There was a theft in my room during the stay, someone had unauthorised access despite the electronic key cards. Although the front desk staff was supportive, It was a rather bad expereince due to the theft.
The room atmosphere
staff always helpful not enough sockets in the room; fitness facility was tiny, with hardwood floors
Location, staff Breakfast was average
I stayed at this hotel with my husband for 7 nights. We originally booked a deluxe rm & on arrival the hotel upgraded us to an executive suite which we appreciated. It was lovely & very comfortable. The location is excellent, straight across from the train station. Noise was not an issue. Hotel well insultated from outside noise. The downside was breakfast could have been more varied. Various items ran low eg croissants/bread, there was a slowness to refill these items. Basically,iit wasn't topped up. The threadmill in the gym was not working & was not repaired even though we inquired. Hotel very expensive, 2 drinks cost €14. The hotel is way overpriced for the services provided. Would have to re-think if I would stay there again
Facilities are kept in excellent conditions. Extremely helpful staff. They even helped me fix a problem with my camera.
included breakfast, location, staff was very helpful for taxi and wakeup and called airlines for me nothing
Lobby and restaurant were lovely and updated, unfortunately that's not where you actually stay. Rooms were terribly outdated and dirty with stained carpets that goes half way up the wall... nothing like the lobby. Staff is rude. Would never stay here again.
the receptionist was extremely helpful in picking out good restaurants for us. the breakfast could have been better. I find the breakfast to be below average with choices being very limited.
size of room of hotel and interior , the stuff is also very good
nice size room; free health club facilities (small but adequate) location of hotel near the train station was convenient for day trips out of Bologna; but the area was seedy, particularly at night
I was a very bad experience
The quality of food and the service of staff Old building
everything, hotel, staff, service, food, location.
Comfortable room (Executive room) Noise from the street; high price because the hotel is close to the Bologna Fair centre; not suited for people who just want to visit the city
Availability of rooms The detergent using on the bedding was not hypoalegentic and caused both my wife and I to cover with closing to not touch it as it caused us to itch. The sundries were missing. The desk was small and not usable as it was integrated with the window sill. The staff was nice.
Personnel very kind and helpful always striving to be accommodating. The breakfast room was very small on Monday and there were two small children who were noisy and disturbed the rest of the room.Hotel should have moved them to the adjoining room and closed the door.Or asked them to return to their room for breakfast.There was work being done on an adjoining property and they could be heard next door,these rooms should never haven been assigned.We were given an u
Hard to find when arriving by car. Hotel only marked by a few flags.
Very good city hotel.Nice stuff. ne
Very beautiful connecting rooms were ready for our family without my request. The staff in the hotel restaurant. No explanation of the course meal. We ordered a child chair but they did not set up.
hotel staff no
room was wonderful - big and spacy. nice breakfast (unusual for Italy). very central location. helpful staff. if you are looking for the best hotel in Bologna and aren't limited with budget - this is the only choice.
the location is great even though very hard to get there. We got there late at night and could not get to the street. The stuff is nice and polite. the hotel was too kitchy for us, the price was very high for the value. The room they gave us was very far and noisy from the motors of the a\c. With this cost you would expect more!
Large room and bathroom. High ceilings and wide corridors. Old world environment. Very friendly and efficient staff.
Service was excellent! The best I have ever experienced. Real 5 star service from the doorman, front desk, restaurant staff, bar tender, housekeeping, etc., all the employees were extremely courteous, helpful, attentive, and professional. Hotel is very nicely and tastefully decorated, lots of artwork and fancy walls, ceilings, etc, and our room was very comfortable. They gave us a free upgrade upon check-in (from a deluxe room to a grand deluxe). Location is perfect - it is right in the middle of town, close to all the attractions, restuarants, and shopping. Yet the inside of the hotel is very quiet and relaxing. Breakfast buffet (included in our room rate) was AMAZING!! Excellent food, lots of choices, and of course excellent service from the staff. I think it would be OK for kids, but it is probably better suited for adults. My wife and I had a wonderful time and I highly recommend this hotel! There is a small gym which I would have liked to be bigger with more equipment The grand deluxe room was a good size, but I think the standard rooms are quite small, especially for what U.S. tourists are used to.
