The price was reasonable. You get what you pay for. Poor internet service. I could barely get online. It was very frustrating.When I checked in I had a very condescending attitude from the check in agent who referred to the hotel as 'my hotel'. She became more respectful when I called her out on it.
The room was clean, and beyond expectations we had clean towels and fresh shampoo and soap every day of our stay. The staff was friendly. The hotel had a continental brealfast, however I am on a Gluten free eating plan so the only thing I could have was fruit and Corn Flakes. It would have been nice to have something with protien such as eggs or yogurt.
surprisingly located convinient near restaurant / convenient store, clean place friendly staff my hotel bathtub happen to leak, so everytime i took bath the room downstair is flooded or something. at first we thought its because i have my curtain outside the bathtub.
Its close to Misericordia hospital. Gave a significant reduction for compassionate/medical reasons. Breakfast could be improved.
Accessability Cleanliness, Space, Food
Yes, staff and location was good but in the bath room the drain system was not good, when i used the wash Basen, all the time water was full in the wash Basen Microwave must be in the room if some one stay more than one day, there was a hidden microwave, specially if the family is staying more then one says,
I'm sorry but there is nothing good about our stay. We stay in super 8 a lot and that was the worst experience ever
It was easy to get to. The lady who was in charge of the breakfast was a real sweetheart. Not terribly clean.
Location We found dirty socks in the drawers and the in room fridge froze all of our food/beverages. Upon checkout I requested to talk to a manager,one was not available and I have not heard from one by email or phone yet. Many stains in carpet.
Closeness to my family destination Initial security card did not work. Had to return to desk to get a security card that did work. Towels and face cloths were replaced even though the eco request was initiated (hung up on rack instead placing in tub).
The price was right. The room was acceptable. Staff was good. Free parking in front of motel room. Location required me to back track. Must be sure to Google Map before going to hotel.
The staff let me have an extended check out time so that I could use wifi to complete an online exam. I was on a large road trip and thought the motel provided enough of what I needed on a good price point. I'm not a luxury traveller. I just need the basics. They delivered and were very kind. Not exactly 'modern' looking accommodations. But, it was clean. Wifi was good.
Ease of use to get to main highway, little play park for our children The stove in the bedroom, not handy when you have a toddler who wants to turn the nobs all night..! Bring clear tape to tape everything shut if you have one!
that it was a couple minutes from then edmonton international airport. The room was smelly, faucet in the bath room sink left a puddle on the floor everytime used. Bed was very uncomfortable. Front desk wasnèt helpfull at all.
It was a good room in a very convenient place in terms of accessing the airport as well as other city sites. The room was clean and it was relatively quiet throughout the night. The staff was very helpful and offered an upgrade at no extra charge.
It was cheap. The hotel staff were not helpful at all and the hotel room was like a closet.Oh well, you get what you pay for.
it was close to services, location wasn't too bad. The air conditioning wasn't working well, so it was hot in the room. It is close to a large highway, you could hear the traffic.
Everything turned out good,the staff were very good.
Very helpful staff, clean rooms and quiet
the walking distance to collisseum is the only good reason to choose this hotel breakfast is at a level far below average. t.v. had only one channel. has coffee nor thee avalaible in room.
The size of the room, the kitchenette. Because I was a younger person checking in, she treated me like a child. Kept telling me to "not expect the full deposit, since...I know your type". I'm actually a very respectful person, just wanted a room close to the coliseum for an event and the only other ones where booked. Over all, didn't like it. The person dealing with us was rude, very unhygienic, assumptutious. I won't stay there again. The walls were paper thin and people were banging around all night. At one point my door handle jiggled. Didn't feel all that safe. Then in the morning as I'm sitting by the window eating my brought with dinner, I watched my neighbor go to his vehicle with two rifles. Only like .22 type guns, but that still didn't make me feel any better. Needless to say, I don't recommend it. The room itself was neat and not unclean or anything, even though it was a non smoking room, it stunk like cigarette. An odd feature, the only lights were lamps. Th bedroom had two night stand lamps and the main room had one single standing lamp. Wasn't very convenient.
Very close to our event.
They changed our room the next day because the first room was highly unacceptable When we got there they didn't have our reservation with booking.com, so they did not have the room we booked available. They called booking.com and were able to find the reservation after serveral minutes. They only had a very small room available which was absolutley disgusting. The carpet was dirty and worn, the walls and basebords were filthy and black. The microwave still had hardened cheese in it. The bathroom wall had what appeared to be blood on the door frame. There were holes in the walls and the fridge was black with finger prints and smudges. The bedding was cheap and rouch and really uncomforatble.