도착 첫날, 난방이 되질 않아 수리를 요청하였지만, 고치지 못해 매우 춥게 잤고, 그 다음날 수리를 하였음. 그러나, 이번에는 히터에서 타는 냄새가 나서, 화재알람이 울려 자정이 넘어 잠이 들었다가 일어나는 황당한 상황이 발생함. ^^;; 다시 엔지니어 내방해서 조처함. 그 이후로는 히터 작동을 하지 못함.(무서워서...) 이런 난리 법석을 치르고 우리가 받은 보상은 음료, 음식값에 대한 150 USD 디스카운트... 정말 기억하기 싫은 황당하고 불쾌한 경험이었음.
이른 새벽 카지노에서 돌아왔을때 호텔방에 소음으로 인한 문제를 제기했을때 바로 방을 옮겨주는 서비스 시행. 호텔이 너무 커 숙소로 이동하는 동선이 너무 길어 힘들었음.
Nice, but not 5 stars
Hotel fee and then resort fee
Spacious rooms with good mix of people that keeps the place vibrant. Recommend for someone that wants a great location. Clarification on the cleaning services, you have to turn on the service button for housekeeping, which isn't intuitive but we figured it out by our second day.
Very beautiful place, very stylish. There are tons of restaurants, shops and art pieces throughout the property. There's a night club Jewel there too. The concierges are super helpful. You can check in and out online. The hotel is situated well, can easily cross over to Cosmopolitan nearby. There's also a free tram, which can take you to Bellagio. I thoroughly enjoyed my stay and hope to come back again sometime. The pools and the hot tubs hours are 9 to 5. I was at Aria for a conference and 9-5 is when its activities are taking place each day, which made it difficult for me to enjoy the pools and the hot tubs. Managed to do it just one day, when the conference activities finished an hour and a half earlier. We did have our conference's party by the pools, but I'm thinking not every day they must be using the pools area for private events...
Had a great coupon deal for one night at a wonderful, classy place. Sharp, professional, top-notch hotel!! The Casino floor was busy and there are a lot of hotel restaurant choices. My favorite experience was at check-in: when the line at mid-morning got a bit long, I watched a manager quickly find another six or eight staffers for registration and 'boom' the line was gone and I and others were taken care! Smoking in the casino, but that is everyplace in Las Vegas.
Aria has a great location on the Strip. Very convenient to check out Bellagio founrains, nightlife at Cosmo or just staying within rhe City Center confines. Its a bit smoky in the casino area but not any more than others.
Great rooms and friendly staff. Central location. Very confusing layout and lack of tables to gamble at. The Cosmo is right across the block and offers more for me personally.
The casino and mall Nothing
Room amenities were excellent, the integrated technology made it an exciting new experience. The bed was extremely comfortable and the bathroom layout was also superb. The floor in the bathroom wasn't not clean to the 5 Star level. My wife drop her earring and I ran my hand across the floor to retrieve it and it came up completely covered in dirt and dust, would not expect this form a 5 Star rated resort.
Great customer service
It so close to the strip yet nice to stay in a quiet place at the end of the day!
I liked the location, It is near to the places where I wanted to go. The bed sheets were never changed during our stay.
Location, Location, Location Lack of covered/Secure parking. Room was a little small.
The location was excellent and the parking very good, despite what others have said. It was quiet, clean and very comfortable. All staff were helpful and friendly. While there was some encouragement to partake of the "condo tour", it wasn't persistent. Check-in and out was efficient with absolutely no difficulties. We had the 1 bedroom suite with its excellent living room and kitchen. Thoroughly recommend staying here, but remember, it is not a full service hotel. No complaints, it was better than expected.
The stay was relaxing and enjoyable thank you No
Very good situated. Nothing special in this hotel. Price a bit too high.
Location and comfort. One Bedroom Villa was superb! Juan one of the Valet Attendants was great. Nothing.
Great location, nice rooms
Location to the strip. Size of the 1 bedroom was large.
The kitchen was very functional for us. It was clean and the decor in the rooms in general was nice. Parking was pretty accessible. In the living room of the Villa, it seemed a little crowded when the Murphy bed was pulled down. You should consider a different style of couch. You should also consider reinstating the Courtesy Shuttle for more than what is currently on the schedule; especially trips to the airport. Also, the Check In time seemed too late at 4:00PM compared to the "too early" check out time of 10:00AM.
