The hotel was near all the attractions which was awsome without having to drive too much Everything was fine, a few crickets but no big deal
The location was good for access to downtown/riverwalk and freway access the sink in the batroom area did not drain well & there was a problem with the amount of money charged to my debit card & I had to make a couple of phone calls to get it straight.
The breakfast was good. We arrived to a room with no bath towels. I asked the woman at the front desk for towels and she gave me two. I explained that there were two people in the room and asked if we could have more. She appeared agitated and said she could only give us one more. I left confused as to the towel ration. The sheets on my bed were stained. Also, after approximately 15 minutes of brewing and only half done, I finally gave up and turned off the 4 cup coffee maker in the room.
The location was great,was near so many attractions!! One room smelled like smoke,and account was not cooling the room.
It is centrally located to major highways. Things are falling apart in the room; all is outdated; breakfast was not adequate.
i liked the location because if wanted to walk i could walk to the placese that we needed also easy acess to the freeways. the freeway was to close
We liked nothing we only stayed 10mim then checked out and left This ended up being a drug hotel where they were literally doing drug deals in the lobby even had them ask my wife if we needed anything. Rooms are filthy and dirty big stain all over mattress. Hotel refused to refund us but we left after 10 min and went down the road to sleep in suites!! Do not stay at this hotel it is a open air drug market!!
Location was great. Close to supermarkets, department stores, restutaunts, and fiesta Texas. Staff was excellent, friendly and helpful. Breakfast should run a little longer.
I liked how the rooms were clean and comfy All the traffic and location
Price Included breakfast and Internet Microwave / Fridge Friendly staff No printer in business center. Needs new carpet. Road construction in the area meant long traffic times
The location is great and the staff were very helpful! The beds are too hard. The carpets didn't look clean and there was a tiny Roach crawling on the cups by the sink!
Easy access to I-10. Close to Fiesta Texas and UTSA. That's were are business was. Hallway carpets ate dirty.
Just a clean cheap motel, perfect for coming and going on a quick trip if you don't need to be in a room a lot It seemed some people lived in the motel long term and were somewhat sketchy but no one but no one bothered us
Leaving As soon as you walked in was greeted by a gang member tattooed all over his face and arms. Front desk clerk was nice. First floor smelled like fresh marijuana. Second floor smelled like mold, hotel room smelled like concentrated mold. Floors were dirty. Never took off my socks. Rented room for two days but left after first day. Asked both kayak and hotel clerk for one day refund but was denied. Didn't mind though losing the money, just wanted to leave. Grade: F
The attitude of the morning manager. He was so rude. AND they tried to charge me 60.00 dollars for a nob that fell off in the restroom.
I booked this hotel for an Anniversary weekend getaway with my husband. We were on a budget, as it was our only getaway without the kids this year. If you're looking for a decent place to sleep that's safe and clean, THIS is it! I paid $80 for 2 nights!! Well worth it! No its not a luxury hotel, but I've paid double and triple this price for a room and gotten the same quality. The location was easy access to restaurants, 6 flags, and a 15min drive to the Riverwalk/Alamo. My only advice: do not follow your GPS to the hotel. There is interstate construction and the exit is closed. Take the Dezavala exit and get on the Frontage road, hotel is about 2miles up.
price room was good back door area
We especially loved your beautiful pool!Staff was helpful.
