Nice clean rooms Charges for internet, resort fee, etc. They just try to squeeze every penny out of you. I don't mind paying for things but I hate getting ripped off.
Automated check in at the main loby was a disaster. Had to then wait in a 45 minute line for the clerk to tell us our rooms were at the Nobu Hotel. I specifically booked a room with 2 queen beds at the Ceasars towers and paid extra. When we arrived at Nobu, the only room that was available was one with a king bed and they would send a roll away. Mind you, this is at 10pm after a long day of travel.
There were no convenient arrangements for a simple cup of tea or coffee in the guest rooms which by the way is complimentary at most hotels.
Staff friendly and helpful and room imaculate Lack of staff at check in only 1 staff member after 20 mins another person arrived
Shopping, food and location. For the money I spent, I could have stayed at a much nicer hotel with a view of something besides a rooftop and the backside of another Caesars tower. It was a very disappointing room. I'll go back to The Cosmopolitan or The Bellagio next time.
The front desk service was excellent and our rooms had an amazing view of The Belagio fountains. They were adjoining so 6 girls were able to party on for my friends 50th. Celine Dion was fabulous! The pool service was terrible! They would absolutely make more money on drinks if only there service.
I was given a king size room even though I specifically requested a 2 queen room. I had to call several times for someone to help. I the end I had to give in to a rollaway bed as I was too tired to continue waiting.
Checked in 2 hours early . Had to pay $33 early charge with no view Casino & peri feral areas are smoke oriented. Upgrade air filtration systems. This is in most of the hotel/casinos unfortunately. The only smoke free space I found was at the airport.
Chris, at hotel registration, is smart and incredibly personable. Large well maintained room. Great shopping for high rollers. The cost for what was received: no coffee for the coffee maker, no traditional coffee shop with a decent menu on the premises and ice maker was apparently broke down.
the pool area is amazing the interior of the hotel is so beautiful, customer service in on track, and lots of privacy. that we can't take our own food/drinks to the pool, not too many bars open when the pools opens and i can't believe graygoose with red bull is 23.00 !!!!! thats all i drink, i had my own liquor and red bulls couldn't enjoy them at all since i spend most of the day at the pool
Ambiance and view were great. Lights didn't work in the bathroom and called to get it fixed no one ever came to fix it. Asked for a strip view room and they charged me $50 for it. I have stayed at many places in Vegas and was given a strip view upon request for no extra fee. I expected more from Caesars. I will take my business elsewhere in the future.
도착 첫날, 난방이 되질 않아 수리를 요청하였지만, 고치지 못해 매우 춥게 잤고, 그 다음날 수리를 하였음. 그러나, 이번에는 히터에서 타는 냄새가 나서, 화재알람이 울려 자정이 넘어 잠이 들었다가 일어나는 황당한 상황이 발생함. ^^;; 다시 엔지니어 내방해서 조처함. 그 이후로는 히터 작동을 하지 못함.(무서워서...) 이런 난리 법석을 치르고 우리가 받은 보상은 음료, 음식값에 대한 150 USD 디스카운트... 정말 기억하기 싫은 황당하고 불쾌한 경험이었음.
이른 새벽 카지노에서 돌아왔을때 호텔방에 소음으로 인한 문제를 제기했을때 바로 방을 옮겨주는 서비스 시행. 호텔이 너무 커 숙소로 이동하는 동선이 너무 길어 힘들었음.
Room is smaller than I thought, inside decoration also not very 'fancy.' How come this is a 4.5 star hotel. should be a 3 star hotel.
The hotel went above and beyond to provide a great experience for the bachelorette party that I stayed with. Everyone was very courteous and I really enjoyed the hotel.
very friendly staff. excellent location very dark rooms
The atmosphere in this hotel defies all expectation. We were blown away by the decor and the room itself. We definitely want to stay again! We didn't particularly like that the hotel charges a $30+ resort fee on top of whatever your rate is that you book. It just seems unnecessary.