Service and standards at the hotel was excellent in all areas from recption to the restaurant.
Very good and central No
Hotel is in really nice, has great position, room was good size, my partner appreciated big plasma TV ;-) We were late for breakfast in the first morning, but waiter was really nice and served us.
Very polite personnel, very privilege location and very clean. No any business centre like internet access, computers, printers. Also not a big lobby to sit down for a coffee or chat.
location + all above
The hotel is located 7 walking minutes to the train station, and is just on the edge of all the central activity. We had a junior suite and it was a good size room with a large bathroom. The breakfast is good with ample variety of choices. The breakfast room staff is very attentive. The bathroom had a large tub, jacuzzi size, but you had to climb in and out of a good size tub edge to use the shower. There is no curtain or door to the shower. I saw in other reviews on Booking.Com complaints about poor air-conditioning. I discounted these complaints because we would be there in late October. I should have paid attention. The room was quite hot and could not be satisfactorally adjusted. We had to constantly open the windows, hoping no birds would fly in. The breakfast area was also quite hot Also, the lighting in the room is quite dim, even though there are many lamps. The light bulbs are for mood, not for reading. A light in the closet area burned out and it took two days and two requests before it was replaced.
Breakfast was well done.
Location. Helpful staff. Immaculate bedrooms and public areas.
This hotel is on a main street within minutes of the Piazza Maggiore, the shopping centre, and many restaurants, pizzerias and trattorias. The stay in the hotel included a buffet breakfast which was excellent. All of the staff were non-intrusive and we were allowed to wander about as we wished.
Centralissimo, camera spaziosa e pulita, ottima colazione. Very central position, spaceful room, good breakfast.
Location, My room was too noisey (115)
Good location. Air-conditioning working properly. No major complaints. One afternoon I returned to room and found my cardkey did not work to open door. The front desk immediately replaced the key when I took it to them, but I never learned if it was a random failure of the card, or if the access code was intentionally changed for some reason.
This hotel had an excellent breakfast and very clean interior, modern decor and great location. The staff was very helpful restaurant downstairs gets a little rowdy in the evenings, but you can't really hear it from the rooms. The exercise area is a little bit of a joke, but at least there's something.
The hotel is located quite close to the central station in Bologna The hotel is on a main street, my room was on the first floor facing the street hence there was very loud traffic noise. The room was extremely hot. I was told by the staff that the ventilation system cannot be used until mid-April and my window was broken. When I asked to be moved to another room, I was told they were too busy. Not a nice stay at all.
30min walk from town centre - wouldn't like to walk back too late at night. Stayed in a Superior Room (can't think what the 'Superior' referred to). Small room. Bathroom small and had a strong damp smell. Bath leaked onto floor everytime bath/shower was used.
Overall quality of the hotel . excellent position and very quite
The quality and modernity of the design was a real plus. Although the room layout is pretty traditional the use of lighting, ornaments and other materials hid this and made it a very pleasant place to be. None really, though the garage is not that close to the Hotel but then again there is little tat you can do about that.
reception staff very helpful and friendly the fact that we were in a room next to a smoking room, however when we let the reception staff know they moved us straight away to another room, the rooms to the front of the hotel were noisy however we were moved to a room at the back of the hotel
7 Minutes walk from main station, staff very friendly, very nice room, soundproof. Nice breakfast. None
Breakfast and room were great, lovely touch with the room's decor. Pre payment.
The lady receptionist on check out was quite, quite rude
The beds were wonderul. Room darkening drapes were great, as was the soaking tub. Large bathroom. Lots of space to place clothing, toiletries, etc.
Design hotel, good location (opposite the train station).
Brilliant hotel I stayed there for 3 night loved it! The safe was a little hard to work out
The decor was amazing! The nicest looking hotel I have stayed in, we were blown away by just how lush it was. We also liked the concierge, he was friendly, welcoming and abliging! The buffet breakfast was second to none - great cappucino.
The good American style breakfast Very disappointed that restaurant closed Saturday night Bedroom lighting not good.