Nothing It was extremely bad, the staff was so demeaning. The Caucasian women with orange hair was so rude, they need to hire a new staff and clean the place up quickly
The location is great staff is friendly and helpful Older motel in need of a remodel
Excellent Location. Great price. Everything working, A little dated. I would stay again Dated
Convenient and affordable. The beds were extremely comfortable and maintenance was upheld regularly.
The price and being in center of the strip, was access to other hotels eating place. The rooms are messy, no window no ventilation. I would avoid it in future
The romm was in a good location The room was dirty. Had to take a shower with my sandles on. Thats how dirty it was. Wouldnt walk barefoot on bare floors.
Location, price, free breakfast, free wifi, friendly and helpful staff. I've stayed here before and I knew what it was, and for that I love it. Cheap hotel right on the strip. Don't come expecting the Ritz. It's a solid two star hotel with a five star location and price point. That said, if you can get a partially comped room for anything less that 80 a night- stay there instead. Old bed, dirty towels, not a very clean room, bathroom was pretty gross.
I liked that it was right at the center of tge strip, we where able to walj anywhere. It was just to 100% clean. The beds where hard af. It was a bit iver pficed that weekend because there where a lit of things going on with igeart radio and other music festivals. Cheapest room i was able to find but definitely not worth it.
If your looking for a place to shower sleep and a walks distance from everything this is the place It was perfect
It was comfortable to stay one night . Besides , it was nice becauze there is Travelode in capital city . We don't eat breakfast because Breakfast room is done at 9am .So we think you should be open breakfast room.
I was pleasantly surprised by how nice the room was for the value. It is located right in the middle of everything! It was much better than I expected! The only issue we had was the bathroom faucet didn't turn off properly.
The place is plush, clean and has a great location. The bathroom was above average, room service was also good and its across the street from Walgreen's. Nice art and decor. Customer service is around a two star hotel. Staff isn't very friendly and prices are above average.
The pool. The food. The drinks. The casino waitresses. 50% of the pitt bosses. The pinball slot machine. The lobby decor. Short taxi lines. Identity club desk staff. Almost everything about the rooms. They were dirty, smelled like wet dog, and dull. The sheets and towels were dirty and the tub looked like it hadn't been washed in weeks. Because it's pet friendly, the carpets and furniture look warn out and unappealing. Other bads....not enough black jack tables and the other 50% of the pitt bosses.
Room was spacious and clean Pools seem small
The Hotel was BEAUTIFUL. We went for my birthday, had an amazing suite, amazing room and view. We booked this place because we heard it was the #1 party hotel Our very first morning in, we had a man next to us complain we were too loud. First of all - it was just myself and my partner and there's no way were disruptive enough for him to complain. It looked like he had kids in his room so possibly that's why? Then again, don't bring your children to the #1 party hotel if you want peace and quiet... The worst of it all though was our FIRST NIGHT after the morning incident, our neighbor complained again and actually made up that we were in a physical fight/destroying our room... Police came and interrogated us immediately and let us go - seeing we had not gotten in any fight nor touched the room whatsoever. The hotel ended up kicking us out, banning us for life, and did this all on my birthday over the "nature of the complain"..... I'm not sure how we were treated so horrible for something we were proven by POLICE we didn't do. Worst security and service ever. We went to Luxor had no complaints and our loudest friends were in MGM - also had no complaints.
Great surroundings, beautiful decor, awesome restaurants, spacious rooms, very cool balconies, extremely nice staff. Pools were a bit smaller so they can get crowded, but that also makes for a fun environment if you like that. Also, two different pools catering to different moods.
Okay Resort fee
The view from the wraparound suite was awesone! Nothing!