-The rooms are very rustic and impressive for the 60$ a night pricetag that they had. -The bed is very comfortable, as are the pillows. -The breakfast is pretty standard, however the breakfast room is very welcoming. If I had been here longer, I probably would have studied or worked in the common area. -The room was very spacious. It did not feel like a bed cramped into a spot with a table thrown in. There was a clear separation of family/study room and a bedroom. -The bathrooms are clean and spacious (we were in a handicap room, but I'm sure this is true in other room layouts) -Staff was very polite to us. Felt welcomed. -TVs are good quality flat screens, rather than older boob tubes. Small, but that's not an issue. -Bed could use a thicker comforter -Rooms were a little hot at first. There is only one air unit, and while the room was very nice it was also pretty large. This caused air circulation in the recreation area/entrance to be a bit difficult. The room took a couple of hours to cool down to a comfortable temperature. -Maybe a couple pillows more in each room. There were only 2. -TV is a bit small, Wi-fi in room 106 can be a little spotty. These are minor complaints, more of suggestions for management to make the hotel nicer :)
The rooms are very nice and the beds are very comfortable The porch was very nice as well. Having the pool right out the front door was so awesome. Overall a very good place to stay. The wooden floors are just too loud when walking around late at night coming back from being out.
There were 2dead roaches on the floor. The shower drain was clogged.
Everything was perfect. It was friendly and welcoming. Room were always clean with clean sheets and towels.
Trees Porch was wonderful
Just friendly office clerk. Took hours to cool room and that's because we arrived at 9am woke up to HUGE roaches in the room. Did not look thoroughly clean. Good thing just need for a quick nap passing through. Left at 5am.
I loved how cozy the room looked. The bed was comfortable and the staff up front was SO NICE! It was by the highway, so it was pretty loud. Also the AC unit was so loud I had to completely leave it off for the night because I woke me up every time it turned on!
Expect more of a condo room then your usual hotel(as u can see in the pictures) It has country style themed rooms. We really liked this place! Your std room came with a living area with TV & also another TV in the sleeping area. Each room has a small patio & chairs outside your room! Our room was facing the pool playground area which was nice. Just make a call & let them know if u want to be pool side or have kids & will need the playground! If your one to take advt of free breakfast it consisted of coffee,milk,OJ,cereals,oatmeal,bagels,muffins,pancakes, sausage & yogurt. I had zero problems. The staff were all friendly & room was great! We'll be back
The rooms were clean and very comfortable, I love how they offer HBO channels and the swimming pool was great, it was a very good experience overall
I loved it here. There was a bug in the room, but given the climate of the area, it's not the hotel's fault, it's just how the weather is in the area. The rooms are great, the bed was comfortable, bigger than we expected, the staff was very friendly, and I would definitely stay here again in the future.
The desk clerk was friendly and accommodating The beds were too hard it took nearly all day for the room to cool down there was black mold on the bathroom ceiling
About the only thing we liked about our stat was the price. Room was full of crickets, was suppose to be a king suite, was two double beds even after we requested to change rooms because of the crickets. Didn't get fresh towels everyday, ice machine didn't work. Will never stay at this hotel again.
nothing everything about this hotel was horrible. From the door not closeing all the way, missing cabinents in the kitchen, stained sheets and towels, and painted tub that was missing most of the paint, lack of remote. From top to bottom this hotel was disgusting.
Nothing Rooms were super dirty.. Blood was on the bathroom door not happy at all
The pool and hot tub I did't like the mole inside the air condition and the water likeage from the air condition.
No hot water had several cold showers moved out went to Priceline and got a 3 star for almost what I paid for this place.
The location was pretty good for where I needed to be and the size of the room was good for the price. The building was old and there were signs of wear and tear throughout the room and general facilities. The breakfast area was undersized (at least when I showed up for breakfast) so a lot of people needed to stand and eat or spill over to other parts of the lobby.
It is a realy nice and simple hotel. No
Beds were comfortable. Fairly quiet. Easy access to interstate and close to stores. Some of the hotel staff were not very friendly. Seemed put out when we needed assistance. Paint peeling in bath tub and tape holding together faucet in kitchen and shower curtain rod. Cleaning was poor and they left any toilet paper. We had to go buy a trash can,there weren't any supplied in room. Iron didn't work in room. The rooms were small. Breakfast was terrible and very little to choose from. Coffee maker and waffle iron didn't work. Thought we would pay for rooms at end of stay,but credit card was charged daily.
bad location, going in abd out of the parking area.
closeness of every activity we needed to do the old feel, should be updated even if its only the towels and comforter
Absolutly nothing The "hot breakfast" was nothing more then cereal with warm milk...the waffle mix was like water, and they stuck to the griddle.And there was no coffee what so ever. There was what looked like dog vomit on the carpet...the staff were rude
Room was clean, comfortable, refrigerator & microwave available. Rather small but worked okay for one person. Bathroom door didn't close properly but wasn't a big deal.