It is a good hotel & very conviniently located in front of the station. Internet at 10 euro/hr is very expensive. Also there could be more english channels, currently there are two(news).
Excellent location for the railway station, and only a short walk to the historical centre. Great breakfast and comfortable room.
Nice room, helpful staff The hotel was farther from the train station than the directions indicate.
Location was good, staff were freindly and helpful. Breakfast was basic, acceptable but not fantastic
There was no facility for internet access.
Nothing much to write except that the Front Office boy was nice and polite.
Excellent breakfast, English speaking reception staff, helpful information on how to get to the city centre by taking bus #25, 4 stops No elevator
close to railway station, not far from city centre. good breakfast. terrace. we did not experience the cleanliness problems others described in reviews.
The beds were comfortable and the location was very convenient. The only problem which we found related to the breakfast, since sometimes it is not replenished
Breakfast was good and room is comfortable and heating worked really well. Bathroom needed to be renovated. We were unable to get the internet to work.
All of the staff are lovely and helpful. The room was comfortable, and the location couldn't have been better. The apartment we stayed in didn't have a phone, so the only way to reach the front desk was to walk several blocks. It was also not clear when we booked the apartment that it was only one room.
Close to the center of Bologna and the railway station, normal breakfast Very uncomfortavle shower (There is no shower cabin, only the bleed hole in the floor of bathroom paled by defective blind bear the pan and sink), not very friendly staff
Beautiful, spare design, everything was very pleasant
Its location was very good My shower was leaking badly however the staff did offer to move me so I really have no complaints
Stylish and laconic rooms, perfect location, however value-for-money choice
Modernity meets traditon in this superbly converted nineteenth-century palazzo. Attention to detail is everywhere. The quality and minimalism of the furnishings encourages restfulness and relaxation. Breakfast is superb. The staff are extremely helpful and many extra details are thought of such as complimentary mineral water, extra toiletries and a suitable daily newsaper.
The staff are helpful and friendly, the rooms are clean, and Bologna is a lovely city, but ... At peak times it is grossly over-priced.
one of the best hotel i've stayed at.
The room was very spacious, clean and overall, very comfortable. The staff was extremely helpful. The location of the hotel was excellent...accessible to the train station, to shopping and restaurants. The free internet was a wonderful extra for me since I needed to stay in touch with my business on a daily basis. The breakfast was wonderful. I highly recommend I Portici Hotel. No.
Clean, Modern, Frendly.. extras cost a lot
Combiation of design features in a period hotel
This is a very good hotel for a stay in Bologna, business wise or pleasure. Perfect location, private parking space, luxury / designy atmosphere and good size suite. We will definitely come back and recommend this hotel.
The staff--incredibly helpful. The walls are paper-thin. I could hear the conversations in the rooms around me. And when the cleaning staff began their work, it sounded like the hotel was being renovated.
The design of it, is a warm building. Staff was efficient. not having free wi-fi. breakfast not included.
The staff was very helpful and the location was very convenient for walking into the city center and to the train station. The intertnet connection did not always work.
position, price no minibar in the room, breakfast - eggs not available anymore at 9am (!!!)
Decor Close to station Affordable
everything was excellent
Free Internet, comfortable location between the CNR campus and the city noise insulation could be improved; the water boiler for tea did not fit to the wall outlet and no adapter was in the room originally.
Location is good. Room comfort is very bad, very bad towels
very nice staff, clean, great breakfast, quiet, pretty, just wonderful! had to turn off the heat-the room was a bit too hot.
This is a perfectly decent hotel in good location close to main railway station and about 10 - 15 minute walk to historical centre of bologna Bathroom was a bit cramped with bidet almost blocking entrance
Room was very quiet(in the back). King mattress superb and very good fresh breakfast. Shower was immense and room was spotless. Stayed for 6 nights. Easy access to train station and 10 minute walk the other way to historic center,university,and upscale shopping. Carpet was rather used -of two star quality. Front staff was the most unhospitable of all the hotels that we've ever stayed in the past 40 years.I couldn't believe they were in the hospitality business.