I travel to Vegas semi-often and never stay at the same hotel/casino twice. This was the first time I've stayed here 2 times in a row. I love balconies in the rooms. We've stayed on the 50th floors before and the view is outstanding. It's nice to be able to hang out on your balcony and be out in the open rather than just staring out a window like most places on the strip. The casino is really cool. The décor is fabulous and the restaurant selection is pretty good in the lower floor mall. Only a few minor maintenance issues. The one sink in the master bathroom was clogged. A light fixture was broken at the stem. There was no laundry bag or list of laundry prices in any of the closets. There was no price list for the extras in the room. EG:Liquor, snacks etc. Other than that. The rooms are beautiful and I still enjoy staying there.
we came for the new year but all the bars and the clubs of the hotel were acupaied by companies that resurve it for privent event.... what about the hotel gust??/
The location is the best part. The Cosmopolitan is at the center of everything. The Cosmopolitan has serval great restaurant options covering a variety of types of food and at various price points. The Cosmopolitan Staff is accommodating, professional and friendly. The hotel is showing some wear and tear but overall looks very nice. I was there for a girls weekend and my girls and I love Bravo. It would've been nice in our limited amount of downtime to be able to watch Bravo (hello, Real Housewives is life). Lol. Lastly it would be nice if there was more seating near the pool at the Boulevard Pool. This could be accomplished by opening up the reserved chairs on days/times when the pool isn't busy.
From the service to the room upgrade, this was such a wonderful stay. My friend and I loved everything about this hotel. Hands down my favorite in Vegas (I've stayed at many other hotels on the strip) and will be coming back each time! The marquee pool parties were a bit loud even with our balcony doors shut, but if you're looking for a quiet vacation, that's hard to come by in Vegas wherever you stay ;)
It is very disappointing to have one of my favorite hotels play games with charges. Parking is $18 and the resort fee is $32; so, if you are comparing prices to other similar hotels, you need to add $50. And, I challenge you to find these charges in anything published by the hotel or the consolidators.
Vdara is an awesome resort! I stayed on the 53rd floor and the view is just amazing. My only criticism is the $18 per night parking fee & high resort fee, ouch.
Luxurious, large suite, best room value in Vegas that weekend on sale at about $200/nt. There were always trash bags lining the hallways all day long. Small pool (couldn't even find the workout room if there was one). Only way out to the strip is a long walk through Bellagio or tram to Aria-- couldn't even go straight through Cosmopolitan?-- very strange. Now we're paying for parking ($18/day at all MGM properties!) which may have been inevitable but still, haven't had to pay in 30 years of coming to Vegas. If Caesars properties aren't charging for parking, I'll stay at one of theirs next time, even at the higher rate.
Non-smoking and no casino A bit of a walk to the convention centers.
We loved that the hotel did not have a casino. It was a nice break from the lights, noise, and smoke you experience at other hotels and resorts. Walking to nearby attractions like the Aria, Cosmo, and shops were easy too.
The staff was amazing. Gretchen was fantastic when I checked in and she really took care of us down there! The location, too far from the strip
Paying less for a much nicer room than friends staying at the Cosmopolitan right next door! Leaving.. : (
Nicely appointed and comfortable. The two small water bottle per day policy
Kyle helped checked us in and he was great. I was in a bad mood and he turned that right around and the rest of the weekend was sweet!
Clean new Lower key Close to cosmo Pool just ok
The hotel is nice, with very nice staff. Easy to get to otherhotels and casinos on the main strip. The lack of a casino at the Vdara makes this a little bit quieter. Unlike most hotels in Vegas, the Vdara does not have self-park. You can use the Aria's, but it is a long walk under the hot sun. Valet is $18/day and includes in-and-out priveleges. Not a bad deal, but still something worth taking into account. The suites in the Vdara only contain one bed. If you're traveling with a friend or co-worker, this could get a little awkward as the fold-out couch is anything but comfortable.
My bathroom sink was broken and I notified the staff an they never made an attempt to fix it. Also they almost mistakenly moved my stuff out of my room. Good thing I was leaving as they arrived to do so. The food onsite is bad and expensive - not a lot of options as you basically have to go over to the Aria to get anything
This is an island of paradise among the insanity of Vegas. The attention to detail is without equal. There is no casino which provides a number of benefits. The walk to the room is very short, the line for a cab is non-existent, Starbucks is right by the front door, there is no line at check-in, and you are never hustled by prostitutes, pimps, or marketers. In my opinion, this is the only place to stay. It is expensive for a very good reason. In this case, you get exactly what you pay for... I found no fault with this luxury hotel. The water pressure is great, service is prompt, and the concierge is able to achieve monumental feats on very short notice.