The decor was pretty cool and the hotel is at a good location on the strip. Could hear all traffic, street performers, night club in our room at all hours Understaffed and rude Horribly strong air freshener through the casino Dirty dark& sticky room Under stocked amenities Fixtures didn't work No late checkout - Pool closed
Location and Decor No
The location was great... I had to go to the front desk because both room keys failed to work on our second day...also could hear baby next door crying late at night...
This guest did not leave comments about this hotel.
Location is perfect for walking along the strip. GIADA's restaurant is excellent. Food,atmosphere and service was first class.
It was clean, well run, and the location can not be beat. I was not expecting the loud thumping music keeping me awake until two in the morning from their in-house nightclub. Yes it was a weekend, and no, I'm not their young hip target guest. So bottom line, have a family? Avoid The Cromwell
This guest did not leave comments about this hotel.
The view from the wraparound suite was awesone! Nothing!
Okay Resort fee
we came for the new year but all the bars and the clubs of the hotel were acupaied by companies that resurve it for privent event.... what about the hotel gust??/
The pool. The food. The drinks. The casino waitresses. 50% of the pitt bosses. The pinball slot machine. The lobby decor. Short taxi lines. Identity club desk staff. Almost everything about the rooms. They were dirty, smelled like wet dog, and dull. The sheets and towels were dirty and the tub looked like it hadn't been washed in weeks. Because it's pet friendly, the carpets and furniture look warn out and unappealing. Other bads....not enough black jack tables and the other 50% of the pitt bosses.
I travel to Vegas semi-often and never stay at the same hotel/casino twice. This was the first time I've stayed here 2 times in a row. I love balconies in the rooms. We've stayed on the 50th floors before and the view is outstanding. It's nice to be able to hang out on your balcony and be out in the open rather than just staring out a window like most places on the strip. The casino is really cool. The décor is fabulous and the restaurant selection is pretty good in the lower floor mall. Only a few minor maintenance issues. The one sink in the master bathroom was clogged. A light fixture was broken at the stem. There was no laundry bag or list of laundry prices in any of the closets. There was no price list for the extras in the room. EG:Liquor, snacks etc. Other than that. The rooms are beautiful and I still enjoy staying there.
The place is plush, clean and has a great location. The bathroom was above average, room service was also good and its across the street from Walgreen's. Nice art and decor. Customer service is around a two star hotel. Staff isn't very friendly and prices are above average.
Great surroundings, beautiful decor, awesome restaurants, spacious rooms, very cool balconies, extremely nice staff. Pools were a bit smaller so they can get crowded, but that also makes for a fun environment if you like that. Also, two different pools catering to different moods.
From the service to the room upgrade, this was such a wonderful stay. My friend and I loved everything about this hotel. Hands down my favorite in Vegas (I've stayed at many other hotels on the strip) and will be coming back each time! The marquee pool parties were a bit loud even with our balcony doors shut, but if you're looking for a quiet vacation, that's hard to come by in Vegas wherever you stay ;)
Room was spacious and clean Pools seem small
The Hotel was BEAUTIFUL. We went for my birthday, had an amazing suite, amazing room and view. We booked this place because we heard it was the #1 party hotel Our very first morning in, we had a man next to us complain we were too loud. First of all - it was just myself and my partner and there's no way were disruptive enough for him to complain. It looked like he had kids in his room so possibly that's why? Then again, don't bring your children to the #1 party hotel if you want peace and quiet... The worst of it all though was our FIRST NIGHT after the morning incident, our neighbor complained again and actually made up that we were in a physical fight/destroying our room... Police came and interrogated us immediately and let us go - seeing we had not gotten in any fight nor touched the room whatsoever. The hotel ended up kicking us out, banning us for life, and did this all on my birthday over the "nature of the complain"..... I'm not sure how we were treated so horrible for something we were proven by POLICE we didn't do. Worst security and service ever. We went to Luxor had no complaints and our loudest friends were in MGM - also had no complaints.
