The staff was friendly, breakfast good. I was able to check in early on my return to the hotel and was offered breakfast. The rooms were heated. If you needed a taxi they would call one for you. The hotel was secure with a locked front door. You were given a key so you could enter whenever you wanted to. Nice views of the snow covered mountains. There was only one place to get food, Tia Olivia. But you had to have the pasta cooked and the sauce heated there. Then you brought it back to the hotel to eat. The hotel allowed you to use their dishes and silverware. It was a long walk into town. But taxis are not expensive so you could taxi both ways if you wanted to.