I was given a king size room even though I specifically requested a 2 queen room. I had to call several times for someone to help. I the end I had to give in to a rollaway bed as I was too tired to continue waiting.
Chris, at hotel registration, is smart and incredibly personable. Large well maintained room. Great shopping for high rollers. The cost for what was received: no coffee for the coffee maker, no traditional coffee shop with a decent menu on the premises and ice maker was apparently broke down.
The front desk service was excellent and our rooms had an amazing view of The Belagio fountains. They were adjoining so 6 girls were able to party on for my friends 50th. Celine Dion was fabulous! The pool service was terrible! They would absolutely make more money on drinks if only there service.
Shopping, food and location. For the money I spent, I could have stayed at a much nicer hotel with a view of something besides a rooftop and the backside of another Caesars tower. It was a very disappointing room. I'll go back to The Cosmopolitan or The Bellagio next time.
Checked in 2 hours early . Had to pay $33 early charge with no view Casino & peri feral areas are smoke oriented. Upgrade air filtration systems. This is in most of the hotel/casinos unfortunately. The only smoke free space I found was at the airport.
Staff friendly and helpful and room imaculate Lack of staff at check in only 1 staff member after 20 mins another person arrived
Nice clean rooms Charges for internet, resort fee, etc. They just try to squeeze every penny out of you. I don't mind paying for things but I hate getting ripped off.
There were no convenient arrangements for a simple cup of tea or coffee in the guest rooms which by the way is complimentary at most hotels.
Automated check in at the main loby was a disaster. Had to then wait in a 45 minute line for the clerk to tell us our rooms were at the Nobu Hotel. I specifically booked a room with 2 queen beds at the Ceasars towers and paid extra. When we arrived at Nobu, the only room that was available was one with a king bed and they would send a roll away. Mind you, this is at 10pm after a long day of travel.
Ambiance and view were great. Lights didn't work in the bathroom and called to get it fixed no one ever came to fix it. Asked for a strip view room and they charged me $50 for it. I have stayed at many places in Vegas and was given a strip view upon request for no extra fee. I expected more from Caesars. I will take my business elsewhere in the future.
the pool area is amazing the interior of the hotel is so beautiful, customer service in on track, and lots of privacy. that we can't take our own food/drinks to the pool, not too many bars open when the pools opens and i can't believe graygoose with red bull is 23.00 !!!!! thats all i drink, i had my own liquor and red bulls couldn't enjoy them at all since i spend most of the day at the pool
I like that the staff at the Flamingo was really attentive and trying really hard to fix the issue we were having with the room I had booked. I think her name was Debra or Debbie. Sweet lady made it better waiting to get everything situated. I didn't like that Kayake excidentally book my stay at the Haras and not the flamingo like I origionally book it at. The staff couldn't find my reserved room, it took an hour out of my day. I made the friends I was meeting up with wait for me. I know that they are sister resorts but it was such an incinvienence.
The location is the only good thing about this place It's very old and dirty. My room had broken doors, bathroom tile pieces, etc. The toilet wouldn't flush properly. Our shower curtain was filthy and yellow at the bottom. The towels and sheets feel like sandpaper. Just an awful hotel and definitely not worth the money you think you're saving. I'm sure a Motel 6 would be better than this place.
Location The ac didnt work well
I have stayed at several high end hotels on the strip. None of them are as nice a stay as the Flamingo. For the money there is no place better to stay on the Vegas strip. It's always clean, there is a monorail stop right at the hotel, and it's right in the middle of the strip close to everything. Also, because it's an older hotel the walls are much thicker that all of the new hotels. There are also several dinning options from affordable to finer dinning. The pool is THE BEST ON THE STRIP. I have no complaints about anything.
I booked and paid for the room over 4 months in advance but could not get confirmation of room at hotel until 24 hours before check in. It took 3 calls to confirm room. The Flamingo had no request for room from Kayak. The room was paid for but was not reserved, very disconcerting. Will not book through Kayak again.
"GO" Room decor is definitely cool and retro, very clean and white. Gambling and pool on-site. Room rates good for location, but watch the taxes, fees, and resort fee. blackjack payout 6-5 instead of 3-2 means we gambled elsewhere. Hiding the resort fee in fine print is shady, should be part of the room rate like non-strip hotels.
The hotel is right on the strip and easy access to the Las Vegas strip and to the back corridor of shopping and restaurants.