Close to resturants and central to the town centre.
in the middle of the centre and the film festival small elevators
Good location. Price to high during exhibition.
Excellent location to center piazza. Everything is in close walking distance to the hotel. The parking provided is underground very close to the hotel and is essential for convenience in the city. Staff was very helpful with all recommendations and directions. We requested a quite room because we had a very early departure. The room was very loud with street noise making it difficult to sleep.
location, cleanliness, staff very helpful breakfast was dissapointing
quality of the bed, good shower, good breakfast
Friendly staff, complete breakfast, near to the city centre, close to aerobus stop, big rooms with king size bed TV without international channel, onyl on PPV
Clean hotel room. Close to the historical center, the railway station and the shops. Relatively small room. Expensive wireless internet access.
location was great,near shopping, sight seeing and good restaurants, breakfast buffet was good and varied, room was clean and staff was always helpful. I would definitely recommend the Hotel and would go back. It was difficult to leave the windows open due to the high level of noise from the street.
the staff were friendly the room was very shabby the bathroom was very old and disgusting for a four star hotel.
the public areas were very stylish and breakfast was nice My bedroom design was terrible with very bad lighting - very depressing room.
The staff was great and informative and very helpful
Nice, quiet room, well equipped for a three star hotel. Very helpful, friendly and efficient staff The labels to direct towards the rooms are a bit misleading
I found the staff very helpful and informative. The welcome pack included at check-in is a great idea, as was the small guide book we could purchase at the front desk - we had been unable to get a guide book before we left for Bologna. The proximity of the hotel to the centre was great & the bar/restaurant that has recently opened across the street was a fab addition.
The location is excellent: two steps from Via Independenza and five minutes walking to Piazza Maggiore. The hotel is beautifully decorated and furnished. Very charming common areas and simple but lovely room. The small patio where you can have breakfast or a coffee latter in the day is especially agreeable. The staff is nice and very helpful: they even give useful suggestions of restaurants nearby. They let us check-in at around noon, when the official time 2 p.m. We just had to wait for 15 minutes for the room to be ready. The breakfast is very good, although the quantities are small. But as the hotel was empty that was not an issue: most of the days we had the beautiful breakfast room all to ourselves.
Location Room dark and small andpoor outlook
the bed, the breakfast, the selection of tv channels, the understated hospitality of the staff
Doesn't look at all like the pictures on the internet. Bed was hard as a rock, shower so small that I had to open the doors to bend over and shave my legs. Steps everywhere, including one small step that many triped down right out to the street! Very noisy location.
The staff were wonderful, very helpful and happy to make recommendations. The hotel was clean, rooms were a decent size and quite modern and the location really couldn't be better. I have nothing negative to say about the hotel or my stay.
The signle room up to 6 qm, to be honest I have never experienced such small room. Additionally, very dark one !!!!
Clean, spacious room and good breakfast choices. The location was reasonably central, although it was down a slighly off-putting scruffy-looking road. No
It was very easy to speak with the hotel staff. I was at one's ease.Breakfast was perfect! Nothing. Everything was great!
Friendly English speaking staff, clean, good shower, good selection of buffet breakfast. Location doesn't do hotel justice. Mini bar only had water.
Staff were most helpful and pleasant. Disabled room could not be faulted. Breakfast was superb value for money, full choice of breakfast foods on offer. For such a small sized hotel they have very high standards of hospitality and assistance especially for over 60's. The standard of cleaning was slightly disappointing. Dusty on top of the bed headboard and dressing table and television stand. Was there when we arrived in the room and still there after 5 days, but the bed and linen was spotless.
This is a very nice hotel, well decorated and also very comfortable. It is in an excellent location, on a quite street and very close to all the great sites. They have a wonderful breakfast and a compter in the lobby.
Very profesional stuff. Comfort and clean room. Excellent location. Nor bad brakfast.
The staff was not clear about parking conditions therefore we had problems with it.
Location and lovely staff Strange towels and no shower gel (we had to ask for it as the cleaning lady kept forgeting about it)
very friendly, helpful staff. Rooms clean and comfortable, reasonable size. This is a reasonably priced hotel in an excellent central location.
