Everything was great
Everything was great, good hotel, excellant location. Should be a mini fridge in every room I had a small ice chest with that I always bring on vacations so I just kept refilling with hotel ice machine to keep my food cold.
Front desk was awesome, very friendly and helpful. The room I stayed in needed vacuuming.
Great view!! Sketch people in the casinos later in the evenings
Free airport shuttle, speedy early check in with no hassle. Decent pool and hot tub. Easy access to casino, restaurants and salon. Terrible nachos from pool bar. Clogged tub. Remote control needed new batteries. And they charged an overnight resort fee despite that I didn't stay the night.
Location was convenient. The Silver Legacy, the El Dorado, and Circus Circus are joined so you can walk between without going to street level. Lots of selection for food. Friends who booked directly with the hotel were upgraded while those who didn't were not. My bed was firm as a rock on the peasant levels of the tower and my shoulder is still hurting from sleeping on the bed. My entire room could fit inside the bathroom of the other travelers. The room didn't have a fridge and was mediocre for the price.
The rooms No buffet
I loved the room very clean and comfortable. Service was great and friendly. Very great experience. Highly recommend staying at this hotel. The location is great and has very many places to eat and shop. I love the fact that this hotel is connected to others so you don't have to go outside. Looking forward to my next stay at silver legacy. There wasn't anything that I didn't like
I liked the cleanliness. My room was very open and comfortable. I didnt feel claustrophobic. I also liked that its connected to the circus circus hotels Arcade! THE MAN AT THE LOBBY/FRONT DESK THAT GAVE US OUR ROOM WAS JUST AWESOME!! Very nice and welcoming!! I didnt like that i felt rushed at the cafe everytime i ate there. (The cafe in silver legacy next to the eldorado.) i felt rushed and the waiters would walk away before i finished talking. The young men at the valet that worked MONDAY AT 12:46AM was a bit rude and i felt a bit worried leaving my car to his care. The security at the entrance of the room towers were all very nice and welcoming.
A large variety of restaurants to choose from. Connected to surrounding casinos.
While the hotel was otherwise pleasant... I had about $3,000 worth of belongings stolen from my car during daylight hours. When filing a report with hotel security, it became clear that their job was not to assist me but to protect the hotel, as the first words out of each of their mouths were, "The hotel isn't liable for your stuff." Security also refused to show or provide me the security video from the parking lot, although supposedly shared with the police. A shame they can't keep their own parking lot secure.
Nice, clean rooms, fast check-in, complimentary champagne while waiting to check-in, good restaurants. Machines were tight, not paying out enough to keep me interested.
The game for the kids, bigger room, and just overall great place. No complaints
Very nice room, sports bar area, and places to eat. Felt like everything I needed was on the property. Although I liked the fact property has interior connections to sister properties. Very convenient. Just the relaxed night in Reno I needed before my trip back to Vegas after being in Carson City on business. Everything was fine.
I came to the hotel to work but the internet would not work properly. I was denied a refund also.
There are three hotels as part of the complex. Low rent guests. Looked like the truckers convention, poor house had just let out. If you can't afford a nicer hotel you shouldn't be gambling.
Clean room, spacious No pool, too many fees
I like that it was right on the strip and had good views of the mountains. the room was out dated and had mold and was falling apart. the shower was loud and barely worked. the beds were very uncomfortable. Also the customer service in the beginning while checking in was horrible even though it was slow the person who checked me in was rude and so was the manager at the time. once I got to my room I even went back down hoping to get some one else so I could switch rooms since there was mold in the bathroom and the wall paper was peeling off and when I got there I did get some one different but even she was rude and said they could not switch rooms for me since I had already checked in and went in to the room even though I hadn't even sat down. I travel a lot so I know what to look for when I first enter. this was my girlfriends 21st birth day weekend and I felt bad because she did not even want to shower in our room. she went to one of our friends rooms and showered.
