I was thouroughly impressed with the service from the moment Valet opened our car doors till the moment Valet closed our doors at time of departure. I frequent 5 star hotels and must say this hotel, concierge and quality of service was unsurpassable. Perfect boutique hotel experience!
The staff was quite helpful and courteous, the room perfect and the food at the restaurant remarkable. The view from the rooftop is also outstanding.
Fifteen Beacon was beautiful, staff was so helpful and servicing that we felt truly carefree on our vacation to Boston. The rooms were excellently appointed, fashionably contemporary and spacious. We loved the fireplace, the four post bed and the privacy, it was the perfect intimate setting amid the busy Boston city life.
The location is perfect for a downtown stay and, while small, the rooms are nicely designed. Poor air conditioning. No bath in the room.
Friendly, considerate service, hotel cars to take you around Boston and good food from room service, also dog friendly. They charged us more than our original quote
The studio room was ok and nicely furnished It was incredibly noisy, street traffic, garbage trucks, whining and motors running kept you awake from 2.30-5.30am every morning. I am afraid teh hotel was unworkable as a business hotel, and only possible as a holiday hotel if you are a heavy sleeper or a hard drinker so that you could surivive teh noise. I'll never stay again nor would I recommend it. Sorry. Having booked 2 rooms and paid so much a night I was utterly disappointed. Complaining next morning to the front desk about the noise, the receptionist was talking to me and then said "hold on" picked up the phone and started arranging some other booking with the caller. Don't Americans do basic manners anymore? Please note this is not a complaint, it was rude, noisy and expensive.
The staff is so engaging and professional but not stuffy or uptight. The food at Moo (hotel restaurant) is unbeatable. You just can't beat the hotel vibe if you like personal service. I prefer more light than dark walls.
We liked the shower, the roof deck, but most of all we liked the design of the hotel/room.
Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!
We loved the old-fashioned charm of this small hotel in the Beacon Hill area, with the trees in front of the windows and the access to a small terrace overlooking Charles Street maybe the most romantic place in Boston (at least during Indian summer). The room was not overly big but nicely decorated. Breakfast in the Bistro - among the best French restaurants in Boston with an impressive list of European wines - was a real treat. Staff was very friendly and helpful.
dining room,breakfast,3rd bett auch im relativ kleinen zimmer gut managable,leseraum,terrasse im 3.stock,service sehr freubdlich,schnell,kompetent bar ist zu klein
Good location, lively atmosphere. Generally a good feel / fun to be there. Night Porter was very helpful and pleasant with our early morning departure / obtaining taxis. Room a bit on the small side - although not untypical of a European city centre hotel. Bathroom was disappointing - useless shower. Items reported as not working properly to reception were not dealt with at all during our stay.
The location was excellent!! The noise from the street made it very difficult to sleep.
We totally enjoyed a dinner and the breakfasts daily. The room was quaint and very clean. We also enjoyed the street view and being so close to where our son and daughter-in- law live. It was nice to be able to walk to everything. We did not like having to go into the second building and up stairs to get to our room. It would have been nice to have coffee available in the room. Given the fact there was not valet parking availabe, we thought the price was a little high.
The location. Small room. We requested a room for 3 people, however the extra bed put in the room meant we could not open the wardrobe.No fridge, no coffee making facilities. Very poor water pressure in basin, plug broken.If they didn't have a room to accommodate 3 people,they should have told us when we booked. Very expensive for what we received. Best thing was location.
Fantastic food, cheerful service (including coffee brought to my room at 7am), and perfect Boston location. No lobby.
Staff exceptionally professional and helpful. Wireless didnt work well.
It was a small European type hotel with classy, touches and no extra fluff. It's not for everyone, but perfect for those who seek the quaint and unique. It is more like staying in a guest house than a hotel. I wish they had a place for guests to grab coffee without having to join the dining room or go down the street to Starbucks.
Very good breakfast. Clean comfortable rooms. Friendly service.