The hotel was very convenient to the site we needed to be at. I would not recommend this hotel to anyone.
Good value for the money. Staff was helpful and room was clean.
Shower head was pretty weak.
the room stank of cigarette smoke, the bathroom door was kicked , in general the whole room was frightening
Nothing Stay away
It was very quiet The bathroom, sink and initial towels....the sink didn't drain properly, the towels had hair and spots on them. The bathroom was extremely small
I like that I could cancelled my reservation, the manager there accept to cancel with no charge. The place was scary, dark, and the rooms are the worst, I had ask for a non smoking and it stinks, the beds look like someone was sitting down on them, and the restrooms was the scariest thing ever, there was a a huge black circle of I don't know what on the tub, gross. When I got there, I ask to see the room and can't believe that she gave me that room to see, the worst, so I cancelled it.
Nothing. The air conditioning had not been turned on leaving the room to be horribly hot and stuffy, almost as if we had been sitting in a sauna with our two children. When I tried to call the front desk for assistance, no one picked up after 2hrs of calling.
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Terrible hotel. The airconditioning was so loud we were'nt able to get some sleep. When we went down for breakfast at 8am, the dining area don't even have coffee and milk. Staff service is very poor.
I only liked the person working the night shift, a very nice young gentleman. The breakfast was poor, cold, not good.
The location was very good. The price, $---, was good. Shower drain not working, tub overflowed. No coffee in room or at so called free continental breakfast. Ran out of breakfast at 8:30AM, yet advertises free breakfast 8-11AM? Not very good customer service. There was a big hole in the bathroom door.
Nothing at all. Pathetic
The pool The carpet was nasty if u walked on it bare footed ur feet turned black
Nothing! Everything. The rooms were nasty every thing was broken. The free breakfast was two kinds of cearal the cheapest bread you could buy and watered down nasty coffee. And the lady that runs the place was a complete jerk. DONT STAY HERE GO ANYWHERE ELSE.
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It was worth for the amount paid.. Please maintain it more clean. We could see some bees and roaches here and there
the location It was so bad AC unit made loud sound It is not clean So old I saw many kind of Insects in the room
This guest did not leave comments about this hotel.
Thick walls deadened sound, the room was actually clean and there weren't any real problems
The big mirror in the bathroom is the only thing I liked about this motel. Just won't be staying there again next time I go to San Antonio. The staff wasn't were not very nice, the breakfast sucked, and what really ticked me off was my boyfriend walked through where they have the breakfast just to see if they were still open and the worker was cleaning up just slams the door soon as he leaves, I thought that was very rude of her.
Clean hotel and has a easy access to highway
Room was nice Smelling like burning incense and gave me allergies
Fixtures and furniture in the room were very worn and in poor condition. Sheet had holes in it.
The staff was nice, the room had beautiful decor as well as the bathrooms, AC worked nicely, provided free breakfast The breakfast area only has 3 tables so there was a lot of people just standing around, bed was a tad small, and the hallway smelled like cigarette smoke
I liked everything but I feel bad because the business caught fire. I am not sure what started it but the management was prompt in caring for everyone's safety. I hope they recooperate soon.