Immediately requested hangers and a replacement lamp (plug was cut off of the end of the cord) Reasonable response to hangers. Had to call 3 consecutive days before the lamp was replaced.
Room was dirty and felt old. Didn't feel nice.
It was always busy The rooms weren't that clean and the locations they gave us was horrible don't think I'm staying there again
Location Staff (valet parking & front desk). should make a flyer or magazine with hotels details in every room.
Price and location is very good When i came here the first time i really liked the hotel, the room, the price and people who work there, thats why i decided to come back and bring my mom here for her very first time in Vegas for 55 birthday anniversary, but at this time we got very small and very old room not nice at all, but i was like, "ok i'm not gonna pay attention on this, but then my mom asked me if they have at list a bathrobes, i was like they must have it, because last time i've been there i used it. When we didnt find one, i called the guest service and asked where is the bathrobes? They told me that they don't provide it, i told them How long ago? I've been here a couple month ago and they was in the room, he said - not anymore, a was kinda confused and went downstairs to ask somebody in the registration about it, they told me we provide the bathrobes only in the big rooms, i asked them kindly if the be able to provide me a bathrobe for 1 night? He told me just No, unless we want to buy it (!?) i said can you ask you manager? He was like- ok, i'll ask. He went away for 10 minutes , came back and told me that he asked housekeeping to bring the bathrobes to the room, if its gonna be available, guess what ? We never saw them, i'm so dissapointed and i feel bad for my mom first visit to Vegas.
도착 첫날, 난방이 되질 않아 수리를 요청하였지만, 고치지 못해 매우 춥게 잤고, 그 다음날 수리를 하였음. 그러나, 이번에는 히터에서 타는 냄새가 나서, 화재알람이 울려 자정이 넘어 잠이 들었다가 일어나는 황당한 상황이 발생함. ^^;; 다시 엔지니어 내방해서 조처함. 그 이후로는 히터 작동을 하지 못함.(무서워서...) 이런 난리 법석을 치르고 우리가 받은 보상은 음료, 음식값에 대한 150 USD 디스카운트... 정말 기억하기 싫은 황당하고 불쾌한 경험이었음.
이른 새벽 카지노에서 돌아왔을때 호텔방에 소음으로 인한 문제를 제기했을때 바로 방을 옮겨주는 서비스 시행. 호텔이 너무 커 숙소로 이동하는 동선이 너무 길어 힘들었음.
라스베거스는 시내 야경 관광이 중요한데 밸리스호텔 장소가 아주 좋아 다른 호텔투어에 접근성이 좋다 호텔에 냉장고등이 없고 흡연실이라해도 환기가 되지않아 가급적 금연실로 에약 바람
위치는 아주 좋음. 조용하고 작은 크기라 가족끼리 묵기 적당. 사전에 고지되지 않은 보증금을 406달러나 체크인시 결제함. 그것도 미리 알려주지 않아 나중에 카드 명세서 보고 알게 됨...환불은 했다곤 하지만 이해할 수 없는 정책임.
전반적인 서비스나 부대시설, 특히 위치가 좋은 편임에도 불구하고 상당히 저렴한 가격의 호텔이었습니다. 또한 Paris Hotel과 연결되어 있어 더 좋았습니다. 객실정리를 조금 더 깔끔하게 해주셨으면 합니다. 또한 부분적으로 보안이 필요한 시설이 있었습니다. 예를들어 스탠드의 불이 들어 오지 않는 것이 있어서 조금 불편했습니다. 객실에 오래 머물지 않아서 complain을 하지 않았지만, 손님을 받기전 미리 Check를 해주셨으면 합니다.
The hotel went above and beyond to provide a great experience for the bachelorette party that I stayed with. Everyone was very courteous and I really enjoyed the hotel.
The location was great... I had to go to the front desk because both room keys failed to work on our second day...also could hear baby next door crying late at night...
This guest did not leave comments about this hotel.
It was clean, well run, and the location can not be beat. I was not expecting the loud thumping music keeping me awake until two in the morning from their in-house nightclub. Yes it was a weekend, and no, I'm not their young hip target guest. So bottom line, have a family? Avoid The Cromwell
Room is smaller than I thought, inside decoration also not very 'fancy.' How come this is a 4.5 star hotel. should be a 3 star hotel.