I liked that you were in Vegas but this hotel was a little eacape from the craziness I didn't like that our room faced the busy bridge from the shops and Aria so there was noise all night long
The MO is an unexpected and beautiful facility that is everything Vegas is not. If your looking for sanctuary from the 24/7 insanity of Vegas the MO is that and so much more.
The Mandarin Oriental is great for travelers who come to Vegas for a comfortable, luxurious stay and want to avoid the crowds, the smokey casinos, and the noise of the strip that is present at other hotels. The staff there is incredibly professional and courteous and very well trained. We had an amazing stay and every part of our experience was top-notch - and we are seasoned travelers who often stay in nice hotels. I appreciate too that the entire hotel was non-smoking. The prices are high, but you often get what you pay for... however I think the spa prices, even for basic services, are quite steep - such as $120 for an express pedicure.
A new hotel. Very clean, silent and high tech room. Real 5 star.
Staff really understood customer service. Hotel was cold - food expensive and medicore at best.
Tranquility and truly friendly and helpful staff. On the strip with readily accessible gambling but structured in such a way that you can relax when you choose. minor maintenance issues with an otherwise wonderful room.
Everything was gorgeous - the staff as well as the entire hotel. There's no casino in the hotel so it does provide a haven for when you need a break from the frenzy that is Las Vegas. The bed was awesome! Location is very central on the strip. I would definitely recommend.
Loved that it was non smoking and non gaming! Beautiful pool, free yoga class and close to everything. The restaurants were also very good.
Sevice is very good. But sometimes too good just makes you uncomfortable. The room is very nice, the tub in bathroom is gorgeous. Overall, the gotel is worthy to live. Even the price is a little high, so I would recommend to live when there are some special deals.
I like serenity yet convenient of everything for leisure. Excellent service!!! I strongly recommend to anyone!! Sarah
My friends and I (4 ladies in our late 20's, early 30's) traveled to Vegas to celebrate a birthday and stayed at the Marriott Grand Chateau. We selected this hotel because of the price ($207 per night), location (1 block from the strip and directly across from Planet Hollywood Mall/Casino), and room set-up (2 bedrooms with 2 full bathrooms and kitchen). The rooms were amazing and we had plenty of space to spread out and be comfortable, esp with the extra bathroom that we found extremely helpful when we were getting ready to go out at night. The only downfall is the early check-out time of 10am. Also liked that is was a non-smoking facility, which gave our lungs a break! Early checkout time (10am), but the hotel will hold your luggage for free.
Kitchen included. Beds are comfortable and location was away from the strip so easier to get rest at night.
Used the 2 BR. Nice having room to relax. Upscale. Pool areas nice. Close to strip.
Beautiful facility, modern design, very well maintained and clean. We really liked the room and the location of the hotel. Negatives -- I had requested an upper level room when I reserved, but at check-in, I had been assigned a *very* low floor room -- Front Desk staff told me I could NOT change to an upper floor room because "the booking company controls the room assignment". ??? The morning of checkout, the Front Desk informed me that I could NOT have a *15 minute* checkout extension because of my "reservation type". Also, had to wait 30 minutes outside for the valet to retrieve my car. (forced valet parking -- no self-park possible at Vdara). This was on a relatively quiet Tuesday morning -- can't imagine what the wait would have been on a busy weekend.
Pretty much over the top suite and a great bargain for the money.
Location to the Strip, Aria, Cosmopolitan, Belagio, GREAT location. Quiet, building faces away from noisy Strip. Loved it! Some siren noise from Fire Dept below, not bad. Late check out because individually owned wasn't allowed.
Location good Cleanness was terrible when I arrived. Took hours to get the room clean. Front desk told me that they were not responsible for the cleaning of the room and a gave a toll free number of Jet Luxory which never answer and never return my calls. On my second day my surprise was to know that house keeping and daily cleaning was not included in the price. Not even beds made or give you toilet paper or soaps. Stay away from Jet Luxory Vdara, don't think you'll save a few dollars. Terrible experience ever