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The hotel was unclean and unsafe. The surrounding was scary. I had to cancel second day of my staying for that reason. The owner told me they will charge only one night. I hope your company will return or pay back my second day's deposit.
The room had recently been refreshed. Standard of cleanliness and attention to detail was severely lacking. A filthy desktop and nightstand made me wonder about everything else. Toilet leaked at the base, 3 of 4 lights in bedroom were burnt out and had to ask to be replaced.
Carpet very dirty , feet become black
This is not a 2 star hotel, ONE at best. I felt ripped off This is not a 2 star hotel, ONE at best. I felt ripped off
2-star hotel? Half the rooms looked like low income rentals! The only employee not speaking English as a primary language was behind bulletproof glass. Location backs to industrial warehouses surrounded by barbed wire. Streets swarming with shady people.
The staff made my family and I see comfortable and feel very welcome. No problem with the hotel except wish they had bath tub
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Dirty. AC has thick lining of dust as fan blew. Desk clerk was rude.
There wasnt anything i liked about it. ItLooked nasty. Didn't care for location. The clerk was rude. I didn't feel safe. See above. I wouldn't stay there again if it was free.
Freshly remodeled the inside of the room was much better than what you would expect from the architecture and general outside appearance. Of the place.
Place looked nasty, sure sheets seemed clean but old, run down, and flat pillows. Nasty green carpet from the 70's, and just reminded me and my wife of the rich motel. Everything really, especially the uncomfortable beds!
The whole thing felt dirty, nothing in the room feels inviting. Also, that was the worst bed to sleep in, my neck is still killing me.
It was clean. Very very old facility. Uncomfortable. Cheap as hell. Three little tiny pillows. Couldn't even get a big pillow. They claim to have breakfast but it's a few muffins and some cereal. No plastic plates or silverware. And you can't take anything back to your room. Overall it was just a terrible experience.
Easy access to 101 freeway and San Jose airport Very slow wifi and lack of open electrical plugs.
Location was convenient to my work. No shampoo provided
Nice tidy big unit, plenty of room. Serviced daily The motel did not have a guest laundry. Had to ask for cups to make hot drinks in the room. I had paid in full prior to our stay but have since discovered a small amount has since been charged to my credit card
Room was satisfactory, served our purposes for the weekend, pool was great, staff was very accomodating, thankyou.
affordable, quiet and accesible. the staff at the lobby were uncourteous.
big and clean room, nice shower, easy to acces nothing
Staff is very polite; the local bus stop is very closed to hotel; the hotel is 5 minutes from San Jose` downtown. The breakfast is basic and not continental. Rooms are not very clean.
We liked staying at the Super 8 for several reasons. The morning Continental breakfast was just right. The juices, coffee toast and rolls were delicious. The Mexican restaurant at the hotel had a very complete menu and the things we ordered were very good. We didn't like the rainy days.
Excellent personal service, called and set up taxi service. Wake up call at 4am right on time.
There is no lock to the restroom in the room.
I liked how decent it looked for the price we payed it was a nice place. Clean enough for us as in no blood or insects crawling around like other hotels reviews I had read. Nice little studio type of rooms with nice wood floors and a big enough queen bed for two The shower was a one person shower so it wasn't very spacious. The beds were not very comfy but if staying over night it's not a big deal and lastly the locations of the staircases were a bit confusing.
Close enough to Great America theme park. Lousy free breakfast (it was literally just toast and cereal), had to kill a roach in bathroom suggesting it might have a bug problem. For the price we got though it wasn't to bad.
Location off of highway, very easy to find. Located in somewhat of a bad area of town. Random homeless/ drug users wandering around property at late hours of the night. Flet unsafe to leave room at night. Room had patches in the ceiling. Bathroom corners and corners of room were dirty with built up. Furniture was dirty and broken/ missing pieces. Overall a hotel worth half the price I paid to stay there, book with a well known chain hotel.
Would not recommend this hotel to my worst enemy I disliked everything
Nothing everything was horrible Bathroom was dirty like someone had just checked out. Room had a funny smell. We didn't stay we drove over an hr home after our game because i was not going to stay in that filth. Will never go back again
Little to like other than price and location. This hotel is not safe! Lots of homeless around the Hotel. Some idiots tried to kick my door in at 6am. Use as last resort for price / location. Keep door locked and stay safe. Don't leave valuables in room.
Heater didnt work.
Friendly Staff, Continental Breakfast, Comfy Beds/Pillows and Several Hundred Cable Channels... Shower Head for People Under 5' & a Couple of Bugs in the Bathroom...
Location Too loud, could hear traffic all night.
Convenience and location were not bad as I had to be somewhere early the morning after my stay and it allowed me to get there with time to spare. Check in was fairly simple and the room was easy to locate. The price of the room is the last good point of my stay, as it was Super Bowl weekend when I was at this hotel and they were one of the cheapest rooms for the one night I needed. Where should I start.... The room I received a key card for was on the side of the hotel closest to the freeway exit ramp. So, during the night when an officer went to pull over someone, and used his bullhorn, I was woken up. The room seemed out of place and too small for the amount of furniture in it, as there was a table pushed over a chair, near the door. The corridor light (1st floor) was right outside my door, so every time I turned over, I thought I had slept through my alarm and couldn't go back to sleep. The flooring seemed "warped" near the bathroom door (near the sink). It wasn't flat and it made a "crunch" noise when stepping on that area.
