in the room.
The heating system was a little noisy
Very cute place, friendly and helpful staff. VERY conveniently located. Excellent choice! Nope!
The breakfast was fantastic! A great selection. We enjoyed how the bathrooms were so modern in contrast to how old the building is. The beds were very comfortable. Clean. And just a cozy, great atmosphere in the Hotel. Nothing. It was fantastic. Would recommend to anyone.
Location, location, location. Right in the heart of the old town, we couldn't have picked a better place to stay. The Christmas Markets were right outside and there were wonderful restaurants right down the street.
Excelent location, great breakfest and staff. Historic and beautiful building.
Authentic feel as described. It was on the main tourist street - only downside meant that it was extremely noisy at all times of day and night.
the breakfast was the best of all the hotels i stayed at in europe! position was perfect for a tourist visiting innsbruck. very old hotel with lots of character
Fatntastic central location and helpfulness of the staff.
Good food.Excellent location. Nice staff. Small shower /bathroom - not very practical!
Romm accomodations were good, close to centre, excellent breakfast and great service
good service, good location little costly
Excellent local cuisine and friendly, helpful staff, including the owner. Rooms a bit basic. Too many hunting pictures.
Wonderful location in the old town; the owners/staff were very helpful with all aspects of our stay. Breakfast was much better than expected; wide selection, nice hot coffee. Large triple room was great, as we had our 17 yo daughter with us. Great Austrian decor, we were very happy with this choice of hotel.
the location is vry good,very near to all the attractions,and th train stations is just 7mts walk th bus and th trams r just 1mt wlk.the break fast is ok.th staff were very good and helpful,they evn gave us a early chk in evn though we di't inform thm.th room was spacious for 4 of us. wud lov to stay again. the lift is too small,if u hv lots of baggage
great location atmospheric building good restaurant nowhere to sit, other than room, no lounge
Nice hotel with friendly people.
We arrived early and were allowed to secure our suitcases and have our room available about 1/2 hour after arrival. We loved the location, the hotel was beautiful. Breakfast was adequate but the staff person during breakfast seemed ticked off when we asked to bring a cup of coffee to our room and getting a cup of ice from the diningroom seemed to be a hassle for them as well. Overall, loved it.
The location mainly. The staff and the room temperature.
good situation very closely to city center, cheap price
Very good location. The room was very cold, and although we told this to the reception 3 times, they didn't do anything about it. Also,the cleaning lady was very loud in the morning, and actually entered our room for the final cleaning, even though we were still there and it wasn't yet Check-out time.
Not at all. The young man who was at the reception desk did not stay at the desk. So when we left or picked up the key room, we had to do it by ourselves. The location is far away from the railway station around 30 minutes walking. So, we had to get on the bus about 4 stops.
Hotel is situated in the very center of Innsbrucke, which is great. Rooms are small and without bathroom (some of them). However, shared bathrooms are clean and i didn`t find any problems of using them.
You can leave your bags while you visit the city, after checkout The creditmachine didnt work, I suggest you bring $ cash; the internet doesnt work and no have wifi; small room;they close the hotel at night, so you can not go out to a party after midnight.
Great experience sleeping in this old house. Nice view over Innsbruck from our window and from breakfast room. Close to old town center.
Location of hotel,friendly staff,competetive price My fault but booking a room without a toilet or shower is definately a no-no
It was very central to the old part of Innsbruck, Staff were friendly. The hotel seemed to have an open bar till 4 am which resulted in the room being very, very noisy.
Proximity to the city centre, good breakfast, helpful staff.
Facilities are quite simple. But the room are clean and comfortable. Staffs of the hotel are kind and friendly. The location is good! Gasthof Innbrucke will definitely be the first choice for my next visit to Innsbruck!