Nothing! This place was awful! It's 3 stories and has NO elevator! The first night we stayed was so noisy--from the people upstairs to a child in one of the rooms on the same floor screaming late into the night. The rooms had no ironing board and iron--had to get those separately and it was a miniature ironing board, making ironing very difficult. The bathroom floor was dirty and had long black hairs on it. The fitted sheet on one of the beds had pen ink on it as though someone has written on it. Then, when we checked out, the receptionist was too busy talking on the phone to even ask how our stay was. This place was so gross--and it wasn't even cheap! Suffice it to say I'll never go there again!
Front desk staff was friendly and helpful Airport shuttle was broken and they refused to pay for a cab
Breakfast was weak, but it was free.
Ease of Check-in Airport Shuttle room was clean most of the staff was nice owner was very rude, refused to price match (honor Wyndham price guarantee) and said that I didn't know what I was talking about. almost useless breakfast flat pillows A/C barely worked tiny bathroom
The bed was comfortable and the bathroom was spacious. Everything about this motel room besides the bed and the spacious bathroom was horrible. The room was a smokers room and they wouldn't switch us to a non-smokers room without increasing the rate. The front desk clerk (night time) was rude/impatient and also passive aggressive towards my wife. The shuttle service only goes to and from the airport to the motel. We needed to get to the Air Force base and had to take a cab which was expensive. At least there were no bed bugs (thankfully).
Location, and price Super flat cheap pillows, beat up tub, coffee maker seemed pretty dirty, needed new paint and updating, the night front desk person; she wasn't very friendly. Cool views of the airport and had a balcony by stairwell. Pretty basic room, you get what you pay for. Overall it was ok, I'm not saying it's bad and I'm not saying it's great but if it's your only option then it's cool. they also didn't give us conditioner in our room, they need better cleaning ppl. It wasn't ew, but wasn't good.
there was a vague odor on the room
The shower had hot water , The Ac didn't work right , the entire building was so hot and the temp out side wasn't. There was no air flow in the building
My stay was overall worth it for the price. They can improve with keeping the rooms adequately supplied with linens/towels and toiletries.
I have never been to a hotel where the people were so nice and helpful before. I couldn't figure out the tv and the manager came to my room and helped me out. The room is super cute, clean, upgraded and comfortable!
The hotel was a great value. It is in a older neighborhood but that doesn't mean it's a "bad" area. It's right by schools and the Airforce base. Lots of military staying here which got rid of any uneasiness I had. Very clean, I like the tile floors better than carpet that's usually in a motel. No pool but that wasn't an issue since we swam all day at Aquatica in SeaWorld. Beds were very comfortable. And the staff was awesome! We had a couple problems that weren't their issue at all but they helped us out anyways. Aldo were very helpful in telling us where everything from Walgreens, to the bank, to restaurants were and gave me maps and info for the Alamo!
Very clean room. Comfortable bed. Fast Wi-Fi available. I was greeted with a smile upon arrival and also upon check out.I will return to this location. I couldn't find anything that I wasn't satisfied with.
The bed was very comfortable! No pool :(
Location to my event and nearby eating establishments.
Quiet - never heard a sound from an adjacent room. Room felt large. King bed had 4 large pillows that varied in firmness from very soft to firm. Easy bus access to downtown - bus stop at front of motel with frequent departures even on weekend. Tissue container missing from vanity - no tissues provided.
very friendly staff, clean Being on the first floor, we were able to hear lots of activity in the room above us. The staff was nice and handled the situation promptly.
The location was good for the reason of my visit. The door did not close well. A cold front blew in and we could feel the wind coming in.
Location. Lighting in room, bed stand light did not work.
Location was about the only good thing poor is about all I will say don't recommend
The room I stayed in was suppose to be a suite. I guess if you call a room with Double beds, small fridge with microwave sitting on top of fridge a suite. I was very disappointed with it. I will never stay at this type of Inn again.