Graffiti in my room! Horrible smell, no comforter, no fitted sheet. I had a flat sheet and a blanket, and I visited during January. I should've stayed at Motel 6
Close to airport, easy to find. Cochroaches, popcorn in my bed, broken electrical plate covers, constant pot oder, could see through to the out side via door gap when it was closed and hair in shower.... like 2ft long wad of hair on the shower wall and pubes in the tub. Also if any one used water i could hear it via the pipes shaking. Just yuck. I slept on top of the blankets. Dont stay here.
Nothing The roaches and management
Free parking, easy to find, fast to take local transportation. Breakfast.
yeah, the hotel was fine and good. We stayed there for 6 nights, it was all perfect, though we use to get up early in the morning and getback in the eveing for a comfortable sleep. Every thing was available as mentioned on the website, the location was perfect as near to light rail station, there was denny's resturant 7/24 open. The staff was also very cooperative, there was a continental breakfast every morning, i think in this price it was good then just OK. The wifi was a little bit shaky, it didnt work proparly, i had mentioned this problem to the staff over there.
Room well equipped (refrigerator, microwave, WiFi, TV, Iron, ...). A rail service station is located very close to the hotel. A Dennis restaurant (24 hours) is next to the hotel entrance and there is a small grocery store (7/11) some steps away. The hotel personal was always kind and prompt to help. The carpet in the room was not in a very good condition and not very clean. This may cause problems to allergic people. The breakfast is not what one may expect. There are packed muffins, juice and some fruits that can be picked up, but the hotel does not have facilities to serve a breakfast.
Location was easy to find and access from freeway, light rail right across the street, free parking, free wireless, quiet. Restaurant and 7/11 very handy.
Near the tram station. Easy access to the public transport. The toilet needs to be upgraded and the breakfast is poor.
Front desk support. Parking lot close to the apartment, many people flow in/out and than to much car noises and people talking.
Room was clean and comfortable. Staff was extremely helpful and friendly. Location was convenient with public transportation available right in front of the office and major freeways within a few blocks. Outside noise was non-existent. Parking was easy and even with a 24 hour restaurant sharing the same parking lot there was always a spot near the room. I would stay here again. Shower rod was rusty and should be replaced or painted. Ironing board was broken and had to be replaced but staff attended to it quickly. Motion sensor for light shut off was located behind a curtain so it could not sense movement in the room and would plunge us into darkness without warning. Shaking the curtain remedied the problem. Sound of water from upstairs shower was loud.
Very close to public transportation and 7/11 nearby. Continental Breakfast is not good. Wifi does not work when too many people staying at the hotel. It is a motel rather than a Hotel.
The staff was nice to me, other guests checking in around me were kinda jerks, so when I wasn't they treated me nicer. I got what I paid for, an inexpensive place to crash, and I had no delusions about this place being a five star joint. It was an affordable, not filthy place to stay for less $$ than nearby competitors. I was a little weirded out by the need to have razor wire up between this motel and the next one over. How rough are the pricing wars between motels that you'd need razor wire up between the two? And the fact that I had to run the shower a good 30-45 seconds to flush out the brown/rust water from the shower before getting in was a bit off-putting.
Resting No milk in the fridge, no coffee made it inconvient for us we had to go to the office to make coffee and have our breakfast,whereas we could just make it in our room.
Many long stay customers. Construction workers? Had the atmosphere of a truckstop.
I liked the fact they don't use that bug spray in the room most hotels in that price class use. The furniture in the room is newish and the bedsheets didn't have any faint skidmarks that didn't get washed out. What do you expect?? This is a cheap place (even though you sold it to me for $80+ when it's worth $65 after taxes). Hotel staff does not place a hold on the credit card for incidentals but charges the credit card after the guest arrives for $100. This means I have to monitor that those $100 are returned and this is extra work I do not appreciate. I think $80+ whatever I paid is totally overpriced for this hotel, what the hell are you people thinking? The place is also loud and the blinds in the room afford little privacy.
Service was friendly, quick and simple. Happy to help with directions. The water temperature in the sink was didn't get cold.
The room was big and roomy Location and overall appearance of the hotel. It's a rundown place that had a half ass face lift. I also didn't like the fact that the front desk accusede of smoking and denied me from ever booking there again. I wouldn't stay here even if they paid me.
Staff was friendly. Fairly close to shops and attractions if you have a car. This hotel was very old, doors open to parking lot with large windows that were not very secure, the bathrooms had rusty features, the tub was stained, spiderwebs in windows, thin towels, and minimal toiletries, the rooms were stuffy, the thermostat didn't work. I would not choose to stay here alone.
comfortable bed sheets weren't clean neither were some of the towels tv was static no pool or hot tub kayak says there is supposed to be
Usually stay at Hilton properties (every Hilton/Mariott was sold out the week I was in town) so that's what I have to base my review on. They were remodeling and trying to improve cleanliness. The staff was friendly. Close to airport, $10 uber ride to downtown. Property was older, somewhat dirty, motel like with parking lot in front of rooms...
