시설이나 위치면에서 훌륭합니다.
가족여행지로서 수영과 독서 휴양을 위해 추천하고 싶은 호텔입니다.. 호텔에서 보는 바다가 참 멋있습니다...한국인으로서 호텔내의 아침부페음식은 그저그렇네요..다행이 김치가 있었습니다 직원중에 서비스 마인드가 부족한 사람이 있었습니다..
어린 아이들과 조용히 쉬기에 아주 좋습니다. 여러 부대시설도 많이 있어서 다양한 경험도 할 수 있으며, 시내로의 접근성도 편리합니다. 호텔에서 제공하는 아침식사의 메뉴가 좀 더 다양했으면 좋겠습니다. 그리고 아이들도 좋아하는 메뉴도 추가가 되었으면 합니다.
가격이 조금 비쌌지만 코타키나발루 최고급 5성 호텔로서 매우 만족한다. 수영장 및 호텔내 시설이 너무 좋다.. 특히 1시간 간격으로 있는 셔틀 버스가 너무 편리하다. 조금 더 저렴하면 좋겠다.
리조트내의 수영장 시설이 무척 훌륭하다. 수영장 하나로도 본전은 뽑는다. 수영장 근처의 선배드에 누워서 하루종일 앵그리버드만 해도 시간이 너무 잘갔다. 처음 객실에 들어섰을때, 그냥 조그마한 비지니스호텔에 들어온 듯한 기분이 들었다. 바닥이 카펫인데 오래돼서 그런지 좀 지저분해 보이는 인상이었다. 하지만 결국 객실에서는 밤에 잠만 잔다는 거... 리조트 시설로 다른걸 다 커버할 수 있다.
Beautiful nature and view. The cottages are clean and nice. Loved that many fishes and birds can be seen, quiet and only sounds of cicada is around. Great for relaxing. Food was over-priced, not many choices for long stay. As the access to mainland is difficult, would be nicer if there are more choices and local dishes available.
The hotel is situated in a beautiful island in front of Kota Kinabalu. Pros are:location, hotel staff, snorkeling in front of the hotel is very nice, possibility to go also to the other hotel, by a free boat ride, that offers a magnificient beach in the morning-afternoon for free, Marine center where you can go and touch some sea-stuff. Restaurants.:I read some comments about the restaurants being a bit expensive, Think to choose your own fish from reproduction thanks by having the menu in your hand and that is not expensive . Personnel was very efficient: because of a sudden noise to air conditioning in the room we were offered immediately to change room. You wonder if sometime in an Eco marine resor, waters could be a little be cleaner, but when we and currents arrives this happens. Room prices are a little bit on the high side,
Wonderful location, excellent service from happy, friendly staff. Lovely pool that is good for swimming - not just a "leisure" pool. freshly cooked breakfast on the veranda delivered by boat! The arm chairs in the room are really uncomfortable.
amazing. all amazing hmm, not a fan of the jungle walk. too long, plus too many mosquitos and pythons!
The staff were excellent! MERC was a nice experience. We had a superb seafood meal - snorkelling was great - as was the kayaking. Being able to swim and snorkel from our room was a real experience - the kids would swim over to say hi! The drinks in the evening at the Latitude Bar was a really lovely touch. We had some really quality family time there - intimate, personal atmosphere. We would definitely return - and split our time between Bungaraya and Gayana. Our initial impression was a little disappointing - location superb, however we had not been given adjoining rooms as requested (travellling with a 12 and 16 yr old) and the 'breakfast delivered to your room by boat' was not available. Having said that, the management were very quick to respond- change rooms for us asap and provided the breakfast we wanted. The intimate, personal atmosphere was superb - we wanted to stay longer! Only other comment would be that the first morning, breakfast was really lovely - small buffet and a la carte. The next 2 mornings were not as nice - obviously problems with the chefs or something - menu not offered although we were able to order.
Every thing The A/C
a. attached to the hypermall (1 borneo), b. friendly staff a. swimming pool was too short and water is cold. b. the price is too high after a different room was offered.
The staff were very welcoming and helpful. the breakfast buffets were superb. the situation was fine - at the enormous shopping mall some distance from the centre of kota kinabalu, but there was a free shuttle bus in and out...restaurants a-plenty were to be found in the mall. no
Nice layout and design Extremely small room
nice clean rooms - would come again location not in the city, but there is a fee shuttle bus or take a taki rm25
The hotel had not received our booking so we had to email them out confrmation mail. Our room was dirty. Hotel staff seemed uninterested in service.
the hotel staff is excellent, from housekeeping, cleaner, waiters, cooks to front offiice - everyone is excellent. Warm food is actually served warm - fantastic! Good choice of breakfast! hotel architecture and design are okay, but hotel esp room construction and layout are poor. Room is small, no place to walk around or pray for muslims. Doors and shower door dont close properly, bathroom door inconvenient and if not careful you or your kid could get locked in. Every corners are sharp - sink, shelves etc. Not a hotel for young children.