Immaculate room! The staff was wonderful and friendly. The kids area was very affordable even for myself with 4 kids. Just a really fun and happy atmosphere! I wish the room would've had a microwave and more importantly a fridge. It would have saved me some money to be able to store leftovers instead of throwing it all away. The small ice bucket wasn't large enough to keep several drinks cold for my family. It's the only reason I didn't give 5 stars.
The rooms are large, seemed clean. We had our car with the Yakima cargos carrier on. The parking garage was so low to self park, we barely fit, there were a few trucks park inside literally look like they had an1 inch clearance, a long walk to check in up stairs, not fun with bags, standing in line with a rough crowd, going to the room felt like we could get mugged,we were a little shocked that the car had not gotten broken into!at a cost of almost 100.00 a night! By the way thanks for the resort fee
The price I felt like housekeeping was rushing me out of my room in the morning. During previous visits I had not felt like that.
I have been to coming to circus circus for about 25 years now since I was a kid and I have to say I have always enjoyed coming here the midway is great for kids and adults and everyone is friendly the bed at our last stay had just been replaced 3/16 so it was pleasant to have a newer mattress (look under the mattress on the foot at one of the corners they use a sharpie)
It was ok to stay and see how the rooms are The room was leaking from the window from upstairs ac unit
The location is good for walking the strip and is reasonable close to midtown. Hairdryer was broken and bathroom could have been cleaner. The sky tower needs a big remodel.
Clean Smoky smell in lobby and people smoking outside rooms
Good value. Excellent service. We requested a non-smoking room but it still smelled like smoke and the blanket had a cigarette hole. I could barely fit in the shower. The bed was a little uncomfortable.
Nothing It sounded like you were literally on the highway. Horrible beds- had a backache when I woke up. No tissues, no hairdryer. The worst hotel I have ever stayed in.
Love the upgraded beds and fixtures. The very small shower! The room smelled of cigeratte smoke even though I was in a non-smoking room.
Got to Reno unexpectedly too early the room wasn't ready but they helped out to give us an earliest as possible check in ,the staff was very nice, room was clean, location was great and overall have a great stay..
It is right across from Circus Circus in the heart of downtown Reno. No iron or ironing board (as said on site). No hangers. Smells bad. Unkept room (dirty towels, full trash, unmade bed, etc). Elevator didn't work. Breakfast is served out of a hotel room on the 3rd floor. Bad front desk service. Credit card machine was malfunctioning. Parking lot was crowded. Overall: absolutely terrible. Don't stay here just because it's cheap -- pay extra for a better hotel!!
Close to I-80 Didn't feel safe, marijuana scent outside of our hallway area. Room had roaches.
Not much to like. Noisy, lousy wifi, mushy bed, "free local calls" but phone did not work. Corner room right on main drag and windows are not double-glazed. Full of low lifes.
Okay close to downtown. Old, dirty, uncomfortable... Especially, loud voices when someone just taking shower next door in the middle of the night. Hard to get back to sleep again. It might be a bit cheaper on price, but it wound our vacation time...
Location in respect to the UN Stadium is outstanding. Facilities are so so. Anything less would be unacceptable.
I liked the fact we showed up a day earlier than our reservation and they were able to rent us a room... didn't like the HUGE price difference. Charged me $89.99 for Friday (1st night) at front counter & $53.99 Saturday (2nd night - online reservation) * Wouldn't offer any kind of price concession or discount and laughed at us when we requested money back or discount on room at checkout * Called us at 11:15am Saturday morning asking why we hadn't checked out yet even though we'd pre-paid for Saturday night * Shower wouldn't maintain constant warm water (fuse tripped)* AC cover fell off revealed filthy air filter * Beds uncomfortable * Floor in bathroom rippled so bad door barely closed from prior water damage* noisy people hanging out @ night in parking lot *junk strewn around parking lot * I've traveled a lot and this was by far THE WORST MOTEL I HAVE EVER STAYED AT!