It was very quiet and close to the city center. The room was kind of small, but big enough for a weekend trip.
Very quiet. The hotel restaurant was closed from 30th July to 3rd Sep but I only learnt this upon arrival.
breakfast was very very very poor compared to the price
The room was very nice and spacious. We got a great rate for the room and the location to center city was very convenient.
Rooms arge and comfortable. Excellent breakfast Dinner service slow. Distance from major cites.
the restaurants in town
The room was very comfortable and modern in design.The buffet breakfast was well presented and varied. The distance from the city centre was a bit of a hike twice a day.
Clean, large comfortable bed, jacuzzi bathtub, perfect location, beautiful views from roof terrace.
All the staff are friendly and rooms are clean. The breakfast is very poor. The seats at the bar are not comfortable.
Good quality hotel reasonably close to both city centre and the airport. friendly staff and good selection for breakfast. Only gripe was the room was a bit too warm at night but they did have a note saying to contact the front desk if that was the case
Good location close to center, convenient and good hotel. I personally appreciate ´that there is a fitness facility. The personel was vacuum cleaning the bar area frpom 17 -20, and irt awas not nice sitting in the bar. It isa pity because they serbve some nice snacks but no one wanted to sit there.
The room was very clean and location was excellent -15 minutes by foot to the city center.
It is very, very far from the city centre
The price is good, location is not so far from center (but we had a car). Railroad near, conditioning is not the best, breakfast is poor.
Undefined irritating smell in the room! This smell was even still there after we ventilated the room for several hours. Only 1 towel for 2 persons. Mold in the shower. Breakfast without cheese, fruit, meat, eggs, toasts, yoghurt at 9 am (it seemed like everything was looted: the hotel could clearly not handle this large number of visitors). Breakfast tables were not cleaned on time, so there were hardly any free/clean tables. The staff could not follow, was very unfriendly and threw all the crumbs on the ground. Our worst hotel experience in years.
Location easy to get to and from, staff helpful If you need everything large, this might not be the place.
Good Value for money,nice rooms,redecorated poor breakfest
The rooms were good The reception staff were rude. It was undergoing renovations
Friendly & helpful reception & bar/restaurant staff Food was excelllent Internet access available but no printing facility Sheets changed the night before I left and soap & glasses in bathroom thrown away after one use - that's unneccessarily wasteful.
Comfy rooms, clean, excellent breakfast Distance from centre
Incredibly clean and confortable and so cheap when booked in advance. Very well located in a central avenue, specially if you have a car since you cannot drive in the city center and they have a parking place. The bus 25 which takes you to the center is nearby. The staff was great!
The staff politely took care of us. The breakfast was good. Convenient to the city center by bus. Enrance of the car parking is very narrow. The facility was a little old.
the bedrooms were elegant and enormous
Helpfullness in arranging airport transportation. We also liked the layout of our room. The bed was hard. The restraunt staff was rude and we ended up leaving due to the delay in service. Too much smoking on a non-smoking floor with no hotel enforcement of their policies. Air conditioning was broken and despite two phone calls to front desk and one visit by staff, it was never fixed.
Classy older hotel, 4-5 star in it's hey day. Good value for the price. Romm was good size and had a nice view of the city.
Well the room was quite confortable and the breakfast was abundant The staff was really rude and the service is very poor, even the evening meals are over charged... be ware. the restaurant is almost always closed, I really do not suggest you eat at the hotel. Pizza costs 5euro but its of the packet(Albero) shame for a 4 star hotel
Really a nice stay: comfortable accommodation, excellent breakfast, good restaurant, beautiful town. Distance walking from square Maggiore
Was luxurious in the 70s maybe - it's like a trip back in time. Very pleasant nevertheless. Small, limited and hidden access (lift, entrance) full of stairs. Not for disabled.
Much more than I had seen anywhere else in Europe
very special atmosphere of old-fashioned apartments, lot of space in rooms and bathroom breakfast has to be substaintially improved
The Grand Hotel Elite was a great find. Excellent value and the staff went the extra mile to make sure the stay was perfect. The location is great, as you are only a 25 minute walk from the city center and close to a lot of wonderful restaurants and stores for shopping. The only complaint is breakfast. I'm not a fan of cold, runny scrambled eggs. Yet this was standard fare every morning. Definitely not worth the 10 Euros they charge for it.
