The Dolphins in the waterfront The Landings, not your fault and our room was very damp. It felt like they just shampooed the carpet.
Good location with hotel shuttle to Veterans Memorial Stadium for $6. once renovations are completed, could be a very nice hotel. Shower did not drain very quickly. I was standing ankle deep in water while taking a 10 min. shower. My view was of the roof and air conditioning units. Have to pay $10 to self park or $12 for valet parking per night.
Location is awesome. Staff is great. Bar and restaurant were pretty good and convienient. Air conditioner worked but was extremely loud I would chug every 5 to 10 seconds and pull you out of sleep. Soon as at turned off you could get about 30 mins of sleep before it cut back on. One of the biggest weekends in Jacksonville for tailgating or people needing ice you would have thought they would have had more than one operational. I was on the 4th floor and had to go exploring and after checking 5 other broken ice machines I found one that worked. I didn't like the fact that I had to pay to self park. Why would you charge someone to park at your hotel that already paid to stay there? If your gonna charge $20 for parking probably should be all valet.
Staff said there was no water taxi to the landing, wall patches all over, walls shook when the door closes, staines on Decorative pillows, no room service during regular hours, couldn't access gym after 4,5 attempts with staff help, wouldn't be surprised if billing collapsed due to water damage, and mild in bathtub:(
The view and location
It was dirty. There was a crack in the ceiling with apparent water damage. The hotels in the area were sold out and guests left with no other options. Disappointing. Shouldn't even be allowed to have guests. Seems like their renovation has been going on for years.
location air conditioning units loud and old. carpets and bathrooms sub standard.
completely run-down, renovations going on, but not what we expected
Location When we got there the room had a moldy smell and it had a humidifier on like if the room had been flooded and recently dried. We complained and they acknowledged the smell and gave us another room ruby away, but my question is WHY put someone in that room in the first place? With plenty available rooms. That left a bitter taste in my mouth.
Great location Hotel is very run down
Will NEVER stay there again.
The lobby is large and inviting. The rooms are a good size except for the bathroom. The bathroom is extremely small. The hallways are dark and musty. But when those renovations are done will be glad to stay there again.
Nothing There was a suspicious looking man outside and a car was getting towed when I was checking in. That was already making me feel uncomfortable. The hallways were dark and my room was all the way at the end of the hallway which made me feel trapped. The elevator was old and rickety and very small. The room was smelly. The kitchen area looked dreadful. I did not feel safe so I immediately checked out 10 mins after I checked in. My reservations were prepaid for a three night stay and non refundable. I didn't care. I would never recommend this hotel to any unaccompanied woman.
All the staff were very friendly, welcoming, attentive and accommodating. I love the warm cookies at the front desk, along with hot chocolate. Breakfasts were great, one of the best I've had. Very convenient. Room was clean and comfortable bedding, with a microwave and fridge. Great location, easy to find, within walking distance to my conference, and centrally located, close to the Landing. Definitely would stay here again. I would recommend this hotel.
I did not like the use of throw away dishes. First it is bad for the environment and second it is not nice to eat from it.
Breakfast and staff. My room smelt like bacon my entire stay. The fire alarm went off at 12:30am and it was a false alarm
Location and the staff. We traveled 2.5 hours after a long night with family, and our room was not ready until after 6pm. Room was over priced for the condition of the furniture.
Very nice staff, very clean Location, parking prices
This guest did not leave comments about this hotel.
Pleasant hotel with a deligthful family swimming pool and hot tub. The hot breakfast buffet was quite good. The only disappointment was having to pay for parking in the garage. This was not advertised.
The room was clean and we had a great view. Also, location was excellent. The parking fees are $10.00/day, which is crazy. This isn't a resort. Also, the front desk staff seemed uninterested in guest services. I asked if fruit or anything could be placed out earlier for breakfast (6:30am) and the answer was flat out 'no.'
Very clean hotel and very close to the river walk area. When we reserved the room we understood it was a suite with a separate bedroom from the main room area and it was not.