friendly staff and nice view elevator queing
The panoramic view of Cebu City from the 38th floor. Lobby is too small. No quiet place to sit.
the hotel room was high standard and did not disappoint. Its is a very busy place with high volumes of people visiting the other facilities here. This makes for long waits for lifts for example and an air of great busyness around reception that makes familiarity or feeling at home as a guest hard. There were facilities scattered around the two tower complex but there seem to be a membership system that takes getting used to in order to use them.
friendly staff Room was dirty, mold in CR. Had to pay for pool towels, no guard in the front of hotel to direct entrance to between towers. High 4 star price, but the hotel was more 2 star quality.
Too bad elevators, slow and just two for two many guests. To much noise from street traffic.
i think its good and nice next month soon no
Palatial hotel, great swimming pool with long hours, selection of restaurants and bars so you need not venture out. Located next to the IT Complex with a range of coffee shops and eateries. Gym is large and busy. While the room was comfortable, the Superior room is in fact the Standard Room.
I love the variety of breakfast buffet. I will definitely comeback and stay again in this hotel. I love that the staffs are very nice and helpful. The water glasses and juice glasses were too small. We have to keep standing up to get more drinks. Glasses were about 6oz size.
The breakfast was awesome. The room was very good also. The internet connection worked in the room but not in the lobby. The showers were hard to figure out.
Staff was mostly helpful/pool outside was in a nice setting. Close to the mall/shopping and restaurants. Got charged over $250.00 for a lamp that was old and not worth $100.00. (The three hundred was discounted from $425.00) which got bumped walking by - fortunately when it broke the kids or adults weren't hurt. But to add two nights cost? Unbelievable-
The staff was very helpful. Great places to eat and the Casino was a nice place to hang out
Staff were very attentive,and at very proffesional level,dining area are very organized and staffs are very attentive, I highly reccomend this hotel especially those who would like to experience a good service. ttttthe room was kind of smoky at the time that we checked in, but after that erything was fine the next days
The location of the hotel is superb for city tour; it is located right at the city centre with easy access to public transport. There is also free wifi in the room. The hotel has seen better days, it is obvious it needs renovation on key areas like poolside, bathroom, interior and exterior. The lobby lounge gets really loud at night, due to the hotel singer and influx of casino players.
very good hotel,breakfast also continental,good for all.
LOVE the gym. It's a full-blown fitness center with classes, great machines, TVs, etc. Good crowd. All complimentary with the room. A very welcome surprise after three weeks traveling through the Philippines.
한국의 호텔과는 다르지만 색다른 체험이였다고 생각합니다. 객실내부가 깔끔하고 이용하는데 불편함은 없었습니다. 호텔이용에는 불편한 사항은 전혀 없었습니다. 그러나 공항에서 새벽늦게 택시를 타고 오는데 와이프의 짐을 택시까지 들어주고는 택시기사한테 100페소를 받아가고 택시기사는 100페소를 더 원하는 일을 당했습니다. 택시안에서 얘기로 말다툼을 하다가 3000원도 안되는 돈을 가지고 한국인이 왜 이러는가 싶어서 그냥 줬지만 다른 한국분들은 피해를 안당했으면 합니다.
가장 좋은위치 없음
룸서비스도 좋았고 모든 직원이 친절하였습니다. 특히 가격대비 아주 만족스러웠습니다. 옆의 건물이 공사중이어서 그 소음의 캐슬픽 호텔에까지 들립니다. 하루속히 옆의 건물이 공사를 마무리 지어 주길 바랍니다.
We just needed a good, clean place to stay overnight while we waited for our flight the next day. This was great. They have a nice restaurant downstairs. The room air conditioner worked fine, and the TV and channel selection was as good as any other. The room was great for the price of $16 per night. I've paid much more for less in other places, especially in the U.S. Nothing.
As soon as I booked this through Internet, I tried to cancel my booking because of my flight was cancelled. However, they declined my request. I have never experienced that before.I don't want to travel Cebu any more. You should have understood your client's situation. Do not think about your profit but guests' mind.. This is my last advice to you. Their attitude
Very very very very very nice hotel. The pancakes were terrible. Hehehe
The location is great, next to the IT park and Ayala mall. Nothing; the stay was great.
Very clean and spacious rooms and a very good location and very friendly staff.
Nice gym. Close to Ayala mall. Room very basic.