Really friendly and helpful staff - as most people in Bologna seemed to be - and I would be more than happy to return.
chambre no piscine, breakfast is very basic, internet is expensive (it cosats nothing for a freen WIFI anywhere, why do they have to charge 10 euros/hour while we are paying 180 euros/night at this hotel???)
Hotel with style and service. would be a five stars
Nice quiet location but easy walking distance to old town. NO
location internet cost($14/hour).TV poor programs.business center only one disk top without printer.
The helpfulness and professionalism of the staff, and its proximity to the center of town.
brekfest was below our expectation
Wonderful location in a central yet quiet part of the city. The room was spacious even though we had the smallest room in the hotel. Everything in the room was in perfect condition, including all of the tiling and trim. The staff was nice and helpful and friendly to our 3-year old. Breakfast was large and wonderful with cappuccino made to order. The bed was really comfortable. Truly we couldn't ask for anything more in a hotel. It was wonderful.
This hotel was excellent and I cannot wait to stay again!
The nice atmosphere and the beautiful garden!
Pretty large room, actually. Good breakfast. Very good bar. Quiet surroundings. Very nice staff. Cozy and elegant atmosphere.
Nice rooms, good breakfast.
nice rooms, service minded staff and very well located near to the city center not applicable
The hotel was very close to the rail and bus stations. The breakfast was excellent, the staff very friendly and the room spotlessly clean. The bathroom towels were soft and fluffy. The bed, although large, was very hard
The rooms overlooking the lovely interior garden are lovely to look at, stroll and just to sit and relax in! The proximity to the train station - just across the street is easy, as is is catching the Euro bus which leaves from the train station (centrale) as do all the busses into the lovely center of the city. Wish they had a bit more in the way of food at the bar, no restaurant. When you tired from jet lag or early mornings it would be easier and more pleasant to eat a fresh salad for example and sit in the garden with a glass of prosecco - which they do have!
Confort, great location. Noise from the other rooms.
only there for 1 night alittle noisy
Opposite of the train station They donot recognise the "bopokings' info, ie there is no free internet in the lobby in a room. They said it is a wrong info by "bookings"
The hotel was ideally located for train travel and within an easy walk to the city centre. I have been travelling for 3 months now and found that breakfast at the hotel left a lot to be desired. The taps in the shoer over the bath were in an awkard position and I was constantly having to readjust the water settings so avoid either being scalded or jolted by a stream of cold water.
Very comfortable room with everything I needed and wanted, very friendly and helpful staff, and the best breakfast I've had in a long time. N/A.
Good for sightseeing.Clean room, great place to stay.
Sound carries from room to room - noisy guests can ruin your sleep.
located across the street from the bologna centrale train station. was easy to navigate the city from there. Staff not very friendly. Room was very dark/ dimmly lit/poor lighting. Beds very uncomfortable.
Good location for sight seeeing and excellent for airport as bus stop opposite hotel - could not have had a better location.
design is beautiful nothing
staff very helpful
Very modern hotel central location to the downtown.
Clean comfortable and a new Hotel with good facilities.
Big enough room and great breakfast
Hotel is a few minutes walking to fair of Bologna, very modern furnitures, room is big enough, very clean (cleaning was every day), excellent Breakfast. Heating of room was very poor (not even warm), International Hotel without Satellite TV, TV reception was only for local channels and CNN, BBC. WiFi wasn't fast and signal was very poor.
The staff were excellent, polite, helpful and corteous. The restraunt food was very good and your prices just about right. The temperature in our room (406) was too warm and the only way to reduce it was to open the windows and that allows street noise in.
free internet access No, I was really satisfied.
Decor very modern, clean and welcoming. Breakfast included and covered both English and Continental so excellent value. Restaurant not open very late and few restaurants within close walking distance.
exceptional rooms, good business facilities, pleasant staff, fantastic food- all at a reasonable rate.