The location of the hotel is ideal for travel around town area.
it was far from the city and there was not enough restaurants and night livings around hotel
Ta new hotel so everything was great, the staff were friendly and helpful, room was very clean and comfortable and the buffet breakfast and dining room were really good although very busy also there was a free shuttle to airport ( though it only goes at certain times) the pool and gym also looked pretty good although we didn't use. Too far from city - outside the hotel you are stuck in a shopping mall, doesn't look like much else was around unless you catch a taxi or bus, but if shopping is your thing you will like this place (shopping in a mall was not our thing). The hotel is really nice but it would be better in the city!
It is so comfortable. /
The staff is very friendly and always happy to help. Poor breakfast
A very charming place, nicely decorated, large well furnished rooms. The nicest place we stayed during 10 days in Eastern Malaysia. We would have preferred a breakfast buffet instead ordering à la carte.
Friendly and courteous staff combined with a comfortable clean room, made this stay very relaxing I was shown a smoking room before I was given the non-smoking room I had requested
The hotel was located centrally in Kota Kinabalu within easy reach of shops, restaurants etc. We liked the colonial style of the hotel and the service was very good.
large rooms, clean, friendly staff, good breakfast
The Italian restaurant served great pizza's
The staff is very helpful: the structure is a little old, but clean. The hotel position is central and there is an Italian restaurant on the ground floor, the food is not really italian but at least you have a place to eat something after a long day around. The room furniture and the moquette are a little old, also the bathroom stuff is worn out, but in general the hotel is clean.
Nice small hotel, but a bit old fashioned Rooms are very small, compared to larger hotels you can get for same price.
The hotel was located centrally in Kota Kinabalu within easy reach of shops, restaurants etc. We liked the colonial style of the hotel and the service was very good. Not really. They did have a problem accepting my Visa card for payment. Mastercard worked OK though.
All your staffs within your hotel are very deligent, friendly, helpful and knowledgeable. Keep it up. All rooms should be fitted with a small fridge rather than upon request.
It is near to shopping centre and the restaurant around the hotel is good choice for me as the food is nice. It is really a budget hotel but it is best if the price can be re-adjusted. Kindly of expensive to stay in with the price I pay. Not that bad.
Nice new hotel in the centre of Kota Kinabalu
Comfortable rooms. Good location. The staff are very helpful and offer some good trips that pick up and drop you off at hotel. Wi-fi is not free.
Everything is ok, just the room is a bit too small.
The location is convenience to shopping mall. The TV is new but the signal received not good.
very good location and price. There are many shops, restuarant, spa shop around the hotel. Like Waterfront, Centerpoint, Asia City all is walking distance. do not have elevator for the first floor. even though there are bus boys to take luggage, not convienence for my small baby's trolley.
I particularly like the customer service. It's really great and they are really helpful throughout my entire stay. The room is nice and very 5-star looking. The hotel is located within the walking distance of major shopping centres such as the Centrepoint, Wisma Merdeka and the newly opened Suria Sabah. I am looking forward for my next trip to Kota Kinabalu. It's a great experience.
The location is at the center of the city and easy access for me except there is no parking space assign to clients. I can go shopping without worrying about how to go the mall or so. Beside for a busy person like me the wireless is a plus point for a city hotel without extra fee. The room is comfortable enough but rather small for me. Non. The stay is ok.
good location no breadfast provided
Very clean and well positioned in the middle of the town - a good 3 star experience and perfectly adequate for our needs None
9/10 The breakfast is very poor though our room rate is inclusive breakfast. There is not much food & no variety
customer service,cleanliness of room breakfast is almost the same those few days,air-cond. is too cold at midnight
relax and have a cup of drink the breakfast..
Just 10 minute walk to the famous sea food stall in kota kinabalu city
Room was nice, spacious and clean. Somewhat noisy due to the main road outside. You had to cross this road to reach the city which could be a real problem if you're not agile..lot's of traffic. The breakfast was very plain and limited...compared with other hotels I've stayed at in Sabah..but if you're into toast and coffee, it's ok I suppose.
Reasonable location, easily walkable to the centre of the town and the waterfront, though it is on a busy road you have to run across. Rooms at the back quiet, those at the front noisy due to road.
The staff is nice and the room is clean.
The freindliness of the hotel staff Wifi connectivity at 7th floor are very poor
They opened the breakfast buffet half an hour early for our departure flight. Hard to cross the street in front of the hotel - very unsafe.
Low fare and friendly staff A bit far from city center and night market