The location is the best part. The Cosmopolitan is at the center of everything. The Cosmopolitan has serval great restaurant options covering a variety of types of food and at various price points. The Cosmopolitan Staff is accommodating, professional and friendly. The hotel is showing some wear and tear but overall looks very nice. I was there for a girls weekend and my girls and I love Bravo. It would've been nice in our limited amount of downtime to be able to watch Bravo (hello, Real Housewives is life). Lol. Lastly it would be nice if there was more seating near the pool at the Boulevard Pool. This could be accomplished by opening up the reserved chairs on days/times when the pool isn't busy.
Nicely appointed and comfortable. The two small water bottle per day policy
My bathroom sink was broken and I notified the staff an they never made an attempt to fix it. Also they almost mistakenly moved my stuff out of my room. Good thing I was leaving as they arrived to do so. The food onsite is bad and expensive - not a lot of options as you basically have to go over to the Aria to get anything
Vdara is an awesome resort! I stayed on the 53rd floor and the view is just amazing. My only criticism is the $18 per night parking fee & high resort fee, ouch.
The hotel is nice, with very nice staff. Easy to get to otherhotels and casinos on the main strip. The lack of a casino at the Vdara makes this a little bit quieter. Unlike most hotels in Vegas, the Vdara does not have self-park. You can use the Aria's, but it is a long walk under the hot sun. Valet is $18/day and includes in-and-out priveleges. Not a bad deal, but still something worth taking into account. The suites in the Vdara only contain one bed. If you're traveling with a friend or co-worker, this could get a little awkward as the fold-out couch is anything but comfortable.
Non-smoking and no casino A bit of a walk to the convention centers.
Luxurious, large suite, best room value in Vegas that weekend on sale at about $200/nt. There were always trash bags lining the hallways all day long. Small pool (couldn't even find the workout room if there was one). Only way out to the strip is a long walk through Bellagio or tram to Aria-- couldn't even go straight through Cosmopolitan?-- very strange. Now we're paying for parking ($18/day at all MGM properties!) which may have been inevitable but still, haven't had to pay in 30 years of coming to Vegas. If Caesars properties aren't charging for parking, I'll stay at one of theirs next time, even at the higher rate.
Clean new Lower key Close to cosmo Pool just ok
The staff was amazing. Gretchen was fantastic when I checked in and she really took care of us down there! The location, too far from the strip
Kyle helped checked us in and he was great. I was in a bad mood and he turned that right around and the rest of the weekend was sweet!
Paying less for a much nicer room than friends staying at the Cosmopolitan right next door! Leaving.. : (
We loved that the hotel did not have a casino. It was a nice break from the lights, noise, and smoke you experience at other hotels and resorts. Walking to nearby attractions like the Aria, Cosmo, and shops were easy too.
It is very disappointing to have one of my favorite hotels play games with charges. Parking is $18 and the resort fee is $32; so, if you are comparing prices to other similar hotels, you need to add $50. And, I challenge you to find these charges in anything published by the hotel or the consolidators.
Beautiful facility, modern design, very well maintained and clean. We really liked the room and the location of the hotel. Negatives -- I had requested an upper level room when I reserved, but at check-in, I had been assigned a *very* low floor room -- Front Desk staff told me I could NOT change to an upper floor room because "the booking company controls the room assignment". ??? The morning of checkout, the Front Desk informed me that I could NOT have a *15 minute* checkout extension because of my "reservation type". Also, had to wait 30 minutes outside for the valet to retrieve my car. (forced valet parking -- no self-park possible at Vdara). This was on a relatively quiet Tuesday morning -- can't imagine what the wait would have been on a busy weekend.
Location to the Strip, Aria, Cosmopolitan, Belagio, GREAT location. Quiet, building faces away from noisy Strip. Loved it! Some siren noise from Fire Dept below, not bad. Late check out because individually owned wasn't allowed.
Location good Cleanness was terrible when I arrived. Took hours to get the room clean. Front desk told me that they were not responsible for the cleaning of the room and a gave a toll free number of Jet Luxory which never answer and never return my calls. On my second day my surprise was to know that house keeping and daily cleaning was not included in the price. Not even beds made or give you toilet paper or soaps. Stay away from Jet Luxory Vdara, don't think you'll save a few dollars. Terrible experience ever
Pretty much over the top suite and a great bargain for the money.