The room was v good
Everythıng was handled effıcıently and was as agreed. Staff were helpful and room was comfortable,
We didn't use any of the facilities other than the rooms as a place to rest. Great central location within walking distance of most areas; if you don't mind walking about a mile to Chinatown, Little India, Arab Street, and Orchard. Two MRT stations within 2-3 blocks (5-10 minutes). A few restaurants, coffee shops, and pubs within one block. This is in a quieter area, no raging parties and noise like Orchard or Clark Quay. Staff was extremely nice and attentive. I would stay here again! No complaints
Comfortable bed. Great shower. Patong bar 1 for 1 deals. Laundry changed even when not required. Two night stay and bed and towels changed after first night. Not so good for the environment.
Walking distance to food court, mrt station and shopping district. Its clean and value for money. Yes, the pillows smell. Please change. Tnx.
nice room, good service, good location, good restaurant The continental breakfast is a little poor. The breakfastbuffet is excellent, but too expensive for the modest breakfast that we need. For instance a bit of fresh fruit with the continental breakfast would be nice.
Helpful to allocate us a temporary room as we arrived, very tired, early in the morning, with children. The hotel is in a good location.
Location was excellent, the Hotel with such high standards made our visit to Singapore wonderful
consignare people helped a lot, check in was also very quick
Just another simple hotel. Stayed in July,07 and the rate was one of the lowest for that quality. Didn't like the absence of free water and elevators working only with room card.
late check out Charging of drinking water, no bottle water offer as complementary
This is a very nice hotel to stay at, great location and great staff. I can recommend this hotel
The hotel room I stayed in was good. The staff were helpful. But see my comments below. When I arrived I was given a room which was occupied by another guest who I found out had the same name as me. There needs to be a more rigorous checking of guests details - I supplied home address when I checked in but this wasn't use as a check. On Saturday morning I received a phone call re the return flight which was obviously for the other person. I don't expect these slips in a high quality hotel.
We were very comfortable and able to get a really good nights sleep as the beds were extremely comfortable. Staff very attentive and efficient. Not a complaint but would like to have been issued extra tea and coffee supplies.
The cleanliness. TV channels were not clear.
Very good value for money. Staff were friendly. Location is convenient only if you don't mind walking everywhere.
Fantastic staff and service. Good food at reasonable prices. Nothing
Bright room lighting no
Attentive and helpful staff, central location and comfortable room. No issues
it is very conveninly located and and all your hotel staff have been very kindly to the guest. nothing
The location of the Hotel is very convenient , not too far from the central business district still very quiet The air conditioner had aan erratic temperature control.
Location was very good.
The gym was decent considering how old the hotel was. I was able to find most things in the gym. I did a late check out no problem (2pm) Water pressure in the shower was good. Bed Bugs. Felt itchyness on my legs and head. Bed was flat and rock hard Cable was weak. Needed one good nights rest and I couldn't even get that.
공원 안에 자리한 조용한 호텔이라 묵었다. 네스프레소 커피와 고급 티가 준비되어있는 새 호텔이다. 욕실에 비치된 태국산 탄 제품도 새로웠다.라운지에 커피나 음료서비스가 늘 제공되고, 방안에 TV를 이용해 인터넷을 무료로 쓸 수 있는게 장점이나 익숙해지려면 시간을 좀 투자해야 한다. 아침식사는 정성이 없는 때우기용이다.매번 장소가 이리 저리로 바뀌고 야채는 구경하기 힘들었다, 듬성듬성 놓인 딸기엔 곰팡이마저 끼어 씻지 않고 내놓는게 아닌가 하는 의구심을 강하게 주었다. 직원들의 숙련도가 부족하고 교통이 불편하다.위치를 알려주는 이정표가 신통치 않아 처음 찾는 사람들은 헤매기 십상이다. 매번 콜택시를 불러야하고 들어 올때마다 가는 길을 알려줘야 하는 불편이 따랐다.
Good value for money. I also liked th "Green" inititives such as recycle bins.
Very near to shops, eating places and MRT. No safe
Location is great! The toilet is too small and too dark for comfort. The hotel receptionists sucks at their work. The bell boys are great though.
Sun Café, excellent food and service Charging for limited internet access and per sheet of paper for printing.
the vicinity and accessibility to public transport small pool
Friendly staff ,central location, clean rooms
Staff were very courteous. For example we arrived early and were able to check in before the official time. They were also very helpful in storing our luggage and obtaining a taxi at the end of our stay.
Our booking was arranged through the internet and everything went as normally as expected. The staff were all friendly and most helpful with knowledge of the local area and we were able to gain directions to local businesses. A great location and easy access to tourist attractions.
No weighing scale availble from housekeeping. Toiletries not adequate.
The Hotel is centrally located, with easy access to public transport. The public transport system ant taxi's are inexpensive. Staff at the hotel were very helpful and gave every assistance when asked questions.
Except for the food, with the same food every morning for breakfast!! so we eat the same menu for 4 days!! no enough space for the guest to relax at the lobby with limited chairs that could accomodate 2 to 3 guests only.
Location I am very disappointed that suddenly my credit card was charged s$276 for 2 nights instead of the s$234.50 I was charged during booking. The reason I booked earlier was to avail of lower rates yet I was charged at current rates. All these without advice from BOOKING.com and Hotel Bencoolen. Why was I sent a boolking confirmation with the amount of s$234.50 Then charged more? Unitl now I am disputing this amount that was charged to me. My booking no was 134333131 under Anna Hortaleza from March 19-21, 2010. I would like to here from you through my email email@example.com
Helpfulness of staff. Ease of getting around Breakfast was quite limited in its choice e.g. choice of cereals, breads
Overall the hotel was not bad, very good location, very friendly and helpful staff. Rooms were cleaned promptly. The breakfast selection was horrible, and the price of the hotel per night was overrated given the size and outlook of the room.
very clean same breakfast everyday.
Location is very good
Hot water ran out quickly every day. Showers needed to be kept short.
A few minutes walk to the tram station, and easy access to bisuiness center or any other place. Good food court, really good taste, opens almost 24 hr just in front of the hotel. The breakfast of the hotel is just normal. The room was clean with comfortable shower & air conditioner. It would be nice to have free wifi service. And more better if wired lan connection were available in the rooms, because the wifi access was rather weak and slow.. Room is not large, but I know this is a typical size for the hotels in asia.
Location Tv wasn't working. Staff takes ages to come up to check the tv. Did not recevie any service at all. The worst breakfast I had had in my life. Bad bad bad
Friendly staff; comfortable; easy to get to sights; quiet rooms.
The Location the hotel was next to a karaoke bar
It is very easy to go to the city center and many shopping center around the hotel If possible, wifi or internet cable should be added to the hotel service with no additional charge
they supplied only two 330 ml bottle of water per day and sometimes only one bottle per room so we had to either buy water from outside or from the hotel itself which was very costly at S$1 per 330ml bottle.
Very central ... easy of coming and going. Breakfast was poor. Smell of 'smoke' in breakfast area - not good. This should be a smoke free area. Prostitute acitivity very evident and visual... was not happy with this.
Clean rooms, central location. Left luggage facilities. Breakfast was also very good - choice of hot or cold food and plenty of it