The location was close to downtown and the airport. It was a $90 room vs $200 for a Hampton Inn or similar close by. It was definitely an Inn and not a hotel but the location was safe and rooms were clean and retail was close for dinner. For the price and expectations it was fine. Being a smaller inn and independent you get what you pay for. It was clean and everything worked but it was a bit noisy being next to a busy road and it was raining and the rain flowing through the gutters was quite loud.
I was there just for 3 day convention and the location was a five dollar Uber ride away. Older building and dirty surrounding.
The phone in my room did not work and only one outlet worked. The people next door were loud, enjoying each other too much on a night I needed rest for the next day. Safety was a concern of mine.
Security guard 24/7 watching the cars in the parking lot and nice guy at front desk who moved us to a different room with less cockroaches..... COCKROACHES EVERYWHERE, and really shady ghetto people. Beds were also very uncomfortable, pillows felt like cardboard and the blanket was basically a sheet.
Nothing Our bed was rockhard, her room reeked of cigarettes even that was a non-smoking room. It were people " living" in the hotel who would stare at you as you walk in and out of your room and to your vehicle. We first arrive at the hotel there were four police officers looking for certain person was living in the hotel. There was a security guy that was very useless after hours who would always questioning you and give you a dirty look when you wanted into the hotel. I would never stay here again know what I recommend this motel anybody pay a couple more dollars and stay at any other hotel if you know what's good for you.
I thought it was interesting that police was searching one of the rooms two doors away from me that was in shambles when I first went to my room. This place needs to be demolished and rebuilt and taken off the hotel search engines. If you want to check off surviving the night in a rough looking area? this your place and an added bonus of roaches, bed bugs, high probability is where the prostitutes check in because they got to go somewhere. I give this place no stars and if anyone give this place a good rating is because they work there or have a friend that work there or lives like place.
NOTHING! Disgusting motel!
Would never go back again. Police patrol on a regular drive by Scary, children are not safe.
Nothing. I felt i was in a war torn country. Below human standard. Doesn't belong in San Jose. Everything. No shampoo. Reeked of smoke. Dirty. Prostitute house. Lousy beds. Lousy TVs. Worst ever. Dont have it in Search list.
Roaches,drug activity,I woke up to a fight outside my room door. Two females,this was at 2 am. No security I went to the front and nobody at the front desk 10 minutes I waited. The next morning at 10a the cable went out.I called front desk he said it happens alot. Couldn't tell me wen it would be fixed.I left for the whole day back that night alot of activity in the parking lot,people hanging outside rooms and on stairs.I would not stay here again and do not recommend this place to anyone.
Nothing It's vert old and dirty, so smelly. I couldn't tell what was in the sink!
Location It was loud, dirty and had lot's of "suspicious" customers. Definitely not recommended.
Staff Not secure quite a lot of police activity and window of my truck was smashed in and my stuff was stolen. Room was cheap till you figure cost of repairs to truck. Not safe
Quiet No access to sodas after certain time
Close to the airport. Outside: -Obvious drug deals visible from the check-in office. -Prostitutes and their escorts in the halls. -Various men with dogs wandering the parking lot. Inside: -Plastic covered mattresses. -Noisy AC unit. -Broken refrigerator. -Cigarette burns on furniture and shower. -Thin walls.
Value-for-money, clean and quiet Very limited facilities Basic Wi-Fi could be included in the room package; daily charges for paid Wi-Fi access on the higher side
Dirty and noisy. I was there for five days and had to get new key cards twice because they stopped working.
There was nothing good about this motel The building is falling apart. The stairs are held up by boards...very unsafe!!! Very scared. Lots of yelling, slamming doors, kicking and beating on walls. People digging in the dumpster. Couldn't stay another night. Had our money refunded.
Walking distance to SAP Center Room was very small, no closet, no Kleenex , TV was bad and morning coffee had only powdered creamer. Color of the room was awful, bright orange.
Modern rooms The man at the front desk when I checked in was rude .
One of the best Motel 6 motels I've experienced. Above average staff, very clean, excellent location for public transportation and very good local cafes and restaurants. I'll be back.
Good location, reasonably well maintained, recentlich remodeled rooms. Horrible beds, very noisy A/C, very noisy fridge. Clientel is mostly construction workers travelling on behalf of their employers. Low education, low manners folks. I understand that the have to rise at 5:00 a.m., yet that does not mean that they have to holler and slam doors. Unfortunately the opposite also comes into play. Late-shift guys drinking in the parking lot and on the corridors late into the night with TV blaring.
The room was very clean, the whole property was well kept. The staff was very helpful and friendly. they went out of their way to make sure I was happy. I would definitely recommend this hotel to friends. The price was steep, but it seems they all are in this area.
Location of hotel was near downtown San Jose.
Leisurely 1.2mi walk to SJCC, partly along trail.