This hotel was the dirtiest I ever seen Everything
Location & Price Had to find housekeeping person to call someone and then wait over 10 min for front desk attendant to arrive at check inRoom was musty smellingSink counter was broken - as if someone before had sat on itToilet seat was brokenAir Conditioner loud
we rented a room on january 25th, 2008 at about 4pm. we left the room at about 5pm to go out. when we came back our a/c, lights, and tv turned off. I went to front desk, he was very helpful, but the manager didn't have answer. it is a bad service. will never stay there again.
The bed was extremely uncomfotable. The door to the room was hard to keep closed. And the air conditioner was blowing cool but not cold air.
Nothing, it was gross and the front desk was rude Front desk was rude, not very clean
The hotel location (near the Mercado in Downtown San Antonio) and the reasonable room rates were good features. Houskeeping service knocked while we were still in room (10:00am), but did not return to make up room. Not discovered until we returned to room at 10:00pm.
yes, there was no radio or alarm clock. no shampoo or cond. no amendities at all.
Very clean, excellent location..friendly staff...
The staff was nice and the price was good for booking a day before. I like that it is close to market square so you can walk over. The river walk is about 8 blocks away with we walked also. This save us money on parking. The hotel is not clean. They need a better cleaning staff. Mold in restroom. Towels with hair. Bed was clean thankfully. Floor is dirty. Neighborhood is a bit sketchy at night but fine in the day . I would advise you to get a room toward the north side....rooms 120 to 140. It seem about to be safer.
prompt attention to correcting door handle problem
Everything that I did was near by.
Free parking, huge beds and TV, not far from the center, cheap price. Bathroom very clean and discretion. Dust outside of one room, in the common hallway.
Overall the motel is excellent! My kids wasn't able to use their laptop no router working.
Well that the WiFi was not free. That was the only bad thing about it
We enjoyed the location. We could walk to a trolley stop and go most places on the trolley. There was no carpeting.
There were some stray hairs in the shower, could have been cleaned better. A little farther from the Riverwalk than we had hoped. Otherwise, it was a pretty good stay. The staff was helpful and nice.
We came to town to go to sea world and the alamo, the staff was friendly but motel was located in bad area. The next morning my truck had been broken into and everything stolen. The police told me that is common in that area. I will never stay there again.
The room was nice and clean. The staff was polite and helpful. Great room for a great value.
Very nice hotel, room was clean and staff very friendly. Location not quite as close to Riverwalk as expected, but within easy driving distance.'
The people at the front desk were very friendly,and very helpful. The rooms were very clean and big. The river walk was a ways from the motel,but easy to get to. We would stay there again.
The pool is nearly hidden and small, there is no regular service to the riverwalk and you have to drive or take a taxi to go downtown. We had expected a suite for the price paid but ended up with 2 queen beds. The towels are thin and small and overall not a value for the money.
Stayed here just one night - hotel right off highway but in scary area. Room was big but not very clean, in fact walls and doors were grimey and the carpet was downright gross - stains and loose threads, etc. Bathroom looked clean but had a musty smell. Outside walls also dirty and scuffed - pool area had green algea along one wall (not in pool). Needless to say, we won't be back.
the hotel was nice for the price and it was a great location for the SBC center & riverwalk!
our stay here was hassle free, and would recomend stay for anyone. the only problem we encountered was, not knowing the city, we had a little problem finding variaty of places to eat nearby.
My family and i loved the place. Was very clean and staff was helpful. Easy to get to downtown and not very far from seaworld.
nice hotel for nice price. about 7 minute drive from downtown, cost about $10 for cab ride to/from downtown. nice spacious rooms and were cleaned promptly. the pool is very, very tiny and very cold even in the heat. overall good with quiet, secluded area.
Clean, comfortable, spacious rooms. The first room we were given had a chirping smoke alarm. We called the front desk and they immediately walk down a new room key for the room next door. A+ room! We have stayed at the same priced Hotel (trying to save a little money) on the otherside of town in San Antonio and there was mold all over the room, bathroom, in the air ducts it was horrible. I highly recommend this place!