The decor was pretty cool and the hotel is at a good location on the strip. Could hear all traffic, street performers, night club in our room at all hours Understaffed and rude Horribly strong air freshener through the casino Dirty dark& sticky room Under stocked amenities Fixtures didn't work No late checkout - Pool closed
This guest did not leave comments about this hotel.
very friendly staff. excellent location very dark rooms
Location is perfect for walking along the strip. GIADA's restaurant is excellent. Food,atmosphere and service was first class.
Location and Decor No
The atmosphere in this hotel defies all expectation. We were blown away by the decor and the room itself. We definitely want to stay again! We didn't particularly like that the hotel charges a $30+ resort fee on top of whatever your rate is that you book. It just seems unnecessary.
Okay Resort fee
The location is the best part. The Cosmopolitan is at the center of everything. The Cosmopolitan has serval great restaurant options covering a variety of types of food and at various price points. The Cosmopolitan Staff is accommodating, professional and friendly. The hotel is showing some wear and tear but overall looks very nice. I was there for a girls weekend and my girls and I love Bravo. It would've been nice in our limited amount of downtime to be able to watch Bravo (hello, Real Housewives is life). Lol. Lastly it would be nice if there was more seating near the pool at the Boulevard Pool. This could be accomplished by opening up the reserved chairs on days/times when the pool isn't busy.
Room was spacious and clean Pools seem small
The view from the wraparound suite was awesone! Nothing!
From the service to the room upgrade, this was such a wonderful stay. My friend and I loved everything about this hotel. Hands down my favorite in Vegas (I've stayed at many other hotels on the strip) and will be coming back each time! The marquee pool parties were a bit loud even with our balcony doors shut, but if you're looking for a quiet vacation, that's hard to come by in Vegas wherever you stay ;)
The pool. The food. The drinks. The casino waitresses. 50% of the pitt bosses. The pinball slot machine. The lobby decor. Short taxi lines. Identity club desk staff. Almost everything about the rooms. They were dirty, smelled like wet dog, and dull. The sheets and towels were dirty and the tub looked like it hadn't been washed in weeks. Because it's pet friendly, the carpets and furniture look warn out and unappealing. Other bads....not enough black jack tables and the other 50% of the pitt bosses.
I travel to Vegas semi-often and never stay at the same hotel/casino twice. This was the first time I've stayed here 2 times in a row. I love balconies in the rooms. We've stayed on the 50th floors before and the view is outstanding. It's nice to be able to hang out on your balcony and be out in the open rather than just staring out a window like most places on the strip. The casino is really cool. The décor is fabulous and the restaurant selection is pretty good in the lower floor mall. Only a few minor maintenance issues. The one sink in the master bathroom was clogged. A light fixture was broken at the stem. There was no laundry bag or list of laundry prices in any of the closets. There was no price list for the extras in the room. EG:Liquor, snacks etc. Other than that. The rooms are beautiful and I still enjoy staying there.
Great surroundings, beautiful decor, awesome restaurants, spacious rooms, very cool balconies, extremely nice staff. Pools were a bit smaller so they can get crowded, but that also makes for a fun environment if you like that. Also, two different pools catering to different moods.
we came for the new year but all the bars and the clubs of the hotel were acupaied by companies that resurve it for privent event.... what about the hotel gust??/
The place is plush, clean and has a great location. The bathroom was above average, room service was also good and its across the street from Walgreen's. Nice art and decor. Customer service is around a two star hotel. Staff isn't very friendly and prices are above average.
The Hotel was BEAUTIFUL. We went for my birthday, had an amazing suite, amazing room and view. We booked this place because we heard it was the #1 party hotel Our very first morning in, we had a man next to us complain we were too loud. First of all - it was just myself and my partner and there's no way were disruptive enough for him to complain. It looked like he had kids in his room so possibly that's why? Then again, don't bring your children to the #1 party hotel if you want peace and quiet... The worst of it all though was our FIRST NIGHT after the morning incident, our neighbor complained again and actually made up that we were in a physical fight/destroying our room... Police came and interrogated us immediately and let us go - seeing we had not gotten in any fight nor touched the room whatsoever. The hotel ended up kicking us out, banning us for life, and did this all on my birthday over the "nature of the complain"..... I'm not sure how we were treated so horrible for something we were proven by POLICE we didn't do. Worst security and service ever. We went to Luxor had no complaints and our loudest friends were in MGM - also had no complaints.